I absolutely LOVE this place. As of right now, this is the only place in this world I can say, feels like a place to call "home", even if it is only temporary. Is this place fancy and shiny and new? No. But the people who own this motel and all of their staff are some of the kindest, most generous, caring, funny, helpful, and welcoming people I have ever met. THAT is what keeps me coming back. The bed is incredibly comfortable!! Beautiful lighting in most rooms, a million channels on a big flat screen TV! Air conditioning in the summer and heating in the winter! I don't care what anyone says... I absolutely LOVE this place and all the people who work here too!! Thank you guys!!!! Your the best ever!!! read more

Great stay all around. In town for family wedding so we booked two rooms here. Two nights. Staff is amazing. Friendly! Excellent communication. Value is great. Obviously a budget hotel in this price range but an above average stay for a usual motel of this type. Clean! Rooms comfy. Safe and secure. Location easy to get to. Convenient for restaurants near by. read more

We were coming back from a Ventura visit and had booked this motel in advance through an online site for two nights. We had business in the area and did not want to drive home late to Reno. This is an old motel, badly in need to repairs and a remodel. Once we got there we were tired as we had a long drive and to find a bug in the room behind the nightstand was a real turn off. Not sure what type it was but it bothered us to stay there. But we were still going to stay for the two nights until we started getting sick. We are Seniors and we did not feel well later that first day. I went into the office to try and cancel the second night as we just wanted to be home in case we needed to see a doctor. We were told that since we booked through an online site she could not cancel us. Instead she told us to come the next morning before 11am and that Booking would give us a full refund. We decided to do just that. The next morning we realized our son needed us to care for one of his kids while he drove to Stanford Medical with the two that have Juvenile diabetes for an apt. We totally forgot about that and needed to get home. And we were feeling worse that morning. We took off home expecting to get the refund. We contacted Booking through email with no response. We waited two weeks then we contacted the motel. We were told the front desk clerk was wrong about the refund but she would refund us anyways and that is the reason for the two starts otherwise they would have gotten only one. Glad we got back to Reno because we got quite sick and after testing we found out we had COVID. If we would have stayed the second night we would have exposed more people and we may have not felt good to drive home. I would not stay here again because it is so run down. We picked it because it has the Wyndham designation which I am find to be worthless since this is the second time I stayed at one of their motels and been upset with the condition. We appreciate the refund of the second night. read more

Super 8 by Wyndham Auburn - The office - Hotels Near Me - Auburn, California

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Mostly hated this place your money is not even worth it it is more worth it to sleep in your car and at least your car would be cleaner this place had bug everywhere even crawled on me and the front desk didn't even care to say anything read more

so on arrival our first impression of the room it stunk like anima faces more like dog pee when you turn on the ace it stunk even more we had to buy Febreze air freshener. The floor felt like walking on animal feces not clean at all. the tile is coming up someone mite get hurt. To top off this we saw our first cockroach in over 20 year. read more

The room we stayed in was dusty and the sheets were gritty. There was old rice crispy treat wrappers under the bed. The room seemed to be freshly painted recently but they didn't paint behind the bed. I'm saying this all to show that this place takes a lot of short cuts it seems. After a day of staying there my husband and I got bug bites all over our arms. Thankfully nothing happened to our kids. The lady working the front lobby desk was nice and helpful which is the reason for the second star. read more

ouch, this place is challenging. fake laminate floors Make it really loud in rooms. However, it's affordable, easy to access and pet friendly. The stuff are really nice. Don't forget to bring some cash to tip the cleaning crew. They make very little money and often not even a living wage. read more

Super 8 by Wyndham Auburn - dinner for bodhi dog - Hotels Near Me - Auburn, California

