Horrible management and customer service. Not responsive and hard to get in touch with. Cancelled…read moreour opening at the last minute. Would strongly recommend looking elsewhere for a pool company.

I would say Tito is the best pool cleaner ever.He always does a great job with a smile on his face…read more He deserves a raise.. So Tito we love having you here.Thank you for always leaving with a sparkling clean pool water Steve Danilak

Attempted to contact Joe (the owner) 5 times in the last 10 days for a prospective big commercial…read moreaccount. Fails to return a single call or email. It's simply not professional. nor good business.

I have used signature pools for about ten years. They have been consistently reliable and…read moreresponsive. Even were there for me when I had a problem over a holiday weekend.

The salesman sounded very convincing and even knowledgeable. I spent quite a bit of my time…read moreexplaining what I need and showing him around... He left promising estimates within " a couple of days", 2 months later I have nothing with phone calls and E-mails sent to different people within the organization. I agree with some reviewers below that they value their time a whole lot more than their potential customers. I always like when people get back to me, even if they decided not to take on my account. After all they sent me solicitation materials, I did not ask for it! Very unreliable, look elsewhere.

Our pool is crumbling. We have had Glengate build and maintain our pool. Poor quality and service…read more They don't stand behind their wprk. Beware. This an extremely expensive product and service. You get little for your money. It has been suggested that maintenance was actually detrimental. Purposeful. I don't know. Very hard to get them to respond. Still waiting for the specs of the pool. They said it was going to be "pain" to get us the documents.

Matt is a very good salesman but is the worst person I have ever dealt with. He refuses to give…read moreyou his mobile number so the only way to get him is by email or leaving message at the office which is closed most days. If he calls which is very rare it says "No Caller ID". We first met in January 2021 and after asking for references many times over months finally gave Matt he go ahead in July 2021. He lead us to believe it would be a few months before he would start since he was busy. After a few months i said winter is coming and he said not to worry he had big heated construction tents and worked all winter . Every few months I would check in and he never gave a us a start date. After almost a year and half of misleading comments he began. He got half way done and disappeared leaving us a 43" wide and 30" deep trench running 100 yards across our entire property and through the driveway for over a week now with no end in sight. the job site is never cleaned up and has been like the picture below for months. He sent a contract that included an auto cover that we didn't ask for. When I asked for an updated contract he added a 19th clause for escalation that he didn't point out nor did I catch. Then before digging he told me it was 25% more in cost. DO NOT USE THIS COMPANY!

It's hard to find good vendors who are honest, fair, professional, and skilled - and pool…read morecontractors are no different. This company is horrible. Zero accountability, impossible to reach, and no regard for customers after they get paid. We had to replace a vinyl liner less than 3 years after install due to water table issues. Guys who opened the pool didn't properly connect the pump so rain shorted it out, When liner bulged and wrinkled, we were told it was normal, or the fault of the liner, or the cover. This year we got 2 other opinions and discovered we were right all along and had to pay 1/3 of the original cost all over again to get it fixed by a more experienced contractor. Perhaps Ocean North does excellent gunite work. We just preferred vinyl. i think we were his first. Mistakes happen. But don't run from them or ignore patient customers.

VERY satisfied with our project, which included Hardie siding, a new roof and a new deck. It came…read moreout better than we had hoped for. Neil and Austin, the FCE principal and on-site manager respectively, were both great to work with, as was the construction crew led by Felipe. Very professional from start to finish, and willing to accommodate special requests. We felt the pricing was fair. We got three quotes for this job. One was from a smaller contractor who bid lower but was unresponsive. The other was from a well-known area competitor, who tried to hard-sell us. FCE didn't pull any of that nonsense. Straight shooters, and they earned our trust. HIGHLY recommended.

We had our house resided and the entire process was seamless and smooth from the beginning. Austin…read morewas a great project manager and kept us informed and offered very helpful insight throughout the project. Once the original siding was removed, the crew found lots of rot and some structural damage to the house and Austin was clear about our options and guided us to make the best decision. The crew who worked on our house were professional, cleaned up after each day and very approachable. They asked us great questions as they were working to make sure that we shared input regarding cutting cables/adding or removing vents, etc. Our house turned out absolutely beautiful and I cannot recommend them enough. This was a huge project and I would choose them over and over again.

Great service.I have been using them for 2 years. They do a good job. I subscribe to their biannual…read more service and makes it much easier not having to think about gutter cleaning again.

Review updated I…read morehired Spotless Gutters for a $1,600+ gutter cleaning and house wash. I specifically instructed technician to remove my gutter guards and set them aside next to the house because he said they didn't have time to reinstall them. I never authorized anyone to take them off my property. When I got home, every gutter guard was gone. The company initially told me there was "nothing they could do" and falsely claimed that my wife and I had approved their removal and disposal. Only after I pushed back did they admit their technician still had them. What followed were multiple broken promises and three failed attempts to return my property, including sending a technician out who performed another gutter cleaning instead of returning the guards. When the gutter guards were finally returned, they were damaged and unusable. Replacing and reinstalling them will cost approximately $2,000-$3,000. To make matters worse, I specifically instructed the company to clean the downspouts as part of the service. After the first significant rainstorm, the downspouts backed up all the way through the drains and overflowed, showing the drainage system was not functioning properly after the work they performed. After paying over $1,600 for professional gutter cleaning, I expected the gutters and downspouts to drain properly--not back up during the first storm. I had to go out multiple times to tap out all the debris from the downspouts. As if that wasn't enough, the company later recharged my credit card for the same $430 partial refund they had already issued. I never authorized this new charge. I have reported it to my credit card company as part of my ongoing dispute. This is now the third time I've used Spotless Gutters, and I deeply regret ever trusting them again. Between removing my property without permission, making false claims about authorization, damaging my gutter guards, repeatedly failing to keep their promises, leaving my drainage system backed up, and attempting to take back a refund by charging my card again, this has been the worst customer service experience I've ever had. I have filed a credit card dispute and a complaint with the Better Business Bureau. I strongly recommend avoiding this company. My experience was one of damaged property, poor workmanship, broken promises, and unauthorized charges. I will never use Spotless Gutters again.

We were changing our pool equipment (heater, pump, filtration system) and Lenny from Rick Pinto…read morePools gave us a quote for the work including the equipment. We learned that the equipment was not the latest model or the brand we wanted and it was marked up by almost 50%, so we said we would supply the equipment and pay for Rick Pinto Pools to install it. They agreed. When we received the equipment Lenny informed us that the installation date was delayed, then that the equipment was not covered by warranty if we didn't purchase from them, then finally that they did not want to do the project. Lots of run around when they could have informed us in the beginning that they simply refused to do the work- disappointing.

To Rick's credit, after some back and forth offline, he has made the repair to the heater.read more

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

AVOID THIS COMPANY - THEY DO NOT STAND BEHING THEIR WORK I'm…read morebeyond frustrated with Gault Energy and Home Solutions located at 11 Ferry Lane W., Westport CT. Less than TWO years ago, they installed a new compressor at our woman's boutique in Greenwich Connecticut. Now, for the SECOND time, it has completely failed. I contacted the manufacturer directly, who confirmed there's a FIVE-YEAR WARRANTY on the unit. Yet Gault refuses to honor the warranty or the contract. Instead of standing behind the equipment they chose and installed, they're washing their hands of it and trying to make me foot the bill again. This is not just bad service -- it's dishonest and unprofessional. They're more than happy to take your money, but when something goes wrong, they disappear. DO NOT USE THIS COMPANY. Shoddy installation, zero accountability, and terrible customer service. You've been warned.