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    AutoZone Auto Parts

    3.8 (32 reviews)
    Open • 7:30 am - 10:00 pm

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    Reviews With Photos

    Justin D.

    Autozone and I have a love hate relationship. Some times things are great and we are the happiest couple imaginable. Other times I am just short of winning a restraining order from them in response to my super animated displays of dissatisfaction. Times like when they give me a part that is manufactured wrong and for some stupid reason, I spend way more time than is even possible, trying to make it work anyway, before finally cheating on AZ with another part supplier who has the part CORRECT...... I digress... This location is right next to little ceasars and management has turned over half a dozen times while I have been shopping here. Some better than others. Entertaining at times. Frustrating at others. Currently I think the crew is pretty good. So far. Mind you I almost always have part numbers when I come in to avoid the confusion which is so common now days. They did good 1 time, really bad 1 time, and so so a handful of times to date, leaving them right dab in the middle with a 3 star rating. The store is clean. Newer. The greeting is always welcoming as you enter the store. The store is well lit and never stinks. The prices are generally the best in town and they do price matching. I will keep coming here as I don't have many choices. When/If they get their act all the way together I will adjust my review accordingly. Buy online ship to store is an option as well as ship to your home. They also have an app which I have found very useful.

    Robin M.

    This store has amazing customer service and goes the extra mile to ensure you understand any issues with your vehicle or car needs. I went in for a free code reading which typically cost $125-$175 for a auto mechanic to run and tell you then charge for parts labor etc... after reading my codes the friendly Associates assisted me even further by generously offering to look up the code meanings, and print me out the parts/prices and said it's not to difficult to fix. That a couple you tube videos could help get the job done. Good work Auto Zone. Only been in about 2-3x but always great service and help! :)

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    23 days ago

    I was in this store today. Great service, fast and polite. Well done! Keep making me happy!

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    12 years ago

    Big thanks to Jose for helping my son and I with our battery issues and getting me back on the road!

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    Review Highlights - AutoZone Auto Parts

    “I went in for windshield wiper blades and was assisted by a young man, Andrew N.”

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    Original Wheels and Accessories

    Original Wheels and Accessories

    (65 reviews)

    Original Wheels & Accessories in Rocklin is hands down the best customer service I've ever…read moreexperienced at a tire shop or auto mechanic shop--no contest. From the moment you walk in, the team is friendly, knowledgeable, and just easy to work with. You can tell they actually know their stuff and take pride in what they do. Pricing on wheels and tires was very reasonable, and everything was explained clearly--what was wrong, what needed to be done, and what could wait. No pressure, no surprises. I think the head suspension tech/owner (Jim) might be the Michael Jordan of tire, wheel, and suspension installation. When I had an issue with something in my suspension, he showed me the part and explained why it needs to be addressed. I know a little bit about cars but Jim would explain an issue in a digestible way that someone with no car knowledge or mechanical aptitude could understand. That's a rare gift in the automotive repair industry. What really stood out to me is they don't move forward with any additional work unless you give the green light. That level of transparency and respect is rare. Also--random but worth mentioning--they have the cleanest restroom I've ever seen in any mechanic or retail shop. That alone says a lot about how they run their business. I'll be honest, I spent a bit more than I expected on both visits--but I left feeling 100% confident my vehicles were safe and the work was done right. That peace of mind is worth it. I trust the guys there, I trust their work, and I'll absolutely keep going back for wheels and tires. Already recommending them to friends and family. 6 out of 5 stars

    I highly recommend Jim and Original Wheels / 4x4 Outfitters if you're looking to do a lift, wheels,…read moretires or other modifications on your rig. I was looking to lift my Landcruiser and checked in with a couple shops. I had a rough idea of what I wanted and when I mentioned it to Jim he was right in sync with my vision and made some helpful recommendations. He gave me great confidence in the plan. Ordering the parts was quick and easy and when the day came I dropped off in the am and picked up end of day same day. I couldn't be happier with the work they did and look forward to adventures to come. I also have full confidence in them standing behind their work. If you're looking for modifications, give Jim a call.

    Duncan's Automotive - My Baby

    Duncan's Automotive

    (80 reviews)

    ****UPDATED 8/12/26**** It's all about how you treat the…read morecustomer, and after getting a call from Jon Duncan, the owner himself, things started to turn around. The morning after returning my car for the AC issue, I got a call from the owner of Duncan's, his first words were accountable, apologetic, and genuine. He told me he was going to come pick up my car, leaving me a loaner (with functioning AC) because HE was going to make this right! After full diagnostics Jon had figured out what the cause was, I needed to replace my AC Compressor since the clutch was bad. He charged me ONLy for parts. He also threw in an oil change, replaced my cabin filter at no cost. He treated me like a priority and, like my business was important to him. I went from swearing I'd never go back to a business and in less than 24 hours I proclaimed I'll be a customer for life at Duncan's Automotive in Lincoln. Jon, you 100% reclaimed my business by offering me grace and empathy. You went above and beyond by coming to my home to pickup my car and stay with it from start to finish, assuring standards were followed and top service was delivered. Thanks to the team at Duncan that made this right, it changed EVERYTHING! Original Post: Called Duncan's and said my AC stopped working. I told them I also need a new drivers side door handle. I was quoted $800+ to diagnose AC and replace the door handle. I then received their call quoting an additional 1200 to repair blower and other parts for the AC, I agreed. AC worked on the way home, success!! But, then I loaded up my family the next day to get to the Reptile Expo, just ten miles away when the AC stopped working halfway there. My daughter, with a severe seizure disorder cannot handle temps over 80, started to have seizures. A nightmare. Monday morning I called and told them it stopped working and that I could not afford to not have my car for another day but would bring it in if they could get it fixed and prioritize my situation (already had my scheduled appointment and paid!) I heard "standing appointments" are already scheduled, clearly I would not be a priority. I was told they'd be able to get it back but would need me to leave it, again. I said I couldn't afford another Lyft and they said "we'll have someone take you home". I enter the shop and service writer Mike asks me if he can help me, only to seem flustered the moment he realized I was frustrated, as I was sharing the simple facts with him: I brought it in, I picked it up, my daughter was impacted by seizures and he said "you've made your point"! No, "I'm really sorry about that" or any concern/compassion/customer service) then he pointed to the work order from the previous week, and said I "didn't say the aC wasn't blowing cold air". I told him I'm not a technician nor would I know what words to convey beyond "my AC isn't working". He asked "what does that mean to you?" It means my system I use to cool down the interior of the car wasn't functioning and I paid close to $800 for a diagnosis to correct that issue. He said they'd get the car looked at but I may incur further charges, i told him I shouldn't have to pay for anything else since they told me the car was fixed and it wasn't (plus parts totaled $650 and labor was over $1200-they want more labor fees to do correct what they messed up the first time)! That's a great business practice to assure money keeps flowing in but terrible for the customer who paid to get her AC fixed only to be asked to pay more to actually get it done? Ridiculous. They charge premium labor at $210 as if they have master technicians servicing the vehicles. When I mentioned this to Mike he said, "we should've charged you the $260 rate for AC repairs".

    They are very professional and fast service. I have been here twice and both times was taken good…read morecare of.they even call and follow up

    AutoZone Auto Parts - autopartssupplies - Updated September 2026

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