My battery was extremely corroded. David helped me take it out and put a new one in. It was not an easy on and off situation. He definitely took the time and went the extra mile to get me sorted. He was also very friendly and had so much patience. read more

Dias and Greg have awesome personalities. Ask for them by name. They will have you smiling the whole experience. Another employee from another location gave me 5 lug rotors instead of 6 lug. Dias helped me right away. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Rocklin, California

Alex was the most unhelpfu, unfriendly person I have ever dealt with at AutoZone. He would not show me what I needed or even leave the register to point it out to me. When I explained to him I really have no idea what it looks like he was annoyed and put out. That was an awful experience and will not be going back. read more

Went in today 2-13-24 at 14:51pm for windshield wipers for my Honda Accord. The gentleman behind the counter Greg I believe. Not only did he look up and helped me pick out the correct size, but he even walked me outside and replaced the old with my new ones. He did it all without hesitation and with a smile. If I could give 10 stars I would. Great Customer Service at Autozone 5546 read more

Wanna thank this location and especially thank Walter for assisting my husband with purchasing a new car battery as well as installing it for my car. He was quick, efficient, and professional. We will happily return to this location for our future automotive needs! read more

My childcare provider's car battery died while she was caring for my child today. She was able to get the car jumped and drove straight to Autozone for replacement per my urging. She subsequently called me to tell me the employee who helped her at the counter responded with attitude, "...well I guess we could help you but I have to read instructions and don't want to damage your car." He was exceedingly rude. This poor reception and horrible customer service left her feeling so uneasy she chose to leave and have her car towed alternatively. This employee was so lazy he would rather sit on his phone than get up and help a stranded female motorist with a young child as it's getting dark outside. We will NEVER bring our business back here. Your staff was an embarrassment today and he should personally be ashamed for his treatment of a young woman with a child. read more

I've gone there many times over the past 20 years. With no exceptions, they've always been super helpful and courteous. I don't usually write reviews for quick in and out experiences, but I need to call out exceptional service by Josh. I procrastinated, knowing the rain was coming!!! Yikes!! They had one of my wiper blades in stock but not the second. He kindly offered to order the one I needed and saved me from driving my ass all over town in the rain. He ordered it Sunday night and I picked it up Monday morning. Wow!! He even installed them for me. Hats off to Auto Zone, and thanks to Josh for helping me out. I appreciate it. read more

I had a very simple return accompanied by my receipt and valid state iD. I wanted to buy other things partially with the money I was recovering from returning my light bulbs. I read the Auto zone return policy and attempted to call. I couldn't get through. 12/28/2021: 7:30 pm. The Hispanic older gentleman that works there waited on me. He rudely demanded my atm card even though i wanted store credit and I used my auto zone number. He could bypassed the request for the atm card but adamantly said he wouldn't do it. I showed him the app that matched the card, he demanded the card. They can credit the card without the physical card, I've experienced it. He was snappy rude and in accommodating. Despite the original receipt and ID , he wouldn't even consider helping me. I didn't get what I needed and he was insulting, insinuating that I was being dishonest. All this over $6.99 and I was going to spend over $30. They don't honor the corporate return policy and aren't kind to women. I've never had such problems at any auto zone, ever. I won't be back read more

Greg immediately helped me find what I was looking for, went out of his way to go to my car to make sure it was the right ones, and even installed it for me. Excellent customer service! read more

Rainy season is here and I got caught without wipers. Vinny however helped me get my wipers on, and showed me how to get the old ones off so I could do it myself next time. I'm also pretty sure he wasn't even on the clock yet. This auto zone and their crew has saved my cars tail multiple times. Thanks guys, you're the best. read more

AutoZone Auto Parts - Wipers working great o it side auto zone!!! - Auto Parts & Supplies Near Me - Rocklin, California

These guys saved me so much money and time! Josh the store manager is amazing! All the workers there are so kind and helpful! I had a check engine light come on and they were able to troubleshoot it for me with the reader and fix the problem...they didn't charge me to have the reading; amazing thank you so much guys! I come here now for all my auto needs!! read more

My wiper blades were making a lot of noise. I went in to get some new blades but the ones in the vehicle looked fine. One of the employees asked me if I needed some assistance. Sure , thanks. He pointed my to top line windshield wiper fluid and some inexpensive towels that would do the trick. Guess what, i cleaned my blades and added windshield fluid. It did the trick! Back in the road again and thankful for the great employees at this location! read more

Looking at previous reviews this store rocks with customer service. I would like to call out Joshua A. The store manager at this location. I needed a new battery and walked in to the store and was greeted with a huge smile and Joshua so very eager to help. What a wonderful way he greets his customers! I purchased the battery and asked about installation. He did not even hesitate and grabbed his tools and I followed him to my car. He took the time and attention needed to remove my old battery and install the new one. I turned on my car and it started immediately. This location is the BEST Autozone in the area. Joshua and his team really provide the best customer service on a daily basis. Having car problems is stressful and Joshua and his team are professional and deliver the right solutions for their customers quick! Exceptional customer service. read more

