Initially contacted Michael by email and he was very responsive. He accommodated me at every turn, and his fee was reasonable. My laptop needed a new fan and he replaced it without a hitch. He was always professional and listened to my concerns. He even included a 90 day warranty on the repair. I have no complaints. I even wrote this review on the laptop he repaired! Thank you, Michael! read more

Micheal was able to recover most of our lost data and repair our crashed computer to working faster then before the crash. He was very responsive while he worked on our computer letting us know the status along the way, working though the night. He walked me out to my car when I picked up my devise. We will continue to be clients. Super nice and great service. read more

Last night in mid-project my 18 month old Alienware just...turned itself off. In the past I'd have slept horribly, wondering what the heck I was going to do to get it fixed. This time, however, I figured I had my ace-in-the-hole and first thing this morning I texted Michael. He explained what the mysterious beeping the computer was doing meant (Alienware's self diagnostic saying the issue was the video card) suggested a couple of possible fixes and talked me though them (neither worked) then talked me through pulling the graphics card which turned out to be dead - helped me figure out what new graphics card to buy, and then talked me through installing it. End result - everything is now working fine again, project back on track, and no sleep lost; no anxiety over what to do. The 'what to do' question is easy to answer - Call Michael! And here's the amazing part - he did all of this over the freaking telephone without me having to take the machine into his office or pay for a house call. Yeah - I know that three 5 star reviews in 4 months sounds a like there's some graft and corruption going on - but there isn't. Thank my lucky stars for discovering this guy - he is a jewel! read more

I had a hard drive that wasn't being recognized by my computer anymore and decided to bring it in to Michael. He spent almost a week running his suite of software diagnostics to try and recover the data, but was ultimately unsuccessful. He referred me to a lab (Kotar Data Recovery) where they could open up the hard drive to do data recovery from the platters. I chose to give SuperTech Geek a 5 star review because Michael went through quite a bit of effort, but didn't charge me anything since he wasn't able to recover any data (and he validated my parking!). Should I need other computer related services in the future, I would not hesitate to go to Michael. read more

Yes this is another "Michael is Awesome" post, but that's cuz it's true! He recovered my laptop hard drive laptop in about a week, and I know it was not an easy task. It was a G4 12" powerbook which are known for being a PITA to take apart and put back together, and he did it no problems! I always prefer to support small businesses whenever I can, and when it came to deciding between Fry's hard drive recovery and Michael, it was an easy choice. I think they were identical in pricing too, but again I prefer to help small businesses grow and I'm glad I went with Michael! I know that he will be my go-to guy for anything technical that I can't do myself or don't have the time to do (I'm expecting a baby in 2 weeks and didn't feel like spending any more time on trying to open a laptop and recover the HD myself, and my geeky/hacker friends, while I love them with all my heart, I wouldn't trust with my personal data!). I feel Michael is trustworthy and he seemed really honest and upfront about everything, from the steps he takes to recover the drive, to how he verifies the data integrity and finally getting it back to you, then deleting it all in front of you afterwards. Thanks for those little extras, they help ease my mind just a little bit more! ;) The ONLY reason why I left a 4-star review instead of 5-star this time, is because he had a system crash that set him back a few days, and I noticed his communication wasn't as frequent as before during that time. No biggie, I'm sure he had his time taken up by trying to recover/repair his own system, and he still had my hard drive back to me in about a week, which wasn't bad at all! Like I said, Michael is now my "go-to" guy for all these types of jobs, so I'm sure I'll get a chance to up his next review to 5 stars :-D read more

When my laptop crashed, I freaked out cause I thought all of my information was destroyed, I looked on trusty yelp to find an IT guy and stumbled upon SuperTech Geek cuase he was close to my place. I saw that he had all 5 star reviews which got my hopes up. Super friendly guy and his service was great! He replaced my corrupt hhd and added a bunch of new features to my laptop all while upgrading my system to windows 7. The price was WAY lower than I expected, and would definitely recommend him to anyone that is in need of some computer help. I was always able to check up on the progress of what he was doing through txts and to see how it was going. Overall, he was a cool dude and helped me out a lot and I will definitely be going back to him for any other computer problems that I have. Yelp came through with flying colors, verdict: Michael = Awesome! read more

