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    Sunwater Solar

    5.0 (1 review)

    Services - Sunwater Solar

    Solar system installation

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    15 years ago

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    Sun Power

    Sun Power

    1.0
    (2 reviews)

    We inherited a Sun Power lease when we bought our home in Indian Well, CA 3 1/2 years ago and it…read morewas fine until they filed BK earlier this year. They just came out of reorganization a few months ago and set up a new accounting system with a new autopay for leasees. Sounds great, but I wasn't able to access my account for the first month or so apparently due to a glitch in their system and every since I get 2 or 3 daily reminders that I haven't paid my bill and they're charging me late fees and I have written to them in their customer email that offers help, but to date no response whatsoever. I truly believe they let their entire customer service staff go, have only bots now sending auto responses and I certainly can't recommend them. They also don't do their own service, it's farmed out to RenovaPlus (new name for them, post Sun Power BK). They are great, expensive, but great. Too bad they don't handle all the customer service for SP.

    Do not buy a SunPower solar system for your home energy. Ever. I purchased a home to be built in…read morea new California 55+ development while I lived in another state. This subdivision developer told me that I had to have solar, and it had to be from SunPower. I was uncomfortable with this but knew I had to comply. I never saw the house that I ordered until it came time to move in. After several months, I noticed that my system was the only one in my development whose solar panels were on a north facing slope of my house despite having ample south facing slope which would have been preferable, so I decided to investigate. I called SunPower's customer care and was given polite but non-technical responses and was given assurances that they would supply information on my house's system design that may have caused this odd placement of my system. I never heard from them again. I then contacted my subdivision's warranty department and SunPower cooperated with them and supplied their system design diagram to them (i had previously requested SunPower to supply me with this same document, and nothing ever happened.) It turned out that the aerial view of my house had a N-S-E-W symbol on it that was 180 degrees off, so the solar installers followed SunPower's diagram and obeyed the unnatural orientation; result, a north facing solar system! This resulted in more phone calls to Spwr's customer care which resulted in the manager of that department calling me and verbally offering an amount of compensation money equal to about two of their panels. This manager and customer care dept I found out are based in the Philippines. I told this guy that that was a lowball offer and that I wanted my system to be fixed, physically. He said he'd take it back for review. This guy is a fast talking used car salesman type who I have come to believe does not know much about solar at all but he's "faking it until he makes it" type of job performance. Next, I found a home in my subdivision which has an identical SunPower system to my own, only this owner has his system where it should be; i.e on his house's southern slope. We compared system statistics. My system underperforms his by generating 40% less solar power per year! This discovery caused more calls by me to SunPower, which resulted in them escalating my complaint to another person, this time in Texas. After a week or two, SunPower officially closed my complaint with no action. All I was requesting was that they move my system to my south slope at their expense so that I could stay at NEM 2.0. I pay about an extra $500/yr in electricity due to SunPpwer underperformance, and due to their lack of honesty this will happen for as long as this house stands unless something is changed. You can read about this case in more detail by going to the Better Business Bureau archive BBB complaint ID 21933514. SunPower company is financially 'on the ropes' which may explain their blatant lack of care to fix their mistakes. Avoid them like the plague.

    SunPower

    SunPower

    3.0
    (1.7k reviews)

    This review is for the service I received from Anthony Mendoza & Leroy…read more I already had solar panels and a SunPower device installed in our new build home when we first moved in but after about two years, the device needed maintenance. I was contacted by Blue Raven Solar / Complete Solar to replace my SunPower device with an Enphase device, and Anthony and Leroy were the technicians assigned to complete this service for me. They were able to get the device installed within an hour to an hour and a half, and they set me up with the Enphase app as well. They were able to walk me through the app and the installation and confirm that everything was working properly. Only complaint that I had was that I was given an arrival time frame of 8am to 10am, and they arrived closer to noon, but they mentioned they had a few other appointments before mine which can cause delays which is understandable. Otherwise, the installation was smooth and everything is working properly.

