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    Vortex Pools & Spas

    4.3 (26 reviews)
    Closed 8:00 am - 4:00 pm

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    Response time

    7 hours

    Response rate

    100%

    Services - Vortex Pools & Spas

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    6 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Vortex Pools & Spas Photos

    Recommended Reviews - Vortex Pools & Spas

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    Reviews With Photos

    The Cal Spa Escape X Series we were considering at Vortex Spas
    Jess B.

    My husband and I walked into Vortex Spas with our checkbook in hand, fully ready to decide on and buy a hot tub. It's a big purchase, and it's an expenditure that we've saved up for and is important to us. We do hydrotherapy pretty much every day for our necks and our low backs. We want a quality spa that has a good warranty. And we expect the spa to last for at least 12-15 or more years We knew Vortex was nearby and that they carry Cal Spas, and we were fairly familiar with this brand as we have had one at a different residence and we'd been quite happy with it. Cal Spas are made in America, which we appreciate, and they seem to be high quality. We were the only customers in the shop, and we looked at several of the models on the floor. We let the saleswoman know we were looking for a 7.5-foot by 7.5-foot and we asked which she recommended at that size. She pointed to the model fact sheets and said: "They each tell you the size on there." OK. So no recommendations or models she thinks are better at that size or other considerations to mention to us. My husband asks next: "So, we'd like to get it installed at our house in the next few weeks, can you tell us which of these spas you have in stock?" She shrugged and said: "I'm not sure; I'll have to get back to you." OK. I guess this is fair. She asked for my husband's phone number and email address. Took them down, and over a week later and we have not heard back. It was a bummer! They are so close to our house, so we figured service and delivery would be easy! Oh well, we went a little bit further away to the other shop that sells spas in town. The sales guy there was super-nice and he ended up selling us a Sundance spa within 20 minutes. We are fairly easygoing people and customers--definitely not high-maintenance at all. I absolutely hate to give small businesses less than 3 stars, because I love and value local businesses and businesspeople, and I understand how hard they work and that members of the public can be difficult to deal with. Also, I empathize and understand that every worker or salesperson can have a bad day or bad week or month. That's why I'm going with two stars, rather than one or zero. We really wanted to buy a spa from Vortex, but the salesperson there did not seem interested in our business. Bummer!

    Jerry B.

    We pretty much knew what kind of hot tub we wanted and I debated buying one on line or locally. I am so very glad I went local and with Vortex Pools & Spas. They got the spa up on the deck with precision and care. They knew what they were doing and did not scratch a thing. They came back after the spa was wired up (we went 220 which required hard wired connection) and filled the spa and ran into an issue during startup with the GFCI but resolved it and the spa running the same day. Had I bought this on line I might have been struggling a long time. Locally customer service can be hit or miss but with these guys it has been great. I highly recommend Vortex Pool and Spa!

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    2 months ago

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    9 days ago

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    10 months ago

    Alex always does a great job. Conscientious, professional and always a friendly smile and demeanor.

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    10 months ago

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    3 years ago

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    1 year ago

    Great business and people! I continue to be impressed by their service and congeniality.

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    11 months ago

    Fast response, knew what to do to make the pool clean and functional. Detailed report with pics! Highly recommend!​​

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    1 year ago

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    7 years ago

    I personally recommend them, they did a phenomenal job servicing my pool, and their prices are very reasonable. 5 stars all the way!

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    7 years ago

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    Ask the Community - Vortex Pools & Spas

    Review Highlights - Vortex Pools & Spas

    Great weekly service by Brandin - really knowledgeable and helpful.

    Mentioned in 2 reviews

    Read more highlights

    The Wilde Haven Spa

    The Wilde Haven Spa

    (22 reviews)

    The good: The massage felt very nice and relaxing, the…read morefacilities are clean and you can stay as long as you need. The bad: We waited about 10-15 minutes for someone to show up and help us, so we were a bit rushed to change before our appointment that says to show up 15 minutes prior. The twin flame rose petal candlelit bath was very underwhelming. From the description, I was under the impression the bath would be filled with rose petals and it would be a dark, candlelit bath. The lights were on, the windows open so people could see us if they were outside, there was one candle and the roses were on top on the bath and on the table. For $700 for a total of 90 mins, I would think it would be a little grander than this. I wrote down that we were celebrating getting married in the questionnaire and we were not offered anything. From other spas I've been to where I received birthday massages and an engagement massage that had a little cheese or truffle plate that said "happy birthday" or "congrats" which was such a nice, small gesture. We were also told that we'd be given 5 minutes to dry off and change to what we needed to for the massage after the bath. The door was knocked about 3 times asking if we were ready after about 2 minutes and I felt more stressed than relaxed. There were also no snacks offered. This has the potential to be a nicer experience with much needed customer service improvements.

    I've been to a few spas in my travels and this one is pretty basic. The robes are not very comfy…read moreand they don't have much size variety. The amenities are ok but not great especially for the price. The massage itself was also just ok. The room was not dark.

    Mii amo - Junior Suite

    Mii amo

    (104 reviews)

    $$$

    Exceptional resort, highly recommend. 5/5 overall. I'm highlighting some minor "shortcomings"…read morebelow, but...this place is great. Service 4/5 Setting 5+/5 Rooms 5/5 Activities 4/5 Food 4/5 The service is generally excellent and warm. The team clearly cares about making sure every guest is having a great time and their needs met. Some minor service issues in things involving cross-team communication, like asking the front desk to adjust housekeeping schedule didn't work. The gym is great. The casitas are beautiful, feel new and well cleaned. The setting can't be beat. Isolated yet conveniently accessible, best of both worlds. And you're right at the foot of arguably Sedona's best hiking. You're right in the middle of Sedona mountains, stunning. Mii amo only has one restaurant with a medium length menu, so it can get tedious if you're staying more than a few days, but sister resort Enchantment has more restaurants and that's a short walk away. Lastly, while there's a plethora of "private" activities you can sign up for, there's almost no "group" activities. I think largely a function of Mii Amo's small size, and focus on more senior adult couples.

    An absolute must if you are looking for a relaxing, beautiful spa retreat with gorgeous casitas,…read moreamazing spa treatments, amazing cuisine and the best service from Mii Amo's amazing staff. A few of our favorite are Emma and Michael are the juice and cocktail bar, our patio server, Jennifer and Michael, the GM. WE CANNOT WAIT TO GO BACK!

    Vortex Pools & Spas - poolservice - Updated May 2026

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