We check in really latem I mean like3 am the next day late. We drove straight from Vegas to Auburn for a medical treatment. We were dead tired. Before we came to the Super 8 we made sure to call them and see if they picked up the phone early in the morning. I wish they gave us more information on the phone. All she said was we got to be there before 3:30am for her audit. I'm assuming the close out. When we got there we found out there was $162 DEPOSIT. plus the total. So if you stay here make sure you have at least $260 on a card. It doesn't make you feel good knowing they require a deposit. On top of that I think that something the desk last should mention over the phone. Here is why I gave them one Star. The night desk lady did not know how to add AARP rate to the charge. She stated that it can be fixed by the manager in the morning for checking out. IT DID NOT GET FIXED. Manager stated she couldn't change the rate from the night before because it not on the computer anymore. So because super 8 DOES NOT TRAIN THIER EMPLOYEES properly. I am force to having to pay a higher rate. This is ridiculous. The room was ehh. We only stayed there maybe 6 hours tops. The bed wasn't really comfortable, sheets were thin. The room was clean though they had that going for them. The shower tub was sqeaking alot also. While you shower you move you feel like the tub might fall. Also have the lamps in the room did not work. We only came here because it was cheaper but I rather just spend the extra $20 and go to the best western. We have to come to Auburn for 6 weeks for medical treatment. Less say we will be crossing super 8 off the stay list. read more

DO NOT BOOK. This is a disgusting, horrible hotel, we booked online, and when we got there the room was nothing like advertised, so we go back to get to refund and the lady at the counter/front desk named Alyna was incredibly rude. They said I'd have to wait days for a refund. The maintenance man was walking around in the cold with a baby in a diaper and walked into the office that way, super unprofessional. They all need to be fired and they need better maintenance and cleaning. I will be filing a former complaint through Wyndham. read more

Super 8 by Wyndham Auburn - Alyna, lives here on site and is a scammer, very rude - Hotels Near Me - Auburn, California

Not only had a hard time checking in, once finally checked in (my boyfriend had to check in under his name because i was "not at the age limit required") once in the room, Room 219 btw, the door security latch did not work, they were definitely parts from two different things, the ball was too big to slide in the latch so it didn't work. then went to wash my hands and the sink had someone's beard hair (hoping it was beard and not something else) was all over the counter top. the staff was rude and it was just an unpleasant experience overall. read more

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We are two disabled seniors we booked a room at this motel in advance. They are not providing parking near the room. They have some employee taking a spot in front of the rooms for customers. Their handicap spots are too far away from the room. The employee was very rude and threatened to throw us out when I told him he was breaking the law read more

I made reservations through bookings. The price per room was less compare to Near by motels. A security deposit is required to Check in . So I told clerk I would take pictures of The room before occupying. I figure this Super 8 by " Wyndham" would be descend. I was Wrong . Door latch was missing screws , mismatch Paint on walls and baseboards, clothes rack dirty ,tile Around sink dirt/mold , bathroom exhaust fan cake With black dust from years of operating, shower curtain rod rusted , mini refrigerator had damage on door , just about every motel room had dogs and the room next to me had two dogs fighting Most of the night , bed is beyond its life expectancy, Ice machine only worked on first night . All this and won't refund monies pre paid for 3rd night . Look no further, don't waste your money on the Motel. Only reason this got a star is because yelp won't allow zero stars. Spend a little more and rent a room elsewhere. read more

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Staff is extremely friendly and helpful. We were in the process of moving out of town and Barry and John worked hard relieving our stressful situation. read more

The room was fine. It was clean, check in and out was easy. However, we're traveling with kids, so we picked this place because of the pool and free breakfast. There's a sign on the pool saying we have to social distance and the hours, but they had us sign a paper acknowledging that the pool was closed because COVID. And there was no breakfast at all. Not even anything prepackaged. Why advertise you have these if you don't?? read more

Super 8 by Wyndham Auburn - Hours and COVID pool rules, but then they said the pool was closed altogether because of COVID. - Hotels Near Me - Auburn, California

