Quick trip inside and received exactly what I needed with the help of the man behind the counter.read more

Excellent friendly service, I purchased a set of wiper blades for my wife's GLC and Terry noticed…read moremy bandaged hand and took the time to install the blades on the car for me. I Highly recommend this store.

I was in this store today. Great service, fast and polite. Well done! Keep making me happy!read more

Always super helpful. Thanks for helping to replace my battery that was under warranty on 11/19/25…read more So relieved it wasn't something expensive to fix.

Don't lie. I only came here because the employee told me they can install my purchased battery.read more

Always so nice and helpful, not just in person but also over the phone when I've called with…read morequestions

I have been bringing my vehicles to Golden Eagle for many years. Rob is an honest and trustworthy…read moreman, and excellent mechanic.

Rob at Golden Eagle is excellent and honest. We won't go anywhere else. 5 stars all the way.read more

I took an OReilly house brand battery in for a check. It was bad and needed to be replaced. The…read morebattery sticker showed it was purchased in Jan 2024- so still under warranty. I explained that I had recently purchased the truck and the salesperson told me if I could find the receipt or provide the previous owner's phone number the battery would be replaced at no charge. Excited at the prospect of saving a couple of hundred dollars, I returned home and spent 20 minutes or so searching for the receipt and taking pics of the original owner's phone number. I couldn't find the receipt but, armed with a phone number and email from the previous owner I returned to the store. A different sales person then informed me that the warranty wasn't transferrable and I was out of luck. The original sales person was still working the counter and I asked why that person said I could provide a receipt or phone number to get a free replacement. "I don't know, warranties aren't transferable". I honestly expected to pay for a new battery anyway, but the mixed messages cost me a bit of time and frustration- I have other things I need to do. I would have just bought a battery in the first place had I known... piss poor experience and piss poor customer service.

Very poor customer service. They clearly don't care about…read moretheir customers. It's happened multiple times, one person at the register and no urgency and about six working in the back. No one's moving as if they're really that busy back there. They just rather be in the back than helping a customer in the front. Another customer that was waiting said he had the same experience other times and that this is his last time to the store. I'm done as well.

They have actually been very solid in getting the work done on my vehicle, and have continued to…read morehelp me to get what I need fixed! There have been a couple of mistakes that have occurred, but every time they have listened to me well, and Marco, my sales rep, has very good communication and understands fully my concerns are when I bring them up to him. He has always done the right thing to fix any of the problems of my vehicle, or fix any mistakes that may have been made, and I appreciate him being a stable terminal (point of communication) for me. Basically, when you go to Auburn Auto Drs., you will get a business willing to communicate, listen, and do the right thing - and this is very important, is worth more than GOLD. I recommend them as a solid business that is going to be around for a long time, and will not let you down!

Spouse had his car serviced here. Great customer service, we loved the detailed report they…read moreprovided after the inspection. We will be coming back! Oh and we love the cookies:)

not normal service....way better.....top notch attitude and a relentless will to make a happy…read morecustomer is how Parts Mike does business....thank you very much for the presidential service ...

Very friendly staff. Josh Answered all of my questions within a timely manner. Had every part I…read moreneeded for my jeep in stock.

Free battery test, free battery charging, free battery installation with purchase, free check…read moreengine light diagnosis, and free car light bulb installation (if easily accessible) with purchase. What is there not to love? A well-known quick oil change business said my car battery only had 16% life left. However, AutoZone said my car battery passed. To reassure me, the AutoZone employee ran a 2nd test to calculate the battery life. 96% life, and the battery passed again!

My battery was extremely corroded. David helped me take it out and put a new one in. It was not an…read moreeasy on and off situation. He definitely took the time and went the extra mile to get me sorted. He was also very friendly and had so much patience.

Today's experience is why I'll ALWAYS choose O'Reilly's over any other store and I hope management…read moresees this as well. I knew my SUV needed a new battery for a few weeks now, but have been putting it off. Today, while at the park with my wife and toddler, 30 mins from home our battery decided to finally die completely. The first thing I did was uber to O'Reilly to get a jump start pack and immediately Noe was super helpful and recommended I borrow their jump pack (and leave my ID) in order to save some money until I could get the car there just so I can get a new battery. Unfortunately, the pack was not able to get the battery going so I called back and Noe offered to literally come out to me after his shift and help me install a new battery! So I placed in a new battery order online, he arrived promptly right after work still in uniform with all the things necessary (tools, the new battery I ordered, the receipt so I can get my core deposit, and even my ID!). He even did the labor himself pitch black at night, it took him only a few minutes and our car was up and running again! This review is the least I could do to thank Noe. At the end of the day all auto parts stores sell the same thing, it's this type of service that differentiates which one you should always choose.

I came in to grab some windshield wipers for my new car. The one on it even I bought it were still…read moregood, but I wanted better ones. The store was very clean and I was greeted as I came in. I found what I needed and...Wow, I don't remember these being sold separately and being so expensive!! However, I picked the ones I wanted and after paying, the kind employee said he could help me out them on. I could have, but since he offered to help, I took him up on his offer. He had it done in minutes and I was on my way! I really appreciate his help and how helpful this store is whenever I do come here.