My experience, 1. I want to thank Your Medical Director Dr…read moreP. Yabes for figuring out that I had pneumonia and sending me back to the hospital that I should not have left. 2. Case Manager Reymond E. has been outstanding getting everything completed in a timely manner. Every time I have a question or a concern, he has been there and has fixed it. 3. I cannot remember everyone's name on the second floor. This is about the day and night shifts every Nurse, PCT, all support staff at nurses' station and housekeeping. They are friendly, kind, will do everything that you need with a smile (even if they are not assigned to you or your floor). The staff is very professional you should be very pleased that they are working for a great company. If I ever have to go to rehab, I will defiantly come back here. 4. Dani M. has the best PT, OT and staff. I have been in quite a few rehab centers (in/outpatient) and by all means you have the best. She is doing an outstanding job. I saw the sign outside her door (come on in and chat which I did) when I was walking by with Hannah and Dani was great. 5. Edward S. definitely knows what he is doing. He evaluated me and did an outstanding job. He also listened to my concerns and came up with a plan of attack. His knowledge of the muscles and nerves helped me a lot to get where I need to be. The stuff he has given me helped me more than the OT person I had when I had my stroke. He also has the respect of everyone on the therapy floor, if they have any questions, I have seen them go the Edward and he will an something and they go back to their patient. Edward needs to be in a management position. 6. Hannah G. physical therapy knowledge is above all PT persons I have had the privilege of working with. She has a great sense of humor. I had a problem when exercising, I would hold my breath. She kept saying to me breathe, breathe, those words are stuck in my brain and will never go away and I watching you. She is the only one that made me rest in between tasks the proper amount of time required. I have seen her work with other patients, and you can tell she really cares about them and all patients. She even gave me exercise to complete at home. She is a great asset to your rehab facility you can not ever let her leave. 7. Having to stay a few extra days was what I needed thanks to Edward and Hannah I have continued the exercise that they have taught me. 8. My only negative thing I have is you TV channels, they don't match what your channel lineup has. I can only watch channels 2-34. Channels 35-52 did not work. 9. You have an outstanding facility, what would make even better is after I left inpatient care, is to come back as an outpatient to contain with PT/OT care.

Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

I spent time here visiting someone close to me and had a positive experience. The staff were…read morewelcoming and seemed to know the residents well, which always makes a difference. Things felt relatively organized and the environment was calm. It made it easier knowing my family member was comfortable.

Another place that is rated 5 star by Medicare and you have to wonder how do they get these…read moreratings. I needed PT really bad, my initial assessment from PT was several days after I moved in then I never saw anybody else for about two weeks, when I went down there to inquire as to why I was told their records show OT has seen me everyday. I filed a complaint with Medicare for fraud investigation. I was also shocked how little equipment they had, I was told their other facility had all the equipment, so we had to wait in line and there were some severely disabled people there. Absenteeism was a big problem which resulted in over an hour response time minimum, one of my CNAs spoke no English at all I would ask her to do something she would nod, leave and I would never see her again, it got to be where I would yell "don't act like you understand me when you don't!" Finally I went down to the nurse's desk to complain and the whole staff came out to gang up on me, how dare I complain about someone who speaks no English, the nurse finally told me that I am receiving good care and I should be happy to receive the care I'm getting. I complained to the administrator and got an apology, after that when I asked that CNA for something she'd bring in somebody else to interpret (a waste of staff don't you think?). My roommate contracted COVID and they wound up quarantine us both no medicine. I asked the doctor for something like paxlovid any kind of prescription, he turned around and walked out. Was it effective no they wound up quarantine the whole Wing. All the physical progress I made with my PT over the weeks went right out the window and I had to start over again. This used up the time to get covered by Medicare which I felt they should cover as they didn't properly treat me. Speaking of the doctor he played footloose with my medication (they just can't leave it alone), when I showed my PCP what he did, he was livid why go to the trouble of assigning and tweaking medicine only to have somebody change them willy nilly without consulting as to why? I consider that arrogant! I had a talk with the dietitian and was assured everyone was getting their nutritional needs considered only to find out all the patients got cheap sugary Kool aid to drink Food was horrible I lived on sandwiches and take out Good luck getting somebody to answer the phone. No I will not go back.