I stayed there for 3 days and everyone was so kind except the office manager I believe her name is Stephanie I'm a handicapped 65 year old disabled nurse. They placed me in an upstairs room even though I told them I was not able to go upstairs with the condition of my legs and having a strong German Shepherd to get up the stairs. He said he was unable that night but I could check in the morning and offered to assist me. He was very kind and helpful. The next day I inquired again and was told I would have to leave by 11 and return after 3. I replied thats ridiculous and my safety was at risk...I have fibromyalgia and neuropathy and currently need back surgery...she did t care.... she refused to accommodate me.per the office manager. She was being told no so I said I was calling Wyndham and it was unacceptable response and nonaccomadati g of a handicapped.guest. I was in the process of phoning wyndham when she called back and said they could move me The new room had a filthy door and floor. I had to clean the door and my New white socks were black. My dog walked into room and smelled the urine from a prior dog on the skirt of the bed and peed onto the floor obviously to mark it as dogs do...I was asked if I wanted the room cleaned on the third day and I said no but could they mop the floor si ce it was so dirty inwhich they did. When Maribel the maid came she was very kind and I asked if they changed the skirts of the bed when cleaning g rooms i which she responded "Yes"... which was a lie I watched as I Cleaned my car outside and NO ROOM SKIRTS WERE CHANGED IN ANY ROOM!!!! I WITNESSED THIS MYSELF! I ended up rebooting because the day was busy and I had a 600 mile drive...I walked in to rebook and was told I was placed on a "DO NOT RENT LIST" All because I told Maribel about the skirt and my puppy peed on the floor after smelling g the skirt of the bed of another dog who obviously peed on it prior...I was told by a kind gentleman that the office manager said my dog PEED ON THE BED WHICH IS A LIE AND COULDNT BE FUETHER FEOM THE TRUTH!!! I haf also tipped that maid Maribel $20 as well as another employee..in which I want my tip back from Maribel since she either lied or the office manager is just accusing my puppy of doing something he NEVER DID AS WELL AS DISRESPECTING ME!!! DIRTY AND RUDE OFFICE MANAGER. REBOOKED AT MOTEL6 AND COMPLETELY HAPPY. DO NOT GO TO SUPER 8 THERE IS NOTHING SUPER ABOUT IT OTHER THAN THE EMPLOYEES OTHER THAN THE OFFICE MANAGER STEPHANIE. I THINK AHE NEEDS ANOTHER JOB AND IT SHOULD BE NOTHING TO DO WITH CUSTOMER SERVICE BECAUSE SHE HAS ABSOLUTELY NO KNOWLEDGE AND IN A POSITION SHE IS NOT QUALIFIED FOR..... read more

