I've come here for about a year, mostly for the printing services as I'm a university student, and…read moreto buy a few miscellaneous office supplies like pen ink refills, Post-Its, and a folder. But a few months ago, we saw a deal on a sandwich board directly outside the front door advertising a "student printer bundle," which included an HP printer, two ink cartridges, and a ream of paper for $100. A couple weeks later, we decided to do it. We walked in, asked an associate on the floor about it, and they said "Go up to the register, they'll set you up there." So we went and waited in line (not too long, like two customers ahead of us), but when we got to the cashier, she told us we're supposed to go get the printer ourselves, then bring it up and she would add on the ink and paper. 10 minutes later, we located the printer specified in the ad, and carried it up to the register. The cashier then started adding in the ink and a 20 lb. box of paper. Confused, we clarified that we wanted to do the student printer bundle on the board outside that came with only one ream of paper. She was completely bewildered, asked "For THIS store?" and ended up calling over a supervisor. He explained the deal to her and that all she had to do was scan all the products, and the total would automatically change to $100. She did that and it worked. After the supervisor walked away, she told us she had no idea about that deal. We thought that was very weird because that board had been in front of the store for at LEAST two weeks that she would've had to walk by? Also, shouldn't the employees know about the deals going on? Here's the part that really sent us: As we paid and finished checking out, the cashier's cell phone rang, she ANSWERED it on speaker phone, and it was clearly some man (adult son or husband?) at home. She continued casually chatting with him about nothing while she bagged up our items. ("What's wrong?" "Nothing, why?" "You sound weird." "I just woke up." "Oh... Well what are you doing?") Finally as we grabbed our bag and receipt and started to walk away, she mouthed "Bye." to us, the CUSTOMERS, so as not to interrupt her phone call. Lol, it was surreal. The printer bundle deal was great and we're glad it worked out, but man. That store does not run smoothly and the cashiers need... more professional development.

Outstanding Customer Service - Office Depot Copier Area…read more I went to Office Depot to pick up my order and noticed Olivia Arreola working alone at the copier area. There were four customers ahead of me, yet Olivia managed everything calmly, efficiently, and with a warm smile. Her patience, professionalism, and positive attitude under pressure truly stood out. I even told her she deserves a raise -- she was working like two people, helping everyone with genuine care. Office Depot is so fortunate to have such a dedicated and passionate employee. I don't usually write reviews due to my busy schedule, but Olivia's exceptional service truly deserves recognition. Thank you, Olivia, for your kindness and excellent assistance! This was by far the best customer service experience I've ever had at Office Depot in Signal Hill branch. I highly recommend this location, especially the copier area department.

I love this store, as many similar stores went out of business in the last few years. I'm glad we…read morehave this one left with caring staff, good selection, although a bit slanted towards female customers. Extremely helpful people work there, they're generally care about their customers living the space with exactly what they needed. Prices vary but in general, you can find something for your budget. If you need to wrap your gift in a beautiful, wrapping paper with matching greeting card to look wow that's the place to go. I hope the store will stay for a long time, and hopefully the fact that they are owned by Barnes & Noble, is helpful to their survival.

I'm so glad to have this Paper Source nearby! My parents raised me to always write thank you notes…read moreand greeting cards - and it turned out to be a lifelong obsession. This is the first place I come to find beautiful birthday cards, sympathy, and writing sets. I believe there's a buy 4 cards, get the 5th free promo (but don't quote me on that lol). The store always carries a good variety of quality gifts - for wellness, pet parents, or foodies, you name it! Often these will be on the pricier side, but it's worth it to support specialty creators. There's also the "paper cuts" section towards the back with discounted items, where you can also find some out of season or overstock. For example, I nabbed a Paddywax electric candle lighter and limited edition tote for half price last visit!

Shop local! This office supplies and stationery store has been in business for 34 years, they have…read morea great selection and prices are the same (or lower) than large retail chain prices. ** Tip: to find them, just go to the lobby level and walk around the outside of the building to the south west corner. That will save you two minutes of looking for them.

I've tried to come here three times now during their posted hours and they have never been open. I…read moream currently sitting outside as I write this, with their yelp and website hours saying they're open but with no one here. So far it's just been around $7 paid in parking wasted.

I went here to get an envelope to mail something, which I found the size I needed. I noticed the…read moresignage outside that Party City now at Staples..??! I briefly got excited as did a friend of mine that I shared the info with (we both really liked Party City and miss it). Well.... It doesn't have much to be desired. The selection is weak and disappointing. I wouldn't consider it Party City at all. But if anyone needs a little something for a party you can check it out. I took pictures of everything they offer as of 1/29/26.

