Annabelle was awesome!! The color, cut and style are amazing! Love my hair!!! Will be back for sure!read more

I have never written a negative review in my life and simply put this review is the result of the…read moreway I was spoken to and hung up on mid conversation by the manager Donna at this salon. The call left me in tears as I've never experienced something like that. I've been getting Brazilian blowouts for years and decided to book one at Hunter Paige as they had a lot of free openings. The service was listed as the original "Brazilian Blowout" on their website. At the start of my appointment, my stylist flippantly mentioned how great it was that the new formula no longer had formaldehyde -- I hadn't heard of this before so when I asked if it would have the same effect, I was assured it would. It did not. What she put on my hair was the "Brazilian Blowout Free"treatment, which is a completely different product and without formaldehyde the end result is extremely different. After one wash, my hair looked completely untreated. When I called to address this, manager Donna hung up on me mid-conversation and told me 'no one else has complained, therefore your complaint is invalid.' She had no intention of hearing me out and every intention of dismissing me and being defensive. I followed up with a detailed email outlining my concerns and have received no reply. I later had the original Brazilian Blowout done at another salon, where my stylist confirmed the two formulas are entirely different treatments with different results -- and that the free formula has received many complaints. The Brazilian Blowout company's own website confirms these are two different products requiring separate certifications. The free formula was only introduced to the market in early 2025, yet I was told by Donna that they had been using it for 5 years ( which would be impossible)-- but I guess that was her way of saying they don't need to inform clients that they are going to provide a different service than the one they have listed on their website. Both the stylist and manager at Hunter Paige appear to lack the basic product education that should be required before performing and representing this treatment to clients. The photo difference speaks for itself. At the end of the day, they misrepresented and misled me on the product they were offering, and when asked a basic question about it, they were simply incorrect. It took me about 10 minutes of research to disprove every single argument they made to me. I deserved accurate information before my appointment, or at the very least an honest answer when I asked directly in the chair, not a bait and switch, a dismissive hang up, and silence. Although this review is specific to the Brazilian blowout treatment, I would not recommend this salon for anything based on the customer service I experienced from the manager. At the end of the day being kind and respectful costs absolutely nothing and would have gone a long way even if a refund wasn't possible. After talking with others who have been to the salon I know I'm not the only one who feels this way about the management.

I can express enough how worthwhile it is to drive out here to get my hair done every couple of…read moremonths. Ariana is amazing. She cuts my hair in a way that only needs a refresher every 4-5 months and the color is stunning. Always consistent and I always feel comfortable each time I go in. I've been getting my hair done here for the past couple years and I'm still blown away each time.

Ariana and all the stylists at Misfit are fantastic. Ariana has been cutting my hair for years and…read morewe just started in with color! I always leave feeling fabulous and I always get compliments on my hair. They're knowledgeable and good at what they do!

It took the stylist 4 hours to destroy all the work I'd put in for the last couple of years trying…read moreto grow out my gray. I'd gotten it past the really awkward phase. I asked for babylights through the transition part of my hair, a silver gloss, and a layered haircut. After 4 hours and this putrid color, the stylist hadn't even gotten to the cut yet. I left without the cut or blow-dry/style. Anyone who has ever gone through the process of trying to grow color out of hair knows this isn't just about getting a one time bad color. Even if I was refunded my money, I'd still need the fix for the immediate hair plus 2 years of ongoing maintenance color. This is literally a cost to me of over $1k plus the hours and hours I will have to commit to it again. My hair feels like straw, when it was very healthy going in. Plus, there's just the fact that I'm old. 2 years is significant. I am furious. More so at the management than the stylist. This was her first day...part of the reason for 4 hours. She had to continually leave me to go consult with others. Somebody that new, that timid, and with that many questions needed someone with her, assisting. I deserved that. She deserved that. WORST.SALON.EXPERIENCE.EVER!