WAKE UP WYNDHAM!!! ...take the corporate SUPER 8 affiliation away from this place and force them to go independent. They will never learn, nor are they interested in treating guests fairly. O.k...here's my sob story: I'm white (I read the black gentleman's review about being placed on a "DO NOT RENT LIST" and trust me, it's all of us!) and my experience has more to do with principle. I work for a large company with territories that I travel to throughout most of Central and Northern CA. I make a very good living and receive a decent lodging per diem that I try to stretch as best as I can to put more money in my pocket for my family. It is true that Wyndham has great sales from time to time and I try to take full advantage of them while also maximizing my Diamond status benefits. Recently, Wyndham had a sale through 4/4/24 for 25% off multi-day stays booked through 6/30/24....so, I booked (via the Wyndham Rewards site) multiple stays at this property varying in length between 3 to 21 days. What I learned after my first stay of 5 nights was that my next stay of 10 nights was in violation of their policy of not being able to stay at this property for more than 7 consecutive nights (which requires vacating for 24 hours before being able to stay for another 7 nights). My complaint: where is this information on the Wyndham Rewards booking app about this property's stay restriction that should not have allowed me to book for more than 7 consecutive nights in the first place? Instead of being a jerk, I agreed to play ball after they made an exception one time to their policy to allow me to stay 15 consecutive nights. I explained to several staff members (good 'ol Stephanie too!) that I was fine with doing a cycle of staying 7 nights, going over to The Rodeway Inn (across the freeway) for 1 night and coming back for another 7 nights, etc., etc. HOWEVER (and this is where the principle part enters as the point of this posting), when I asked to chop up my future bookings that I placed at the awesome rates I locked-in prior to 4/4/24, they were unwilling to simply assign these same rates because the booking was being changed. Huh? Was I not the one being flexible to work with their 7 consecutive day stay policy? Clearly, Wyndham and these individually-owned properties (like this one in particular) are at fault for not collaborating to ensure that policies specific to these affiliate properties are reflected and disclosed on the booking site. This smells like a class action suit that should happen. "Hello, Mr. Lawyer, what are your thoughts on this?" Long story even longer...I called Wyndham Diamond support to put in my complaint and was pretty much stonewalled into a back and forth between corporate saying I need to talk to the property manager and vice versa. It's like the old adage of putting lipstick on a pig...why bother?...it's a waste of your time and it annoys the pig. So, I go to check-in today (because hey, this place is decent enough for me and it's cheap remember!!!) and find out that I have been put on the naughty list. I either got the property owner in trouble with Wyndham corporate, so they are exercising their right to refuse service to me OR it's simply because they have been SO DEFT at being able to understand what I was trying to explain to them (7-day policy fine, I GET IT!...not being able to keep my booked rate by chopping up my bookings through 6/30/24 (regardless of whether this may have only been about $5/night)...ticks me off to no end!). "Hello, Mr. LAWYER, yes I think we should move forward with making these folks' lives as much or more frustrating and a pain in the neck as it was for me to have to scramble for accommodations for the next 8 weeks and because I am not willing to stand for their retaliatory tactics. Have fun with the negative social media crusade I'm going to put your property through ...all based on FACTS btw! read more

Do not book here!! We booked online and when we arrived we were a bit nervous to stay... looks really sketchy. Had 2 nights booked told the front desk and she said we could get refunded but be very careful because they don't refund!!! ZERO STARS !!! read more

The room was a great price and we booked it only hours before arriving. We had two rooms and both rooms had kind of less-than-comfy beds, but room #106 allowed pets for a small, additional fee (like $10 or something if I recall), and room #123 had a jacuzzi tub that worked great with terrific jets. #123 was clean - everywhere! Very clean. So even though the bed wasn't all that comfy, the room made me comfortable. It was just a king bed and the other room with the pet had two queens (and the dog bed we brought). Parking was easy and the staff person at check in and check out was super nice and friendly. She even had my bf come get me to see my ID the next morning when he asked for another key because we'd left the dog bed in the second room with our friend, so I felt very safe. She was really nice the night before too - I'd def stay here again, in the king suite with jacuzzi for sure. read more

Typical Super 8 experience. But don't let you keep luggage in the front desk as courtesy

The woman that was the after hours window check in clerk (by the way it is a very impersonal setup having an outside check in window with a speaker/mic system unlike all other motels I've checked into in the past and present that use a front desk open lobby 24/7) she was extremely cold, callous, rude, standoffish, let alone no friendly greeting without a smile and a wink. She was bitchy about statng the payment policy that there is a ridiculously high security deposit for any room of $163 and said that if they attempt to charge your debit card and there isn't enough balance to cover both the room fee and the security deposit fully their system will hold the covered transaction amount for the room and will take 5-7 days to reverse the charge to credit back to your cards balance!! I told her I didn't have the additional $163 for the security deposit on my debit card checking account balance. So she asked if I wanted to cancel the one night $83 room reservation that had not yet been charged to my debit card by the national call center agent before arriving or supposedly been her I had not authorized her to charge my card. 3 days later, there is suddenly a pending transaction on my checking account statement for Super 8 Wyndham hotel of $209 for a reservation for a room I did not take even let alone book! A totally fraudulent unauthorized transaction!! Now my bank Chase has to handle reversing the transaction 24 hrs. after it posts the next business day. Also the woman check in clerk was finishing her shift and when walking out getting in her rides' car asked me to step further from 20 feet away from the security window after only 10 mins standing there and go back to my car to finish placing my calls as I told her I was calling to find a room at a hotel I could afford with a $50 security deposit that I did locate and book. As if I was a nuisance, discomfort or possible potential threat of some kind to any other clients that might be approaching the window to check in. Not a friendly place to stay nor fair payment policy nor a reasonable security deposit. Wish Yelp would allow zero Star ratings! Nuff said. read more

