Saw Elena this time. My layers are choppy and there's a hole one each side (worse on one side than the other). There is such a disconnect between the layers and the length that I will have to cut off even more length to try to minimize the disconnect. It's going to take 6 months to grow this out enough to be fixed properly. She's very nice but should NOT be cutting layers into anyone's hair without further training. read more

Great service my favorite place to get a good hair cut¡!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Elena took good care of this old man, giving me a fine haircut and trimming my eyebrows and neck. Then she brought out the wonderful hot towel for my head and neck. Terrific! And I now look presentable. read more

Very friendly and fixed my crazy hair into a great look for me. Glad to represent my hair stylist in the public.

I always get friendly and great service!! They always cut it to my request and they do a great job!! Thanks

The lady with the purple hair, Elena, was the one that cut my hair. I was completely impressed with her professionalism and customer service. Even though it was busy the workers managed to keep the place clean. I would highly recommend going to the Benicia Supercuts (Southampton). read more

I called Sunday morning for an appointment and was scheduled one for 11. The customer service was great. My stylists name was J I believe, if someone at Supercuts can look up the stylist and correct me if I'm wrong, I'd appreciate it. But my stylist was amazing! I fried my hair and she brought it back to life. This is seriously one of the best haircuts I've ever had. And I've paid more money for a haircut than I ever should have. (Excuse the maskne) read more

Supercuts - Hair Salons Near Me - Benicia, California

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Elaine was great! Thank you I love my hair! I just popped in today before I went grocery shopping for my 88 year old mother. My hair was wild and it needed a cut badly. Elaine listened and knew exactly what I wanted and did it. Thanks Elaine I will be back see you next month when I'm down from Sparks! read more

Aaaahhhh!!! My hair feels so much better!!! After over a year without a cut, feels pretty damn good!!! Thank you Elena!!! You are awesome!!! I will be back!!!' read more

First, let me start out by saying.. Thank you!!!! This might be a little long, but well deserved. I came in on Wednesday, June 6th, thinking the worst. I had let a friend attempt to cut my lovely locks, and basically had it end in a hair-catastrophe, no fault to my friend, strictly my own. I knew I was kinda in limbo on how professional it would look in the first place. My own fault. But, I needed help. I literally didn't know what to do, until my friend recommend I head to supercuts since it was right there, and quick. I was skeptical, not going to lie. But, ANYTHING was better than what I was walking in with! When I walked in, not only was there ZERO wait, (I'm a new mom, of an 11 month old baby, so, THIS WAS HUGE!) I was greeted by the sweetest girl with PURPLE hair. I have BLUE hair myself, so I felt like i was instantly in good hands. Not to mention, she had great hair! I told her what was going on, later for her to let me know her name was LORISA, and that she would be able to absolutely help me out. My name is Lauren, so, maybe it was fate.. While i was telling her what was going on, I was terrified to cut my hair anymore. I had her trim it, HATED it. BUT, not because of the cut, because of the length. Which was not her fault at all. Chatting some more, we got to talking about how processed my hair had gotten. She was giving me great advice on ways to manage it, help regrow the length out, and ways to keep it from getting so damaged. We cut it again. Once again, I only let her take a little more off, thinking, it'll be the fix I needed. Hated it again. Little did I know, the fix i needed was just honesty. LORISA was so honest with me that I felt like I was having coffee with one of my girlfriends. Nobody likes to hear their hair is over processed. Yet, she made me feel confident enough that I decided to go all in. I cut all my hair off!! ..and guess what, I ABSOLUTELY LOVE IT! I don't think without LORISA in my corner, I would have been able to do it. Not only is the style PERFECT, my hair doesn't feel like an entire 3rd grade class threw their chewing gum in my hair. Finally, I can run my hands through my hair. Here's the double whammy.. After all was said and done, I asked her how long she had been working there. 3 MONTHS!! She had just finished her probationary period, and gave me a haircut like I had just gone to a salon in San Francisco. She's crazy talented, her customer service skills are on point if not 100% higher than most, and honestly I think i want her to be one of my best friends. Mind you, doing all of this, while still greeting and signing in other clients! The girl is a super star, and to whomever hired her, WELL DONE! I FEEL LIKE A NEW WOMAN :) read more

