THANK YOU CHRIS Since 2019 I've ALWAYS experienced excellent lightening speed service for my rusted…read moreold vintage beach cruiser even when the shop was packed full of higher profile wheeler$ they were already busy assisting so I had no doubt I'd receive help untangling the brake lines of a new fold up bike... However after walking several blocks to transport on a wagon I discovered the shop had moved to their new location and only Chris was there obviously busy working on several projects by himself... BUT he was kind enough to immediately interrupt himself to resolve the tangles AND adjust the alignment AND fill the tires without me even asking for the additional inconvenience. highly recommend this neighborhood shop where kindness and consideration is apparently their admirable culture. Much Love & BlesSINGs to the staff and extended families

This is such a great bike shop…read more the experience of settling on an E bike and as a cyclist was extremely knowledgeable and the team spent a lot of effort to get me exactly what I wanted and get me set up perfectly. After owning the bike for a year I had a battery problem which truly tests the store and this had nothing to do with the store, but a manufacturing defect which path not only helped get corrected quickly, but stood behind They got things done and were on the ball when the chips were down. The best way to measure companies often is when things aren't going right and these folks really Deliver the promise of Customer Care They care --- not only when you're purchasing something but long after you've had it on it and use it. And if you're buying a new bike with all the technology involved having a bike store that will stand behind their customers in their products they sell is more important than anything. thank you path bike team

This store has excellent employees and management. Sun goes out of his way to help customers. We…read morehad them install our AMP electric running boards and purchased a dometic electric cooler/ freezer. They did an excellent job setting up both items and gave a us a great price . I highly recommend them for items and installation

Requested simple quote of Yakima towers to accommodate and auto change. Already have Jet Bars and…read moreBike holders. Received a quote including items not requested. Was the rep listening or following a sales script. Admit a peeve re sales who don't listen.

"TOTAL SCAM - Damaged my bike and charged more than advertised -- very disappointing experience"…read more I normally don't leave negative reviews, but this experience needs to be shared. 1. Bike was returned with damage After picking up my e-bike, I noticed a deep scratch on the frame and marks on the Shimano Altus derailleur. It also appeared that someone attempted to cover up the scratch with paint instead of informing me. When I raised the issue, they denied responsibility. 2. Pricing does not match their website Their website clearly lists $30 per brake adjustment. I had both front and rear brakes adjusted, so the expected total should have been $60. However, I was initially told to pay $40 per brake ($80 total). Only after I showed them their own website pricing did they reduce the price by $10, and I ended up paying $70. The receipt reflects this "discount," which only happened after I pointed out the discrepancy. Even then, the final price was still higher than what is advertised. 3. Lack of transparency and accountability Between the unexplained damage and inconsistent pricing, this experience felt dishonest and unprofessional. I have documentation (website screenshot and receipt) to support this. I would recommend others double-check pricing in advance and inspect their bike carefully before leaving. **Update after owner response:** After reading the owner's reply, I want to clarify several key points for accuracy and transparency. First, the owner described my bike as a "one-year-old used bike," which is incorrect. I have proof of purchase from late December 2025 showing it was purchased brand new. I will be uploading documentation to support this. Misrepresenting a customer's property in a public response is concerning. Second, the claim that external parties (Beeline and Rad Power) concluded no damage was caused is presented without any supporting documentation. In contrast, I have maintained photo evidence and receipts. Readers can draw their own conclusions when only one side provides verifiable proof. Third, regarding pricing: regardless of internal explanations about brake types, the publicly listed pricing does not match what was initially quoted. The adjustment to the final bill only occurred after I referenced their website, and even then, the total remained inconsistent with advertised rates. Customers should be aware of this discrepancy and confirm all pricing clearly in writing before authorizing any work. It is also worth noting that the business now operates from a different type of location compared to its previous retail storefront. The current address appears to be within an industrial/business park rather than a traditional customer-facing retail shop. While this may be a business decision, customers may want to do additional due diligence regarding service scope, pricing structure, and business credentials before proceeding. At this point, the combination of inconsistent statements, lack of verifiable supporting evidence, and pricing discrepancies speaks for itself. I would strongly encourage anyone considering this shop to document their bike condition thoroughly before service and to confirm all pricing in writing in advance. For transparency, I have taken screenshots of the owner's response to preserve the original context in case any edits are made later. **Based on my experience, I would not feel comfortable returning.**

My fiance and I loved coming here- he was wanting to buy a commuter bike and the guys here were so…read morehelpful. He gave them a price range and they adjusted the different bikes. He got to try them out and ride around the parking lot (he showed his license!) and picked up a bike. I don't need wheels YET, but once I do, I know where to go.

