Levy Jewelers or Levy's as called by the locals in Savannah has been a mainstay since I was born…read moreand they have have established themselves long before I was born. It would be understandable that they were my first stop in shopping for the perfect gift. Well, last Saturday I decided to pay them a visit. When I walked into the store there were three salespeople standing by chatting to each other which was fine because I was the only one who had walked into the store and no other customers were there at that time. Two of the salespeople saw me, but did not acknowledge me; however, the third person, David immediately greeted me and disconnected himself from the group to warmly welcome me. As I gazed into a few cases, I could see David positioning himself to grab keys while he exchanged some light banter with me. All of this was something that I really appreciated. As he took out a few pieces from the case, I felt as if David had the patience and attention of someone who truly cared about me and my business despite whether or not he knew or believed that I could either afford or would buy anything in that store. This would probably seem like a strange concept for some people; however, I have experienced treatment like that in more times than I care to explain. Yet, David was gracious. I told him that I wanted to check a couple of places before I made my decision. David did not seem annoyed nor did he give me any indication that made me feel as if I had wasted his time. He gave me his card and thanked me for coming to visit. After comparing the quality and price of one other place, I called David to ask him if that piece of jewelry was still available. I asked him to pull them aside and yesterday I returned to make that purchase. Ironically, the other two sales people who were in the store during my first visit was there to witness me paying for the items they probably thought I never would. If ever you are in the market to buy jewelry, go see David at the mall location.

Biggest rip off in the Savannah community. They gave me a…read moreprice over $300 for a battery on a fancy watch I got done at Anderson jewelers for $40 I'm amazed that people don't check them out before they use them. I wouldn't send my worst friend to them.

My wife and I wanted to replace our wedding rings for our 11th anniversary (because the original…read morerings were damaged in hot tub usage). We went to all the different jewelers on Hilton Head Island and got quotes for what we liked. Luis Quintero Jewelry gave us more quality than any of the other stores offered for a very competitive price. We got matching 10mm wedding rings with diamond studs. He completed the rings in time for our 11th Wedding Anniversary celebration dinner with two friends.

Owner and wife are great I would highly recommend them , nice display , great service Citizen…read morewatches

My phone looks brand new, thank you so much! Only took a few hours…read more.. Highly recommend.

I was in the immediate Berwick area and needed a new iPhone battery. Was told by a friend Hello…read moreCellular has them and installs. Was glad I did not have to search for a location and drive elsewhere. I walked in and stated my iPhone needed new battery. I had no knowledge of any off-market battery available for iPhones so would never have had a thought to ask, and was not informed of that upon requesting service and absolutely no indication of that. Unknown to me, and w/o any info provided, I assumed a 'new' Apple battery was placed in my phone. I paid and left. I received a message on phone from Apple the second I plugged it in for charging..."non Apple battery". I called Apple support to inquire, and they informed me of their policy and would not repair or even "touch an iPhone with an aftermarket battery", and they suggested I return it because it can and does causes problems. As I used it that evening, it was obvious something was not right in the performance of phone. I noticed the warranty limit on receipt, so after calling the next day, had an appointment set up two days later when a 'skilled person' would be there to swap it out. I was told it had to be ordered. Another trip back in...all "convenience" already void...supposed new Apple battery was installed. I inquired why I was not informed or given a choice about Apple battery at first visit. The very nice employee told me that "THERE USED TO BE A SIGN ON THE COUNTER...I DON'T KNOW WHAT HAPPENED TO IT." Immediately that evening i knew something wasn't right...battery ran very, very low w/minimal use! I tried charging it several nights, I always start charge before retiring and is completely charged in the a.m.. It charged, but again started losing charge right away and lost all charge by evening. I am not a frequent phone user all day at all. I have found no e-mail address to get my message in over the weekend, and there is no also voicemail available to leave a message. I will try when store opens at 10:00 and so hopefully won't have to make TWO MORE trips! I ended up paying $160.00 for an Apple battery that is faulty and does not work. Have never had this happen. Pretty bad and extremely inconvenient and time-consuming. Just the facts. I will update review.

Needed to find out if my Moms pearls were real or not and brought them here and walked in to…read morewelcoming smiles and a burst full of knowledge, top shelf service and kindness is a total win for me!

They resized my husband ring, and honored the price quoted ober the phone even though it was white…read moregold vs. regular, which apparently is a bit more involved. They had it ready very quickly as well. Absolutely wonderful customer service. Would definitely recommend!

We trusted Bernards with my wedding band. We wanted two diamonds switched out for emeralds. They…read moretried to jam two different sizes/ shapes. They said they didn't know they needed to be diamond shaped and they accidentally ordered oval. Yet they tried to pass the ring off as done. After that we picked up the ring a second time and they ruined the brushing. One of the emeralds fell out a week later and I bought a replacement wedding band from Kay's. They absolutely ruined what was supposed to be a fun experience. They take no pride in their work and they still charged us 300 dollars for a ring I can't even wear now.

If anyone ever needs a link removed from a watch or a watch that requires its…read more "electrical engineer" ( its battery) replaced, this business is the place to go. I had to take two watches into Bernard's today, Monday, January 20, 2025, for links to be removed and a battery to be replaced. One of the front-counter employees, Precious, was inside the room used for repairs, saw me, immediately came out and inquired if she could assist me. i explained the two problems, showed her the wrist band problems, and asked about the time to return. In about an hour, Precious called and told me my repairs were done, and I could pick up my watches. The process was easy, quick, and painless, and reasonably less expensive than any chain jewelry store. Thats why I give Bernard's 5 Stars. Jim

After using Yelp to check their hours I drove a ways out of my way to use their services. After…read moreall, I love supporting local businesses. This was a Monday. They were closed. I went back today, the following Wednesday around 1. They were closed, again. Sorry S'ville Jewelers. I'm sure you do great work, but new customers will never know it if they can't get in. Also sorry that I'm left with little choice but to go to a store with regular hours. Please update your Yelp page when you close for a day. Why have a Yelp page?

This place is awesome. You will be greeted by a large assortment of antique clocks as you enter…read more This shop has a small town feel. The owner/gentlemen that I interacted with was great. I'm guessing he was David. He was super knowledgeable and fair. He helped a lady before I was in and it was a quick 10 min repair that he charged a very small amount for. My visit was to get my wife's eternity wedding band repaired. Two of the 25+ diamonds were loose. My wife checked with Kay's, and a couple other local shops--all were around 2 week turnaround and $99. He did it the same day! I called this location and he said it would be a quick fix and that it should be around $35. Upon arriving, he inspected all the settings and said come back in around 30 mins. Once I returned, he had just helped a lady with an old compass. It was a simple fix that he helped her with in a matter of seconds and didn't even charge her. My ring was fixed and only cost $35! He even cleaned it too! Will be going back. I now have a jewelry and watch "guy"!!