I made two appointments online for a root touch up. Both were canceled. The first one at 5:40 pm and it was too late in day and they asked if I could reschedule for the morning. I said no problem. I got online a scheduled an appointment at 10:15, and I got there and they told me it was too early to color put on. I'm not sure what kind of Goldie Lock's schedule they have around there, but if you want to actually have hair service I would make an appointment somewhere else. read more

I'm deeply disappointed with my experience at this salon. What began as a straightforward request for a haircut and highlights turned into a stressful and costly miscommunication that left me unhappy with the final result. I originally requested partial highlights (6-15 foils) and due to scheduling limitations (on their end) I was told the service needed to be split across two appointments. When rebooking online, I changed the service to full highlights with the understanding that this meant more highlighted sections -- not full color applied over my entire head. My intention was clear: preserve most of my natural hair, section off gray streaks in front for color and lighten sections with bleach in the back. What makes this even more frustrating is that the booking system apparently reserved two separate services: one for full highlights and one for partial highlights. I did not understand that this was happening, and when I later asked the stylist why both services appeared in the appointment, she admitted she didn't really know and "didn't think much of it." She also acknowledged that she should have clarified what I wanted before proceeding. Unfortunately, not knowledgeable of the process and having taken an important call during the process... it was applied all OVER my head without confirming the plan with me first. The end result was not what I requested at all. There were miscommunications on multiple levels and because I am fond of the hairstylist, I tried to approach the situation fairly and in good faith. I offered to meet halfway financially by paying $35 toward the color (not the full price $70). That offer was refused outright, and I was still expected to pay the full amount for a service that was not what I asked for. This entire situation could have been avoided with better communication, clearer consultation, and more attention to what the client was actually requesting. Instead, I left feeling unheard, overcharged, and disappointed by the lack of accountability afterward. I am proceeding to ask for a correction without further charge. Will return to update with another review. read more

I really enjoyed my time at this hair salon! (: the hairdresser who performed a trim on my hair was social and friendly, along with performing the exact hair cut that I requested (: read more

Made an appointment for a color and waited all day for my appointment. I checked in only to be told she couldn't do it! She Asked if my previous hair color was done by them and I said no, she looked like I was a Martian from another planet. I only wanted my grey covered. No apologies nothing after I waited all day. All inexperienced even in communication let alone hair. read more

Rude receptionist. Literally cut me off as I was trying to explain I'd call back tomorrow to make a same day appointment...talked down to me with major attitude. NO THANKS! Will take my business ELSEWHERE read more

Walked in with an appointment the receptionist was pretty rude. Asian girl with a long hair and heavy eye make up. She asked me if I needed a haircut. I told her I had an appointment. She said nothing and just walked away. read more

Had a great haircut with Han. So did my husband. We will be back. She is always on time and she is very precise with either a cut or a trim. Thanks Han! read more

Got a hair cut from Yvette. She was great! I explained how I wanted my hair and she totally understood and did a great job. Highly recommend her! read more

Do not go to the man that works there. Does this looks like a quality haircut?? I was so appalled when I saw my boyfriend's hair. I wanted us to go back but he is too nice and STILL tipped 30%!!! He really likes how the lady with the rainbow colored hair (so sorry I don't know her name ) she does a good job but she was busy during that time. Anyways do not go the man bc he does a half ass job. I would give him a 0 if I could. Do better dude!!!! read more

Supercuts - The terrible haircut - Hair Salons Near Me - SAND CITY, California

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The barber I got did an amazing job on my side and blending my hair together and no ringing my annoying Collics barber did great no complaints. read more

About a week ago, I took my little boy into Supercuts for a trim and hard line. We used to go to the one by our house in AZ and always had pretty good, reasonably priced cuts there. We'd also visited this location once when we first moved here. Wellllll... something definitely went wrong this time. The cut was fine but the hardline turned into some weird design that looked like Charlie Brown's shirt or a remedial Wonder Woman logo. I'll take partial responsibility because I gave him an example photo of what I was going for but then also gave him artistic freedom... never again. lol So I could have probably gotten over the weird design but then I was charged so much for it... $18 for the cut and an extra $10 for design. After I tipped my $5, which I always do, I walked out paying $33 for a KIDS haircut. That's NUTS. Even when we go a local guy who specializes in amazing design it's not that much. I thought I'd be getting a more economical kids' cut at Supercuts but was way wrong. I've tried to shake it off but am still thinking about it so... booh. I'll post a pic for reference. Won't see ya there. read more