terrible customer service, they ripped me off. I had a reservation for two nights , drove 400 miles and when we got there they said they did not have the room I already paid for and then they tell the reservation company we were a no show so I was unable to have all my money refunded like it should've been. Total unprofessional attitude at the counter the next morning as well. IF YOU CAN GO TO ANOTHER MOTEL/HOTEL PLEASE DO, these people have no interest in being honest or helping a traveler out read more

We talked with your manager on Friday and he said we need to pay 10$ cash for the room upgrade or we can pay full in cash. When we arrived , Nicole- person on reception, reject to provide us room upgrade for 10$ cash. She said she will cancel our booking because we need a two beds. And she said also, if we booking by booking com we can't upgrade at all. It's terrible how not competent this manager, and she reject to call director or her supervisor. read more

They've remodeled the rooms, much nicer without carpet, the new photo/pictures hanging on the wall are absolutely beautiful. Newly painted rooms with nice bold colors. The manager, Stephanie, is just wonderful. We needed a few extra things, towels, toilet paper, we had four people in our room. Very accommodating. The folks who work there are very friendly and nice. Pool is great on those blistering hot days that are there in Auburn. Small changes make a big difference. Little bit by little bit, improvements were and are being made. Definitely going to stay here again. read more

This hotel doesn't take care about customers at all and doesn't train staff. This employee was very rude and harassed my husband, screamed so loud l was able to hear at our car that stayed far away and our kids were able to hear that and they were very scared. I would never go to this property again! read more

I completely understand old Hotels but this was probably one of the worst hotels I have ever stayed in. The overall smell of old cigarettes in a "non-smoking" room was horrible. There was mold that they fixed but covering it with Clear silicone, the vent fan in the shower was missing the cover so you could see right into the ceiling. The chairs and carpeting was stained and not kept up or even vacuumed, you could still see powder residue that looked as if it was from ant and roach killer. But I could have dealt with all of that but the very worse thing was the live in manager, she is an angry person who gets mad at anything you do. If you have any intentions of being outside your room talking you will get yelled at. And apparently having fun in the chlorine filled pool is unacceptable. She apparently wants you just to come sleep there and make no noise at all. I do not recommend staying here, if you can go somewhere else then do it. read more

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DO NOT STAY HERE! Absolutely the most disgusting place I've ever stayed! There was human feces smeared all over the toilet in my room! The room was horrendous and filthy! The employee I talked to threatened to call the cops on me because I was upset about the conditions of my room! This place is disgusting and the employees are rude! DO NOT STAY HERE! read more

Stopped here for a one night stay with my family. I wasn't expecting a fancy hotel. We were just looking for a clean place to sleep for the night. The walls of the hotel were filthy and bashed in. The chairs were soiled. There was a unknown substance all over the floor which looked like feces. There were stains on the blankets and the toilet wouldn't flush. It was late so I didn't know what to do. I went to the front desk and the lady was very nice and accommodating. She offered us a complete refund. We ended up at the holiday inn down the street. I was so thankful that she completely refunded our money. The room was in no state to be rented. Needs TLC! read more

