one of our favorite dessert spots! we like the rolled ice cream, specifically the falooda flavor with basil seeds, topped with fruity pebbles. they also serve warm cookies (M&m, chocolate chip etc) and can make cookie ice cream sandwiches. the staff is super friendly and service is very quick. they have chairs to sit and enjoy your treat too. tip: try the falooda! &if you get a cookie ice cream sandwich- ask for the ice cream on the side so it doesn't get soggy read more

Sweet Charlie's - Falooda - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

Takes way too long to serve the customer. Not prepared. Waited 30 minutes for my ice cream. If you cant handle the business youre gonna fail. Let me order online and tell me when to be there I will wait as long as you need then. read more

So pleased with my experience here! I was so happy to see a rolled ice cream place in long island, and i was not disappointed. The oreo ice cream was so good and I loved the whipped cream on top. Also, the workers were so nice and caring. They freshly made a batch of 24 cookies for us on the spot!! It took only 15 minutes but i got an amazing deal - 24 cookies for only $24! It was one of the best prices I've seen for freshly based cookies in the New York area. The cookies were so warm and yummy too. There were so many unique flavors of ice cream on the menu, i want to come back for the matcha rolled ice cream. The interior was also really nice- a cute place to hang out with friends, and the place even has a bathroom. There were board games inside like Uno, Jenga, and Bananagrams. read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

Impromptu visit here since Ralph's Ices by us was closed at around 10:00 pm. I never tried rolled ice cream before and it was interesting. Me and my daughter both tried the Namaste ice cream. I had a small with caramel topping and my daughter had a medium with caramel and slivered almonds. The medium seems like a large. The Namaste is strawberry cheescake flavored. It had an interesting texture with small curds since it was cheesecake flavored. I didn't know we can make and ask for our own flavors until I looked at the reviews of this place after I had ordered. If there is a next time I would choose either a plain strawberry with fresh strawberry topping, or a plain coffee flavor. Customer service was top notch and included a smile . Keep up the great work! read more

Sweet Charlie's - Small Namaste with Caramel Topping - 10/20/2024 - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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Ice cream was good Banana flavor is gas Kid working the counter was cool asf and a w salesmen Nothing else to say read more

I thought this place was pretty good for the rolled ice cream. I got the s'mores ice cream and added some toppings. I was pleased that the toppings were unlimited (I think). The toppings selection had fruit (strawberries, blueberries, bananas) and some candy and Teddy Grahams (yum). There was a lot of the marshmallow topping mixed into the ice cream but I didn't mind. The ice cream was still very tasty and I loved the toppings with it. Staff was very nice. The waffles were packaged though (I didn't get it but my father in law did). read more

I don't give 3 stars often and I am a BIG sweet tooth. Especially when store has desi flavors I want to support! 1. Patented donut bun - mine was like a giant loaf of chala sweet bread... not a donut and did not compliment the rolled ice cream. The texture and temp did not match the giant roll of ice cream (the bread was lukewarm and didn't break apart or melt into the ice cream like a donut could). It had a weird vanilla smell like it was stale, couldn't eat with the ice cream. 2. Love the preservative free ice cream. Would love more toppings like mochi and to try a lavender flavor 3. My mom had the falooda flavor and we love falooda, but the basil seeds in the ice cream didn't work for her. There was a wait and the initial staff wasn't helpful but that's besides the point. I'd want to come back but I don't have the heart to do it. Having pop up ice cream in various modes (rolled, etc) and big chain ice creams (vegan, no cream etc) and trying at many food markets, big and small, trying ice cream in other cities... what was this? read more

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3.5 stars - extra points for the service. There are quite a few dessert options in this neighborhood so it's a matter of what your craving is. My kiddo wanted rolled ice cream on this mild Winter evening so the search was on. Found this spot on Yelp and was happy to get to stop in to try. One mini cup (5 oz) of rolled ice cream - "wonderfilled" which was cookies and cream (for me). Topped with Oreo crumbs and I asked for one teddy graham. The staff is actually very generous with the toppings as a patron after me just kept asking and she obliged until it didn't fit. The second item we got was the cookie Sammie. Two nicely warmed red velvet cookies paired with rolled ice cream and birthday cake topping (rainbow sprinkles). Ice cream was not particularly memorable but still good. It hit the spot for something sweet. The staff were really nice. Each member serves one customer given each order takes time. If you can, order ahead and then go pickup. read more

