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    Sushi Dojo

    2.9 (78 reviews)
    ModerateSushi Bars
    Open 11:00 am - 9:00 pm

    Order Sushi Dojo Takeout or Delivery

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    SUSHI DOJO ATMOSPHERE

    What's the vibe?
    Quiet
    Good for groups
    Good for kids

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    Chicken udon No mushrooms

    Chicken Udon noodles are great! Green tea is spot on. But they are busy, an hour wait.

    The plate left by my friend who was charged full price for a meal that wasn't correct at first and brought back out overcooked.
    Ellysia Danielle B.

    Sunday, 1/14/24, my friends and I decided to dine in at this facility. Granted, I come here often, usually with different people despite having had some not so great experiences, I've continued to come and support this local business. That ends today. I will not waste my hard earned money at a business whose food is mediocre, managers are unprofessional, and staff lacks communication and customer service skills. As for ambiance, the location could use a good cleaning and new dishes, nothing too terrible to take away from grabbing a quick, or not so quick in our cases, bite. Upon greeting our table, the waitress- Gabby- greeted us by letting us know that she wasn't our waitress; she was only taking our drink orders to help out our actual waitress. Drinks were ordered and brought to the table wrong. She apologized, we were cool; it happens. After several minutes pass, Gabby returns and proceeds to take our food order; I guess she would be our waitress ‍ The four of us place our orders: vegetable yakisoba- spicy, bento box with a side of mixed veggies, Penang curry- no rice- and a side of spicy cabbage, and lastly, fried rice with only egg and diced onions. (I ordered the yakisoba.) My friend who ordered the chicken fried rice with diced onions and egg had a detailed conversation where she expressed she ONLY ate diced onions, and asked if this were possible. Gabby assured her that she understood and the diced onions would be no problem.. Gabby was off to the kitchen to put in the order. Nearly an hour passed, which we had patience with as Gabby came over once to refill drinks and replace drinks- there was something floating in the half and half. We were all still calm and patient. She let us know our food should be out soon. When the food finally arrived 3/4 of the orders were wrong. No one complained, we simply let Gabby know what our issues were. (I.e.: the veggie Yakisoba came out all veggies, no noodles; the fried rice had sliced strips of onions not diced ones; and the Penang curry with no rice and a side of spicy cabbage came out all mixed together as an entree and a side of rice- which of course is no issue, who doesn't enjoy extra food? The point in me adding this was either the kitchen didn't pay attention to Gabby or Gabby didn't pay attention to the orders.) Gabby said "she wasn't sure what was going on, the kitchen was blank and had a moment". My Yakisoba was fixed, I was grateful. The issue was the chicken fried rice was put back on the grill to dice the onions but the rice was extra hard and re-fried. My friend let Gabby know that she was grateful that the onions were semi diced; it's just at this point, the rice was all too hard. She no longer wanted the food and did not eat it. At this point Gabby was very nervous and lacked communication about said requests. She assured the table that she let the kitchen know about the diced onions, she'd bring the tickets, and let the manager know about our tables' issues. Needless to say, a manager never came over. I paid for my meal via the cash app option and was sure to tip Gabby. Being in the service industry I understand that tips are a blessing and based off of service, which she wasn't the best and definitely not the worst. I was grateful for the service she did provide. At the register, the fried rice could not be taken off of my friend's ticket because there was no manager. Gabby told us to hold on because she was going to talk to the "serving manager" who never came over and addressed us at all. Gabby let my friend know nothing could be done because the manager wasn't there. I've never experienced such cluelessness regarding a situation. I stepped in and asked Gabby if my friend was still being charged for a meal that was left on the table barely touched beyond the bites revealing the refried rice. Gabby said yes, she would be charged and let me know a manager would be in later; I could leave my number and she'd have a manager give me a call. This is what upset me: the manager calls, and it was a woman who asked me what was going on. I proceed to explain the situation- I was put on a brief hold and a man gets on the phone claiming to be the manager. I re-explain the situation, which he said he was aware of. I hear discussion in the background and laughing. At the end of the day there was never an apology, simply arguing and disputing of facts- it was a joke to the staff.

    a plate of food and a bowl of sauce
    amber g.

