THANK YOU ALEX!!! I took my 2007 Audi A4 Quattro with 51,000 miles to Audi Dallas to fix a major water leak problem. They were polite enough, but very uppity at the same time. They said they could not even look at my car for a week and that I would have to leave the car there or I would loose my place in line for service. Wow. Must be some kind of service or Audi cars break down alot! So I called Audi Plano and they said they could look at it in 2 days. They kept the car for 2 days charged me $175.95 to diagnose my water leak problem. These "PROFESSIONALS" determined that it was a leak in the sunroof frame mechanism and that the sunroof drains were not working properly and flooding my car. This was going to cost $2852 before tax to get it repaired. I was shocked and decided that I would need a second opinion before I spent almost 1/4 of the cars value on a repair. I have done business with Alex at Sure Shot Collision in the past and trusted his opinion. Since he is in the paint and body business, I figured he could diagnose where there was a leak in the body work. Not only did he find the leak, he didn't charge me a fee to do it! The problem wasn't in the sunroof at all but in the cabin air filter box under the hood. The seal was broken between the air filter box and the firewall allowing water to collect coming off the windshield rush down into the car under the dash filling the carpet and floorpan with water! The repair was $495.39 saving me approximately $2350!!! Not only would I have spent way too much money, it would not have fixed the problem and I would have been out the $2852 plus tax! Not Cool Audi!!! Alex also repainted the hood of my metallic black 2013 Yukon when a dump truck tossed a large rock onto it denting it and putting a massive scratch on it. The color, orange peel, and clear coat were a perfect match. He did it for less than the Sewell quote and I am very pleased with the work. I highly recommend SURE SHOT COLLISION for all you paint and body work needs!! read more

Sure Shot has been my "GO TO" shop for over 3 years now. Initially referred to them by my business associate. She has been happily using them for over 5 years. 1st impression was the shop is well equipped, which was a huge determining factor for me. A business owner myself, having all the right equipment shows me they are serious about their business. There is no substitute for the right tools when it comes to Paint and Body. You either have it or you don't, and Sure Shot had it all. I started off small, sending them easy jobs such as bumpers and fenders. No problems, the prices were extremely fair and the quality of work is excellent. Customer service is 2nd to none. 3 years and countless cars, I still take my business to Sure Shot. Hate dealing with Insurance Adjusters? Drop off your vehicle and let Alex take over, he will handle the entire process and your headache is gone. Pick up your car when ready, happiness. read more

I took my car to Sure Shot Collision Shop for an estimate and to get it fixed, and I couldn't be happier with the experience! Alex, the guy I worked with, was super welcoming and friendly. He explained the entire process so clearly, making sure I understood every step along the way. I dropped my car off on Tuesday at 2 PM, which was a bit late, and I was pleasantly surprised when he called to let me know it was ready for pickup on Friday at 5:30 PM. The turnaround time was so quick compared to other places I've heard , which can take up to a week! When I picked up my car, I was blown away! It looked like a brand new vehicle! They even took the time to clean the inside and wash it completely. Honestly, they are the best around. They truly deserve all the stars for their amazing service. Their shop deserves to be more widely recognized! read more

This is the best collision repair shop ever! My car had been hit by a SUV and it left a big scratch on the two doors on the passenger side of the car. I went to five different collision repair shops. All of them made pretty high estimates. One of them - the Caliber Collision even told me that both the car doors needed to be replaced. After two months of searching and fighting with the insurance company (USAA) of the person-of-fault, one of my friends introduced me to Sure Shot Collision Repair (he was so impressed with their service). The owner of the shop Mr. Alex Hottel was a very nice, professional and honest person. He said "we will take good care of you and your car". Today, I got my car. It looks like a brand-new car. The price is very reasonable. I am so happy!!! If I could, I will give the Sure Shot ten stars. read more

If you're in need of high quality auto body repair at a fair price with a Great Value or just some touch work or out of pocket expense. I would Highly Recommend Sure Shot Collision Repair on Forest Lane in Garland, TX. I have taken several of my cars there and have been doing business at this location for several years and if something is not right they will make it right. They even washed my cars and shined the tires when the work is completed. As I had been doing business with MACCO prior, but on the last time that I took one of my cars to MACCO they tried to up sale me and when I tried to explain what was needed the representative did not listen and quoted me some outrages price...Please give them a try and I'm positive that you will be Extremely Pleased!!! Rick Stokely read more

Alex gave me an estimate on repainting the roof and hood and repairing a dent in my truck on a Friday and said if I brought it back on Monday he would be able to have it done by that Friday. It was completed on time and the work was excellent. As soon as I looked at the hood I could tell they had done and excellent job. It exceeded my expectations, the finish is flawless, it looks better than some new car finishes. The truck is over 15 years old and I was concerned about the new paint matching the existing paint.The match with the existing paint is perfect and seamless. Alex and his staff are professionals, they really know what they are doing. I highly recommend Sure Shot Collision Repair. If I could give a 6 Star rating I would. read more