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I wanted dessert and decided to venture into a different dessert outside of Buttercooky. We ventured into Sweet Charlie's, and when we walked in, it was an ice cream roll spot. We got the regular Namaste and Rochering is Caring cup, which is $8.99 each. It's definitely pricey. Each cup was made in-house and fresh to order. They also have other options, such as warm cookies, and those can be made into ice cream sandwiches. There are also liege Waffles and soft serve custards. read more

Sweet Charlie's - Rochering is caring with extra Nutella - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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This place is amazing and I am giving him five solid stars after just one visit. The stars are based upon the easy in and easy out to Hillside Avenue, the incredible staff they have there, how bright and spacious establishment is, and unbelievably delicious taste of what they serve. A few of us stopped in to say hello and introduce ourselves. Since it was quiet in the afternoon, HIren, the owner gave us a tour of how everything works here. Without a doubt, it's a very impressive place. The "rolled ice cream" is really a novel idea and without a doubt DELICIOUS. All my friends had shakes while I went for the small cup. Watching them prepare this was simply fascinating. He explained how everything is fresh, fresh and fresh. You actually watch them assemble the ice cream that they eventually roll up and put in the cup. (please see photos). The mint-oreo was outstanding. I can not recommend this great local shop enough and was happy to see that they were recognized by the Town of North Hempstead's small business spotlight. Well deserved, well deserved indeed. read more

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Sweet Charlie's is a wonderful surprise The ice cream is flavorful and the toppings are fresh. Both the cookies and waffles come out warm to order. Special thanks to Henish for letting the kids watch read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

Rolled ice cream! What will they think of next? Starts out somewhat similar to Cold Stone in that cream is placed on a subzero surface that freezes the cream as they stir in toppings. They take it one step further by flattening out the cream and the scraping "rolls" of the ice cream. Ambience: a no frills interior, where it's essentially a long counter where customers watch as their ice cream is made in front of them. Extra kudos for the plastic barrier separating people from the food prep. Food: very creamy with a lot of topping options. Having been to other similar place in NYC, they are a little stingy with the amount of ice cream you get. Service: Although friendly, the place is staffed with teenagers who aren't necessarily the best ice cream rollers, but at least they try. read more

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Yum! This place was good! They have preselected flavors to choose or you can make your own. I made my own...Coffee ice cream with Oreos and peanut butter...bomb. So good must try. Def want to come back and try the ice cream sandwich! read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

I went 1 year ago and it was amazing food, the girl from service knew us after a visit, we were a "regular", and we always experienced a clean building. read more

The icecream here is amazing. Freshly rolled up and the toppings tasted fresh too! Not like other spots that don't have fresh things.

