First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

So happy to have came across this business on yelp! I recently had to take a trip out of state,…read morefirst time ever not having a family member house-sit and watch my dogs. Melody was the pet sitter and I wish I could rate her more than 5 stars! My dogs were comfortable in their own place without having to be boarded and received AMAZING care. Will definitely be using again soon!

This is a little late although they are deserving of it. All I can say is they rocked. My father…read morepassed away and I had to go home immediately for two weeks. I couldn't of did it without them. Lincoln my furball is normally shy but he came out to them too. You can trust them and so will your pets

I hired Kelly to care for my two dachshunds while I was out of town New Years weekend. Kelly came…read moreto my home a few days before my trip to meet with me and our puppies. She was timely, professional and so loving to my dogs. She did a wonderful job taking care of them. She sent me pictures and videos at every visit. We plan on going to Hawaii in a month and I have already hired her for 10 day trip.

Nothing has changed in the last couple of years since we wrote this 5 star review for Kelly…read more Still the best!

Response time and availability exceptional. Their app is extremely user friendly. They paired me…read morewith a detail oriented purrrfect person for my cats. Would definitely recommend their services.

We absolutely LOVE Critter Caretakers. We've used them now 3 times and they have such great…read morecommunication and you can tell they go above and beyond for their clients and pets. Liza and Tony make sure you're well matched with your pet sitter and have no problems reaching out to confirm schedules and other details. We are matched with Reagan whom we adore. She is so sweet and is always giving us updates and sending pictures along with a whole report. It is so nice knowing we have someone who is taking care of our precious Flower.

Skye has been my pet/house sitter for a few years now and she is the best. My dogs and cats love…read moreher and she attends to their needs in every way. Honest, reliable and punctual. Wouldn't have anyone else. Not only are my pets taken care of but my house is safe and sound too. Would give her 10 stars if I could.

Readers and reviewers please know, this review is written with no service provided!…read more I am however completing the review because Purrfect pets responded to "project" on Yelp. Yelp prompts a "why did you not chose this business" when you clear your "project" Please start with the "what went well". They are prompt in communication. I was provided a link to a website to fill in my pets info, contact info etc. The process and service were going very well until we got to the invoice/booking part. And here's where it went wrong. Potential clients, please read your contract!!! The requirement is payment in full for the contract 15 days before the service is provided! When I stated this is unacceptable and I would not pay for services not provided, I was given a nicely worded statement of this is in place to ensure the care provider is paid. Other pet sitters have struggled to collect payment for services after the fact, etc. I appreciate that team members will be paid by their employer whether I as the client pay or not. However, my empathy for a small business's fear of being shorted does not cover their payroll 2 weeks prior to services provided. Potential clients, if you are booking a $20 dog walk, I think this review will feel over the top. However if you are booking a multi day-several hundred dollar booking, please know this clause is in your contract, and it is ultimately "what went wrong" (Yelp verbiage as to why I did not choose this business) with my interaction with this business. I do struggle with if this is a "Yelp review" however ultimately it is the reason I chose not to use them for service. I cannot say "I do not recommend" however I absolutely will say "read the contract, if you do not agree with this requirement this is not the company for you".

We met Macey through a mutual friend and she has been an absolute god send. She has stayed with our…read morelittle schnauzer several times and we've also hired her to do day walks on occasion. She always shows up when she says she's going to and sends a recap after every walk to include pics. You can tell she does this because she loves animals and the money is secondary. Our little Nurbi loves her and we feel she also loves her!

Love love love Macey. She does a great job with my babies and she sends the best pictures with…read moredaily updates. My dogs have never looked happier!!!

Ray is hands down the best pet sitter I've ever hired. He was respectful, communicative, followed…read moreinstructions to a T and even my shy, scared kitties quickly warmed up to him. We loved getting daily photo updates, I feel that as an anxious pet owner that's the best thing you could possibly get from someone. He also worked with us through issues with the house alarm (sorry for that, Ray!). We will be hiring Ray to take care of our house every time we need to take a trip. Thank you so much for everything!

Ray is amazing! We hired him to stay with our golden retriever, Rossy, while out of town for a…read moreweekend, and Rossy was so well taken care of. We have used many dog sitters over the years in different cities, and Ray is truly top notch! Our dog requires multiple medications and a leg brace for walks, which was no issue for Ray. He was communicative the whole weekend, and I never once worried about Rossy. We have already booked Ray for another weekend next month. Highly recommend Arizona Pet Concierge!!

Kelley has been a great visitor for our two dogs! We've been lucky enough to travel quite a bit and…read morehave been able to rely on Kelley each time - some times for a long weekend and in January, for 2-3 weeks out of country. Kelley is very gentle and loving with our dogs, especially our behaviorally challenged one and makes sure to give them the attention they need. Kelley is willing to send daily updates which is reassuring! Thanks Kelley!! Still feeling very lucky to have found you!

Kelley is beyond amazing. She is a true animal lover. Kelley is extremely thorough and trustworthy…read more My pups and I are so lucky to have found her!