Super thankful that Infinity of Annapolis recommended this place. Quality work. I had my windshield…read morereplaced (~2hrs) and a dashcam installed (~1-1.5hrs) It was easy to find and is the staff were friendly.

Landrover dealer doesn't put in glass I had a broken windshield and the dealer recommended…read moreAutomotive Concept. I called and the lady that answered was extremely helpful she told me that the windshield wasn't in stock and she didn't know when it would be in, she said if I pay for the glass that I would be guaranteed glass when it came it. She was great it took a few months but kept emailing me with updates, the day she called to tell me it was it she said if I was there by 0800 she could get me in and out. She was rite I got there 0750 I gave my fob to a worker she told me 4 guys would get it done quick 0830 they were done I had to wait 20 minutes for the glue to dry. I would highly recommend them they did a great job!

Been meaning to get some interior vinyl repaired on our Honda and found Ben's through an internet…read moresearch. They are conveniently located just inside Beltway on Harford Rd. I sent them photos of the work I needed done and they promptly gave me an estimate and date when they would be available to complete the job. It is hard to find someone skilled at this work and willing to do smaller jobs so I booked appointment with them. We took car in and they did an excellent job. The owners are the nicest people and very experienced (over 30 years at location). Highly recommend!!!

These guys are top notch I my 08 Acura TL type S front seats done with new leather what a great job…read moreI would suggest this Upolesry shop to everybody looking for that kind of work I just can't say enough good stuff about them check them out keep up the good work guys Craig

HORRIBLE!!! HORRIBLE!!!…read moreHORRIBLE!!! Apparently, they used to be a larger company but now are a husband and wife operation. Needed to replace my windshield and they came to the shop where I was getting my vehicle repaired. They replaced the windshield and left without having someone inspect their work. When I got in my car, I noticed the mirror was not properly attached to the windshield. So they were called back to repair it. When they got back, my question to the gentleman was, "how did you leave with this looking irregular?" His excuse was, "I didn't know that windshield was like that." They reattached the mirror and left. The next day while driving the mirror pops off the windshield. I tried to put it back and realized that there are two sockets for balls. Then when I looked at the mirror itself, one of the balls is missing. The mirror is also missing what looks like something that should go into a sensor of some sort. So I started driving again and all of a sudden the mirror begins to bang up against the windshield. So now there's a small indentation in the new windshield that was just replaced and I have to hold the mirror while I drive. They didn't wipe away the goo the with which they used and the auto shop had to clean up the trash and mess they left in the car. PRETTY FREAKING RIDICULOUS!!!

What a great experience. This is a locally owned business, husband & wife team. When I called,…read moreNicole was friendly and professional. She provided a quote for the glass I needed without 100 questions about my e-mail, appointment setting, etc. It was to the point and direct, an attribute I appreciate; and their prices were much more reasonable than the larger commercial companies. They came onsite within 2 days (this was no fee for me but I live close) & were even running early. Completed the work themselves and cleaned up the broken glass that was left behind. The work was completed within a 1-hour timeframe, but again this may be job specific. I would highly recommend them. *SUPPORT LOCAL!

These guys did an awesome job tinting my windows the manager Chris really explained to me the…read moredifferent types of tint and I really appreciate it that he took the time to do that. I recommend these guys and I give them a review of 10.

PLEASE READ I rarely leave reviews, but this one needs to be said. I brought my 2015 BMW M4 in…read morefor PPF specifically to protect the carbon fiber roof, which was in flawless condition beforehand. Unfortunately, the result was extremely disappointing. Beyond contaminants and poor finishing, the biggest issue is that the roof itself was cut into during the install. There are clear, visible cut marks in the carbon fiber--damage that was not there prior. This is completely unacceptable and shows a serious lack of care and professionalism. A carbon fiber roof is one of the most sensitive and expensive panels on the car, and cutting into it during a PPF install should never happen. What made the situation worse was the response. There was no accountability from management or staff, and instead of addressing the issue professionally, I was met with dismissiveness. To make matters even more disappointing, one of the employees went as far as making inappropriate comments about my vehicle--completely unprofessional and unacceptable behavior. I've trusted this shop for years, but the quality and customer service have clearly declined. I'm now dealing with damage to a panel that was previously perfect. I hope they take responsibility and make this right, but based on this experience, I cannot recommend them.

