Amazing Experience -- Ask for Vanessa! I just have to share what an amazing experience I had at this FedEx location! From the moment you walk in, you're welcomed with a gracious "Hello!" Whether you need printing, computers, copying, help creating something, or you're like me and have a million "Okay, but how do I do THIS?" questions -- they have it all. And then there's Vanessa! She patiently put up with my MANY questions and was absolutely wonderful. She was professional, knowledgeable, and took the time to explain the different services and costs without ever making me feel rushed. Her vibe was so calm and chill, which was exactly what I needed while I was stressing over getting my creations just right! The store was clean, comfortable, and wonderfully air-conditioned (which deserves its own star! ), but the customer service is what really stood out. Vanessa is genuinely kind, and the world could use a whole lot more Vanessas in it. Stop by -- you just might walk in stressed like I did and leave HAPPY! read more

FedEx Office Print & Ship Center - Store location & phone number - Printing Services Near Me - Long Beach, California

AMAZING EXPERIENCE ASK FOR VANESSA! I just had to share what an FANTASTIC experience I had at the FedEx location! From the moment you walk in, you are welcomed with a gracious "hello" whether you need printing, computers, copying, help creating something, or you are like me and have a million, "OK, but how do I do this"? they have it all. And then there's Vanessa! She patiently put up with my MANY questions and was absolutely wonderful. She was professional, KNOWLEDGEABLE, AND TOOK THE TIME TO EXPLAIN THE DIFFERENCE SERVICES AND COST WITHOUT EVER MAKING ME FEEL RUSHED. HER VIBE WAS SO CALM AND CHILL, WHICH WAS EXACTLY WHAT I NEEDED WHILE I WAS STRESSING OVER GETTING MY CREATIONS JUST RIGHT! The store was clean, comfortable and wonderfully air-conditioned (which deserves its own star in my opinion), but the customer service is what really showed out for me!! Vanessa is generally kind, and the world could use a whole lot more Vanessa's in it stop by, you just might walk in stressed like I did, and leave happy read more

FedEx Office Print & Ship Center - Location and phone number - Printing Services Near Me - Long Beach, California

Karina was an absolute lifesaver! I spent the entire day going from print shop to print shop trying to get my last-minute wedding invitations printed. What I thought would be a simple job quickly turned into a headache. Everywhere I went either had minimum requirements I didn't meet or couldn't print the sizes I needed. Then I found Karina, and she completely turned my day around! She was so helpful and accommodating and made the whole process incredibly easy. The invitations turned out even better than I imagined, and I truly don't think anyone else could have done a better job. I'm so grateful for her help and highly recommend her! read more

I needed some Printing done, and I try it out this place. Super impressive set up of printers and office area. The price is very very reasonable as well. A special shout out to the amazing customer service with a great attitude and smile by Geoffrey!!! This was my first time using this service, and he made the task very easy and stress-free!!! Thank you read more

Thanks to their self-service drop-off, was able to slip in and out of the store without interacting anyone (love that). The kiosk allows you to either print your receipt or email it, not both (wish it could do both). Ample parking in the front of the store. read more

Amazing customer service at 8 AM on 4/28!!! I got a 22 by 28 poster, quality was great. Self-printing takes a while for retrieval codes which is why I rated it one star less. read more

I'm starting off with saying how Amazing the store supervisor Mark is. His patience, service, and knowledge is superior. I stoped by the store to print a label and ship out a package. Mark made the process so fast and convenient. As I was almost done with my transaction mark was multitasking and also helping another customer with scanning and printing, me being the nosy human I am I inquired about some photos I wanted to scan and have sent as a PDF file. Mark again very helpful and full of correct information and prices. I ran to my car to grab those photos to scan, as I worked on my next transaction mark was so helpful making sure it was all done correctly and efficient. I completed my business so I paid and thanked Mark for being so helpful. I seemed like he was the only one in the store helping multiple people, I'm sure it's a lot of work and I'm sure help is always needed but I can honestly say he handled all customers in order and with a smile. I was totally impressed. What topped my visit, as I arrived home I realized I did not have my wallet with me. I immediately went into panic mode and started to google the locations phone number. As I'm doing that I get an email notification from Mark stating I left my wallet on the counter and it's in his possession. I am so glad I had given him my email to send the photos I was scanning. It's employees like Mark that are fast thinkers, honest, and committed to their jobs. I emailed and called, Mark said it's in his hands and he will hold it as long as I needed. I couldn't be anymore thankful to him. If you need to mail, ship, print, scan, etc. I would highly recommend this location. Corner location with easy parking. read more