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I only gave this place a one because I slept. I specifically asked the front desk clerk when I checked in, does it have a bathtub? He said yes, I said yeah, I dont have a bathtub where I live and that was the one requirement as I left 2 other places and didnt pay to stay as they didnt have a tub. I stayed in room 226 in case maintenance may want to come by and fix the tub and sink. In case - but dont hold your breath So brushed my teeth, and the water wouldn't drain from the sink. Okay, no worries, I'll draw the long awaited bath I have been waiting and dreaming of. NOPE - the stopper didn't work. So I called the front desk. She said maintenance didnt come on until 9:00am (it was just a bit after 6am). I was in tears and asked her what I should do as I specifically asked for a tub when I checked in. She was kind and said, I can get fired for this but there was a room that didnt check in and you can bathe there but you have to come get the key and bring it right back when your done. So I did. Got the key and my stuff from my room, my clean clothes and went to that room. Opened that room (216) and went to draw that bath I so longed for and open the bathroom door and the stopper is not even in the tub. Its screwed off like someone had been working on the tub and off to the side. No worries, I can screw that back in. So I screwed the stopper back in and tried to turn the water on, and the knob just turned and turned and turned , with NO water. So I went back to the front desk and gave her the key back and told her it wasnt working and she said sorry. And the sorry was like what do you expect lady sorry. Well I dont expect to eat off the floor but I do expect the normal commodities in life to work. We did pay to stay there and NOT in a camp ground AND THAT WAS IT????? WTH? So by the time I checked out of my room, I didnt get a bath and the water from the bathroom sink was still in the sink and wouldnt drain! YUCK! I know its Super 8 but come on - its AUBURN! NEVER AGAIN! DONT DO IT. I took pictures but cant seem to post them. Too bad! read more

I had stayed here multiple times with family on our way to north Tahoe for skiing. The rooms are great and we had a comfortable stay at a great price. The hotel even provides complimentary breakfast. This is our pit stop to get a good night's sleep, before a day of fun at skiing resorts in north Tahoe read more

The rooms are clean but need an update and remodeling due to wear and tear. The constant smell of marijuana in the bathroom from the ventilation system is why this isn't a 3 star review. read more

There is nothing worse than booking a hotel room, only to find out that the hotel never received your reservation. What made my situation even more troubling was the fact that I received no confirmation email regarding my room. I received emails about joining their rewards program, but nothing that was of dire importance. In the end, I booked the hotel in a different state - which made no sense since I went off Google maps and it showed me 100 feet from the hotel - but I was able to get a room, and get the out of state one cancelled. I want to both apologize and praise the woman who worked the front desk on Saturday night. I was being kind of an asshole, and she handled it amazingly. She didn't get frustrated with me, and she made sure that everything worked out great in the end. The room itself had a few issues. I had a non-smoking room, and the bathroom clearly smelled like smoke. Once again, the woman at the front was amazing. She apologized and offered to have someone go in a try to get rid of the smell. The second thing amiss was the television. I shouldn't have to unplug everything and plug it back in just to get it to work. Those two things aside, the bed was comfortable, the bathroom worked, and the hotel was pleasantly quiet. read more

Was booked here by family for a Wedding. First off I was checked in to a nasty room the was supposed to have been out of commission. There was even a big note on the front desk not to rent it out which I didnt see until I went to complain. It smelled nasty, the key card entry only worked 10% of the time, all of the base boards were gross and looked swollen from major water or dog urine damage. Went and complained was moved to a upstairs room, still stinky and dirty. Gave up and stayed the night, coffee was gross, breakfast was nothing but stale cereal... thank god Starbucks was down the street. Will never use this hotel ever again... read more

Warning do not stay here, I cannot emphasize how dirty the room was. Mold everywhere, we found bugs in our bed with pictures. The owner doesn't care off site. General manager won't return calls. Outside premises are misleading as they look cute and quaint. Inside is a whole different picture. The worst I have seen since traveling out of the country to hostiles. I am contacting the health department as well! read more