The service was outstanding from beginning to end. The staff were friendly, patient, and highly…read moreknowledgeable, taking the time to answer all of my questions without making me feel rushed. They carefully explained the different electric vehicle options, features, and safety considerations, which made the purchasing process smooth and enjoyable. I truly appreciated their professionalism and attention to detail. The quality of the electric vehicle is superb. It feels solid, well-built, and very comfortable to ride. The acceleration is smooth, the battery life meets my expectations, and the overall performance is excellent. The brakes, lights, and other safety features give me confidence during every ride. It is also easy to operate and perfect for daily commuting. Overall, I am extremely satisfied with both the product and the customer service. I would gladly recommend this store and their electric vehicles to my friends and family.

she did a very good job and I got a cool bike and I would recommend it for anyone who wants a…read moree-bike or bmx bike.

Phone calls regularly go unanswered. I showed up to have about a dozen reels serviced. I showed up…read moreduring the store hours and there was a sign on the front door stating they were closed for a meeting. How unprofessional can an organization be??? I took my reels to Daiwa, and the service professional agreed to take care of them. Daiwa Corporation has become a superior product these last 10 years, and so has their customer service.

You can't ask for anything better! I bought an expensive spinning reel and neglected it for 3+…read moreyears and I took it to them and for just a bit over the price I would have paid to get this reel serviced I got my old reel back in perfect condition. I don't know what these other guys are talking about here about their bad customer service or having to call somebody when you get there etc... but I went straight through the door, met a Kevin who took care of me right away exchanged jokes about the reel (I thought it was a joke but he said "this is still decent" lol I said "hell naw") lol and although the paper said it'll take 2 to 3 weeks. I got mine back in two weeks and a day. Outstanding company! I'm glad I got this ridiculously expensive reel... BECAUSE I LOVE IT!

I went to Epic BMX yesterday because I needed help with a bike crank arm. I only needed one crank…read morearm replaced, but before really looking it over, I was told the pedal was stripped, then that the crank arm was stripped as well. The shop tried to sell me both crank arms, then said the chain would not fit the new arms, so I would also need a new chain and another part. I was told the size was traditional, which made me question why so many extra parts were suddenly needed. When I asked if we could just replace the one broken arm, he kept saying the arms "wouldn't match." I had to keep asking for clarification before it became clear that he meant they would not match visually, not that they would not fit or function together. I was not worried about how it looked -- I just needed the bike to work. Then I was told the other arm was bent and that everything should be replaced. The quote was $120 just for the crank arms. After checking online, traditional-size crank arms were around $20. I understand shops need to mark up parts and charge for labor, but this felt excessive and like I was being sold parts I did not actually need. Unfortunately, I will not be coming back. This could have been a chance to earn a long-term customer, but the experience left me feeling taken advantage of.

Very friendly and straightforward. My son just got his first BMX bike and it was easy to get what…read morewe needed. They made adjustments to his bike and we were out of there in less than 20 minutes.

Called in the morning and got a price quote and estimated time. They said they could get me out…read morebefore closing if I got there in an hour. I biked over for a tune-up on a bike I haven't ridden for 10 years, a rickety experience. Staff was friendly and told me it would be one and a half to two hours, and gave recommendations for an excellent taco place when I asked for a good food spot. Came up an hour and forty later, with them steadily working on it. Took a bit longer, but only because they were putting an incredible amount of care and detail into the process. Ended up being five bucks more because of some worn parts that needed replacing, and I bought some new lights while I was at it. Riding home was like riding a completely new bike. Absolutely recommend this spot.

Best price and best fast services. Thank you Clemente and Thomas! Day of fix if they aint busy and…read morethey give you a quote. Ima get my bike fixed here forever, theyre the best. Cash only!

Excellent service!!!! Will, thank you I owe you big time. In and out in 15 minutes.... Life saver…read morebecause everyone kept telling me two days to get an inter tube swap. Again, thanks

Will and the rest of the repair staff here, kick ass! Always very helpful, friendly, and lightning…read morefast with service. They helped me rebuild my entire drivetrain, and they were on point with me replacing my wheels, which were damaged, and I had no idea. Cannot recommend this place enough!