3 Wave is excellent. Matt is responsive, reliable, and knowledgeable. Of the people I contacted,…read moreMatt's business was by far the most professional, providing a flat fee for the job, showing up on time during a time when I had a window to meet him. I will use 3 Wave Cleaning in the future and endorse the company without reservation. What a pleasure to find such competency.

I called 3 Wave Cleaning and got a quote to clean my dryer vent. After shopping around, this was…read morethe lowest quote, especially since our vent is about 30 feet long, and another company charges by the foot. They got me in right away (when I called back the 2nd time to book, they came the same day!). Two nice guys showed up, were here for about 30 minutes, and cleaned the vent. I asked them to take pictures since the work was done in the attic, and I didn't go up there (see attached pics). We had not had them cleaned in about 4 years, and they needed it! On their way out, they quoted me to clean our HVAC vents, which I had not even thought of doing. I will definitely use them again.

Each time we've used them they have done a fantastic job. I highly recommend using them for duct…read morecleaning.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

Quick response when I called for a quote, good communication. Excellent service. Respectful…read moreemployees. Update: I recommended Mighty Duct to my neighbor and when they checked their ductwork, they said it was so clean...they didn't need to do the full job. They did they dryer vents and vacuumed the heat vents and charged far less than quoted. That's an honest company!

They did an OK job on multiple dryer ducts in our building on the same day, but they had to do them…read morefrom the inside because they had not asked us about or planned for not being able to park their vacuum truck in the alley behind the building. Therefore ducts in 3 units could not be done. They said they'd come back to do those from the outside, however, Steve has gone silent and ignored numerous calls and emails asking about the promised follow up. Take the $ and run!!!

We had an amazing experience with Paul today! Our AC stopped working and the condenser was…read moremalfunctioning, and Paul responded immediately to our call. He was thorough, detailed, professional, and did not let any small detail escape during his assessment of the situation. We're first time home owners, so he was very patient in teaching us how to take care of our HVAC. His company's prices are also very reasonable, and most importantly, he's professional, kind, and we highly recommend him! Thank you so very much for fixing our HVAC!

Definitely top notch!!! I have only used Hannon for routine…read moremaintenance and service (luckily for me), but he was great!!! Returns messages quick...fair price...and VERY thorough, almost as if he was working on his own burner !! Flexible times too...I work mid-day, he was at my house before 7am. Would definitely recommend!!!!

I trusted Victory to sell and install what they called at the time a state of the art system 9…read moreyears ago. They installed a Navien high efficiency combi boiler (240-NCB) for $10,000. They touted that it would save me a lot of money. I added Victory's maintenance plan per their recommendation so that it could be properly maintained annually to ensure good operation for years to come. After only one year of service, I had the first repair to the system - on the coldest day of winter. This was fortunately covered under warranty. However, year after year, this thing required repair after repair including 2 domestic hot water heat exchangers, a 3 way switch, a couple of circulators and more! It ran me a couple of thousand in repairs over the years. Each time I asked why I was having so many issues, they told me they don't understand why this is happening. Finally, this year I had my annual maintenance performed as I do every year, and this time the service guy calls me down and shows me that the system is leaking carbon monoxide and gas! He proceeds to condemn the system. I told him the heat exchanger is still under warranty and the system is only 9 years old! He said, the system is dead and told me they typically only last 8-10 years!!! He refused to troubleshoot further. He simply unplugged it. He asked me if I ever had the system flushed. I asked him if they had been doing that as part of their annual maintenance. He said, we don't do that. I asked him, is it supposed to be fiushed? He said absolutely! I asked why it was not done as part of my maintenance. He told me that it would be extra. Yet it was never offered to me and therefore I assumed that all the necessarily maintenance was being performed as part of my maintenance plan. He then handed me the phone and there was a salesman on the line trying to sell me a new system! I told him that since I had heat pumps recently installed for AC that I would use it to heat my house as well. He proceeded to tell me that they are unreliable and will definitely break down. This is a very different story from what the Mass Save folks told me. I then asked him if he could just install a hot water heater for me as I no longer had hot water. He told me my chimney could not support a hot water heater - which is interesting as it used to vent my old furnace. I later got another plumber in who had no issue installing a hot water heater for me. All this to say that not only did Victory sell me a horrible system, they refused to try to fix it or work with the vendor to replace it. Instead they unplugged my system, leaving me with no heat or hot water and took the opportunity to try to sell me a new system with the same technology which would have set me up for more hassles and financial loss. Steer clear of this company!! They have no ethics and only care about their bottom line.

Don't waste your time…read more The day before a blizzard I woke up to a furnace that wasn't operating. My house was 50 degrees inside. Another HVAC contractor suggested I call Victory after he determined that my problem was beyond his capabilities. The Victory representative I spoke with told me, at 830 on a Friday morning, that the 1st available appointment was on Tuesday. I explained that I currently had no heat. She replied that all the earlier scheduled appointments were reserved for "contract customers." If she'd made an exception to this short-sighted scheduling "policy," I might have become a customer. Instead, I told her that it was unacceptable and that I wouldn't be calling again.

Did a lot of work. When one of the ducts continued to send out small particles, he came back to…read moreclean out the grate as well as possible. The problem with a house almost 140 years old. Very responsible and very committed to making sure I was happy with the results. Highly recommend. Wrote an earlier more neutral review and he immediately got in touch and came a few hours later. Great pride in doing a good job.

John serviced my apartment last month, on August 25th, 2025. Did a great job. Highly respectable…read moregentleman, I would recommend him anytime. Just today, September 16th, 2025, John was unable to come himself. I couple other young kids showed to perform a follow-up. The one white young man... And I use that term very loosely. He had a very flip mouth on him. He had no respect. None that he showed. I wonder if he acts this way or speaks the way he did today when working with John, very doubtful. Would have given 5 Stars if not for the disrespect for that young man.

They showed up and charged me double the price and destroyed my chimney. When I tried to reach out…read moreto tell him what happened they ignored me. And to be transparent, I tried contacting them numerous times to handle this privately, and they still ignore me

Great communication, expedient service, competitive pricing, easy to set up appointment, received…read moreelectronic reminder. Would definitely recommend.

I scheduled my appointment for 3pm. They called in the middle of the work day and asked if I could…read moremeet them in 20 minutes. They told me I scheduled my appointment at 1pm. I told them I could not leave work in 20 minutes. They proceeded to cancel altogether.

We were given no information about the timing of when the person would show up and or how long it…read morewould take. When they showed up 30 minutes late, we asked if it's possible to reschedule. The person who came was extremely rude and said just cancel and would not allow us to reschedule. This business is poorly run.

John is very personable and his price was very competitive. He got the job done with high quality…read morein a timely manner as well. I highly recommend John and ATA.

They were very personable and prepared me for a huge project that I was completely unprepared to…read moreundertake. I do have a tremendous amount of respect for them and they're honesty. I will call them in the future. When I don't have such a tremendously huge project.

I could not be more please with this team. They took care of my dryer exhaust that I have been…read moreignoring for too long. This team was friendly, informational, punctual and professional. When I need this done again, I won't look anywhere else. THANK YOU! You two are great!

US Air Pros did an awesome job and taught me a lot during the process. They were fair, super…read morereasonably priced and extremely nice. I had my ducts, vents, coil and dryer cleaned, as well as sanitation and air purification. I'll hire them again next time I need everything cleaned.