After calling Dick's Sporting Goods to ask if they sell fishing licenses, they recommended…read moreTurner's, located on the street behind them. We had never been to a Turner's before, but I was expecting a bigger store. It's small but mighty, filled with fishing and hunting gear. The young lady at the front of the store immediately welcomed us in and asked if we needed help. She was pleasant and efficient with getting the fishing license for my husband. We walked around the store for a quick browse. Most of the other employees were busy helping other customers at that moment. Can't really speak on the inventory or the prices, compared to Big 5 or Walmart, but at least we know what to expect from Turner's Outdoorsman. Check them out as an alternative to the big box stores.

It's nice to come to a place where the employees are knowledgeable and happy to help. We've been to…read morethe bigger box store to look at guns and it can be a long wait to get help. And when it's your turn, you get rushed, argh! Not here. We just came to look at some Glocks and bought some gun cleaning supplies. The store has a nice inventory of all your sporting needs. They had pretty much everything you find at the box store but in a smaller, organized space. The employees were friendly and eager to help which will have us coming back.

h they had good fishing lures and its such a good place for…read morefishing hunting and a lot other stuff

6/1/2026: I purchased survival items for camping, i.e., I needed a new bear spray because the bear…read morespray I previously purchased was expired, always need H2O purification tablets, & hey~I love using multi-tools. Aside, it was imperative checking what kinds of fish were swimming inside the gargantuan aquarium: STURGEONS! So AWESOME!

I like this location fine! I was wondering why it gets rated so low and it looks like it's…read moreprimarily been a customer service issue. The only bone to pick (that I can tell) would be that if you need help on the floor, you sometimes have to comb the place for it. In their defense, the place is so large that they'd have to be significant overstaffed in order to feel like help was easily accessible. Pretty typical in the super large warehouse sized stores. They seem to have the things we need and when we need them. Customer service is friendly and helpful (thank you, Alex). Decent selection and prices seem competitive although I'll admit I haven't bothered to price match too much.

Another terrible experience. You guys wanted me to give you another chance, and the result was just…read moreawful I had cancelled the gun purchase, but the ammo did not get cancelled. It was confirmed to be at the store. JUST LIKE THE GUN WAS. I receive multiple emails that the ammo was available to pick up. Went to the Rocklin store to pick up the ammo on 08/22/26. We signed in to the digital queue. But that didn't matter because they weren't even using it and just helping people that walked up to the counter. After FINALLY being asked to step up for assistance, I gave him my name, id, and order number. The gentleman then took my id to the back to "locate" the order. THAT TOOK SEVERAL MINUTES. He then walked around the store for a few minutes, with my ID in hand. Finally he came back to the counter and said that the order was not in the back and did I mind if he pulled the Ammo order off the shelf. And I was perplexed ?? Why are you asking. ?? Just pull the order. Why wasn't the order pulled and ready LIKE THE EMAILS STATED IT WAS!!! He then COULDN'T LOCATE IT ON THE SHELF AND I HAD TO SHOW HIM THE AMMO AND WHERE IT IS . We did not see it. And he then went in the back AGAIN WITH MY ID IN HIS HANDS. I asked him for my ID back since I didn't want him to set it down some where as he tried to "locate my order". After several more minutes, he told me that he could not find it. At that point, I asked to cancel the order and to speak to the manager. The associate said he already notified the manager, who was also aware of the gun/ inventory issues I had previously. I STILL DEMANDED TO SPEAK TO THE MANAGER. A few more minutes went by when he decided to come out. The manager was extremely rude and you can tell my his attitude and he disheveled clothing that he did not and does not care. I stated my complaints again and noted that they were the ones who did not cancel the order and accepted it. He then proceeded to say that THEY NEVER GET THIS AMMO TYPE IN HIS STORE. And I said someone in his store approved/accepted the order. He claimed that he had no way of checking who accepted the order. And I simply said that was no excuse and this whole situation was handled extremely poorly. He then said " Well what do you want me to do". Sir, I want you and your store to get your shit together, AND DO YOUR JOBS so I am not wasting my time with people who clearly do not care when there is an issue that they caused. Managers who act like this when the issues are caused by them, their stores, and their employees have clearly lost the plot. And to continue on with his rude behavior, after looking dead at my husband and speaking to him, he then cuts my husband off mid sentence to say "I was talking to her". Sir, you are looking at my husband, and talking, he was thinking that the conversation had been directed to him. He then asked WHAT I WANTED TO DO ABOUT THE ORDER. Not only were you aware of the issues with the gun inventory , you did not take the time to verify if the remaining items on the order were in stock at YOUR FUCKING LOCATION??? You have the audacity to ask what I want to do with an order of Ammo that you just said your store never gets. Like I'm supposed to leave this order open with you all having my money and me not having any ammo. I asked that the order be cancelled and my money refunded. I received and email today from Sportsman Warehouse that my order was cancelled because it was ABANDONED. How the fuck can I abandon an order for an item that was NEVER THERE AND HAD NO INTENTION ON BEING THERE. Basic customer service is all I was asking. Nothing free or discounted. I wanted the items that I paid for and was confirmed to have been there. What a fucking shit show.

