I love going to this place to find gifts for my mom and girlfriend. As a guy I never really know…read morewhat they want but the owner is so nice! Been here multiple times and she always helps me picks out the best gifts! Bought my girlfriend some of the jeans she recommended and she loved them! A very attentive experience. I really like this kind of perosnal experience. I don't come across it enough these days, unfortunately. Not surprised it's a family owned business, because it is often the high standard of customer service which makes small, family owned businesses stand out from their corporate counterparts. Also, I came in after work, 15 minutes before closing. A few other people were still browsing and trying things on, we were not made to feel rushed or pressured to leave.

APPOINTMENTS ONLY!!! They won't even let you look at the dresses, and the woman can't be bothered.read more

I'd give zero if possible. Walked in browsing for myself and my daughter. Two employees did not…read moreaddress me once. Kept talking and cursing among themselves- even with me right next to the register. As soon as someone else came in they immediately welcomed her and asked how they can help. Looks can be deceiving- they are hurting your business by assuming someone may or may not have money.

This place must make so much profit that they don't care what customers think of them…read more On two different days, they were closed when their hours said otherwise. There was absolutely no note to say when they would be open. Head Over Heels, good job on being able to stay in business with this crappy of professionalism.

Store is always stocked up. Can get messy at times by customers that change their minds on things…read moreand don't put them back in the correct area.

The selection is good and the value is great. People complain about the store being a mess it is…read morethe customers are at fault. They throw items onto the floor and their children are little terrors they are not well behaved. I have said my two cents worth complaining to the parents to teach them to respect the store. When you do pay at the counter the sales person is very knowledgeable and gives me great service.

This place is always a MESS! Finding a dress or item is always a hit or miss. On top of that the…read moreemployees are so rude & never want to do their job. I understand it's retail but you treat your guest with kindness & great service.

I witnessed an employee with a green coat mistreating one of her co-workers who was helping some…read moreold lady, and the employee looked incredibly distressed. I've seen this at the utmost of two times I've been there, towards That same young employee. Is this how you treat your staff?

I was in the area for work and stopped here not really knowing what kind of store it was , walked…read moreIn and to my amazement tons of clothing, going out jewelry, super cute masks for covid and lashesss!!! I wish I would have had more time to shop around but I was only on my lunch break so was limited on my shopping experience. Next time I'm in the Salinas area I'm definitely stopping by here again. Friendly staff & great inventory!

Says it opens at 9am closes at 8:30pm Got here at 9am and…read morethey were closed i been waiting 50 minutes for them to open . Have seen about 10 individuals/ families walk up to the door and leave because it's still closed. It's unprofessional to advertise a opening time and not honor it. I will no longer be shopping here and i will make sure to let family and friends know to not shop here either. What a shame that businesses have no consideration for their customers.

I had to get my jeans altered from the length so a clothing store across the street (Top Bluejean)…read morerecommend Alicia's Boutique. They did an excellent job and my jeans were really a day later. Plus the price was cheaper than I'd expected. I highly recommend this place.

I had the best experience looking for a baptism dress! Had great service and was able to purchase a…read moredress and a bonnet to match. Very happy and pleased how helpful they were. Had a large selection as well!

What a nice little store…read more.. My girlfriend and I always passed by this place and she always wanted to go in and see what she could find. It wasn't until a few days ago that we got a chance to go in. She enjoyed it. She found quite a few nice looking things. The store is kept up; very clean and organized. However the staff lacks in help. They tend to steer away from the customers and just do their own thing. Not rude, just... not helpful. Pricing is really a bargain. I think I spent about $30 on about 5-6 items for my girlfriend. Some tops, shirts, skirts. Didn't hurt my wallet and the quality of the clothing looked well made. I'm sure will be back sometime to check out what's new.