I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

Peter Lai Plumbing provides excellent service and gets the job done!…read more When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs.

Wow, great guy Alberto came over had inspected what was wrong and kept it honest with me. It's a…read morefamily owned business. I would definitely be calling him again if I need any help with my Plumbing. Thank you Alberto for your help and awesome customer service.

This business should get a 6.0 rating instead of a 5.0. I had a badly stopped-up toilet. Calling…read morethem, I left a message about my problem. They called back in 10 minutes and said a plumber was on the way. Alberto Flores arrived in 12 minutes. A real professional. He was a master at unplugging the toilet. We asked him to change out a shower fixture as well, and, in addition, several faucet heads. Everything done professionally and perfectly. Best plumbing service ever used. Very reasonable ​cost. I highly recommend this company and Albert Flores. This is a local family business in Rosemead, CA 91770. Well deserving of a 5.0 Outstanding!

I had a bathtub clog that I'd been putting off longer than was advisable but finally decided to…read morelook for help. High Speed lived up to their name and were the first to give me an estimate and same day service. When Michael stopped by my home he was courteous and communicated what he was doing as needed. There were a few moments when I was worried about needing more extensive service but he took care of it and then some. I know I'll definitely be recommending him and High Speed to my friends and family for prompt and courteous service!

Great service! Isreal Esquivel did an awesome job unclogging my shower. He was professional,…read morefriendly, and got everything working quickly. I really appreciate the great work and would definitely recommend this company to anyone who needs a reliable plumber!

I had a great experience with Francisco. He came out and helped fix my leaking shower faucet and…read morewas very professional, friendly, and reasonably priced. A few days later, I had some additional questions and small issues around the house, and he came back to help adjust my hot water control and tighten a loose handle at no extra charge. Really honest and helpful guy who clearly cares about his customers. I highly recommend him to anyone looking for a reliable plumber!

We had 2 clogged sinks at our office that we couldn't get cleared on our own. I reached out in the…read moreafternoon and they were able to come out the same evening. Did all of their work quickly and efficiently (in the dark). Less than an hour later and our sinks have never drained so well!

They first responded to my inquiry fast and Eddie Sandoval was the Field Tech came to my place…read moreexplained the whole situation and options to me patiently. Then he fixed our garbage disposal for us without us have to worry about a thing. The whole experience was fast and professional. Will recommend to other people.

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

Dan was able to come out for a quote the first day called. It was late afternoon. I liked him…read moreenough that I felt comfortable not bothering to getting a second quote. He and another began installing the water tank heater the first thing the next morning. Chatgpt had actually listed him as one of their top selections.

Excellent experience with Free Flo Rooter Drains and Plumbing. Patrick was responsive,…read moreknowledgeable, courteous, and professional from start to finish. Communication was great, and the quality of his work really stood out...clean, precise, and done right. The price was also very reasonable, especially for the level of service and quality of the work. It's refreshing to work with someone who clearly takes pride in what they do. I wouldn't hesitate to call them again and highly recommend Patrick and Free Flo.

Great response time. Clean, no mess at all. Give step by step explanation and costs. Felt heard and…read morein the end repair was made in a timely manner from Daniel who was very kind.

Bathtub was not draining quickly so my roommate called Mr. Rooter, who sent over a technician with…read morea free estimate. The technician showed up a hour late and said that they would be able to unclog the drain for us at a discounted rate of $300, but added that "it will drain better but can't guarantee how significantly better." That concerned us but we thought fine, as long as our bathtub drains normally. To our concern, the technician struggled to the point where he had to call in another technician for assistance. He then could not replace the screw on our faceplate, stating that the hole was stripped, and just left it as it is! We were concerned but he assured us that this new hole won't create any leaks and that any water that gets through the hole would just go down the drain. However, this now creates the new problem - we can't take any baths because this new hole drains our bath water. Now we have to hire someone else to replace the faceplate. Two stars for clearing the drain, -3 stars for creating another problem and just leaving it. **Edit: my roommate called to complain, especially since the technician told her it would be a $700 2-man job to replace the screw. They sent the manager over. He managed to place the screw back with some 409. They gave a 30 day warranty if the drain backs up again. 4 stars, minus 1 only because we shouldn't have to go through this ridiculous song and dance in order to finish the job we paid for.

The whole process were perfect. Quoted the job. We agreed on the project date. A team member showed…read moreup early and ready to get started. The team member Alex was professional and got to work with just a few questions. There was no upcharge, or change in pricing, just a great completed project. The project was a location close-out for a warehouse we moved out of. This will be my company to use for all future projects.

Extremely disappointed with the level of customer service. I called today to request a quote, and…read morethe representative who answered assured me they would be able to assist. After I explained what I needed, he asked me to text over photos, which I did immediately. After receiving no response, I sent a follow-up text approximately 45 minutes later to check on the status. Unfortunately, I never received a reply. It is now the end of the day, more than 10 hours later and I still have not received a call or text. A simple update or acknowledgment would have been appreciated. The lack of communication was highly unprofessional and left a very poor impression.