Came in today after having bought the wrong oil for my car and then needed an air filter. They were great about exchanging the oil, fast no problems. Then when I needed a filter, John B was right on it for me, and even though they didn't have it in stock he called 4 different stores in my area and made sure to find me one asap. I'm super jazzed about the professionalism and great service. Love this store. Even though I live in fair oaks, these are my car parts people. Thanks John! read more

Short note to GLORIFY "SCOTTY"! Scotty's level of customer service is the best I have ever experienced at an Auto Parts Store. He's very knowledgeable, extremely helpful and will be very successful in life. Great Job Scotty read more

This AutoZone store is simply the best! The rainy season is started and I needed windshield wipers. Let me first tell you that I am so mechanically inept that I am unable to install my own windshield wipers. Brandon at this AutoZone store took the time out of his busy day to assist me and installing my windshield wipers on my truck. He made it look ridiculously easy. He even talked me through the process so that maybe next time I can install my own. Thank you very much AutoZone thank you very much Brandon! I highly recommend this store has their staff is all top shelf and eager to assist. read more

Last minute stop to purchase some chains for our trek over The Pass tomorrow into Reno. This was a first time purchase for my hubby and I, so thank god the guys behind the counter knew what we needed and helped us out from start to finish. Our visit was short and sweet. We came in with our tire size, the guy entered our car information into the computer-went to the back location to get us our chains. We inspected the chains, just as I thought-they looked scary. Hubby paid for our chains and off we go. Good customer service, the dudes behind the counter greeted every customer who walked in and seemed very knowledgeable about their cars. read more

Best Auto Zone in NorCal - hands down! Jake (woot!) offered phenomenal customer service and greeted me as soon as I walked in . This is uncommon for me as a woman who frequents auto supply locations. Staff at auto supply stores can be condescending and simply unwilling to help when a woman walks in. Not the case for the Auto Zone with Jake! He was happy to help me find exactly what I needed and exceeded my expectations by literally showing me each price range of each item. Wow. He not only helped me find exactly what I needed in less than five minutes, but made sure I made the best decision about the items I chose. Thank you again, Jake! This Auto Zone is my new go to! Don't think about it, just do it! read more

I've never had such a great experience in an auto parts store that I had to write about it! Regina is a bad AS*! That girl is running circles around ALL the dudes in there. She was so helpful, looked for ways to help save me money (even though there went any I super appreciated the effort even when it was a busy time in the store) She works fast and efficiently, and that girl can totally handle herself! I was super impressed. What she doesn't know, is I'm a girl who typically does my own battery swop outs too, but I was so impressed that another chic was handling her tools I just let her do it for me so I could see what that looks like. She rocked it, while the guys spun circles in the store trying to figure stuff out for other customers and needing Regina for everything. Thanks girl, as long as you're at this store it's my new preferred auto parts place! Keep up the good work! read more

This is located in the same shopping center with Chevron, Jack in the Box and Floor & Decor. Free way close. I have came in twice. Each time I have come in for a battery check. Battery check is free of charge among some of the services offers. Both times by batteries have had no charge. You can get car battery at a ultra competitive price. Staff was able to quote prices immediately. I was helped promptly by the staff each time. Fast friendly and efficient service. Good. Fast, friendly, efficient, and knowledgeable staff. Bad. Nothing to date. I will come back again for other automotive needs. read more

Phil and Josh helped me today. You need to go here and let them help you too and this here's why. Awww....I never dread coming to this place. I've never been treated at this location with the "I hate-my-job-and-I hate-you-too-attitude". I appreciate it so much! Since I get my battery charged so often I go all over to different auto parts stores so as not to abuse the free battery charge services. I wish all the employees were as nice as the young men here. They're so humble. So professional. So hot. It's stressful dealing with the salty dudes at other places. Shall I name? A meanie at Oreillys on Greenback in CH. Jerk at AZ on Watt in Arden. Pain in butt at AZ on Sunrise in CH. At least 2 tards at Oreillys on Fulton in Arden. An uninformed one at AZ on Antelope in CH. Mr Ego at Auburn Blvd in CH. Hey I buy all my car shxt from these places and I just want courtesy. And I get it from THIS AUTOZONE. Datz all folks. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Rocklin, California

I desperately needed windshield wipers and Taylor helped me pick out the best ones! She was even kind enough to come outside and put them on my car for me! So kind and helpful! read more

I was really stressed out about a headlight being out...God knows I can't afford another ticket! Today I came into this Autozone and a young man named Oran was kind enough to not only help me find the correct bulb.. but he even changed it for me! Now I don't have to worry about driving home in the dark! Thank you for your kindness and assistance! Definately recommend this location! read more

I went there to purchase a license plate light bulb for my Toyota Camry. Between the service advisor and I, we determined that they do not carry that particular size. I ended up going to Walmart and found what I was looking for... The service was good at Autozone, but I was unable to find what I needed. read more