    After a delightful Sunday service, my mother, friends and I decided to have dinner here after a long while of visiting. The last time I came here some years ago I did not have the issue I am about to divulge. We walked in and were serviced rather quickly, always a plus! It wasn't super busy but we could tell staffing was a bit low at the moment. The atmosphere was decent nothing too exciting but good for where we were! We were very patient and understanding while we waited. Finally someone from the wait staff named Gabby came by and said she would be taking our drink orders but she is not our waitress. She went off for our drinks and came back with incorrect drink order which was rectified. Eventually she ended up taking our food order despite the information we were given, no worries there! While we waited on our food we noticed there was something floating in the tea given to my mother, which prompted me to check my tea. My sweet tea also had something floating in it, so we had them changed out; I did not trust it so I got water. Our food finally comes out during our mingling and majority of the food was incorrect. We ordered vegetable yakisoba (spicy), a bento box with a side of vegetables, fried rice with just egg and diced onions and the Penang curry (w/o rice). My mother ordered the fried rice and asked if diced onions was something they could do as she does not eat julienned/sliced onions. Gabby confirmed that it was doable and shouldn't be a problem at all. When our food came out the yakisoba (this is a noodle dish) came without noodles, the penang curry came with rice (we are not complaining about extra food), and lastly my mother's rice had non diced onions. To top it all off, the shrimp in my bento box were NOT clean, but I went around it and ate everything else in the box. We sent back the fried rice as she was told it could be corrected. When it arrived back to the table it had been "diced" by tossing it all back on the grill and chopping it up leaving the rice hard and unenjoyable. My mother took a bite and couldn't get through the rest. She left behind the entire plate of food and we told her to get a manager involved. She chose to pursue to pay but we asked for a manager for her. We waited at the front for someone to come as the person in the front just stared at us, soon Gabby came. We asked if there was a manager and we were told there was not one there she got the person who as technically in charge (the person who sat and stared at us waiting to pay). She was told her order could not be refunded so we asked could we leave a contact number for a manager. Two managers spoke with one of our friends about the situation and I was informed they were rude, laughing and mishandled the situation. She also was told" you got lucky that you got diced onions because we only slice them here." Even though her onions were not sliced in the Yakisoba I digress. As a Chef, customer service expert and consumer this definitely lacked professionalism and care. If a customer is paying, patient, more than understanding and never rude why not take care of them? If the food was not eaten it should have been taken off after it was sent back one time. Mind you one of my friends tipped regardless of her many bad experiences at this particular location. Needless to say I will not be back here and neither will my friends and mother. -Signed, Sunnyy

    Hibachi veggie and tofu.
    Angie S.

    I ordered the hibachi tofu and veggie plate. I was not happy since everything including my veggies were covers in sweet syrup mixture. Yes it ruined my food! I told the waitress and she said that is how they cook there Habichi by adding teriyaki to all dishes. Do not order this it is disappointing !

    Chicken Bento Box
    Matthew T.

    We always get a solid meal here. It's not fancy necessarily, but we love it and always get solid service. I love a basic bento box, and my wife is pleased to be able to get solid sushi when we're in Shelby. Plenty of seating and decent parking are available. It's dark and chill in the restaurant if you're not looking for brightness and noise. So it's a win for my anxiety.

    Rainbow Roll

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    6 years ago

    Long wait for food and terrible taste and texture of steak plates. Sushi was great, but will not return.

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    6 years ago

    I was devastated to see the tables not 6 feet apart and none of the staff had masks on we didn't even sit down

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    7 years ago

    I love it here. Best sushi on the east coast. Service is great. Food outstanding. I come here every week.

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    14 years ago

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    11 years ago

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    13 years ago

    Disappointing. Not a place I'd go back to. Left to go get something good. The squid salad was especially icky.

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    8 years ago

    Good spot as always, fresh and very quick, great service, super friendly staff and always on point with their suggestions

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    12 years ago

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    Page 2 of 2

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