    Since purchasing my home we're supposed to have solar. They came with the house we chose to lease…read moreit and the company is palmetto though I'm guessing they outsource to complete solar which apparently also Sun power. Either way they were supposed to turn on my solar last year in June 2025 here we are in April and I haven't received any credits of any sort. When I called it turns out that they never bothered to turn on the solar last year! So I've been paying for a product that hasn't been turned on for almost a year. I requested a refund and in the picture you get the ring around rigmarole. This has been going over a month palmetto says that complete solar owes me a refund to which complete solar says it's Sun power who owes the refund to which Sun power Zackary has sent emails in regards to this situation. It's been an additional two weeks and Zackary or any of the other CC'd people have bothered to contact me. The only time I get contacted is to pay a bill for a product that still doesn't work. As of this review my solar is still not turned on by the way... I'm sick and tired of this. In this economy playing with my hard earned money is simply foul. If this goes any further I'm definitely looking into getting a lawyer. If any see this review don't hesitate to reach out Since purchasing my home we're supposed to have solar. They came with the house we chose to lease it and the company is palmetto though I'm guessing they outsource to complete solar which apparently also Sun power. Either way they were supposed to turn on my solar last year in June 2025 here we are in April and I haven't received any credits of any sort. When I called it turns out that they never bothered to turn on the solar last year! So I've been paying for a product that hasn't been turned on for almost a year. I requested a refund and in the picture you get the ring around rigmarole. This has been going over a month palmetto says that complete solar owes me a refund to which complete solar says it's Sun power who owes the refund to which Sun power Zackary has sent emails in regards to this situation. It's been an additional two weeks and Zackary or any of the other CC'd people have bothered to contact me. The only time I get contacted is to pay a bill for a product that still doesn't work. As of this review my solar is still not turned on by the way... I'm sick and tired of this. In this economy playing with my hard earned money is simply foul. If this goes any further I'm definitely looking into getting a lawyer. If any see this review don't hesitate to reach out

    Clean Solar

    Clean Solar

    4.7
    (477 reviews)

    This is my second time around with Clean Solar, and they are just as stellar as the first time, if…read morenot better and more efficient. We needed to add panels because we purchase an EV and needed more solar to offset PG&E. The impeccable experience started with Art the consultant, he gave 4 scenarios and explained in detail what each means and provided detail report including all the tech details and break even timing. To be honest, it was too much for me, I really just wanted pricing and how long it takes to install haha but was good to know he has such knowledge and I was confident he is looking out for my best interest. Then we had Patrick the PM, arrived for site inspection on time and courteous and explained the whole process. Then come the impressive installation team Luis, Alberto and Kevin. The 3 arrived on time and with smiles, just overall a great vibe from them. Luis walked me through the installation plan and gave a few choices taking into consideration aesthetics of the house and then got to work. 4 hours later, clean line, fine craftsmanship and symmetrical matching placement from last system is in place and ready to tangle with PG&E (attaching some photos) I really really can't recommend any higher to go with Clean Solar on your solar projects. Seamless is what you'll experience with them. Until next time Clean Solar!

    **Update: Carl contacted us to apologize for the few negative experiences and they will definitely…read moretake our feedback seriously and will address and improve these issues. Btw I was going to bump this review to a 4 but working with Nick we decided on 5.** We had a complicated full house renovation this year and signed with Clean Solar for either the Tesla tiles or solar panels and we ended up choosing solar panels + Tesla power walls. I want to give special thanks (and the only reason why I didn't give a 0 star) and appreciation to the members listed as they deserved beyond 5 stars Bill, Nick, Jeremy, Rodger, Louis, Kevin, Albert, Alberto, Carl (CEO). Bill was amazing and helpful in explaining the process and helping us secure the initial funding. You are probably wondering why I am giving this solar company a 3 star. Well it takes 1 bad apple to ruin a team and this is the case. A three day project ended up taking 3+ weeks & we understand that the workload is extremely busy this time of year. However when 1 person is acting unprofessional, crossing the line, asking homeowners to borrow a usb cable to charge their cell phone, super loud, tries to impress (why), doesn't listen to clients (would walk away in mid conversation), act as if he is the owner of the company, talks way too much (not in a good way), talking about his side hustle business, a bit juvenile, not completing and complaining about the job in front of clients plus not showing up when he said he would to complete the job, leaving tools at the site and asking the homeowners to put it in their garage until he returns to pick it up, calls in sick last minute leaving the load to other team members plus more well then this becomes a problem and 0 stars (if possible) especially the amount of money you invest into this project. We also requested that this person not show up again but they kept sending him back. At the end of the project half of the Tesla walls were connected and working but the other half wasn't connecting. At one point our bedrooms electricity didn't work, it wasn't the breakers and Nick was awesome enough to take our after hours call and help us manually override those other 2 disconnected wall panels. The dream team (Nick, Kevin and Albert) resolved the connection and all is working now. Also, Nick stayed late to make sure our Tesla walls were configured and updated properly. Plus , a shout out to Jeremy for staying late as well to help fix a broken issue. Feedback: Organize a team that works well together to effectively complete the project. Provide sexual harassment training (this is excluding people listed here). If a female client doesn't feel comfortable with a person don't resend them back. Also if a homeowner (regardless of being the wife) calls and leaves a message please out of courtesy call back after all I am the client, work and pay the bills too (even though this is my husband's project).