This is the worst customer service that I had ever experienced in my existence in this universe! Had an appointment for my daughter and was greeted very unprofessional, no manners, very rude asian old lady with purple hair named Elena! As soon as we walk through that door, her face look so pissed already and was asked in a mad voice- "Do you have an appointment?" I said "yes" politely. Because I don't know yet if she is making a joke with that serious face? Then she asked again, "what do you wanna be done?" I said haircut and color. Then, as if she does not wanna work, she walked to the salon chair! I was in shock that this lady is really seriously annoyed and it shows! So she asked my daughter, "what kind of haircut?" My daughter explained layers, etc. Then she look mad again and said- "I don't understand what you want with your hair!" Then my daughter was confused why she is acting like that, I can see it in her face as she was just trying to explain, and she was treated like that! So I asked Elena, "what's wrong? Why are you acting like that? As soon as we walked in, you are already in a bad mood." So she kinda got awaken by that and calmed down a bit. I asked her, "are you Elena?" She said "yes". I told her, "you know I specifically asked for your service, after reading all the very good reviews that the yelpers gave you. That you the pro, very sweet and very nice". I was wrong. When I went back to the reviews of all the good words about her, it was like 12, 11, 8 years ago. So it came to my mind that most likely at that time, she was just new over there. Then when the other reviews says "mean asian old lady with purple hair"- those are all true! I just could not believe how Supercuts employ this kind of behavior combine with a very bad attitude. No respect, whatsoever! Let's say that she was just occupied with so much stuff going on for the day, and is having a bad day (I am trying to understand her side, too), But still- at the beginning of her work day, no matter how rough her day is going, or if they are short handed- Elena should not treat customers like that. This is unacceptable behavior. She may need to retire as she is so worn out- it looks like- doing this kind of job! Even just a fake smile, that's the least she can do, she could not even try! But she chose to show her true colors. She asked about the hair color. When we showed her a photo of the color- (it was brown), she immediately said - "that's green right there!" How is brown be a green? She was trying to drive us away by saying that she needs to bleach her hair. That it will take 2-3 hours. She don't need to say all of that! Because as soon as I walked in the door and she acted like that, I already told myself, I won't let her ruin my daughter's hair. I've had enough! Because she is so pissed and that's the worst result guaranteed. If you are not happy or not in the mood of what you are doing- chances are- it will not turn out right!! It will be a big mess! I hope management will have time to re-evaluate her that she cannot be treating customers like this and it really drives away the business. She has to calm down and take it easy! I am totally disappointed with my experience with Supercuts! Will never, ever go back here. Very sad but it is the reality, an unpleasant, impolite, disrespectful person like this really do exists! She clearly proved and showed it! I feel bad for other customers that will have the same unfortunate encounter just like mines! I wish her peace and hapiness! read more

This review is more or less for Miss Rose. I've had my haircut at at least a dozen locations around Vallejo/Benicia. Most everyone could do the fade, but not the comb over, or vice-versa. I have a very "tedious" haircut, but Rose can do it all, and takes however long she needs to to get it right. Unfortunately they(besides Deb) don't always do a good job of rotating check-ins and phone calls, so she may have to stop 10 times during the cut. Rose deserves a raise! Thank you! read more

Went to Supercuts in town for a quick haircut for my teenager. Explicitly showed photo of the style we were looking for- Asian older woman with purple hair totally dismissed the request and basically did a bowl cut. I could have done a better job. You get what you pay for. Totally not talented and dismissive of our requests. Lost a customer. read more

I have been coming here for more than five years . I always schedule an appointment and ask ahead of time if they have time to put high lights in my hair . This time I did the same thing I showed up early to my appointment. I was told the same thing as last time that they did not have time to do it because they close soon . When I confronted them both of the stylist did the same thing as last time and pretended to not know what I was talking about . I even showed them on my Caller Id . I will not be back here ever again . When I told them they were losing a long time customer . There reply was sir you need to calm down lol . I said it in the nicest way possible as I was walking out the door . Do yourself a favor and go anywhere else but here . read more

So I took my wife for a hair cut and I go because there is a little bit of a language barrier. We told the lady what she wanted. I started watching the game and she butched her hair. We said take 2 inches off with the shortest layer at chin length and all her hair is butchered at chin length no style. Its messed up. Not cute. I want to be refunded and someone else to fix that. I know you guys are all white and havent been very nice to us before but this wasn't right. read more

They are great! I got a really noce haircut for $24 and everytime they are very friendly! Im able to relax because I know they know what they are doing and I always leave with a smile:) read more

I would give them ZERO stars if I could...absolutely horrible and overpriced...my 15 yo got a color and cut and the total was $249....yep you read it right! After me arguing that I have never in my 47 years paid that much for a color/cut she responded that my daughter has a lot of hair?! Well so do I and I just had color/cut/keratin treatment for $140 at a salon in Lafayette. I was soooo upset that they took $40 off....see photo of the receipt! read more