Went in today for rotors and break pads and the gal that helped me out was FANTASTIC! She was super helpful, quick, and I could tell she knew what she was talking about. She also made finding the tool I needed super easy and quick! read more

I came in here yesterday and unfortunately they made a mistake. However, Terry, the manager made up for it in full. Excellent service. I highly recommend read more

Went in today to just get oil for my new old school ( 69 Pontiac S ) and the staff was very friendly n easy to communicate with they were very helpful with any ?'s I had and even gave some referrals!!! Vinny is the man will def recommend if u need any auto parts n ?'s read more

Wow!!!! Amazing people and customer service. 2 weeks ago I bought a new $139.00 battery. The other night it fell out of my Polaris and rolled down the street. I took it back to see if I could use it for the 18.00 core charge and buy a new battery. They gave me a brand new battery at no charge. I will only use AUTOZONE from now on. Great customer service Cameron. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Rocklin, California

I had a really confusing situation with a return from an online purchase and the managers took the time to help me complete the return. Everyone was really polite and helpful even though it was a complicated return read more

Thank you Logan for wonderful, helpful, pleasant, fast service! My battery died this morning and AAA came and jumped me and suggested I go directly to AutoZone to check the health of the battery. They were short-staffed but still helped me right away. The battery was indeed bad and they had the right one to replace it, replaced the battery quickly and I'm back on the road. Thank you!!!!! read more

What kind of idiot gives poor reviews for a Rocklin store when they call it a Roseville store and also include a review for Lincoln in the same review? (see Tri V.'s review below) I have had numerous purchases from Autozone in Rocklin and have been impressed with the great service. Being pretty ignorant of parts on cars I just walk in tell them my car year/make/model and they always physically go out on the floor and get me the part. And the least expensive one at that! I called today to check on a part and the guy explained the return policy and offered to put the part on hold for me while I decided. Great service consistently? I will be back every time! read more

I used to come to this place often, now I remember why I switched to O'Reilly Auto Parts. Cons - Lack of stock. Perhaps they were caught by surprise that wipers would be in demand with a storm coming in and winter on the way. 19s are a common size so.................. I was looking for a few other small things but the selection was not so hot there either. The part book only went to 2012. I know you can ask at the desk but the customer service is so bad that's out. Customer service is the worst. Just plain bad. Was done and waiting to check out while one person stocked a shelf and another employee peeked out from the back and ducked back in. The attitude from the employee as I checked out was the worst. So it was a very limited conversation on both sides. Pro- Zero Going two stars instead of one since I have not been here in a while and maybe they were just having a bad day and I caught the huffy employee at check out. But this is why I stopped coming here when it is the closest to my house. read more

William is the Man ! Helped me out more than he will know. This Store is outstanding from the guys at the counter to management. Big shout out to William at Auto Zone Rocklin! read more

Pure excellence & expertise. I was new in town & treated me like a long term client. Great place for a single woman to go.

Awesome experience. I got a hitch bid from my dealer which was over $1000, I ordered one and install from U-haul, which never came... and I do not plan to haul over 3000k so I went to AutoZone and ordered one under $200 and it was avail in a few days. My family and I attached it to the factory dealer predrilled holes for the hitch. AutoZone is always helpful and checked to make sure I had predrilled holes prior to ordering. Thanks again! read more

As I first walked in I was greeted by the store manager and his associate. They were so friendly and attentive with my concern and what I needed. I would like to especially give Kudos to associate Brandon for helping me with installing a new battery in my car. Especially in the 100 degree weather he did the install with no complaints. Thank you for your friendly and amazing customer service! Appreciate your kindness! read more

Austin went out of his way to help me figure out what was going on with a problem I was having with my taillights. He wasn't able to get inside the car himself due to Covid but he patiently walked me through the troubleshooting process and lent me the tools I needed. I was thrilled when I found out the fix only cost $7. Thanks for the great customer service Austin! read more

After being told by a dealership my headlights needed to be taken off to get rid of the oxidation (costing $100+), was able to do it myself for less than $10. Originally went in for car wash materials and saw this stuff, asked a gentlemen at the front if he thinks this would work on my car. All he had to do was take a quick look at my car and confirmed yes, the oxidation is on the outside of your headlights and that this stuff would work for me. So nice to see a car place not taking advantage of females who don't always know what they need when it comes to car stuff. Have always come to this Autozone for my car needs and after this experience I will continue to!!! Highly recommend! Always friendly staff happy to answer questions or help out. read more

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Every experience I have had at this AutoZone has been positive! All employees are extremely helpful and really care about the customer experience. The manager, Dwane is amazing and deserves a raise! He pays attention to detail and helps customers get what they need as quick as possible while providing exceptional service. I will continue to shop at this location because of Dwane and his staff, please give them the recognition they deserve. read more

I came here desperately wanting to find out what was wrong with my car battery because my car just wouldn't start. Dwayne helped me figure out what was wrong, and changed my battery all while being super nice and helpful. 10/10. Thank you so much! read more