    Northern Pacific Power Systems

    Northern Pacific Power Systems

    4.9
    (85 reviews)

    We recently had solar installed by Northern Pacific Power, and the entire experience was excellent…read morefrom start to finish. The project was incredibly well organized, from getting our initial pricing through every step of installation; nothing fell through the cracks. They also handled all the back-and-forth with PG&E, which meant we didn't have to worry about a thing on that end. Dan Moran managed the project and kept everything streamlined throughout. After installation, he came back out for a consultation with my husband and me to walk us through the app and show us how to get the most out of our system. Cassius Camus, our energy consultant, helped us get set up with the right plan from the start, and Colton led a clean, professional installation. Every part of the process felt carefully handled. If you're considering solar, I'd highly recommend this team. They are professional, organized, and locally owned! They made a complicated process feel simple, and the job got done in record time as well.

    Northern Pacific Power Systems recently installed solar on our home and they did an exceptional…read morejob! I also love that this business is locally owned since I try to support locally owned companies whenever possible. Like everyone else, we were tired of paying PG&E and wanted a change. Northern Pacific Power Systems was quick and efficient. The whole crew was professional and they had great communication with both my husband and I throughout the process. I can't say enough great things about our experience with this company and highly recommend them to anyone looking to install solar on their home.

    Sunlight Electri-Cal Solutions

    Sunlight Electri-Cal Solutions

    4.9
    (81 reviews)

    I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

    I actually first contacted Sunlight Electri-Cal very early on this year, in April. I had closed on…read morea new home but knew we would want to get solar installed. Juan was very responsive and came out to take a look at our home right away. What I loved about Juan and his team is they are NOT sales people, they're real engineers who are focused on solving your problems and meeting your needs. Juan and his team are true solar experts and know exactly what they are doing - they were great at walking me through key details I should know about the system, how to best take advantage of having a solar system, and did their best to get me scheduled (in spite of multiple difficulties) for installation before the end of the year. Just for context, I've talked to another solar company where clearly they were just about trying to close the deal and sell sell sell, which really turned me off - it felt like they just wanted our money as opposed to wanting to understand what we really needed. Juan's team really shined here by just showing up to be real experts who are thoughtful about what system you need, as opposed to trying to close a deal. Juan and his team were also really patient and flexible. Our new home's solar system had to be turned on before we could start any work, and that process took months due to Sunnova going bankrupt. And, they were also really thoughtful when we mentioned we had added in some upgrades that would affect electricity use (ie saunas and outdoor electric heaters), and they reassessed their initial project and updated it to accommodate that. I thoroughly enjoyed working with them and am really grateful that we got our project done so well!!

    Your Energy Solutions

    Your Energy Solutions

    4.6
    (604 reviews)

    We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

    After a year of dealing with a non-functioning solar system, I finally found the right company to…read moreget everything back up and running. I can't say enough good things about the team, especially Andy, Carter, and Manny. From the very beginning, Andy was professional, responsive, and genuinely committed to finding a solution. He took the time to explain what was going on with my older system and walked me through the repair options without any pressure or sales tactics. Carter and Manny handled the installation schedule and repair work, and their knowledge and experience were immediately obvious. My solar system is over a decade old, and many companies would have simply tried to sell me a completely new system. Instead, they carefully diagnosed the problem, sourced the right equipment, and got my existing system operating again. Their attention to detail, workmanship, and pride in their work were impressive. What stood out most was the customer service. Every question was answered, communication was excellent throughout the process, and the entire team treated my home with respect. It's rare these days to find a company that combines technical expertise with genuinely outstanding customer care. The system is now producing power again, and I'm thrilled to see my solar investment back in action. If you have an older solar system that needs repair, or if you're looking for a company that truly stands behind its work, I highly recommend Your Energy Solutions and their entire team. Thank you all for your professionalism, honesty, and dedication. Five stars well deserved!

    Sunwater Solar - solarinstallation - Updated July 2026

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