I brought in a piece of crap PC that was full of viruses and freezing on start up for months. It was only a couple years old but was pretty much worthless by the time I brought it to Mike. He completely cleared the hardrive and made it good as new. He really went the extra mile like letting it run all day and monitoring it to make sure it was working properly, he even came and picked it up to do an additonal check up on it after he was paid with out me asking. His price was unbeatable in the area even without all the extra service he gave me. I run a recording studio and will be using him for all my computer needs from here on out as well as recommending to all my friends and associates. read more

What's more corrupt than a man's mind? His computer. That being said, I somehow ruined something with the registry and Michael went above and beyond my expectations with the repair. He is extremely professional and knowledgeable. He would constantly update me on the status of the repair and possible complications that could occur. Instead of trying to just replace the drive and send me on my way, he would try numerous solutions so that I would be able to keep everything on my computer! He recovered all the files and now my laptop works as good as new, if not better. He even cleaned the laptop inside and out and referred programs to me. His office brings nothing but good vibes and I would definitely recommend him to anyone that is having problems with their laptop/computer. This man is awesome and definitely knows what he's doing! Thank you SuperTech Geek! read more

Michael is a stand up guy who finishes the job and provides great communication. Will not hesitate to use him again.

Michael serviced our laptop recently, recovering inaccessible data on the hard drive, reformatting the drive and installing windows. He's very patient, professional, knowledgeable and hardworking IT guy. He went above and beyond for us on something that did not make him a whole lot of money. You get the sense that he loves what he does and loves sharing his expertise. And that enthusiasm is infectious. read more

I wish I had 100 stars to give Michael. My HD crashed for my work computer, last time I backed up was over two months ago, as the computer was brand new, not even two years old. I know, I know, I should always back up, at least weekly. I've learned my lesson. I had three shops, the PC repair shop telling there is nothing they can do, the HD has to shipped to a special lab. We all know about the rates of these "special labs". Mike saved ALL my information, backed up everything, eight years worth of documents. He explained everything that he did. He also saved me over a thousand dollars!!!!!!!! THANK YOU MIKE. I highly recommend Mike!!!! read more

As annoying as I was Michael was always very patient and understanding to me. Last Month i walked in with a huge problem with my Blue Screening issue. I dropped my computer off and Michael was able to fix my computer within the week and a half and have it picked up. He also was very understanding of my budget which is even a bigger plus! Geek squad aint got nothin on him! Seriously though if you have a computer problem contact him! Im sure you wont regret it. read more

Had a Macbook Pro battery start to bulge and I couldn't click on the trackpad anymore. It was worked on before by third party so Apple won't touch it. Emailed Michael at Superrich Geek and he was able to order the battery quickly. There was a delay in shipping but totally not Michael's fault. When the battery came in I was able to come in the very next day and get it installed. Took all of 10 minutes. Michael was very responsive by phone and very professional in his office. This business deserves every 5 star review it has. Fast, quick, painless, and overall just a good business of fixing things fast and correctly. My Macbook Pro works like a champ once more. Thanks Michael! read more

I have gone to Michael for my laptop repair and services for years now and he is the only professional I count on because he is very knowledgeable and friendly. He has always been able to troubleshoot what ever issue that has arisen or just add memory to the hard drive of my laptop. He validates for parking but some days I use mass transportation and it drops me off in front of the building. On a funny note his shop is the most feng shui I have ever seen before as he has some amazing pieces of contemporary and cultural art-something you will never see in another computer repair shop which are usually dusty and drab. read more

This guy is legit and works long hours which is great for those who work during the day. He recovered all the data I need back that was important to me. Audio, documents, pictures, videos. Great JOB!!!! and the price was awesome! read more

So I kinda kicked my sister's laptop off the bed and long story short, broke the LCD screen. I spent two hours with HP's tech support and was quoted about $250 and it would take at least 2 weeks to get fixed. That was too much so I started looking on yelp and found Micheal. He gets back to you with estimates very quickly and his prices are very affordable. Such a nice guy and he did a great job. Would recommend him to everyone read more

Would recommend here 10/10! Price is very reasonable and Michael is very helpful. Nice environment too. My old mac died but I needed to retrieve the data in the hard drive. He explained the process to me. Anyway I know where I should go for computer issues now! read more