Are we good if I write a review about a place from back in August? That's alright? Okay cool. I'm glad we're just rolling with it (there's my horribly-timed pun) because I didn't wanna forget about missing out on reviewing Sweet Charlie's. The female and I consumed some dessert from this spot back in the late weeks of summer with delicious (though tentative on returning) results. So I should explain the pun. For those not aware, Sweet Charlie's is a rolled ice cream location. This means they'll actually take some milky liquid, a few toppings/mix-ins, and pour it all onto a freezing cold slab. Then, the chopping and mixing ensues a la Coldstone Creamery. Where things change course is when the milky concoction hardens and is spread out into a square shape. Let the good times roll (another pun) as the staff member scrapes pieces into neat little rolled up swirls and places them into a cup. Finish things off with some toppings and you've got an Instagram picture waiting to happen. So that's the whole rigamarole, but what about the actual taste? Does it hold up or is it all an elaborate flavor facade? We're (the lady and I) are here to report our creations were quite tasty. I went for a pre-maid option on the menu (Kiss & Tell) which is mint ice cream with Oreos mixed in. I added peanut butter sauce to it (because I'm weird) and topped it off with whipped cream and a chocolate drizzle. A delicious, refreshing creation to say the least. My GF, on the other hand, concocted her own from scratch which (my apologies, the passing months have left me forgetting what it was exactly) she enjoyed greatly as well. So why not go for the goods and give Sweet Charlie's five stars? Well, two factors (maybe three) have me feeling like this is more of a four star kind of deal. One factor was the wait time. With only two slabs in action (and a couple people in front of us), the time it took to get through each person was a little lengthy. It didn't help that one of the slabs turned off mid-making which caused another customer's rolls to take a little longer. This threw off my girlfriend and I from being ready to eat at the same time. At least the staff was super nice about it and really personable the whole way through. Even so, it's a factor to mention. The second factor is the price. Two rolled ice creams in a cup (because there are a few other intriguing options, like on a donut) cost nearly $16. Yeah, you can have unlimited toppings at the end and they seemed pretty willing to mix any sweet sauce you desire, but that's a bit much to justify frequently. It feels like the actual process (rolls and such) is what you're partially paying for and therein lies that (potential) third factor: is Sweet Charlie's a bit too gimmicky? I mean this whole rolled ice cream setup is a thing (you can find them in Queens and Brooklyn for starters), but I can't say for sure if I wouldn't just prefer a cup of Ralph's ices. We'll see. Overall, Sweet Charlie's is worth at least one trip to experience this whole operation and really see what it's all about. Perhaps the concocting now moves along a little faster if/when all the slabs are in use, but still prepare for a possible wait. After all that, I would like to return, though the aforementioned price and current cooler weather has kept me less inclined to go, for now. If they can hold it down through the winter, I can foresee myself returning when the temperature increases for sure. But hey, maybe I'll roll through one day in the next few months and see what's doin'. And on that note, I'm done with the puns...until my next review that is. read more

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Drove past Sweet Charlie's yesterday and decided to stop in and check it out randomly - and we are SO glad that we did! The rolled ice cream options are plentiful - there are so many great suggestions of pre-designed combinations, including the Kiss Me More (mint ice cream with Oreos), which we got, as well as build your own (we also opted for cookies and cream with brownies and marshmallow swirl). Toppings are unlimited and included in the price, and both of our ice creams were phenomenal. We will definitely be back - and probably much more regularly than is healthy for us! read more

Sweet Charlie's - Cookies and Cream with brownies, marshmallow swirl, chocolate chips - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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I never knew this icecream place opened near me and luckily found this on yelp during a night of icecream cravings. Conveniently located right on Hillside Ave, we came here around 9:30 PM and there was a small line. There were only 2 people working that day so I understand it would take some time to get our order since they hand mix and roll it. The workers were very nice and helpful to explain how to order - all the add ons like drizzles and toppings were all free and unlimited. We ordered the Premium Icecream and Ferro Rocher Mix-in, and it was bomb. They made it with fresh Ferro Rochers and crushed it up and it was way better than I expected. I would highly recommend anyone that is craving more than a typical vanilla ice cream on a cone, this is a must try. I will 100% be back for more! read more

Sweet Charlie's - inside - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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OMG! So delicious, and it doesn't get any fresher than this. I love watching them make my ice cream right in front of me.

I decided to stop by here with my kids are noticing that they offer vegan options! I was not disappointed at all!!!! My kids were amazing by the roasting of the marshmallows in front of them. They are super friendly and I will definitely be returning not only for the items in the menu but because of the friendly / warming service they offer. Looking for vegan ice cream make this your first stop & thank me later! read more

My husband and I went here on a whim a few weekends ago in the evening and were pleasantly surprised by this place! My husband the Oreo rolls, and I got the birthday cake rolls. Honestly these were fantastic, but I would recommend getting the larger size for just a couple bucks more, I was actually able to save half of mine for the next day and they still tasted phenomenal! Their menu was extensive, since you can essentially mix and match anything with the addins, AND you get unlimited toppings!!!! I didn't try the cookies while I was there but hope to next time, they looked incredibly soft and delish. Definitely will be back here to try other flavours!! read more

A cool idea but honestly, not worth the money. You get so little ice cream, you are really paying to Watch them pour it on a freezing platter , add the toppings and scrape it off onto rolls. read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