Shanel took her time and printed artwork for my baby's nursery with great care and precision. She had excellent customer service and greeted me when I walked in. Not only did she greet me but she greeted every customer that walked in after me. That level is customer service is unheard of in today's society. I was very impressed with her printing knowledge. I will be back for more prints! Thank you, Shanel :) read more

Mark, the store manager totally helped me out with a small print job. I was envisioning having to spend a lot of time with this project, but he knew exactly what I needed. What I walked out of the store with exceeded everything that I imagined thanks.!! read more

Came in about 45 minutes before closing with a stack of different-sized documents to copy. The store manager, Mark, was incredible- he came right over, got me set up, and answered questions in a super efficient way. Because of him, I was able to fly through everything stress-free. The copy machines were new, stocked with paper, scans came out sharp, and paying by credit card was quick and easy. Honestly, the customer service was world-class. Five stars all the way. read more

Service this morning by a woman who was rude, dissmive, and could not have cared less in helping me. Yikes, not going back here again. read more

So...I went into my favorite FedEx store today and met the "famous! Manager, Marc"! He is as kind and helpful as all of the Yelp reviews you read about him. Thank you, Marc, for your efficiency in getting my package out tonight. Also, meeting Geoffrey, a new addition to this store was a treat. He was also very friendly in helping me tonight, thank you! Remember Folks!Always Be Kind to your FedEx friends! read more

Customer service the man looks like supervisor either Asian or Latino kept repeating himself I need to change the color to black and white after I told him I did and repeated numerous times he made me sound like I'm lying i told him I used this service plenty of times so I know how to use it. He can use a brush to fix his hair . Re-train him how to talk to c read more

Hi my name is Priscilla and I went into this establishment today and oh how wonderful the service was that I got from here the lady who helped me her name is Channel excuse me if I spelled her name wrong but she gave me excellent customer service she explained to me about the options I had when it came down to me sending important paperwork. Anyways she was very polite she explained things to me where I actually understood what choices I needed to make she works fast and got me out of there in no time so shout out to Channel and thank you for your wonderful service. read more

Stay away from this store. Worst customer service if you call the idle desk employee "service" Go to staples for better service and value. read more

Worst experience every time I come here. Unfortunately, it's the closest one to me. The women here in particular are extremely rude and unhelpful. They seem to get upset or irritated when you ask for basic help and irritated as they have to walk you through any instructions. I see other reviews on here that are similar but I highly encourage management to remind these women they chose to work in customer service. This is the easiest way to lose business. I also want to add that I've seen one of the woman be on her phone every time I come in including as she's helping me at the counter. Just seems really odd overall. read more

I came in to print some Tax documents and there was 2 employees standing around not doing anything and were annoyed when I asked for help with one of the printers. A young girl with braids rolled her eyes, sighed and hesitantly walked over to the printers. Worst experience, worst service, that girl should be fired immediately, will never be back. Will tell everyone I know to go somewhere else. read more

Printer was out of toner. Not working. Employee was aware but they did not have a sign alerting customer.

