New to town and trying to find a good place for my monthly massage and facial. Decided to give…read moreRenew a try. Please note this review is not a reflection of the staff, just my personal opinion of the overall experience. The masseuse and esthetician were good however I had a few issues with the location. Located in a business park and very close to a main road right across from a high school. Upon entering the clean waiting room I was greeted and given paperwork to complete. There was a diffuser on, with a pleasant smell however the scent was extremely overwhelming...like hit you in the back of the throat, coughing overwhelming. While I waiting I noted there are two treatment rooms directly off of the waiting room, odd as I've always been to places where the check in/waiting area is separate from any treatment rooms. So close in-fact I could hear another guest talking to her masseuse. I was praying I wouldn't get the other room off the waiting area, but just my luck that was my room. My masseuse was very pleasant and did a good job. I had no issue with the service but the environment was so far from relaxing. Upon entering my room I noticed how bright it was. No overhead light but a lamp on and a large window with sheer drapes which let in a lot of light. This window also received direct sun which made the room very warm on a 100+ degree day. The massage started and I was trying to relax when there was conversation in the waiting room, a man was checking out and speaking very loud, he then excited the spa. There is a literal bell on the door handle which goes off every time someone enter or exits, if that wasn't enough there is an electronic chime that ALSO goes off every time the front door is used. I understand the purpose but it is far from relaxing hearing multiple chimes/bells when the front door is used. The bell/chimes went off multiple times during my service, very distracting. My treatment room shared the front wall of the business which has parking spots a sidewalks length away. I had the joy of hearing every car door open/close, honks from doors being locked and someone's very loud stereo, don't forget the motorcycle rev. The business is close to the road so you hear the traffic going by. I was there on a weekend so the traffic from the high school wasn't bad and most if not all businesses in the business park were closed. I can't imagine how loud it would be during the week. Following my service I was instructed to put on a robe and wait in the waiting area for my next service. I found it uncomfortable siting in my robe in a public waiting area while I held my clothes in my arms. I was then escorted to my next service, I was optimistic as I was taken back into the spa. Just my luck my next room was located with the main wall against the roadway. Thankfully I had a head wrap on and the facial steamer helped mask the sound of the passing traffic. But again, I could still hear the electronic chime every time someone used the from door. My service was good and the esthetician was pleasant and knowledgeable. I booked my appointment the night before and received multiple "reminder" texts the day of which was nice I'm on the fence if I will return or not, if I did it would only be for a facial as the environment is not relaxing for a massage in my opinion. .

Excellent, exceptionally clean facility. The staff are wonderful . The therapist did an outstanding…read morejob with the relax/swedish massage that really helped reduce the stress, sore neck and back muscles and help me sleep. I am looking forward to returning as I am from out of town. I had been searching for a replacement after Chico Massage Envy disappeared with no notice. This spa checks all the boxes.

My experience was amazing just an hour of sheer pleasure. The best facial I've ever had the…read moreatmosphere. There is amazing the minute you walk in the door.

Urban med spa- my new favorite place in Chico. The moment you walk in you immediately feel like…read morefamily. I came in for routine Botox on the forehead and I can't wait to come back! They entire staff was very skilled- informative and the place was spotless! It's so nice to find a solid Botox service in town! The price per unit was average, and I didn't have a single bruise or blood spot. Bravo!

1st time coming to this place. Pays attention to detail. Very nice clean set up they have. Very…read morefriendly. Will come here again !

I've been to QT 3 times and each time I marvel at how gentle he is and what a good job he does. My…read moreFrench gel manicure lasts close to 3 weeks. The salon is nice, clean, with friendly faces working there. They play nice music and serve hot tea. Yes I would recommend this salon.

great prices, super nice people, always love my pedis. biggest bang for your buck & they have stamp…read morecards!

Vina is absolutely amazing, any design you show her she will perfect it and get it done. The…read moreatmosphere is calm everyone is super sweet. 100% recommend this place.

I had Kaelee do a cut and color for me and I was so happy with her phenomenal service. She's such a…read morelovely person and was very sweet through the 4 hours it took to work through my hair in order to get a balayage, or whatever variation of a balayage/highlights that I ended up requesting and getting haha. I went in with some reference images and she ended up foiling the hair and working very thoroughly to get it done. She also did great on the cut and I feel like a new version of myself! There was one part (likely due to how my hair was parted) that I felt like fell a little funny which I noticed the next day, and she's getting me in to fix it so I really appreciate the continued service and accommodation of a request. The pricing also felt more than fair, especially considering the time it took and the amount of hair I have which meant more product was needed. Overall, it was a great experience! I rarely ever get my hair done, but I felt so comfortable in the process and am really happy with the results. Thank you to this salon and to this lovely stylist!

I've been seeing Hannah here for a number of years and she has never failed to translate what I…read morewant into reality. For a long time she kept me the perfect icy blonde balayage and then when I decided to completely flip to a warm brunette she patiently helped me get what I want while making sure I had realistic expectations. Her color service is unmatched in my opinion. Plus she's great at chatting or letting me zone out depending on the day:)

The combination of treatments that I received in the Platinum Retreat Spa package were luxurious,…read morerelaxing and left me feeling more pampered than ever. The space is beautiful and calming. Lily and her team go out of their way to ensure you're well taken care of no matter what treatment package you choose. If you're ever looking for a great gift for that extra busy person..this is it!

I'd like to go back to try out a hair salon service!They seemed a bit inexperienced for waxing but…read moresuper sweet!

It's not a facial, it's an experience. I've been going to Corrie for facials for over a year and I…read morealways leave feeling pampered. The atmosphere is completely relaxing and her massage table is so comfortable, it's like a warm hug! Corrie's facials are the ultimate self-care. Highly recommend!

Had an amazing facial from Jamie! Everything was perfect-the…read moresalon is beautiful and spotless. The facial lasted 90 minutes and included a delicate foot massage, warm rock treatments, and more! I wish I could give more details, but I was in facial bliss! The salon has many wonderful candles and facial products available for sale also. I will sure be back.

Hodari Dermatology is top notch! I have been for skin related issues, facials and laser hair…read moreremoval. Their office is upscale and clean with very friendly front office people! Mallory and Meghan along with everyone else I have came in contact with are polite, professional and to be honest make my whole day every time I visit! Amazing job Hodari Dermatology!

rude front office staff second time I've called to make an appointment and twice was treated so…read morerudely. I can take my money somewhere else. Thank you next! My expectation is very basic, it's not difficult to be courteous and professional

Even though I showed up about 35 mins before closing, they were able to get me in for my fill. Shop…read moreis clean, lots of color options to choose from. Definitely want to do a pedi soon!

The gel polish didn't last and it's only been since May 15. I really like the color I chose and…read moreit's unfortunate that the polish is coming off so easily. I would say to go somewhere else if you're looking for quality gel work.

Beautiful new salon on E 9th street You must try this Salon…read moreout. Great Vibe, best stylist you'll ever meet. My first visit 2week ago, I can't stop talking about. Enough said try it out yourself

I've been going to this place for years, they're great! Personal, friendly, and always excellent…read moreresults!