I came in for a tire and rim. I was told a price for a used tire and a price for a new tire. I was…read morealso told it was the same price for cash or credit. After I gave my credit card , I saw a $22 credit card charge. He refused to undo the charge and also refused to give me a receipt for the tire. Turns out I got a used tire for a new tire price. I will not use them again but go to the other shop on Boston Toad.

I'd highly recommend this spot for alignments , especially Chino, he does quality work and is very…read moreamicable. They didn't overcharge me for the work, and they the job quick and easy.

The service was HORRIBLE . I do not recommend anyone to go here . Customer service was very bad…read more Very rude and doesn't listen to what the customer as to say . The place was disgusting & I would say unless you don't want to have to spend money on new tire the next day . DO NOT GO HERE ! Takes no time and effort in attending to the customer needs to properly fix the issue .

I came for a quick tire plug (had a nail in my tire), they all spoke spanish and weren't very…read morehelpful. They were quick to take my tire off and make me wait but I waited until a Dominican gentleman saw me frustratedly waited and went to talk to them for me. As soon as he went in, they were quite attentive and got the tire fixed. Good plug though, was happy with the physical service and was cheap (only $15)! Would recommend if you need something near the Cross Island and the Belt

Had a flat and was towed to this location and they gave me a great deal and changed my tire quickly.read more

These people saved us on Easter afternoon when they replaced our tire in 20 minutes. Great service!!read more

Charged me $20 just to pull a nail out of my tire. There was no leak, no patch, and no actual…read morerepair done. Felt like a complete ripoff for a 2-minute job. Definitely wouldn't recommend unless you want to overpay for basic service.

I've been coming here for all my tire needs. Talk to Andrew. He is one of the partners here. He is…read morethe tire guy. Best price in NYC as I've always called a few other tire store to compare pricing. They are typically 10-20% lower than your other tire store. Fast and reliable service! Highly recommended. I've gotten all 3 of my cars Continental tires here.

I'll take a minute out to recommend my guys Keith and the crew here when I say I've had everything…read morehappen in the world to my vehicles in far Rockaway... and if you know you know. Classy, expertise, and go above and beyond. Trust me the prices are you know lol but they definitely work with you high demand but that goes to show you they know what they are doing... I've been stranded and needed my car fixed and or not home (work in the city) and they've picked up the car and dropped it off. Keith is a straight shooter and in business and mechanics I like that so therefore I'll recommend my guys but I will tell you one thing if your not there by eight o lock to drop your car off 7:30 even lol take the express and try the next day!! Tell them the guy they won't remember sent you.

This is the only place I take my Jeep Grand Cherokee.....Keith is a straight up no nonsense…read moredude.....which can be appreciated when dealing with mechanics. The team is professional and gets you out of there as soon as they can. Never had an issue with Keith and the crew. Highly recommend.

First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

This person was very rude unprofessional and should be fired from Charlie's pit stop. Worst…read moreexperience I've ever had in my entire life. He scratched my rims when I clearly showed him when I got there I went all around the rim no scratches then when I show him he just walks off. Worst experience I've ever had in my entire life and he needs to get fired immediately

Good service never a long wait, they except cash only, they never over charge. I only buy my tires…read morefrom here. I had a nail in my tire went to have it plugged it took less then 10 minutes soon as I pulled in I was taken care of.

So went to get an inspection sticker for my car. He told me to put it on the lift he checked my…read morebreaks he checked my lights,after he couldn't find anything wrong he went and got a hand held monitor and plugged it in the car after pushing a few buttons he said have you had the battery replaced I said no so he said you haft to drive it. I went back the following weekend he told me the same thing ,now I drove my car to Trenton NJ that week there and back. I went back a week later mind you I already paid them $37 so this time I notice he actually went to the machine that prints the sticker and plugged it in from there, then printed the sticker, then they wanted me to pay again for the sticker 37 dollars! I think this was a scam because they never hooked up the car from the sticker machine till the end.

Love coming to this shop the guys here are great and the service is a bit slow but all worth it…read more I got my catalytic converters removed, and removed the muffler and installed a glass pack cherry bomb. They guys here did an amazing job welding parts together. I also got my wheels alignment here but BEWARE!!! if your tires are all the same size but are different brands for example lets say in the front i have mickey thompson tires and in the back i have 1 toyo tires and the other one some random brand but they are all the same size they will not do the aligment. All tires have to match, The reason they do it like that is so all tires when you get the aligment rotate at the same time. I also got here my lift kit installed for my jeep liberty 2005 KJ the guys did an amazing job putting this together. This place is great highly recommend plus Autozone is across the street :) Thank you to the team here.