I came in to print some pages I needed asap. The staff was very friendly and greeted me when I came in. The self service print machine was so easy to use! Even though it was self service the staff there was super helpful and explained how to use it. I will be coming back to print! Definitely recommend. read more

Thank you Precious for intervening and trying to make things right. I appreciate you. That's where the stars come from. Came in here in a good mood and on 3 hours of sleep working graveyard on thanksgiving (but that's not my point) ... I was still in a good mood until I realized the vibe in here. Noticed they were a bit standoffish. I ordered special labels. People print things for many reasons. It's my sisters baby shower! I asked for service to make sure it was done right. I'm not a professional "printer" or anything but I do have the common sense to run a test and look at the dimensions and see if it's right. Again I don't know... but I'd think they would ask me questions and work with me to make sure it's all done right. No care or compassion to serve customers right. Now I gotta cut 100 labels by hand!!! Because the other original labels were precut. :( Damn... I hope next time someone comes up and ask for help you guys take the consideration of how something so simple "to print" can mean a whole lot to a person... a funeral... baby shower... wedding... Tips: Do a test print Ask what it's for (maybe you can understand the importance) Ask about how the customer would like it to look or their expectorations. People come in not knowing about sizing... maybe look at the label first... see if it makes sense. Thank you for trying to make it right. In the end just be kind. It doesn't cost a dime to just be kind. read more

See all

This FedEx location is such an amazing place. The parking is tight and you have to fight to get back onto PCH, but the service and staff and second to none! Jacky is the most helpful FedEx employee I've ever met and it's because of her that I am a recurring customer. I print at FedEx multiple times a month and the only time I don't utilize this store is when they're closed (and the Bellflower store is open. Comparatively, the Bellflower store is more spacious but their employees aren't as kind. Especially Mercy, a Bellflower FedEx employee. She's literally the worst at her job). Thank you FedEx story 1005! I appreciate you! read more

Absolutely the worst. You're better off buying a bunch of shipping supplies and doing everything yourself at home. Useless, lazy low tier service. Will not help you find the most efficient options you may need. They only offer whatever is most convenient for them having you spend extra money you don't need to because they won't make an effort to help you find what you actually need. employees only care about getting you out quicker than you came in. One star rating is generous. This place sucks, do better. read more

Marvin was extremely helpful and patient. Truly appreciate it with all the hiccups and obstacles we had yesterday.

I need to leave this review since it's so easy for us to leave negative reviews but forget to post the positive one. I just left this location 2 minutes ago, and I wanted to thank both of the employees working today. They welcomed me when I came in, didn't make me feel like i was interrupting them and were beyond accommodating. The young lady was able to help me with my 2 requests in a matter of minutes. She was extremely helpful and I wanted to be sure she is recognized for her kindness. Thank you! read more

Erik was the associate helping me. As soon as I found out the the brand of copier used was a Canon copier, I began to feel better. Then, when I met the associate that would help me, it was even better because I felt strongly that he knew what he was doing and would understand my request. I was not disappointed. He was very reassuring and I felt quite comfortable leaving the store with him in charge of completing the task to my satisfaction. When I returned to pick up the printed sheets, I was extremely pleased with the result. Erik was helpful, reassuring, and clearly knowledgeable about everything in the shop. I will definitely use this shop in the future and since I am now working from home, that may be more often than previously. I highly recommend this location for printing and am certain they are very good performing all the other offered services as well. read more

The store manager, Alison, is a rockstar! Went above and beyond to help me with a tricky situation. Thanks, Alison!

The only thing consistent here is the slow shitty service. Been understaffed with mediocre employees since I've been coming here, literally since 2009. I was just helped by Chris who clearly had a cold and kept wiping the snot from his nose (at least 4 times just during my transaction) and touching my items. Unsanitary and honestly really inconsiderate. read more

Came in for some prints I needed for my business. In the 10 min I was here, not only was the staff helpful and knowledgeable, but also had to deal with a rude customer. These ladies did it with grace and professionalism. Walked out with some amazing prints. read more

I have never had a problem coming to this Fedex/kinkos. Keep in mind, I also have never used any other service than to print. No help needed from the staff for that. Today I show up at 9:20am on Sunday. They open at 9. As I park, the employee closes up shop to go to Jack in the Box. Very unprofessional. Eat breakfast before you get to work. read more

