This review is for the service I received from Anthony Mendoza & Leroy…read more I already had solar panels and a SunPower device installed in our new build home when we first moved in but after about two years, the device needed maintenance. I was contacted by Blue Raven Solar / Complete Solar to replace my SunPower device with an Enphase device, and Anthony and Leroy were the technicians assigned to complete this service for me. They were able to get the device installed within an hour to an hour and a half, and they set me up with the Enphase app as well. They were able to walk me through the app and the installation and confirm that everything was working properly. Only complaint that I had was that I was given an arrival time frame of 8am to 10am, and they arrived closer to noon, but they mentioned they had a few other appointments before mine which can cause delays which is understandable. Otherwise, the installation was smooth and everything is working properly.

I just received the worst customer service I've ever experienced from your call center…read more Manager, Chris told me that I would receive an update by 2 pm today. I didn't receive that update and had to call. There was no progress on all 3 of the action items we discussed, and when I tried to escalate the issue, Chris disconnected the call. Upon calling back and being told Chris would call me back directly, I received no call again from Chris. When I called back, I was made to wait for an hour and 20 minutes for a manager that never answered my call. After that time I was told that I would receive a call back from Chris by the end of the day, but AGAIN I did not get a call back. I need someone to reach out to me so that I can make a formal complaint about my experience. I will be posting this on reviews as well.

Ally Electric & Solar did a great job designing and installing my solar and battery-storage…read moresystems. They persisted where others may have given up to ensure I received all the government rebates. My system has been trouble-free since installation a few years ago. I like that they are a family business, easy to communicate with and very responsive. They are actual electricians, which increased my confidence given that my home is older and needed a service upgrade. They handled everything including permits. Their pricing is competitive. I can recommend them whole heartedly.

Ally Electric installed solar panels and a Tesla battery at our home, and the entire process was…read moreclean, smooth, and professional. They handled all the paperwork, including permits and PG&E communication, which made everything stress-free. I highly recommend Ally Electric.

Hired East Bay Power to troubleshoot my solar setup which had been installed by another company no…read morelonger around. Jeff reached out and helped me troubleshoot the problem first before we decided to have them come out. David the technician ended up coming out and found a really serious issue that could have been disastrous had it not been fixed. The communication and quality of the service overall are what really stood out. Between Marlene keeping me informed about the schedule and following up the day after to make sure things were operational to David's work to fix the issue and his communication afterwards and Jeff staying in touch the whole time, it was a great experience. Highly recommend East Bay Power!

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

All of a sudden the panels at my mom's house stopped producing energy and I was in a pickle because…read morethe installer went bankrupt years ago. Because of the good experience I had with having Clean Solar install panels at my house I reached out to them to see if they would service panels installed by another, and thankfully they accepted the job. After some back and forth with their customer support, they remotely assessed that the inverter failed and they would install a new one for a reasonable price. Clean Solar employee Jose arrived early for the install and he was very polite and relatable. He replaced the inverter and did not leave until he made sure that the system was back up and running and production was being reported in the app. I recommend Clean Solar to anyone needing their panels serviced or to install a new system. Jose is an excellent employee and my mom had a great experience working with him.

This is my second time around with Clean Solar, and they are just as stellar as the first time, if…read morenot better and more efficient. We needed to add panels because we purchase an EV and needed more solar to offset PG&E. The impeccable experience started with Art the consultant, he gave 4 scenarios and explained in detail what each means and provided detail report including all the tech details and break even timing. To be honest, it was too much for me, I really just wanted pricing and how long it takes to install haha but was good to know he has such knowledge and I was confident he is looking out for my best interest. Then we had Patrick the PM, arrived for site inspection on time and courteous and explained the whole process. Then come the impressive installation team Luis, Alberto and Kevin. The 3 arrived on time and with smiles, just overall a great vibe from them. Luis walked me through the installation plan and gave a few choices taking into consideration aesthetics of the house and then got to work. 4 hours later, clean line, fine craftsmanship and symmetrical matching placement from last system is in place and ready to tangle with PG&E (attaching some photos) I really really can't recommend any higher to go with Clean Solar on your solar projects. Seamless is what you'll experience with them. Until next time Clean Solar!

I'm in the last two days of completing a system here in El Cerrito. I'm a private home inspector…read moreand have known Larry for many years in a professional capacity. Reuben is the new person in charge and is already doing an outstanding job. The level of professionalism and care for the client within this institution is extraordinary. We get so used to working with people who are subpar, that when you work with someone who is first rate, especially an ensemble cast like this, it sort of bowls you over. Everyone is extremely knowledgeable and patient and friendly and the job gets done without any unnecessary hitches. Their communication is terrific. The email or text about everything on a regular basis so you're never wondering what's going to happen or when. As a client and a professional, I cannot recommend this company more highly. Matt Cantor ACI CANTOR INSPECTIONS

An unusual review... I did NOT do business with A1 Sun. I…read moretried to, but after extensive emails back and forth (which took a lot of their time), they determined that it was much more advantageous economically for me to repair my existing system rather than getting a new one. They even referred me to appropriate repair businesses. What a decent, ethical thing to do. You can be sure that when I do need a new PV system I will be calling A1.

It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

I can't say enough good things about this company! I know I'm a little late leaving this review,…read morebut I definitely wanted to make sure I shared my experience because they deserve the recognition. I recently moved into my new home in Blackhawk and was shopping around for solar panels. I decided to go with Sunlight in Dublin, and I'm so glad I did! Isaac and Juan are amazing guys. They took the time to answer all my questions, explain everything clearly, and made the whole process so easy. They were also very fast with the work and truly took great care of me. I'm pretty picky about my stuff and who I trust to work on my home, so that says a lot. I would absolutely trust them if I were you! I really appreciate how professional and knowledgeable they are. If you're looking for a great company for your solar needs, I highly recommend Sunlight in Dublin. Ask for Isaac and Juan you won't be disappointed!

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.