This is my mom's second stay here at Woodside. The nurses are top notch and responsive. There are…read moreenough CNA's for the patients so they are not waiting for someone to help them with personal matters. The food is top quality, you actually know what items are on the plate. The staff are extremely friendly and helpful to family members and patients. What also sets this facility apart from any other facility is cleanliness. You can go in and it doesn't smell bad. It's also comfortable and bright with wide halls, large rooms with big windows or sliding glass doors. You also receive the best skilled nursing care around in my opinion. The therapy room has floor to ceiling glass windows. They keep patients active with games.

My mother received wonderful care during her stay. The facility was clean. The staff was kind and…read morehelpful and she loved participating in bingo and relaxing on the beautiful front patio! A special. thank you to the therapy team for helping her regain her strength and return home. We are so grateful! The Barnett Family

I walked into this facility and know what met me, almost all the staff were smiling and busy with…read moretaking care of their residents, no smells or coverup smells , a nice wide open lobby with residents smiling and interacting with one another and the staff in a wonderful manner, as I took a tour around the smiles abounded and hardworking staff were busy attending to their residents needs, this a a large facility and i was amazed no call lights were going off, no one was screaming or calling for help and the facility has a tracking system on each station that displays the times a residents call light had been on and off the 2 nursing stations I walked past no one was calling for more than 5 minutes. I grew up around nursing homes and my family owned and operated 2 of them back on the east coast, in my years of work in healthcare I have been in numerous facilities and I would say this is in my top five especially for its location, its close to everything. I highly recommend coming in for your own tour and to see what is what.

Manjula I was…read morecompletely impressed with the staff and front desk They are providing excellent patient care with compassion.

My wife spent eight weeks at Advanced Health Care of Sacramento. I had visited several SNFs earlier…read morebut when I took a tour of Advanced Health, I knew in a minute that this is where I wanted Jane to stay. I can't adequately express just how good this SNF is. If you want exceptional care from a team of people who go the extra step to insure the well-being, comfort, and progress of your loved one, this where they have to be. There are no exceptions to that. You must get them admitted here. The entire staff are kind, friendly, competent, professional, and, in my opinon, without peer in this area. If you have the need and they have the space, you take it. You don't think about it, you take it immediately... because that space will be gone in a Hollywood minute. The physical plant is modern, bright, airy, super-clean, and never once had that stale "SNF smell." The director of nursing, Fedilyn and the clinical nurse manager Karren will see to your loved one's every need... no exceptions. Yolanda will make admission and move-in totally stressless. When your loved one is ready for discharge, Bethany will handle everything for you. Sean and his PT staff are well-trained, patient, and totally supportive. The nursing staff is terrific as are the nurse-assistants. When you need something in the middle of the night, someone is there for you. If there is a need to be transported to a facility for a quick scan or x-ray or doctor visit, their vans are modern and their drivers are safe and personable (ask for Manny!) They have wonderful activities during the week with an ice cream social on Friday. But if your loved one wants to just stay in the room and read, that is fine too... there is no pressure to do anything... except recover. Every SNF should be as good as Advanced. None are. If you or your loved one needs rehab... this is the place.

At Advanced Health Care I was subjected to entirely arbitrary fluid restrictions by their doctor…read more When I tried to appeal to their doctor I was not listened to. At Sutter Roseville Medical Center I was not subjected to fluid restrictions nor at the current rehab facility I am at. That's the reason for the 1-star rating.