FedEx Office Print & Ship Center - Sunday open at 9. I show up at 9:20. Eat breakfast before you get to work. - Printing Services Near Me - Long Beach, California

Yet Again!!! Lousy visit! Got charged $10 trying to figure out why my color was printing in black and white and when it finally magically worked without me having done anything wrong....i get offered to waive. 99 cents for my 1 black and white print. You should have waived my 10 dollars of sitting there trying to figure it out with nobody helping when though i needed it. What a WASTE. stick to the one on ocean. read more

Came in here first thing in the morning when they opened the doors and Marvin was prompt, courteous and willing to help in any way possible. It's good coming into a business where your business is appreciated. Marvin, thank you! read more

This is a very friendly place. Sorry I didn't get the name of the gentleman that helped me. I like to make copies there and mail packages at the other Fedex on Stearns and Palo Verde. I've called to compliment them about their workers, but it's a real Pain. And at least 3 different numbers. People give up. read more

Recently sent out a package and I was in and out so quickly. Precious helped me and she was super efficient. I never leave reviews but I was so thankful and impressed with the service. Thank you! read more

The manager Marvin stole the item I was trying to ship out and sent an empty box instead. I went in looking for a box to ship my damaged phone to the insurance company to get it replaced, I was told by the insurance company that any fedex store would be able to print my label since I had lost the one they sent me so I went in to this store ( horrible mistake) I walk in and Marvin greets me. I ask for him to print my label And that I needed a box to ship it on (since I had lost the one I was provided with,) he said "I got you" took my damaged phone, went to the back by his desk to "box it" comes back with a sealed box ask me to sign and hands me a receipt, says "you're all set , have a good day" I'm thinking that was easy, such a great costumer service . I go home, after 10 days I get a letter from the cell insurance company saying they recived an empty box and they want the damaged phone, I call the store, I explain the situation and ask for a manager, I stayed in hold for at least 15 minutes till I hang up and call Back now they say there's no manager, I called every day and they justt took messages until I gave them a fake name and Marvin answers the phone.... I tell him the story and says he's gona look in to the cameras and call me back ( I have no idea is the same perso that "helped me") He calls back and says they didn't see anything and tells me he was the one that helped me that day, I ask where my phone is and he says he doesn't know what to tell me.... I call the fedex costume service so many times and it's a dead end, apparently fedex doesn't insure prepaid labels so they weren't responsible for the lost item. Anyway I had to buy a 1200$ cellphone to replace my broken one... don't trust thta guy Marvin, he obviously knows what he's doing and the rules to the Scheme he runs in that store, the blind camera spots etc. wrap your own packages also it's ridiculous how a huge company like fedex let's his employees get away with such a delinquent actions. As for me lesson learned, I'm never going back to that store read more

My first experience there was terrible, but my last 5 or 6 over the past couple years has been nothing but positive! Give it another try. The staff is great and they are very fast. read more

This place is such a convenient place for me to go print stuffs. Unfortunately, service was so bad I never wanna come back. I went there a few times to print and all of the times I was there, the machines are out of paper. Talked to the staffs and they made me wait 20 mins for them to reload the paper when it probably will only take them 2 mins to reload paper into the machine. Never coming back. Go to CopyCo instead. Cheaper prices and waaaay better service. read more

Nice people, easy and simple. Don't expect too much from them just do what it's needed to be done and be gone with it.

Everyone at this shop has always gone above and beyond to help me. I come here a lot and I've had 110% exceptional customer service every single time. Thank you especially to Chris, but really to everyone who works here - you make my life easier and I appreciate you so much!! read more

Got my document uploaded online so all I did was show up enters my code and my debit card and boom ... pretty cool

Tanaeja was really helpful & accommodating when trying to print multiple pages of a poster and blowing it up. She made sure that i would pay for a price under my budget & was the most efficient in time & paper. read more