I was blessed to have been referred to Alex and Sure Shot Collision Repair by the mechanic who works on my car. I initially started out with one insurance claim, which turned into a secondary claim on my way to his shop unfortunately, resulting in a total of $750 deductible. I was pleased to only walk away with $300 out of pocket. Additionally, he replaced a light bulb for me that others quoted $100+ to change. Alex was very understanding and caring during the process, providing great customer service and his staff did an outstanding job on the repair work. The side of my car looked brand new! I would give Sure Shot my highest recommendation. read more

I dropped off my Hyundai Sonata with Alex and his team at Sure Shot to repair not only my front bumper, but my rear bumper as well. I had a significant amount of work to get done, but Alex gave me a firm estimate of time and cost of repair. Alex ensured that my car's repair received the attention and care it needed and deserved. Alex went above and beyond to ensure that I was completely satisfied with my repair. When I came to pick up my vehicle, I told Alex that the car "looked better than when I bought it!" I will be going to Sure Shot Collision for all future work, no matter how big or small. Thank you for a wonderful experience Alex! read more

There is a great difference in going to a well known shop and going to Sure Shot Collision and the difference is the service given. Sure Shot goes above and beyond to give customer satisfaction when working on your vehicle. I was overly pleased with my repair including my first interaction with Alex and his quote, his constant communication during my repair, the time it took for my repair, and me picking up my car and it looking like it was fresh off the showroom floor. If you're looking for quality work Sure Shot Collision is the place to go. You won't be disappointed. read more

WOW!!! I have lived in Dallas for 59 years. sooo, I have sadly had many collisions as well as vandalism. I have never been happy with any body shop until now. Alex is a true pro, a man of his word and did extra work without charging me. Car was delivered washed and cleaned inside and out with the tires treated. The quality of the work was exceptional and although I will be moving to East Texas soon, I will make sure Alex at Sure Shot does any work I may need in the future. Worth the drive. All that and very friendly as well! Oh, and the prices are more than reasonable! read more

We've had experiences with other body shops but were extremely pleased with the service and value we received at Sure Shot Collision Repair. I was especially impressed by Alex's professionalism. Every item of repair that we needed was well documented in a formal printout, with detailed break-down into man-hours and part costs. I felt this reflected his honesty and precision and expertise. My experience with Alex was great; I found he was not only an exceptional service provider, but also a very kind and friendly person. read more

Sure Shot Collision really took care of me. Throughout the many years of owning my car, it has really been beat up from obstacles on the highway, and hit & runs. Alex and his team did an outstanding job and made my car look newer than I got it from the dealership. He updated me every step of the way to make sure the car turns out just the way I liked it. Once I came for pick up, the car was shiny and better than ever! I really recommend Alex and his team for any body work. Best Body Shop in Texas! read more

Start to finish, best repair experience ever. I was in an accident with an uninsured driver, and I had my car towed directly there from the scene, where he worked quickly and professionally with my insurance adjuster. Alex was able to save me money with absolutely no sacrifice of quality on my repair. Clearly, I hope never to need him for this, but I would now trust him with any repairs, big or small. I know that he will do everything possible to make it as easy as possible for me. read more

Car was hit. Almost entire passenger side had to be replaced. Insurance said we could take anywhere. I also didn't want car to be claimed totaled. After research I came across Sure Shot. Dana answered my call and was a delight on the phone. I immediately knew I'd made the right decision. Once arrived Alex (I think owner) was upbeat friendly and professional! From first phone call to pick up they were kind, friendly honest and transparent! Made this icky situation easy! read more

Cannot say enough good things about Sure Shot! The whole team was very helpful, professional, and timely after our car was damaged in an accident. Alex truly went above and beyond in helping us deal with a very difficult insurance company during this process. Sure Shot was patient and professional despite the obstacles and delays caused by this insurance company. Their work is excellent, and we would recommend them every time! read more

One of the best body shops to go to in town. I have gone to Sure Shot twice had no issues with the results. They told me how long it will take for them to fix it & gave me a good price & they stood by it. I had referred my friend and she was amazed but the work done for the amount of prize she paid for ( nearly 1/2 the price quoted from other body shops). Thanks Alex for your professionalism and great customer service. read more

I took the wife's car to Sure Shot not really knowing much about auto body procedures. Alex explained everything in full and offered some ways to save on my budget. Car looks better than ever and I left very happy. Please give Alex a chance, he will make your process pain free. I will be bringing my truck in next. Thank You again Alex and your Sure Shot Team. Scott H. read more

I am very glad I took my car to this shop. My daughter got into fender bender and we got a several quotes from other shops. Sure shot's estimate was very affordable. Alex was very nice and the work done on my car is with perfection . My car looked like it never been in an accident . He made sure his customers are very happy before he leave his shop. Great job Alex. read more

My truck was hit while I was at work. I was referred to Alex by a classmate of mine. I must say I was very very happy with my truck when I picked it up. He had the job done in less than two days. He has gained an forever customer! If you need work done on your vehicle. Go to Sure Shot, you will NOT be disappointed! Thank you again Alex & Crew for a job well done. read more