Would not recommend coming here. Since the owner never returned my call, I'm going to let everyone…read morehere know what happened and you can decide for yourself if you wish to risk your money or not. Mine is hard to come by and I waited a very long time to get my hair done just to have it done wrong. I stopped in to CoCapelli mid June because I was searching for someone that specialized in platinum blonde color. I found Alivia on their website and stopped in to see if I could get a consultation scheduled. I was informed that she was out with a broken arm and a different stylist was recommended. I told the receptionist that I have complex hair, need someone very well versed in platinums and I wanted to make sure the stylist I got had over 10 years experience. She assured me the stylist she was recommending was the right fit, scheduled an appointment for my hair to get color on July 19th. I reached out to this stylist and requested a consultation in advance to make sure she fully knew what I was wanting done and could see why I was letting my natural light brown color grow out since last year. She texted me back that a consultation was not necessary, I was going to be her last appointment that day and we'd have plenty of time to talk. Red flag #1. I did send her pictures of my current hair color, and the pictures of what I was trying to achieve with putting some platinum in it but not wanting a lot of that because I had to have very low maintenance color, I could not come back every 8 weeks to get my color redone. I wanted to have it mostly my natural light brown color with some platinum added in for dimension and high contrast. So I get to my 1:00 appointment and meet her, very sweet, but I find out that I am no longer the last appointment, she is saying I was booked for foils and should have been booked for balayage and we have to get going. Red flag #2.... I did ask if I should reschedule, and she said no no no, we can make this work. I once again showed her the pictures of brown hair with some streaks of platinum worked in but a lot of the base color was still there and there was a lot of contrast between that and the platinum. When we got back to the chair after color, wash and rinse, she had a heck of a time brushing out my hair. It was very snarled from all the back combing and she wasn't hurting my scalp pulling my hair so hard but I was concerned it was stretching freshly colored hair and damaging it (later I find out I do have broken hair!). We finally got it brushed out and then started talking about a cut but by now we were quickly running out of time. She cut the back in a V like I asked her to, trimmed the sides but after talking about point cutting my bangs, never got around to it. She started blow drying my hair and just kept saying "oh it's so pretty" over and over - Red flag again. When I looked in the mirror, I commented about how much blonde there was and she said "all I did was follow what your previous stylist did". My heart sank. If I wanted that, I would have gone to my previous stylist and that's not at all what I asked you to do. By the time she got the blow dry done, I was speechless. Most and I do mean most, of my light brown hair was all gone. She put so much blonde in my hair and then all of my bangs are now bright yellow and there is this lovely (NOT) orange glow on the top of my head that I couldn't hide if I wanted to. I tried to like it, for her sake. She put a lot of work into it and a lot of time but it's not what I wanted, I've had the overall blonde look before, many times, it's not what I wanted at all and not what I waited 10 months for. And then she was in such a hurry to get out of there that she didn't even tell me about the product she recommended at the start of the appointment that would help take care of my hair after she did it. I had a trim scheduled for September but by the time Tuesday rolled around I was too upset after having to look at this mess all weekend. I called Tuesday to cancel that appointment and the receptionist that answered is the same one that was there when I got my hair done. I told her to cancel my cut, I'm not coming back. She asked why and kept pushing until I told her. She said they are very customer service oriented and truly care about their clients there and their happiness and that she'd have the owner call me about it and try and fix it. Well it's now been over 2 weeks since that phone call and there has been no phone call from anyone and no text messages so it's obvious they don't care about their clients. They got my money once but it will never happen twice. Now I have to start all over again trying to get my natural color to grow back out with all this blonde, it's going to look awful! Upsetting experience here!

My fiance introduced me to this salon over 5 years ago when I first moved to Nashville. He had such…read morea difficult time finding a salon that would cut his hair "just right" and he ended up loving it here. He is quite picky so the fact that he's been coming here for 6 years says a lot. Our hair stylist Judalon is a fabulous southern woman that is almost as entertaining as she is a great stylist. I love coming here to chat her up and usually tag along with my fiance when he comes just so I can see her. Also, the prices here are amazing. I pay $35 for a haircut. I've heard of my friends paying double, sometimes more, for a haircut in the city. Honestly..my hair isn't worth that much and I think mine looks just as good as theirs after their $70 haircut.

We moved to Mount Juliet Dec. 1, 2011 and I thought it would take quite a while to find another…read morehair stylist that does my hair in a way that would not make me cry every time I look at it. WELL- I found that place, and that stylist! May I introduce hair magician Shannon Wiseman.... Ta-Da! I will start this with an explanation of my hair: thin, crappy, and lacks luster and body. When I walk out form getting my hair done, it's like it's someone else's hair altogether. She "makes out" with my hair, and my hair loves her! OK, aside from all that. The cuts are reasonable priced, and the salon is nice too. Easy to get to (right next to Home Depot in Hermitage). Shannon has some funky hours, Thurs are her only late night... Hey, hey, hey.... don't go scooping up on my time ladies! She also has daytime hours available. Give her a ring and she will make your hair sing! swisemanw@yahoo.com Thanks for digging my YELP!

WOW!! So happy with my dry curly cut (w/wash, dry and style after..) with Melody Coats who is a…read morecurly-girl herself! I've been looking for a down-to-earth salon and someone who I could really vibe with and she meets all of my needs and hopes! GREAT, thorough cut and a super-funny woman! Check her out! (Very affordable, too!!)

The 2nd star is only because I hope the other stylists aren't as bad as the one I saw. I am new to…read morethe area and needed an emergency trim for a party I was going to back in December. The woman I saw asked me what I wanted and I gave her very explicit instructions... Do not take off more that 1-2in., including my layers. Needless to say she started chopping of 4-5in. from my layers. I had to make her stop... and blatantly ask her "What are you doing? I thought we agreed to a 1-2 inch trim?" She responded by stating that it would take length off of my "total length" but would stop if i wanted her to...so off course I wanted her to stop. I also said it was not necessary to style my hair because I was going to the gym right after work. She proceeded to do so anyway and charge me for it. So $45 and 5 months later, half of my layers are still trying to recover from the experience. My new stylist is still baffled at how this happened. Needless to say, I do NOT recommend this salon, even if it is an emergency.