For some reason I struggle to find shops who can give me a simple, decent military-style haircut. I gave SuperCuts in Sand City a try. Yvette delivered--great cut with kind attention to detail (I'm middle-aged so have hair in unsightly places), and fantastic 'chair side' manner. I'll be back! read more

Yvette she is so good at doing my haircolor and they are all so very nice. Kathy Corpuz read more

Everyone in my family gets their hair cut there. Love it! I really like the check-in service. It makes it so convenient. We are a family on a budget and I can count on getting a five-star haircut at an affordable price. They have some long term employees there that do an excellent job. Everyone is friendly and welcoming. read more

Great service. Dong has cut my hair for several years. Great personality and memory. I always wait until he is working and make an appointment before I go. read more

Stopped by for a walk-in appt on a Thursday afternoon. There was no wait at all - I was seated right away for my haircut. I came in for about a 3 inch trim and simple layers in the front. The lady who cut my hair was awesome! I didn't catch her name but she had long black hair and a cute half up half down bow bun going on. She didn't feel the need to fill the silence with small talk about the weather or questions about my life. She didn't yank on my hair when brushing it out. She didn't even push any hair products on me during checkout. It was a wonderful experience. Truly appreciate when I can just sit in a chair, relax, and close my eyes. Pricing is always meh ($21.95 for a basic haircut w/out shampoo), but gotta cut off those dead ends. TL;DR: no wait on a Thursday afternoon and haircut was exactly what I asked for. read more

Thong or Tong has cut my hair twice, he is very quick and not shy to tell you something won't work. read more

Supercuts - What I asked for but a little longer and it turned out perfect! - Hair Salons Near Me - SAND CITY, California

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Mom's favorite place! She is an elder over 80 and very opinionated about what, where, who, when and why. I am a local Keller Williams Realtor and learn to listen a long time ago. Penny did an excellent job on my cut. She has been styling hair for decades. Nice lady with great knowledge and a wonderful attitude. We had early morning appointments, so no wait time. Hospitality was right on! Thank You! read more

I went there to get a hair cut. I have not been there for years but decided to give it a try a few days ago as I was in the area. This sweet lady cut my hair as we talked about music. She did a wonderful job cutting my hair. I wish I remembered her name. However, on that day I tried the wrong credit card to pay for my haircut which was so embarrassing! I got my mom to come in to help me out as she was waiting for me in the car. The staff was so kind and patient. I am so sorry about the confusion of this incident. However, I love my new haircut! Thank you so very much! I hope I can come back next time i need a haircut but will remember to use the right credit card in the future. read more

Sharon Has been cutting my hair ,kids , grandkids hair for sometime now and has always been so professional and Courteous !! The best hair stylist anyone could ever ask for !! I highly recommend Sharon and Supercuts Sand city for anyone who wants a professional experience!! read more

It is hard to get a good cut! Best advice my ole pappy gave me was, "Son, find a Woman who cuts even on both sides, and you won't want for nothing in this world!" Pappy J Crump. Well truth be told he was right, I have been seeing Sang as my stylist for the past 3 years and it has been a great relationship. She is a professional hair stylist who is fast and efficient in her trade. She is very personable and is a great conversationalist. Every time I am in this location it is packed. Most of the clients I assume to be returning clients as they know the procedure and are not asking a lot of questions. Supercuts just raised the price a buck or two, although still a great deal and value for what you get. Enjoy... read more

Supercuts - Easy to find, lots of parking. - Hair Salons Near Me - SAND CITY, California

Showed up at 3:00 pm to sign in for haircut. The girl at front desk took down my name and said it'd be 25 minute wait. All the seats were taken so I told her I'd be in my car waiting. 20 minutes later I walked back in. Waited for 15 minutes before asking the brilliant young lady if maybe I missed my spot? She couldn't get the computer to work and said she'd let me know once she got help to fix it. Another 10 minutes roll by and she finally got some much needed help. I was then told that there was still 4 people ahead of me..... so after a hour of waiting. I was still in behind 4 people. She apologized and said "sorry, I didn't know that people would be taking their lunch break". Seems to be something making a schedule would check? Maybe not part of their training? -only reason I'm writing this review is because it's the second time it's happened. read more