Sadly, my car was vandalized and I wanted to get my busted window fixed ASAP. I called around to…read moreseveral auto glass repair shops and their prices weren't making me feel warm and fuzzy. Finally my fiance suggested I give Smith's a call and request a quick over the phone quote. A wonderful gentleman by the name of Fred gave me a great price (half of what others quoted), answered my several frazzled questions and numerous calls..all with a friendly and helpful demeanor. They had my window in stock and was able to book me a same day appointment. I arrived at 1:30pm and they were able to get my car in the shop within 10 minutes and thank God because torrential downpour began shortly after I arrived. He said it would take about an hour and a half to fix my car and his estimate was spot on. Now the waiting room isn't too fancy but it works and there is free Wi-Fi. Luckily Orange is the New Black just started, so I was well occupied for the entire wait time. There is also a strip of plugs for phone charging. Overall the experience was pleasant and I am very grateful that they were able to make a frustrating experience as painless as possible. Recommend this place to all!

Had my windshield replaced, they were able to take me the same day. Great customer service and the…read moreprice was right!

My windshield was recently cracked during my drive to work so I called around a few shops and…read moreultimately decided to go with automotive concepts. Their prices were great even though I ended up going through insurance and the overall service was amazing ! I stopped by in person and Kiana was super helpful in getting everything set up and going over the details. She even assisted to get the right insurance request so that I could have the windshield replaced quickly. She was super friendly and was able to answer any questions I had. The service was quick and timely and I highly recommend this shop!

Awesome customer service, especially from the friendly associate who took care of me over the phone…read moreand in the store. Coordinated my repair quickly and the work was completed ahead of schedule even on a busy day. Would highly recommend this location for your service needs. Christine

Sergey will screw you over. Bought a truck that he swore up and down was in excellent shape. Had a…read morecouple minor things when I picked it up (tailgate wouldn't close fully, wipers were junk, washer fluid didnt work). Everything else seemed OK. Drove it about 400 miles home before it broke down. Wheel bearings went. Front brakes went out. He said all brakes had been replaced but the rears weren't touched. Truck had holes in the from that I couldn't initially see. I was quoted over $10k in repairs for truck "in excellent condition and inspectable". He's got the truck back but hasn't done the right thing to give me money back. Don't do business with a scum bag like this​

I purchased a Ford truck from this dealership during their 2025 "Black Friday Special." During the…read moretransaction, Noel tried every trick in the book to back out of the advertised price and incentives. I'll spare you the details of their profanity and rudeness; their professionalism is UNREAL. You can read the other one-star reviews for that. However, within 48 hours of the purchase, the truck failed inspection. According to state law, all dealers must provide a 30-day warranty. However, Sergie and Noel seem to believe they can ignore this rule if they think you received a discount or participated in a promotional offer they advertised on Facebook. Running a sale to attract customers does not justify selling vehicles that cannot pass inspection. Furthermore, Sergie claimed that our issue was with Precision Tune of Reisterstown. We called Precision Tune, and they confirmed that they inspect vehicles for Classic Motors and have a long-standing relationship with them. However, they refused to provide any information about the vehicle in question. The receptionist informed us that inspection details must come from the dealership, while the dealership directed us to call Precision Tune. There are also some interesting aspects in the relationship between Classic Motors and Precision Tune. We'd best refer our concerns to the Better Business Bureau, State Attorney General, and Federal Trade Commission, to name a few. I have listed them so that other readers will know the correct course of action. I am sure Sergie and Noel will post a BLAME SHIFTING rebuttal, but there is a common theme among your one-star reviewers that cannot be ignored. POOR QUALITY Vehicles, POOR CUSTOMER SERVICE, FAILED INSPECTIONS, and NO ACCOUNTABILITY are the take-home message. https://reportfraud.ftc.gov/ https://oag.maryland.gov/i-need-to/Pages/business-complaints.aspx BBB | Better Business Bureau

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.