Supercuts - ARE YOU KIDDING ME??? We will never go back and I will warn people that this place is a complete rip off...$249 for a cut/color - Hair Salons Near Me - Benicia, California

They just lost my business. Been twice before in four months. I drove in at 1pm and asked for Andrea. She was not due in until 2pm. I scheduled a 2pm appointment with Andrea and drove home. Came back at exactly 2pm and entered as Andrea was placing a haircut bib around a gentleman in her barber chair. With raised eyebrows, I said, I have a 2pm appointment with Andrea. The reply was "Well, so did he. And he got here first. We can get to you in a bot 20 minutes." Huh? What is the point of miking an appointment if they don't honor it? Not one person I spoke to apologized fro the mix-up, rather, treated i like this is how the do it there. There is no point in going back. read more

Horrible , even not one star. They have no idea about this business, Overpriced, Looks like a They just star to this business. No experience, They burned my sisters hair ,it was horrible, She has to cut her hair almost 50% to fix it. Find yourself another hair salon,this one will be big mistake. read more

Been a regular here for 4 years now. They all know me by name and I like my girls here. Naomi is the one to see, she has skills when it comes to hair!! Make sure to get the shampoo after, it's awesome and is very relaxing!!! read more

Never really notice Elaina being gone till someone messaged me. I'll make sure to pay her a visit if im in Vallejo and need that spur of the moment I need it now haircut :) Past couple months I have been getting clipped by Daisha or Naiomi. Both do an excellent job on my head and the shampoos they do are sooo worth it. Just keep in mind that im a dude and my heair is simple to cut. I dont need a silly girly salon haircut and anytime I do those its a free $100 style because my mother in-law has had a shop in Diamond Heights SF for ovfer 20 years. Had to throw that in so yall Yelpers know I know WTF i talkin bout. Only "girly" things I have done is a mani-pedi! LOL... why not? Its not gay, its called taken care of yourself folks LOL :) read more

Jheree is amazing! She's consistent and my daughters love her. She's really good with the more difficult haircuts and really good with curly type 3 hair! My daughter went to another professional who was supposed to give her a "diva cut" style and Jherees cut was way BETTER. She cleaned up the mess that the other person made. On top of that, I've had really good customer service every time I've gone here. We just started about 6 months ago or so and keep going back. My husband has now switched to getting his haircut here too, his was cut by another woman who was also great with his hair type (he has straighter hair). They really listen to exactly what you want here, and check in with you throughout the process to make sure they're giving you what you asked. Thanks ladies! read more

I love this place. All the workers are nice specially ELENA. I always ask for her. Shes so kind and know what style is good. I did my hair color today. My hair was so complicated because I always change color of my hair. She did a fantastic job coloring my hair and styling it. I highly recommend her. I will be coming back again read more

The white girl with the glasses did NOT sanitize her hands before OR after she cut my hair- EVEN after I told her I just got off work from the hospital!!!! What is wrong with people???? Now more than ever people need to see you washing your hands to reassure them that your establishment is practicing good hand hygiene. read more

I was charged 19.50 for my haircut. Nothing to complain about until I looked at my bank account and noticed I was charged 43.50 which was exactly 20.00 over my amount after tip. Intentional stealing by the woman who cut my hair. I will never go back. read more

Go see Marina if you are a woman who wants to try a different cut outside fo the box. Ive been seeing her for a year and i trust her with my eyes closed. Sweet, professional, and reliable. Thank you Marina! read more

I used to go here all the time, but the employees who do a great job seemed to have either left or aren't there as much anymore. There are two employees I refuse to get my hair cut with. They simply seem unskilled and have no ability to cut my hair how I want it...and I have a very simple cut. I used to like supercuts because I could check in and get a hair cut quickly and correctly. Not anymore. read more

I just had the best experience getting my haircut. I was nervous when I got there because I was getting a lot of hair cut off for an interview. Thank you Rose for the care and wonderful job. Awesome experience!!! read more

So I just got my haircut today and I can't even be mad cuz it's too funny on how bad it is... I actually really like this place and usually get great haircuts but today I got a new woman with shorter pink hair and I don't think she knew where she was. I could tell pretty much from the start that she wasn't gonna do it right and I probably should've asked for a different hairdresser but I don't like causing scenes and stuff. So she's almost done and hasn't given me a fade, just a straight 2 all around, when I asked about the fade she looked at me so confused and then proceeded to fix only one side. Then spent the next 10 min doing the back and I could tell she didn't know either what a fade was or how to do one. Again this place is usually awesome and I saw some of the other women there that usually do a great job on my haircuts. But avoid the woman with the pink hair read more