Went in on Saturday, wanted shampoo, cut color etc. I was told a time , it was approximately just short of two hours, no biggie , went next door got a mani, pedi, wax. Went back in 15 minutes prior to time I was given , it was politely acknowledged I was there... after she gets done with person she was working on , takes money , cleans station , I was ready to stand up , when she takes someone else a gentlemen... letting me know I would be next... I get his haircut would not take more than 30 minutes , but don't tell someone to wait 2 hours , then take another person and make the other wait yet another 30 minutes.. poor business choices. read more

I've had my haircut by TC two times now and he really takes his time making sure everything is perfect prior to you leaving. If I ever need a haircut he is the best person to get! read more

TC is amazing. I worked in a salon years ago, so I can tell if people know what they're doing. I watched him do a few haircuts while I was waiting for someone and made an appointment with him about a week later. I got a great cut. Very happy. read more

I was in dire need of a trim (covid hair) and was soooo lucky to get TC!!! He recommended an A Line and really took his time making sure I was happy with it. I love it!!! Thank you TC!!! read more

I get my hair cut here many times. I love the staff they're very friendly especially Don the Asian guy. I went in yesterday for a hair cut, this new girl I had not seen before cut my hair. When I got home I noticed there was a shaved part that was not able to be fixed, everyone knows once they go too deep it's too late, gotta wait til it grows back, and you don't notice right away because they never style your hair the way you had it when you first came in. I've gotten many hair cuts like this but never said anything because I don't wanna be a pain in the ass, but I mean come on, if you went to school to learn how to do this, do it right. So I went back today to let the same girl know I wasn't happy, I even showed her where the shaved part was and she acknowledged it. She offered me a free hair cut if I got it now, or within 7 days. First of all, it's not fixable, secondly who gets their hair cut 7 days after they got their hair cut? I won't be back. read more

I had my hair cut yesterday, by Hannah, and I am so very pleased with her work. I also felt very safe with all the precautions that were taken to ensure customers were "Covid-protected." I would highly recommend this salon! Debbie H read more

I went to this place to get a trim as well as bangs. The stylist finished my hair but didn't do my bangs how I wants. He only did a frame around my face. I told him I wanted them shorter but he said that it wouldn't look good because I have "thin hair". I tried to show him a reference photo of me when I had bangs but he insisted that my hair looked great the way it was. It was a total waste of money coming here because I didn't even get the style I wanted. He made he feel ashamed for wanting something as simple as bangs! I had to go to another stylist just to get the style that I originally wanted. It was such a simple request too. Just spend the extra money and go to a local stylists. Chains like this are so hit and miss. This was the last straw for me with places like this read more

Supercuts - Photo of me fright after having my hair cut at Supercuts - Hair Salons Near Me - SAND CITY, California

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Thank you Dilma for the best hair cut. I have gotten so many compliments and I wake up in the morning and it looks so great. Definitely a five star haircut read more

Went in today, Tuesday, and was helped almost right away without an appointment! The lady that cut my hair (I didn't catch her name) was very sweet and helped cut all the dead ends away! Covid-19 safety and regulations are practiced here. I felt very safe getting my haircut. Definitely will come back again for my 6 week trim! read more

Normally I love going super cuts, they cut my hair perfect. Today I am beyond pissed! All I wanted was a bang trim! The " stylist" looks so confused when I told her that.. I should have gotten out of the chair then.. she then asks me do I want her to cut it wet or dry.. I told her you are the stylist..I also told her and showed her I want my bangs SITTING ON MY EYEBROWS!!! So she starts doing the trim.. I see she keeps cutting shorter and shorter, I had to put my hand up and stop her. This is the WORST TRIM I HAVE RECEIVED. I COULD NOT IMAGINE HAVING THIS LADY DO A FULL CUT!!! This lady does not know what she is doing!!! .. I go home shower and try to style my bangs hoping it's not as bad since I have curly hair, after I straighten them would give it little length! NOPE!!! You can just see even more how F***ed this trim was!!! read more