After having tried rolled ice cream in a few other places, I was looking forward to trying out this relatively new spot. Unfortunately I walked in right after a group of three people ordered, and so I was fourth in the queue. This might not seem like a lot, but because of the nature of the product, it took about 10+ minutes before they even started working on my order (15 minutes altogether from checkout to departure). I was also a bit disappointed by the amount of rolls in my $7 "mini" cup (there was room for another roll, and one of my rolls was a half-roll. The ice cream was solid but probably not worth $7. read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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I was super excited to see a business open up during the pandemic, and of course I wanted to come down and support! Sweet Charlie's is a rolled ice cream place that offers a variety of options. You can it in a small cup or a large cup, on a donut, as a milkshake, or on a gourmet waffle. They have different cool flavors to choose from. I got the wonderfilled ice cream on a donut topped with fruity pebbles. It was so good! The staff was very nice and wanted to create your rolled ice cream to your liking. They offered more chocolate and caramel sauce when making it so it can taste just right for you! I really enjoyed the ice cream here and I would love to try their other selections one day! I am glad this place opened up in the neighborhood!! read more

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After a day of mini golf, I treated my 10 year old brother and his friend to some ice cream at Sweet Charlie's. There's parking out front, which was convenient. It was their first rolled ice cream experience so they were so excited to choose a flavor and take videos of the ice cream being rolled. The employees were patient and so kind as they explained the flavors and toppings. There's two sizes of ice cream to choose from. We ordered 3 mini size rolled ice creams and one warm cookie. Service was exceptional. We were even treated to 2 free warm cookies at the end which left us feeling excited to return! read more

Sweet Charlie's - vanilla ice cream with cookie dough and oreo - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

Oh My GAWD delish! Fresh and fantastic sweet delight! Thankfully we don't live close enough to visit daily or if need a LOT more exercise - LOL! We live in Long Beach but will certainly be back! YUM! Also, the staff is wonderful! read more

Sweet Charlie's - Ok, so MAYBE I had weeee but too many toppings - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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Never had Thai icecream before and I'm very happy with my experience! The icecream is so light, creamy and melts in your mouth in a different way! It's not sugary either which I love! Thank you for coming to New Hyde Park!!! read more

Sweet Charlie's - Icecream waffle - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

To cap off the night, which was around 9:30 PM, my friend and I were in the mood for late-night sweets and dessert that wasn't just ice cream and was in the neighborhood. Knowing my town, I wasn't too hopeful attempting a search on Yelp, but in the end I was pleasantly surprised to see this place pop up in the search results. Sweet Charlie's is mainly a rolled ice cream place (a novelty in Long Island I feel), but, luckily for us, also serves Belgian waffles, soft-baked cookies, and La Colombe coffee. I ordered the banana, peanut butter, and Nutella Belgian waffle and a snickerdoodle cookie (which comes free if you check into Sweet Charlie's on Yelp) and my friend ordered the Namaste rolled ice cream. The ice cream was tasty and definitely comparable to other rolled ice cream places I know in Queens and Manhattan. They offer unlimited toppings and are accommodating to special requests (my friend requested that he had bananas mixed into the base rather than just added as a topping). The cookie was also delicious, served nice and warm. Unfortunately, it was the Belgian Waffle that lacked for me. It comes already pre-cooked, just warmed up on the waffle maker and not as a batter initially cooked on the waffle maker, which is what I would prefer. The place had good atmosphere with their clean and modern aesthetic plus a larger than life-sized replica of their rolled ice cream across from the waiting area. Although we went late at night when there were less people, I could still see how the place could end up getting very cramped very quickly when it gets busy, which happens from time to time according to one of the employees I was conversing with, with the line going out the door. It's the configuration of where the line forms vs. where you would wanna stand if you're into taking vids/pics of your ice cream being rolled vs. the waiting area where it could get pretty chaotic. Plus the wait was a little long. To note, there was a couple other parties in front of us and three people working (1 at the register and 2 fulfilling orders). Tip! I've never seen it busy busy, but as a suggestion if you don't like the crowds (weather permitting), I would just give an employee the heads up that you'll be waiting outside and just ask for them to either call or gesture you back in when it's your turn to have your ice cream rolled or when it's ready for toppings. Obviously I don't know how well my suggestion would work here, but I have done it other times in other places with similar ordering processes, i.e Dunkin, and most times I don't even end up giving them a heads up. I just attentively wait and look through the window, then either 1) I recognize my order and walk back in or 2) an employee will see me waiting and gesture me to come back in. All in all, I enjoyed my first experience here and would come back the next time I'm in the mood for rolled ice cream and/or cookies without having to travel too far to get it. Keep it up, Sweet Charlie's! read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