This is my fifth night at Sherwood Healthcare center. I am receiving very good care and have…read moredeveloped a rapport with many of the RNs, LVNs, CNAs .Sometimes, for me, I'm very pleased with the type of care I receive. Sherwood is a very well established older facility. The rooms are spacious enough, it is clean, and of course the staff work very hard to keep things running smoothly. I am in room 25AB with a roommate. We seem to have the cooler and quieter area of facility.. sometimes I can hear the purr of the trains on the tracks that are nearby. Carol has been with Sherwood for over 30 years. She is amazing at her job, try hard to accommodate patient's needs. The Sien is in this facility are very good about providing fresh ice water in the pitchers for us. I feel it every time you ring the call button for something they try their best to accommodate our needs as soon as possible. They're very quick. The fear of Sherwood is a very professional and will run facility. The doctors and all the staff are very helpful. Nurse address issues and progress, expediently and strive to keep the patients any good rehabilitation environment. The PT department is very much involved in making sure that we have what we need in order to rehabilitate properly. My feelings are very positive about this facility.

Normally, I don't review rehabilitation facilities but I just had give a shoutout to "Sherwood…read moreHealthcare Center". Long story short, my eldest brother (who is in his 60's as of late-2024) recently had colectomy surgery which sidelined him at Mercy San Juan for about a week before being transferred to this place (in November 2024). Located in the heart of East Sacramento, this place is directly on Elvas Ave and tucked in between Coloma Way and Fallon Lane. Parking is relatively easy to find but be careful since some of the parking spaces are dedicated for employees only. Since my brother is a qualified Medicare participant, he receives extensive room and board which provides daily care, 3 meals a day, and recreational programs that are provided. This includes dressing, bathing, personal hygiene, daily housekeeping service, and in-person social services consultation, As far as the activities, they include stretching exercises, games, trivia, arts & crafts, and musical programs. I think this plays a huge role in assuring that every patient is well cared for during their stay. There was even one day where service dogs were brought in to help comfort a lot of the patients. I have read some of the reviews (some were not very nice) where they had bad experiences with the staff. Mainly neglect, lack of communication with the staff members, and other factors that can bring the overall experience down. From my observation visiting here on 3 separate occasions (Sat 11/16/24, Tue 11/19/24, and Sun 11/24/24), I noticed that everything was up to par as my brother (whose mind is very sharp) told me they have done an above average job in assisting him for his requests and needs. Many need to realize that anyone working in the healthcare industry deal with some of the most challenging and unexpected experiences and this place is no exception. All in all, "Sherwood Healthcare Center" is an above average place that is in a very quiet and desirable location. My recommendation is to keep in close contact with your loved ones on a daily basis. I have been doing this since he was brought here. When I factor in the overall facility (which is a little on the older side), services/resources that are offered, friendliness of staff, and experience, I am giving this place 3.5 stars and rounding it out to a 4-star rating.

Saylor Lane Health Care Center is a local skilled nursing home conveniently located in Midtown/East…read moreSac area. The staff are friendly and helpful and show they really care about their residents. The staff offers a ton of experience in different types of care, such as wound care, IV therapy services, restorative nursing and hospice care as well as a long list of other types of care and services. I have had a lot of experience with the staff at Saylor over the last 16 years and find them to be professional and responsive, and always kind and compassionate. Saylor Lane is a nice place to call home when you are on the mend. Shawn N.

Highly recommend this location for excellent care and a superb team of employees. I had a very…read moreclose elderly friend of mine that needed some rehab. It was recommended that she go to Saylor Lane. This is somewhat of a smaller establishment, mostly double and private rooms, beautiful garden patio and everything is extremely clean. Shout out to Grace and Zanda for going above and beyond and making my loved ones stay a great experience. I highly recommend this establishment.

Wonderful acute therapy location! Caring staff, exceptional service! I'd recommend them for anyone…read morewho needs medical rehabilitation or acute care. Top notch!

It stunk like urine and disinfectant. It was difficult to be seen by the one doctor, who I was…read moretold was the only one who could release me. The shower was broken for the first week I was there and has no grab bars. The CNA's were caring. Our women's room shared a bathroom with a men's bedroom, and I had to clean it every time I wanted to use it. They lost my personal medicine. They didn't give me a release date until I threatened to call the ombudsman. The director of nursing did not return my family's calls. The dietitian worked with me because the food made me vomit. Physical therapy was pretty good. The activities director was great.