Michael is great! If you are looking for an honest person who can help you in the most cost effective way, this is your guy. You can tell that he really cares about his clients and his positive attitude makes it really easy to work with him. I highly recommend Michael if you know nothing about computers and want to work with someone you can trust! read more

Mike is a great guy and an awesome tech. He goes out of his way to help and is as friendly as he is knowledgable. I have gone to him for over three years and always leave feeling satisfied. In addition to fixing the problems with my computers, Mike makes sure to provide maintenance strategies and comprehensible explanations. Check him out if you need tech support. read more

Great service ! Mike knows his stuff & can fix any issue that you have.My go to business when I am experiencing issues with my computer.

Michael came thru in a clutch once again! Back in August he was able to save me from losing everything stored on my Mac with a thorough clean up that had already did some damage but was able to repair and store all within an affordable price range. Today I had some adware sneak into my system, freaked me out, gave him a call and easily provided with info that helped me save $ & time. Homeboy is a public servant with his customer's best interest at heart. Thanks again Michael + read more

Kinda over charged me for a hardware repair but seems to know his stuff and hey, his solution worked at least.

I had a great two hour visit with Michael. All of my data was successfully retrieved. Unfortunately, my laptop could not be revived. I agree with all of the positive comments posted by others. Michael followed up by email at least six times to see how things were going and to offer his help in my finding a new computer. He truly loves what he does. I don't need to worry about any future computer problems. Not as long as Michael is around! read more

Best computer service out there! After struggling with a PC build, I took it into Michael's office (convenient location in downtown San Jose). In a matter of minutes, he determined the issue to be faulty RAM, something that would have taken me ages to find out. He also provided useful advice for maintaining my PC. I will be returning to him if I need repairs or service in the future. read more

Picked up my laptop from Mike today and I'm super happy with the job he did! Not only did he fix issues that some of his competitors missed, but also upgraded my operating system and installed some programs I needed! He saved me a ton of money and basically gave me a brand new computer back! Mike is very skilled at what he does and is a chill guy. I'm never going to anyone else for computer work and I highly recommend Mike to everybody! read more

Michael did a GREAT job recovering a couple of hundred gig of pictures and video from my son's hard drive. I had contacted two other businesses in the bay area but the costs were way too high! I finally found SuperTechGeek on craig's list. Michael clearly explained on the phone that he could take an initial look at the drive (for free) and determine whether he had a decent shot at recovering the data. It turned out he thought he could recover the data and then did so for a very reasonable price. Here are some of the areas that Michael excelled in: 1- Communication: Every step of the way Michael kept me posted and clearly explained what he was doing to the extent that I needed. He was always reachable when I needed to talk to him. 2- Managing expectations: I think this is a key component of customer service. He didn't over-promise and he delivered on what he claimed he could do in the time that he claimed he could do it. 3- Technical expertise: Clearly, the task of data recovery from a non-responsive disk driver requires getting 'under the hood' and expertise with specialty software tools. Michael appears to have any and all software tools and the skill to use them that are necessary for this task. 4- Availability, Response Time, and an Actual (Very Cool) Brick & Mortar Location: Michael did this work for me smack in the middle of the rush up to the Christmas holiday. His hours were generous and flexible. His office/lab is in downtown San Jose and a very cool place to visit. He went the extra mile in doing this work for me. Overall grade: A+, Thumbs Up!, Five Stars! read more

My computer crashed and I needed a new disk. I was in big trouble and needed help fast. I called Super Tech Geek and spoke to Michael. He was so helpful and arranged to fix my computer the next day. He took very good care of me- all my data was restored and he set up my Outlook.. I was able to get right back to work. His service is fast and his prices are the best. I shopped around and his prices were about 40% less than most other services. Michael is very friendly and service oriented. I highly recommend this place. read more

Tired of awful customer service from big companies? Try Michael. Live in San Jose or nearby and having PC issues cannot be solved by yourself? Come to see Michael, don't hesitate. For my data recovery case, the HDD needed open-casing diagnostic check in a lab. Michael didn't charge a single penny from me after days of testing he did since the problem could not be fixed in his place. No fix no pay. Yes, this was another living example that 'Go to see Michael when you have problems.' This man is doing his small business with honesty and dignity. The price is lower than market prices, but Michael never boasts about this. He will not guarantee the things he is not capable of and customers' experience is his bible. For this 4 star review, I was trying to be objective for his 5 star service as my problem was solved somewhere else. No more can be said about the wonderful experience, try yourself. read more