The ice cream here is pretty mediocre. There was nothing special to it, and it tastes like your usual ice cream you can get at the store for 3 bucks but for a much bigger size. However, they do have a wide array of toppings and menu variety, which I think bumps it up to 4 stars. I definitely recommend getting their cookies; they're warm, crunchy on the outside, and soft on the inside. The worker also gave us a free cookie too, which was nice. Overall, the ice cream isn't amazing. but their cookies, toppings, and menu variety helps carry them. read more

Sweet Charlie's - namaste rolled ice cream. and ice cream sammie?? - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

It takes a while for the ice cream to be made, but it is similar to Coldstone where they mix the ice cream and toppings on a cold plate. It's very satisfying to see the ice cream get rolled up! The people there are nice too :) I suggest getting the larger serving since it's more worth it for the money! read more

Sweet Charlie's - Banana ice cream with blueberries and strawberries. Fruity and refreshing :) - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

My niece has a dairy allergy so she never tried rolled ice cream. Once I heard they have a vegan (soy) base, I knew I had to bring her. The man that helped us was extremely friendly and explained every step. The whole experience made my niece so happy and she loved her creation. The place was also very clean. I can't wait to go back. read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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Finally tried this place and yummy. My son practically devoured his ice cream we got him. I loved my milkshake. Definitely on my list of places to go if in the area. It's right next to an amazing pizza place. read more

Great ice cream place! The Namaste is my favorite, the strawberry flavor was excellent! Super fresh too!

Anu was the most helpful and friendly face here; she went above and beyond to make sure our niece was served first to minimize exposure to allergens and then went above and beyond to pick out blue M&ms for our daughter who wanted only blue sprinkles, she was so kind and patient and made our first visit here a great one! read more

Stopped in today for a sweet treat after a family lunch and had a wonderful experience! The menu had a bunch of fun pre-selected options, or a build your own as well. Everything was delicious, and fun to watch them prepare. Even better than the ice cream, the owner and staff were so friendly and nice to talk to. We sat and finished our desserts, and just enjoyed chatting with them, very nice people. We will definitely be back. read more

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Sweet Charlie's is the greatest place ever for rolled ice cream. I always go here with my family after going to a restaurant no matter how far it is. Their ice cream flavors are so unique and tasty. Customer service is amazing. Employees are so nice. Owner of sweet Charlie's is also very nice and even gave us free cookies for being loyal customers and complementing his unique ice cream flavors. A small business but definitely needs more attention. Must try paan ice cream, gulab jamun and ferrero rocher. read more

This place reminds me of Cold stone.. So cool how they roll the ice cream. I had the roll inside of a doughnut (it was okay) Should of had it in a cup. read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

What a fun, delicious treat! You can order it as rolled ice cream, frozen yogurt, or vegan (dairy free). Mini size is perfect and more than enough. You get to add free toppings too!!! If you're with a group, they make all the ice cream first (and keep them frozen) and then do all the toppings and have you pay (so you can all eat together without one person having melted ice cream). There are chairs they'll set up outside for outdoor dining as well. It does take a bit of time to make. Wish they had online ordering and pick up (tried to use it but it wasn't available) at this location. FYI Ample free parking. read more

Sweet Charlie's - Oreo fro yo with whipped cream, oreos, and a roasted marshmallow. Mini sized - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York

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I have always wanted to try the rolled up ice cream and am glad that one has opened up in our neighborhood. The place is Uber clean and staff is super friendly. They are also taking all the preventive care during this time to serve their customers. There are so many options to try from that you will be amazed read more

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The man at the counter was super nice and helpful walking us through all of our options as it was our first time there. We got ice cream rolls: the Namaste, and our own creation of coffee ice cream with chocolate shavings, topped with almonds and coconut - they were really good! We'll definitely be coming back to try other flavors They also offer unlimited free toppings at the end which is great! I'd definitely recommend trying this place out!! read more

Sweet Charlie's - Ice Cream & Frozen Yogurt Near Me - New Hyde Park, New York