great company..Joel Morris is fantastic technician...amazing customer service! Javier did a great…read morejob at my elderly relatives house---not an easy home to treat due to foliage.

Went through process of getting a quote, quote was provided and availability was requested. Once a…read moredate was decided we were then told that we were outside of the service area.

Jeremy Reynolds does a great job! He's friendly, personable, and reliable, but I may be a little…read morebit biased because I'm his wife ;)

Office/phone staff are professional and have good knowledge of the business and the technicians'…read moreschedules, and their timeline promises were always met. Technicians were either friendly and professional, or super friendly and professional. We had rats in the attic, which they were able to resolve with their three-visit plan, which seemed to be at a surprisingly reasonable rate. Definitely will go back to Adams if they need arises.

This company is outstanding. Super prompt with communication, super helpful & accommodating. Joe…read morecame out the next day and assessed my situation and had someone back out there the same day to fix it. I didn't feel like he was taking advantage of me and was genuinely helpful, professional, and reasonably priced. I highly recommend this company for your pest needs.

Joe came out to inspect our home for pests and provided excellent service from start to finish. He…read morearrived on time, clearly communicated everything he was doing, and was very professional throughout the visit. I highly recommend Lonestar Safe Pest to anyone looking for reliable and quality pest control service.

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

I moved into a house as a tenant and found out the previous tenant's left us the gift of bed bugs…read more Already kind of saddened by this I looked around for companies to take care of this problem for me. I called this company and wanted to schedule an inspection. The lady who picked up the phone, right of the bat, did not seem professional. She was talking to another associate while picking up the phone laughing and then telling her friend or whomever to hold on. (Whatever, this is fine.) I then proceed to ask for an inspection and she tells me she will need me to look over a forum that she will send to me via E-Mail. I give her my email address and hang up the phone and await this forum. An hour later, still no forum. I call back and ask if there was miss communication with the Email address I gave her and she replied, with a rather annoyed tone of voice, "I am sending it right now. It takes me a while to get to the forums, OK?" I apologize and hang up, waiting for the forum. It never came. I wanted to use your service, but please hire people who want you to have business on all fronts. You lost mine. A house with five bedrooms that all needed sprayed.