Girls and computers don't mix. I hate computers! I hate printers even more! I never thought that a computer that I bought just 4 years ago would crash. My hard drive crashed yesterday and it was a scary experience. My husband, who is a computer guy, was out of town on a business trip and I had no idea what to do. I went on yelp and I Michael was the first person I called. Michael answered my call immediately and came to my office yesterday after I called. I didn't think that it was possible to get an IT guy to fix the problem right away. I thought I would have to wait at least a few days to get my data back. Michael came to my office and recovered the data. He was in my office from 6 pm until 2 am to make sure that the job was done and I was up and running. I never met anyone who would work for me and with me until 2 am. I didn't know that data recovery was such a slow and painful process, and, given that it is, I would think that the tech guy would take my computer and fix the problem on his own terms at his own pace. I highly recommend Michael for his dedication to his work, willingness to go out of his way for a customer, and the desire to help. I still hate computers! But, I am happy that I now have someone to help me. read more

Very relaxed and generous with his knowledge and offering suggestions. He gave me an idea to recovery my laptop that worked and did not involve spending money with him. Thanks SuperTech. I will be back. read more

A few weeks back, my hard drive failed and my computer would no longer boot up properly. I found Mike via Yelp. He was able to resolve the issue at a reasonable price. He was also able to see me on a Sunday, which was appreciated. read more

Super duper good. Michael was been really kind to me, he fixed my computer really fast also, the computer look super clean. I bring him my liquid cooler with my new case and he got it done in 1day. The pc looks fabulous. It works really well too. I want to leave the picture in this review bu I don't know how to, however this place is awesome. read more

Michael is wonderful and honest! I would recommend him to anyone who is having problems with their laptop/computer. He is a pleasant guy and goes above and beyond for his customers. He'll keep you updated on the process as well! I'd give him 10 starts if I could. read more

Our business computer failed on a Saturday afternoon and by early Sunday Afternoon it was back up and working great. Michael did a great at a reasonable price. We will use him again and again read more

Michael was very friendly and because I didn't know much about hard drives, recovering data, etc., I had a lot of questions. Michael was very patient and explained everything in detail. He also responds really quickly. I would definitely be back if I needed any other help! read more

I searched for laptop service on Yelp l found super tech geek l went there l showed him my part he looked he did not had part but this guy search for me who can fix it he found a place for me thank u very much for his help read more

Another very positive review for Michael and his excellent work. I came to him with an old MacBook Pro with a hard drive on the fritz (and a funky HW - SW interaction going on). For not a whole lot of money he swapped the drive, fixed the problem and recovered all of my data. In about 24 hours after I first called. I'd happily recommend STG to anyone in need of computer work, Mac or otherwise. read more

Mike is a Great guy.. He does honest work and takes care of his customers.. I highly recommend him for anything computer related.. A+

I was lucky to be referred to Michael by a good friend, and I am so grateful that I was. It was well worth the drive from Santa Cruz. I was about to give up on my computer and just buy another one, but he saved us and sent us home with something better. He is great, not only in his superb computer skills but in his attitude and patience. I recommend using him for any computer issue. Not only does he fix problems but he makes the process pain free. He enjoys his work and has a lot of knowledge to share. It is so refreshing to see this level of interest in someones work, and genuine love for what he does. He is helpful and for someone like me with little computer knowledge, I did not feel intimidated at all because he is so mellow and great to work with. Thanks to Michael, I am home typing this right now and enjoying my upgraded and better system. Thanks again!!!!!!!!!!!! Forget the Geek Squad, SuperTech Geek is where it's at! On top of it all, his reasonable prices are another reason to utilize his skills! read more

Just got my laptop back from Michael. I couldn't wait to write this review. He is a great technician. I have a macbook pro and one day, it just started to act up before I could back up my data. He recovered all the data. Thanks to him. He replaced the hard drive and fixed all the weird issues. He is really patient to find out what was wrong with my laptop. Michael knows what he is doing. I recommend him highly if you need a good computer service technician. read more