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Like the fact that I love bacon, I'm not ashamed to say I'm very fond of the Sand City Supercuts. Actually, it's not so much the establishment, but it's Delma, the only person I'll let touch my hair. It's been over a year now and she's yet to do a bad job, which is really impressive with my mop. Not only is she talented with hair, but she is really friendly, happy, and most importantly, she's a crazy lady (in a good way)! I am so much happier forking out $14.99 per cut vs. the $50+ I used to spend at a salon in Monterey. As far as I'm concerned, I get better cuts here with Delma, no question about it. read more

Sang gets 5 stars and the store gets 3. I prefer Leslie at Tru Cuts on Reeside; she's a friend and just knows how to cut my hair - which is pretty easy. She's funny, witty and has a great smile. Ok... so this isn't about Tru Cuts, is it? I was putting tires on the car nearby and had an hour to spare... and I also needed to get a haircut so.... Supercuts was close and what the heck. I was in and out of there pretty quickly and Sang did take her time and make sure my sideburns and sides were equal in length (my head is lopsided so this makes it very challenging). Great job and I'll see her again anytime I need a cut. Thanks Sang; I'm a fan! read more

I've been a customer of this salon fo more then 15 years and for many years Suki would cut my hair but suddenly she left! I started go to Dong since then and very satisfied with the service. The only complaint is the front desk counter even though I always call in for an appointment the last two times of been there they have taken someone else at my time last weeks excuse was he has the same first name as yours? Ok then why do you ask for my last name when I make the appointment I have no idea why I was skipped the time before, young girl has a very cavalier attitude ! This is not the first time this had happen! I would train your counter staff to be more proffesional and apologize for making a mistake! It goes along way towards customer service. read more

I got my Roots touchup on my hair and my hair straighten 10/13/2018 TC did a awsome job today. Great service at this Supercuts. I love the color thank you read more

I have the Manager of Super Cuts cut my Hair. I am glad the District Boss Sheila recommended her. She has cut my Hair twice and I couldn't be more satisfied. What I enjoy is talking with her about events and different things. Super Cuts is very clean and the waiting Area is comfortable. There is also and area with Hair Products etc. A nice thing is Super Cuts has a great Customer saitisfaction of Products sold. What also impresses me with Super Cuts is how long some of the Stylists have been employed with this Company. Some of them over 20 years. They have proven themselves to me and made me a happy Customer! read more

Took my 3 year old son there to get his usual fade with longer hair on top, to keep his curls alive. Saw a nice young, thin gal with long hair. EXTREMELY PISSED OFF at how much rushing occurred that evening. Being that my son is young, they had candy handy so he was sitting still enjoying that, plus I played his favorite cartoon on his phone. He's good at sitting still. Not only was his face HORRIBLY uneven but not even properly blended at all. And when you say take a little, the stylist takes too much off. His curls were uneven and shorter than I wanted. And his "LINE UP" forget about it!!!!!! Crooked as hell and made his look more scruffy than he was to begin with. Of course when I get home and shower him and remove the little pieces of hair off, which they were in a rush to barely remove, I notice the details. Word of advice, take your time and treat people well. This is your job that you've gone to school for and you get paid to do. Make it count, never going there again! read more

Ok, so what should I expect from Supercuts? i dunno, but I'm never going back. I asked for an A-line bob, and halfway through freaked out as I realized that i was getting something more like man-hair (uhm, very short boyish cut is what i mean) .. and when I freak out, the other lady working there doesn't ask the one who's obviously failing to understand what I want to step back, she tries to explain where she's gone wrong and leaves again.. it was a traumatic experience, and I will never ever go back. I left in tears, with no hair, and they made me pay for it too. read more

I have had some good haircuts here but something definitely went wrong this most recent visit. The wait time was short and the receptionist was pleasant enough. My hair stylist was also very kind and made sure I was comfortable with the amount of trim. Unfortunately, this hair cut has left me with twice as many split ends as I came in with. I'm not sure how this happened but it is pretty disappointing to know I'll have to get it fixed sooner rather than later to keep my hair healthy. read more