My new splurge while traveling for work is to get a blow out the day before going home. It's a good…read morechance to relax and my hair looks great for travel day. After some researching, I wanted somewhere that would do more than just wash and dry my hair. BBC Nashville for the bill. Allison was my stylist. I arrived, was offered coffee/tea and promptly taken to a quiet little room for my service. The lights were dim and relaxing music was playing. Allison came in and looked at my hair under a cool microscope thing. She then picked the right products to wash and nourish. I have a ton of hair and so just having someone wash and dry this mop us a treat. But the scalp massage was an added bonus. I almost fell asleep! Then she blew out my hair and it looked amazing. Such a great service and fair price. I don't know when I'll be back to Nashville but when I do count on me coming here again.

I needed a rescue and Emaline and Betsy gave me that. It was a bit a dye-r situation (see what I…read moredid there? ;)). I posted in a Facebook group about anyone having any openings that day. Pony reached out to me and told me that Emaline had an opening at 1pm. I put out the post around 10:30am. Timing worked out. The location was a couple of minutes from my house, and I had never noticed this salon driving down 8th. Alright, let's do it. Between the time of my arrival and the time we confirmed the appointment via Facebook messenger, someone from the salon reached out to me directly via phone. He explained to me what to expect with their covid guidelines and what to expect with my email and texting system. They send out a confirmation email day of appointment to confirm if you're still able to attend. Since mine was the same day, I still go the text. The waiver that is sent via email is basically you confirming that you do not have covid and you're not putting the salon at liability for the virus. Upon arrival, you call and they let you in. You immediately directed to a sink to wash your hands. A mask is required upon entry and you are mandatory to wear it the duration of your visit. The employees also wear their masks and the booths are spread out to provide social distancing. Earlier this week, I was a hair model for a student apprentice at another salon. She was super nice and I enjoyed my visit with the apprentice, but what I signed up for was not the result I got. Needless to say, a color correction was needed in order to remedy my hair situation. I was not meant to be a red head and I wanted to get something more in the color realm that I was planning to be initially. Emaline was a heaven-sent. Betsy, the owner, was right there with her as well. Emaline is Betsy's apprentice, but has been working at the salon for 3 year and 2 of them as a cosmetologist. Betsy has been doing hair for 20 something years and has owned her salon for about the same amount of time. BBC are her initials. I could not name the list of services that they did, but what I can say is that they did a damn great job and that it took them a better half of 4 hours to get everything done. They took my fire red to a subtle brown with blonde highlights. My hair is a shinier version of my natural color that looks sun kissed. They used a permanent color, foils, and a strong conditioner that helps with split ends that won't damage my hair. It took a lot to get it back to something reasonable that would be more natural looking and less abstract for my taste. I am all about crazy hair colors as I have sported many in my time, but I am graduating in 3 months and I need something natural looking for the sake of my graduation photos. Plus, I want something that is maintainable. This is going to be a hair color I can maintain for quite a while and won't require repeat bi-weekly visits to keep the vibrancy. I think the highlight of my visit aside from Evaline's wonderful head massage in the sink was the conversations had. Everyone is so chill in the establishment. They are genuine in their intentions and they are truly customer oriented to ensure you are getting the service that you want. I was grateful for the consultation we went over before getting my hair done, and it only solidified my happiness with the end result. I look forward to returning and experiencing more services from BBC Salon. For the record, they offer quite a few services including vegan sunless tanning, waxing, eye brow tinting, hair + scalp treatments, and lash lifts. This truly is a go-to for all your needs. Lastly, Betsy sent me away with a goodie bag. She said that new clients get to take home a single product as a 'thank you' for visiting. She also gave me some shampoo samples that would be good for my hair. I like the shampoo a lot! They have some good products that cater to their clients. Check it out!

Quality stylists and a good cut and blow dry every time I go there…read more Have never had a bad haircut there. Love the fact that I can get an appointment after 5pm Highly recommend.

Worst service I have ever had in 30 years of highlighting my hair. Stylist rushed and had terrible…read moretechnique with putting in and taking out foils, I could feel my hair being pulled out. This was a Color Correction and he took no time to listen to my requests. I knew right away it was going to be bad. My usual stylist at Sola Salons was mortified less than a week later and requested I send this video to warn others. Bleed marks, damaged hair, chunky and uneven yellow highlights. $350+ for the most expensive and worst experience I have ever had. Run.

Highly Recommend Eccentric Hair with Natalie as your stylist. I have been going to see Natalie for…read moreover 15 years. She does a fantastic job on color, highlights, and cut. She takes her time and uses high quality products. My teenage daughter is going to her now too. The best part is she is reasonable; which, is so hard to find in the Nashville surrounding area. I was sticker shock with prices of salons when moving from Washington DC area to here. But, after using many different stylist I just got lucky to find Natalie and have been very pleased. Her salon is in Sola Salon which is across from Costco in cool spring.

they did not follow the instructions given work better I'm never coming back…read more I loved my hair before it was long. It was cut way to short. the customer service is low!