This is the second time they cancelled my kids appointment via text. The first time, they canceled…read morethe day before the appointment and i finally was able to find a time to reschedule a few months later. Then yesterday I got a text saying the appointment is cancelled AGAIN! Very unprofessional and they don't even have the decency to call to cancel. Terrible customer experience!

We love this dental office. My family has been coming here even after moving far west from the…read morecity. We love how they made the kids feel welcome and comfortable. My kids love the trinkets they get from the vending machine. They usually give out tokens to the kids after each appointment to use on the vending machine. It was a warm and thoughtful gesture for the kids. Things went backwards after our appointment yesterday. My son is shy so I usually ask the receptionist for a token on his behalf. Sadly the receptionist refused to give us one. In a shameful way she responded while my son stood next to me: "We don't give tokens to kids who have an orthodontist appointment...We only give them to the kids who get their cleaning done." I had no words as it took a while for me to process what I heard. We've had appointments of all kinds and never experienced this before (one time my daughter got a token simply waiting for her brother in the lobby). I'm not the confrontational type so needless to say, we left the office with our heads down, not having the same warm and fuzzy feeling as before. Just want to be clear, this is not about the prize/rewards (we can get these from Amazon for dirt cheap). It's about how the receptionist crushed the principle this clinic upholds. If this the policy she is forced to enforce then the clinic is better of discontinuing the whole "reward system" program, instead discriminative of who gets it vs not.

This office prohibits you from being with your child during any visit, including procedures. This…read moreis a huge red flag. My 6 year old son was hysterically crying during his one and only cavity fill and the dentist never came out to speak to me during OR after the appointment. Tooth Town of Vienna lacks professionalism, compassion and transparency. Needless to say, I will never return. Do not recommend.

We had a great first visit for my daughter. She was very scared but the whole staff was very gentle…read moreand made her as comfortable as possible. The TV's from the ceiling especially helped distract her as they went to get to work. Front office staff was also delightful, and the head dentist Jason was fantastic. We will be back!

Great dentist for kids!…read more Wonderful lobby filled with tyos,books, tv, games and video games Kids get a toy at the end... The people here are all amazing with kids and able to calm them down better than doctors or any other awkward scary situation for a kid. They are able to use tricks to calm them down and put their fears to rest Great dentist!

Beware, this practice is extremely scammy. I cut ties several months ago for various reasons…read more(involving the general scamminess, and also rudeness of the dentist). Yet, I keep getting text messages to schedule another appointment for my son. Today, I randomly get a text message saying I have an appointment tomorrow at 1:30 pm. I call the office and the receptionist tells me that yes I have an appointment scheduled for tomorrow. I say I did not make an appointment, and she says she's happy to reschedule. Only after I confront her and tell her I have cut ties for months and would not have made this appointment does she admit it was "auto scheduled." WTF. What if I had not called? Would they have charged me for a no show? Unbelievable. ALSO, Dr. Han is rude to children. One of the reasons I stopped going here is because my 5 year old son had literally a minute of hesitation about getting his tooth removed, and Dr. Han sent us home saying we would have to come back another day and go through the longer anesthesia process, saying my son had "a bad attitude." It was bizarre - either they book patients so tightly that not even a minute can be wasted or they deliberately want ppl to go through the more elaborate anesthesia process so they can charge them more.

Best pediatric dentist in the Vienna area. We were so happy to find Dr. Island from a friend's…read morereferral after trying another dentist in the area that my 3yo daughter did not like. Dr. Islands office is just different. They made my frightful daughter very comfortable, explained what they were going to do and I appreciate the dental tools being slightly more quiet and child friendly. I think it really made a difference as my daughter is not afraid of her dentist anymore. Bonus: The kids also get a token at the end and get to get a toy before they leave from the token coin machines. I can't say enough good things about this office and would recommend them to friends and family.

My kids love this place, it's nicely decorated and inviting, they are patient with my kids and appt…read moreare on time which is excellent.

Loved this practice for 8 years. My kids adore Dr. G and she has always been so loving and kind to…read moremy kids while taking the best care of their dental health. Unfortunately we have to find a new practice because this practice dropped our dental insurance. It will be so hard to find anyone of this caliber.

Literally can't believe how comfortable everything was my 5 year old (kit kat baby ‍) needed dental…read morework and let me just say I was so calm because the environment is calm the dentist is amazing Wendy is amazing best customer service ever from start to finish!!!