Back in the day, if I was looking for a decent sporting goods store, I always ventured to "Big 5",…read more"The Sports Authority", and even "Walmart". Jump forward to the present day and "DICK'S Sporting Goods" takes the crown for the biggest and most complete selection of anything sports-related. This is a nationwide company that has been in operation since 1948 and since then (as of 2026), they have over 700 stores that are currently operating. The location I am focusing on is at the Stanford Crossing shopping center in Roseville, CA. Located directly off of Stanford Ranch Rd and tucked in between Fairway Dr and Five Star Blvd, this location has been around since mid-2017. What makes this idea is the close proximity to other major retailers as well as the very large parking lot. During the dozen or so times that I have been inside here, I have never had an issue finding a parking spot, even during peak holiday season and busy weekend days. Upon entering, you will notice that the store layout is massive. Soon, you will see how this place has just about everything you might need when it comes to sporting goods. The cash registers/customer service area and the lines for checkout are to the immediate right. Navigating around isn't too difficult as many of the aisles give you the feeling as if you are not bumping into anyone. I also wanted to add that there are two restrooms towards the very rear left part of the store. On any given day, there are dozens upon dozens of employees/staff everywhere; usually they are dressed in a green shirt with trousers and athletic shoes. To put things into perspective, they carry a huge assortment of gear pertaining to all types of sports; baseball, football, basketball, golf, hockey, lacrosse, pickleball, tennis, soccer, softball, volleyball, and much more. You will also find a nice variety of outdoor and camping travel essentials that include tents, sleeping bags, outerwear, and ski equipment. Additionally, their fitness/cardio selection is vast with a ton of treadmills, ellipticals, and everything to get your home gym going. I've purchased a mountain bike here that has been great so far. And let me tell you about their clothing line & shoes; here you will find a wide inventory of men's/women's/kids clothes apparel, sports jerseys, and all types of shoes. During my most recent visit, I needed a comfortable, long-lasting pair of reliable walking shoes. After narrowing down my selection, I finally settled with the Brooks "Glycerin 22" series that provided the support and comfort I was looking for. Also keep in mind for the deep discounts this place offers. These shoes were selling for $164.99 but there was an online Dick's Sporting Goods coupon that were selling these for $114.99. Even better, with every purchase over $100.00, I received a $20.00 of coupon which brought my total to $94.99 + tax. Not bad for a pair of quality walking shoes. All in all, "Dick's Sporting Goods" is a very good above average retailer with an absolutely large variety of options. The only negative thing I would say is that their customer service isn't top notch as the employees that worked in the shoe area weren't the most knowledgeable in answering my questions. Not a big deal since I heavily researched these shoes prior to coming here. I think it all depends on which employee works where. For instance, my bike purchase (back in 2020) was amazing but this experience was just average. Aside from minor things like that, I am still going to give the Roseville Dick's Sporting Goods a respectable four star rating.

Dark changing room that often have to wait longer than should for someone to open…read more Asked to try on two pairs of shoes, two sizes the same shoe. I was brought two boxes of one shoe in each. She had disappeared and there was nowhere to be found so that I could ask for the other shoe. Found another sales person and was told that both of them had a display pair somewhere in the store. I don't know if she expected me to go and find it, but they were the exact same shoe with two different sizes and then they couldn't find the mate for one. And the one that we could find was dirty so I don't know if I was expected to buy a dirty shoe anyway. That's the impression I got when asked. Something about finding another shoe string. I got tired of waiting and decided to go somewhere else with better customer service. One thing, cashiers have been very competent during past visits.

I love this store and am so glad we have a Big5 here in town. The staff are always helpful whether…read moreyou are shopping, buying, and/or returning. We opt for Big5 over other places because you can find great prices here. Dick's Sporting Goods has a significantly vast selection however the prices can be through the roof. Thank you, Colton! Thanks Lance! Thanks Louis!

I am 45 years old, Big 5 has been around my entire life. Customer service used to be amazing,…read more. The entire store but especially loved the shoe department. They would help fit you, help you find the best shoe for your needs, check the fit.. The works. In recent years it's changed but today was the WORST. I took my 16 year old in who has scoliosis and different lengths in her legs which causes bad pain. She's at the age where her feet are done growing so time to get some good quality shoes. I expected service like it used to be, I expected to be helped. What I got instead was a rude teen? Early 20s punk who could care less about giving actual customer service. Ask for a recommendation on a good walking shoe? Response "I don't know check the wall". Ask if they have a size of a shoe "I brought out a bunch in her size, that's what we have" ... Yet he claimed he would check the back if I had any questions.. Guess he changed his mind? Part of me wishes I would have just walked out and checked elsewhere but again MY DAUGHTER IS IN PAIN WHILE WALKING so I didn't want to drag her store to store. My husband used to go in yearly for his New Balance update,.. When we got home and mentioned it to him he was "this is why I stopped going... And just use A@azon". I know times have changed in recent years but to me it's sad that a previous amazing store known for good service no longer cares. At this rate I don't know if they are the next old school business that will be the next one extinct.

