joy the owner is off her rocker in way she talks to customers and staff. This place is like going…read moreto zoo and watching animals run wild cuz that is how Joy does it. As a customer in what I heard her have the staff do while shopping there was unbelievable. So I took my business elsewhere where and will never go back

New number 2021 Joy Narang-owner…read more43000 w. 9 mile rd Novi, Mi 48375 12483879880 Fax-12484879347

We love this store, and stop by frequently. They always have what I need, and have become my go to…read moreplace for clothes for myself and my daughter. The employees that we have worked with are very friendly, and I really appreciate the fantastic bargains that I get.

This was consistently my favorite place to consign and shop for my kids for the last 18 years. Over…read morethe last 6 months it has completely lost all of my respect and I no longer recommend or would even attempt to consign or shop there again. It is so sad. Was such a gem but the new owner has destroyed the place. It is dirty, disorganized and they either lost everything I brought to consign or just didn't enter it into the system properly. Very disappointing.

From ladies' designer clothes, shoes, bags, belts and even fancy jewelry is available and sold as…read morepre-loved items. We were able to buy a dress for as low as $8. As first time customers, they ask if we would like to share our name and phone number to track their regular or frequent shoppers. I was given a $5 coupon that can be used on our next visit. Pre-loved items are in very good condition, sometimes a tag is still attached to it from the original store. Clothes Mentor smells so good that it sets your mood to shopping therapy mode ;-) They accepts cash or credit card payment. I could have given a 5 star rating however some of the staff were very insensitive to walk-in customers, most especially to those who don't speak or understand English at all. I saw the expression on their faces the dismay when an elderly customers ask and they seem to be not so helpful. You could hear the same answer like "whatever is out there is what we have". Also, some of them choose to greet whoever they want to greet that day. Very much commend one the clothes specialist working there named Linda, she was very polite, engaged in a conversation, and smiling the whole time. Lots of parking. Store hours Monday to Saturday starts at 10 am to 8 pm. Sundays open at 12 noon and closes early at 6pm. Still itching to spend your hard earned money? Walmart, Sketchers, Hobby Lobby and some other stores are open and just a few meters apart from each other.

I have always wanted to check out this place. I had no idea what it was about, but realized only…read morerecently that it's a resale shop. I had thought it was a closet design showroom all of this time. I strolled through and checked out their offerings. Offers of name brand and random brands too. The racks are well organized, the most organized store I have ever been through.

I've had only great shopping experiences here! As a first time mom to be, I had no idea about any…read moreof the baby things to buy. Luckily the staff here are SO knowledgeable and kind (and I think they may all be moms too?!?). They were extremely patient with me as I asked all my dumb questions and never pressured me to buy anything. They have store models of all the fancy strollers (uppababy, nuna, etc) and high quality cribs and high chairs.

Still my favorite toy store in Ann Arbor. Thoughtful employees, beautifully curated items and they…read moregift wrap (!) which saves me every time I pop in for last minute kids birthday party presents. So grateful for Little Seedling!

I popped in real fast trying to find someone for a friend but being a guy I had no clue what I was…read moredoing. Samantha was awesome! She pointed out these leggings I will admit I would never go shopping in a store unless I really need someone let alone a store for pregnant women. I wasn't looked down on. I was treated well. I was a little uncomfortable but all and all to my fellow guys out there go buy your lady friend who is expecting a baby something nice from this store. Ask for Samantha she will help a bumbling fool out. ;-)

I went to return a pair of maternity pants for my daughter and they would neither give me a charge…read morecredit or even store credit as they said they have s strict 30 day policy for returns. My return old have been just over the 30 by a week. First of all, what store has such a strict policy, and secondly, the sales person could have been more pleasant about it. I feel as though motherhood maternity has you over a barrel, since they are the only store pretty much that carries maternity clothes. I would not recommend purchasing anything from them unless you are absolutely sure you will be keeping it.

As a typical guy who knows little about buying women's clothing, I am man enough to admit that I…read moreneed professional guidance in this area. When it comes to buying for a pregnant woman?! The task is even greater, as I'm totally clueless. Jillion, the store manager, was spectacular. She not only listened well and asked good questions, but she made suggestions based on what items would work well together for my wife, who is a first-time mom. DM has an incredible selection of reasonably priced clothing and other items, but I only bought clothing, so I'll stick to that. The clothing is quality, but there's so much to choose from that I felt a little lost. Not a problem-- Jillion was helpful, friendly, and encouraging. I ended up buying several items that I'm sure my wife will love. Thank you DM and Jillion; I'm recommending you to all of my buddies who have pregnant women in their lives.

Had absolutely the best experience at this store! Went in to plan for the very near future where…read moreI'm going to be unable to button my existing pants. The sales girl (Shandea, I think that's how to spell it) was so extremely kind and helpful. In just a few sentences she not only helped she also calmed my nerves and made me feel so welcomed. I didn't buy anything today, but I'll be back!

Went to buy a shirt and it was missing a button. There wasn't another in same size in store so they…read moreoffered to order it online because there were multiple available and convinced me how easy and convenient it would be because it would be shipped free, etc. So I opted to order it instead of having to repair a brand new item. She said it could take up to 14 business days to arrive. Three weeks later and no word. I called to check order status and apparently it was just automatically canceled because it was out of stock. Hmm interesting that she listed multiple options with multiple available, yet it was out of stock and I end up empty handed. This store is way overpriced as it is and the customer service was basically useless...

DO NOT SELL YOUR CHILDRENS CLOTHING TO THIS STORE!…read more Today was my last time shopping this location unfortunately. Today I learned that after selling to this location for the past 6 years, they ONLY buy clothing that is less than 3 years old. I brought in a tote full to the rim with gently used in season, in style, clothing ranging from coats, tops, bottoms and shoes. Out of about 50+ items I brought in, only 3 items were purchased for a total of a measly $3.30. (For reference, used dirty shoes at this location are sold for $5+ a pair. There has been many times I've seen literal poop on the bottoms of the shoes being sold . So gross) The items they purchased consisted of 2 pairs of formal dress shoes that my daughter NEVER wore. And a pair of fleece lined leggings that looked like they paired with an outfit I also brought in but somehow the outfit was not purchased only the bottoms. When I got my buy receipt, I was advised that "all clothing has a date and they do not accept clothing over 3 years old." This is the first time I heard of such a ridiculous rule. I don't buy my child's clothing from thrift stores and most of the items I brought in were 1 size smaller than what my daughter wears so my items would not have been over 3 years old. So naturally I asked where this magical "date" on the clothing was as the items I was pulling out of my "pass" pile DID NOT have dates. The cashier did not know so she went in the back and pulled out a random vest and showed me a Target brand tag that showed a date behind the size tag. If this is the way OUAC buys clothing then it should be advertised BIG, BOLD, and UPFRONT. We drove 30+ mins to waste our time. I would have been better off donating the clothing to Goodwill and saving my gas and time selling here. They recently renovated the entire store inside and out. Finally getting rid of the smelly carpet. I guess they have to recoup their money somehow right? I attached a photo for reference of the note that was written on my buy receipt . Save your time and gas money folks, avoid this place if you need to sell your kids clothes.

I used to come here all the time, but the past few visits have been disappointing. Each time there…read morehas been some sort of issue, whether it's incorrect totals or poor customer service. It seems like things run much better when the owner is present. What's also concerning is the behavior of some employees. In a store full of parents and kids, I've heard staff using inappropriate language and speaking negatively about the owner. Interestingly, I've only heard these comments when the owner isn't there, which makes the environment feel unprofessional and uncomfortable. i'll be going to different locations now but I hope management addresses these issues for other customers.