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This Hotel is a piece of shit. My fiancé and I stayed here and on our first night we had bed bugs so they "upgraded" our room. On the First night as well my dog yelped a little to be let out , I let him right out and when I went outside I was confronted by the maintenance man, telling me "That's not a pet friendly room, you need to shut your dog up". It wasn't even 8 yet and my dog barked once. I informed him our room was upgraded and that wasn't our fault. He continued to harass us that night and the day after, we wouldn't say one word to him and he would still harass us. I wasn't aware he even worked there until I complained to management. He was completely rude and hostile the whole time, he was slamming doors at 6 am and yelling outside too. When I brought up a refund to management they said "We can only refund one night" Which is bullshit. If I were you I wouldn't stay there unless you like bugs and to be harassed. read more

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I paid for a room on the hopper app. When I got here they said I can not stay here. They said there was no reason, but they would not let me stay and could not refund me. I literally showed up in my scrubs after a 12 hour shift as a nurse and she turned me away for no reason. I don't know if this was a scam or what happened but do not stay here! read more

What an awful motel. I never been to a nastier motel except for in a foreign country ... stinky, dirty and disgusting rooms. This place should be avoided at all costs unless absolutely necessary read more

I do not recommend this Auburn Wyndham Super 8 hotel. Why? Because I had reservations 1 month prior to Aug 30 planned stay. The front desk receptionist Elisabeth denied me a room. I was astonished to say the least. I was at the hotel at 3:30 pm which is 30 minutes after check in begins. I showed my confirmation number which included a pre book for a pet room. I'm in town for a dog show and have travelled 25 years and NEVER has a hotel with a reservation turned me away. I had to hit the road again because I had Elisabeth call the manager and she had the audacity to say I needed to call them before arrival. This is substandard business and with the other low yelp ratings one can see this Wyndham hotel is poorly managed. By the way it was 95 degrees and I drove through rush hour traffic to get to the Auburn Super 8 at checkin so I could get settled before the end of day travelers arrived. But NO the management of this Wyndham hotel turned me and my AKC DOG out to hit the road without a place to stay. Unconscionable and NOT PET FRIENDLY. Thank god the pre booked hotel I have in Grass Valley had vacancy tonight because my AKC dog and I are tucked into a super cool lodge room that is much nicer, cleaner, and in the pines - not next to a freeway like the Wyndham Super 8. I will be complaining to better business, Wyndham, the AKC Kennel Club about the Wyndham Super 8 Management. Wyndham does not honor their reservation process. Very bad hotel and management. Again, I do not recommend this Super 8. Thank GOD we did not have to stay there and found a much better option ! 0 stars actually is warranted! read more

Not so Super 8! This is not a dog friendly hotel...the owner yelled at me for my dog''s sniffing the grass! (we had been cleaning up diligently after our pup, although I noticed many dumps from other dogs left there). I was told I should have known the "rules" given at check in, if I had "paid attention". However, I didn't do the check in, my husband did....AND, he was not told of the rules regarding the approved dog areas....This owner was not only unfriendly, she was downright rude, and I canNOT recommend this place. The wifi does not work, the AC/heater left a dripping puddle next to the bed. Stains on the carpet and in the tub. The hotel staff are exceptional, but this is not enough to offset the nasty personality of the owner. read more

Stephanie and the manager were very gracious and helpful. I went to the wrong Super 8 hotel while traveling through Sacramento area. I ended up at the wrong one in Auburn very late at night around 12:30am and luckily they were just closing up and had a last minute cancelation so we got the last room. As it was really late they were able to give us a room and off to bed we went, and took care of all the details in the morning. Bed was comfortable and hotel in a quiet location to get rest. Highly recommend, very accomodating and nice people. read more

What a dump! Dirty walls, dirty floors, iron burn in the carpet, bathroom sink broken, door latch fell off, hand prints on door frames and doors, and mold in the shower. Asked for room on lower level because I am handicapped, in the reservation special instructions box. These were ignored. When I asked why no one let me know, the girl said, they were too busy to meet every request or contact ones they could not meet. If you care about cleanliness you should find lodging elsewhere!! read more

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