The only good thing that came out of my Supercuts experience in Benicia is that my hair does not have split ends, but the outcome of my hair cut was not a success. I asked for minimal hair cut off as possible. Instead I writing this today with shorter hair than I ever wanted. But a close friend of mine loves the Supercuts in Vallejo. read more

All I have to say is WOW. There were 3 hair stylist on duty as I walked in the hair dresser named DEB stated it would be a long wait which I found odd since no one was there. After having a fit another hair stylist help us. As other customers walked through the door she barked at them as well. NO Customer Service skills at all. This woman needs to be retrained. I am assuming she was the manger since she seem to be the dominate one. Bottom line my hair cut sucked and I paid a fortune. Don't waste your time at this Supercuts. read more

I'm gonna start off by saying I've been going here for over 10 years. Yesterday I went to get a hair cut and Elena was the stylist, she kept walking away to do other things, like she always does, which meant I was there longer than I needed to be. She was rushing through cutting my hair like it was an inconvenience to her. When I got home I realized my hair was completely uneven. I will be going back today to get my hair fixed. But I will never go here again. Too much money for the quality read more

Yeah, it is a Supercuts, so you can't really have high expectations, but this place is exceptionally bad! Every time I have been there it just seems gross & dirty. The stylists just don't seem to have a clue... I have always asked for a very simple cut (a "trim," really) with no fancy layering or anything, and it always ends up several inches shorter than requested, and is uneven! I should have walked out the last time, when the stylist kept stopping to text on her phone, and then a group of people walked in (appeared to be some relatives) & she left to talk to them for 10 or 15 minutes while I sat there like a dope. What a rude experience- I certainly won't be back. read more

Horrible experience not the cut I wanted super short layer on top went back to try and get it fixed and was told that it was a good cut. No it wasn't !!! Couldn't be fixed or my hair would be even shorter never going back. read more

The few times I've been here, I had a good experience. Elena is definitely my favorite with her singing along to the radio and just her attentiveness to the store. She always made my visits fun and I always left satisfied. My last cut was back in March by Rose, who was very friendly and made sure to make any changes to my hair that I may not have thought of when I went in. I don't care what anyone else says here, I love the Benicia-Southampton Supercuts! read more

Andrea left, she is no longer with supercuts, she moved to The Courtyard on first St. Glad she stayed in Benicia! !!

I have been pleasantly surprised by how good my hair turns out when I come to this Supercuts. I've had some awful experiences at other locations, but every stylist here who has cut my hair did a good job. I'm a woman with short hair that is mostly straight with a few cowlicks that will stick up if cut too short. I've never gotten "square head" (where the back of my ahead looks flat rather than rounded in profile) or "Alfalfa hair" here. When I know exactly what I want, the stylists go along with my plan. If/when they think something else might be better, they make a suggestion and then go with what I decide on. When I am not sure the best course of action (like how to best control the mullet when I decide to grow my hair out), they have a variety of solutions to offer. I never make an appointment. If they are busy, just hang around until someone is free. It has never been longer than 15-20 minutes wait. The prices are pretty standard. All in all, a decent place for a haircut. I happen to dig the minty shampoo, hot face towel, and mini massage. It's pretty awesome to have that and a cut for $25. [Why not five stars? Silly reason... five stars would be reserved for a place I know of that caters to queer folks (I'm queer), serves complimentary beer or coffee, and has the same price range for cuts. But that place is in Oakland, and I don't have time to make special trips just for hair care.] read more

Worst hair cut ever:,( 2in to short... And it's the choppiest cut ever!!! I should have let my nine yr old cut it... Then I wanted a wash and she charged me for the blow dry that I didn't ask for And was t told it was a 10$ charge... 35$ and I have to get it fixed!!! read more

Well I've been going to Elena since my first review and I've been satisfied every time! She gives an awesome scalp massage (when you get it washed) and really listens to what you want! Just got a cut today and its super cute.. Thanks super cuts! read more

I wish I could've given this a better rating, I went in for just a wash and blow dry. The stylist was very nice, attentive and did a great job at straightening my long hair. What I did have a problem with was when it came time to check out, she charged me $25 for the blow dry and $9 for a "tea tree experience" which I did not agree to nor did she ask me if I wanted. I saw ads in the store marketing this "tea tree treatment" so I felt taken advantage of as she just took it upon herself to add this service. The salon could've also been better maintained such as working tools like hair dryers and flat irons and more attention could be paid to cleanliness for example wiping down the walls. Although the prices for most services are inexpensive- for the service I got I felt it was overpriced! read more