I scheduled an appointment specifically because Dr. Toothfairy's website advertises "Special Needs"…read morepediatric dentistry services. My autistic daughter has dental anxiety, and I selected this practice based on their advertised specialization. We arrived early at 1:00 PM for a 1:30 PM appointment. At 1:30 PM, in the waiting area/lobby, the assistant tried to gently encourage my daughter Avery to come to the treatment chair. Avery was calm and cooperative--she wasn't acting out she was just saying no and refusing to go into the dental chait. She simply didn't want to go into the chair yet. She needed time to acclimate. The assistant was kind, played with her, and worked at her pace. This is exactly how special needs providers should work. By 2:00 PM, still in the waiting area, Dr. Lara Saleh came out of the treatment room. She greeted another patient with baby, returned the baby. She turned to look at Avery and was introduced by her assistant. At that moment, Dr. Saleh pointed at her imaginary watch--literally gesturing to a watch that wasn't there--to show me her urgency. She demanded I carry my CALM daughter to the chair. Which any SPECIAL NEEDS provider would understand how traumatizing this is. I directly refused. I told Dr. Saleh: "I will not carry her to the chair. That would be traumatizing." Forcing a calm, cooperative child who is simply taking time to acclimate is abusive and creates lifelong dental trauma. Any provider who truly specializes in special needs understands this fundamental principle. I asked "Why are you rushing me when you advertise that you provide special needs services?" She said they do not I said they do its all over the website. She attempted to dismiss the special need advertising. I advised her I was an attorney. Dr. Saleh's response was immediate and retaliatory: Without any discussion, without any willingness to work with us, without any attempt to find a solution, Dr. Saleh stated she would refuse to see my daughter anymore. Let me be absolutely clear about what happened in that waiting area: 1.Dr. Saleh showed extreme impatience--pointing at an imaginary watch at a calm, cooperative child. Stating that she had other patients. 2. Dr. Saleh demanded I FORCE my daughter to the chair--not encourage her, not work with her, but physically carry her against her will. 3. I REFUSED to traumatize my child by forcing her. This is proper parenting and the foundation of all evidence-based special needs care. 4. The second I pointed out the contradiction between her advertising and her behavior--asking a simple, direct question--Dr. Saleh refused service. This is explicit retaliation. And told me to do "what's best for my Child" as if having her be traumatized by a dentist that only sees patients as money bags is best. A provider who advertises expertise she doesn't possess is not trustworthy. A provider who gets impatient with a calm child who needs time is not trustworthy. A provider who demands parents force their children is not trustworthy. A provider who retaliates the moment she's questioned is not trustworthy. I would not trust Dr. Saleh with my child's teeth. Her behavior demonstrates a fundamental misunderstanding of child development, special needs care, and professional ethics. Her competence and judgment in all dental matters are questionable. If you're considering Dr. Toothfairy, understand this: This practice advertises special needs services but does not provide them. The provider will pressure you to force your child. When you refuse to traumatize your child, the provider will refuse to treat you. The assistant may be kind, but the provider will demand you use force. I am filing federal complaints with the U.S. Department of Justice for potential violations of the Americans with Disabilities Act, the Virginia Attorney General's Office for deceptive business practices and retaliation, and with the Virginia Board of Dentistry for unprofessional conduct, retaliation, and lack of competency in pediatric dentistry. Parents deserve providers they can trust. Dr. Saleh has lost my trust completely.

I had a very disappointing experience with this practice and would not recommend it based on how my…read morebilling concerns were handled. After my appointment, I discovered that the provider was out of network, something that was not clearly communicated to me beforehand. To make matters worse, my credit card on file was charged without my authorization for the amount in question. I reached out by email twice in an effort to resolve the issue professionally and received no response. What was especially disappointing is that Dr. Lara was personally aware of the situation and copied on the emails, yet my concerns still went unanswered. This was not simply an office communication issue, the provider herself was aware of my concerns and chose not to address them. I wasn't asking for anything unreasonable. I simply wanted someone to explain the charges and work toward a fair resolution. Instead, I was completely ignored. Mistakes can happen, but how a practice responds says a great deal. The lack of transparency, communication, and accountability left me feeling that patient concerns were not valued. Patients deserve to be informed about potential out-of-network costs before treatment, to have charges handled appropriately, and to receive a response when they raise legitimate billing concerns. Unfortunately, this experience has left me with little confidence in both the practice and Dr. Lara, and I cannot recommend them.

My husband and I have been going to Dr. Kim for over 7 years now. He is great, and I love this…read morepractice. He is very professional, knowledgeable, friendly, and talented at what he does in the dentistry profession. The rest of the staff is also helpful. Whenever I visit for a regular check-up, Dr. Kim exams my teeth carefully and tries to fix all the issues he finds (or course after asking me first). He is very honest; no surprise here. I am glad that I don't have to worry about my teeth as long as Dr. Kim is around.

I had a very disappointing experience at Young Smile Dentist. I originally went in to get one tooth…read morefixed, but they started working on other teeth without clearly explaining why or making me feel confident the treatment was necessary. During several procedures, they either didn't numb my mouth enough, which made treatment painful, or used too much anesthetic, leaving me numb for hours afterward. I also had multiple crowns done there, and the quality was very poor. The crowns were bulky, poorly shaped, and didn't fit or look natural. This all happened in 2022, and I'm still dealing with the consequences. I've had to see a different dentist to correct the work, which has cost me thousands of dollars. I wish I had gone somewhere else from the beginning.

Dr. Ammar showed almost zero respect fpr my time. He spends less than 5 mins with me and reminds me…read morehow valuable his time is and always 'next time'. This reduced quality of care as I was just being seen by assistants depsite full pricing for doctor. I do not recommend.

We (my kids and I) had such a wonderful experience with Dr. Ammar and his team. They are…read moreprofessional, friendly, and patient. We are all happy with our smiles thanks to Elite Orthodentics.