I came to pick up couple items and the staff was very helpful…read more They have many selections of office supplies. I was looking for an office chair and was able to find one very comfortable and affordable. Plenty of parking.

Very nice people to do business with. I had a ton of…read morequestions and they had all the answers. I would recommend getting your printer ink cartridges refilled at this facility. The black cartridge for my canon is half the price of a brand-new one at Walmart. DON'T forget to pick up your frequent filler card.

If you want a quote for ink cartridges, don't do it online. Over the years I have requested…read morenumerous quotes from this location and received no response. Although, this time they sent me an email ad for a NEW printer five days after my request: but NO QUOTE. So I called the store, thinking, I will give them ONE more chance. I called the location and was unable to get an immediate quote for cartridges for my three-year-old printer. Hector told me he would call me right back with a quote. Come on, your name is CARTRIDGE WORLD, so I think you would have the ability to locate a cartridge for a name brand printer without this much trouble. I've given you plenty of opportunities to earn my business, but it's not worth the extra effort. So I tried OC Toner Pros instead. What a difference a phone call makes. Renee was so helpful and asked all the right questions. Within a few minutes, the order was taken, and it will be at my house tomorrow. By the way, Hector never called, nor do I expect him to call me. Typical for CW. Not the best way to run a business. But try OC Toner Pros and ask for Renee.

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Very good furniture selection that is high quality. The workers there helped find the right…read morefurniture and delivered to my home with ease. No issue and will be shopping there in the future. Great customer service!!

Amazing customer service at 8 AM on 4/28!!! I got a 22 by 28 poster, quality was great…read more Self-printing takes a while for retrieval codes which is why I rated it one star less.

Shanel took her time and printed artwork for my baby's nursery with great care and precision. She…read morehad excellent customer service and greeted me when I walked in. Not only did she greet me but she greeted every customer that walked in after me. That level is customer service is unheard of in today's society. I was very impressed with her printing knowledge. I will be back for more prints! Thank you, Shanel :)

uniden is a piece of shit company, don't wasted your money with thise pieces of shit.read more

(Party City side) ((Wednesday Dec 24))…read more This was my first time going to staples with the new addition of party city. I was so happy to see party city was still around! In perfect timing. I had a birthday celebration. I went in to purchase (number) balloons 3 & 4 once arriving home the 3 popped. I called and they said to come in and they would replace it. I went back and got the new balloon. Once arriving home the 4 popped. The balloons were NOT close to anything that would cause them to pop. They popped from the inner seal. At this point I was frustrated. I called party city/ staples and they told me it was a one time courtesy to exchange the balloon so nothing could be done for the second balloon. I was disappointed but still needed a 4. I drove to my local dollar tree and just bought it there. I definitely appreciate the transparency and the one time courtesy. As a customer we are not always right however I would have appreciated if they would have verbally communicated their policy on balloons and exchanges at the time of purchase. Service 2/5 Value 1/5 Price 2/5 ~ everyone has different, so be kind~ The heart I purchased is still good hasn't popped and it's beautiful, did cost more so I'm hoping it lasts (Picture with ballon's near tv, nothing is hot. Nothing is poking them either. I've done this set up previous many times in the past never had any issue) this is a first

Helpful! Patient!…read moreKind! Friendly! Awesome customer service! Thanks, Dani for your calm, assuring service!

Ah, yes. Another delightful excursion into the unpredictable world of human interaction--this time…read moreat a print shop. I was informed, quite confidently I might add, by a gentleman behind the counter that my order would be ready at precisely 3:30 PM. "No need to pay for rush service," he said. Splendid, I thought--efficiency without financial penalty. A rare and beautiful thing. Imagine my surprise when reality failed to align with this verbal contract. Upon returning, I spoke to the very same man, who--rather impressively--appeared to have undergone a complete memory wipe. He denied ever making such claims. Not even a hint of recognition. It was only after I painstakingly recited the conversation nearly verbatim (thank you, brain, for retaining useless yet critical data) that he began to... recalibrate his story. At this point, one must ask: is this a print shop, or an experimental facility testing the limits of customer patience and human honesty? Customer service, I've heard, involves consistency, accountability, and not rewriting history when convenient. If this gentleman is going to engage in what can only be described as conversational improvisation, perhaps customers should be issued transcripts upon entry. In conclusion: misleading information, reluctant acknowledgment, and a performance that could rival amateur theatre. Would not recommend--unless you enjoy a bit of light gaslighting with your printing services.

Been buying generic ink cartridges for years from them…read more Often times, Epson creates new software to prohibit use of generic cartridges. One phone call to LD and they send new compatible cartridges out in 2 days-no charge. That's what I call great service.

I used the check option to pay for my ink pods, so it took me over a month for delivery. I was a…read morelittle diappointed with that.