Okay here's the snark: Orvis carries the bougie version products for a preening rich outdoorsman…read more Okay, I feel better now... The store is well laid out, the products are all of fine quality, the prices are high. The staff are all friendly and welcoming. Dogs are allowed inside and the employees fawned over my Labrador retrievers. Happy vibes, cool. Do I need a pair of $30 thermal socks? Nope, but if I did Amazon has a house brand for $14.99, for 5 pairs. My Yelp Elite spouse did buy an insulated rain jacket here last year. Well made, comfortable, She likes it. $189. And here again my snark, the same type of jacket on Amazon is $35. I'll concede that the Orvis jacket might be better quality. Probably not $154 better because both it and the Amazon cheapie are made in China. I like to browse around this store to pretend that I'm a wealthy fly fishing / duck hunting sportsman who likes to dress well for those occasions. And in the evening inside the members hunting lodge the guys would say "Hey Sonoma-Valley-Tom you are looking good, is that Orvis that you're wearing?" While we enjoy our $200 bottle of 15 years old Scottish Highland Malt.

There is a very helpful staff that went above and beyond to assist. The products are a good variety…read moreof outdoor and casual business attire for both men and women, stuff for your dogs, fly fishing gear, amazing hunting and fishing excursions throughout the world, and a variety of gifts and accessories to accommodate everyone's needs. The Orvis products are made both in the USA and offshore. The Orvis company stands behind every product they sell far better than any other retailer I've done business with. As they go through great hurdles to make the customer happy and returning. The pricing is equal to all the competitors but the value is better because of their guarantee! Being a retailer that has been in business since 1857, and still privately family owned, they understand customer service and quality products!

Loved my experience here! There's definitely some strict workers but it only makes sense for your…read moresafety. Treated like a gun range to ensure everyone's safety. I came here with my husband and a friend, we all enjoyed our time! We went a little over our expected time but they ended up extending our fun experience anyway since we had people before us too. I would highly recommend this spot and this hobby!

They were absolutely AMAZING when we took our son there. They helped and taught him things that my…read morehusband and I couldn't since I didn't know much. They are family owned which I absolutely love and will be going back there

Needed my S-Works bike serviced before the weekend ride. Dropped it off Wednesday and it was ready…read morein TWO days! Amazing! Thank you Alex for taking care of it so fast!

Experience here was amazing! Best bike shop in town! Fixed a really complicated issue with my bikeread more

WORST SKATE SHOP THERE IS SERIOUSLY. The employees pick and choose who to sell shoes to. We are…read moreseriously just trying to get shoes for our family for Christmas and they tell us that THEY DONT HAVE THEM. Then we send a women in to the store and THEY SOLD HER A PAIR. This is the 3rd time I have witnessed them saying they DO NOT have the shoes and proceed to sell to who they like. This ISNT THE GOVERNMENT this is mainland skate and I hope their owners look into their employees. This is ridiculous and they act like they own winning lottery tickets for sale. We will be contacting the head of this store to inform them of the terrible lying service they allow in their store !!!

Long story short. Just make sure you check your receipt and make sure everything matches what you…read morebought before leaving the store. The girl with the glasses is trash. Think her name is Mary.

Updated review: I…read morerecently returned to this shop with a friend who was interested in purchasing a firearm, and I'm happy to report that the experience was outstanding. Not only did they have the exact model she was looking for (coincidentally, the same one I wanted to purchase originally), but the staff was noticeably more professional and welcoming this time around. While my friend certainly turned a few heads--she's objectively very striking--what stood out more was the consistently courteous and knowledgeable service we both received. It felt genuine and customer-focused, which made the entire visit smooth and enjoyable. The staff was so helpful and relaxed that I ended up making a few purchases myself--completely unplanned, but I couldn't resist. It's possible my earlier experience was just an off day, and this visit definitely changed my perspective. As a nice bonus, they even gave me a handful of stickers for my gun room wall, which was a thoughtful touch. Based on this most recent visit, I'm fully revising my original review and now highly recommend this store for your firearm and ammo needs. Great selection, solid customer service, and a team that knows how to make you feel welcome. Paraphrased other experience: I felt ignored and took it personal.

Very incompetent, they screw everything up. I think only the owner knows how to do anything, and…read moreeven that is questionable. His family is nice but do not have the brain power to get things done. You will be there forever and you will get ripped off, but it could be accidental because they don't know what they are doing. it's unbelievable they have any kind of functional business, let alone a gun store, run!