Dixon's is super cool when it comes to customer service, loaner car, communication, diagnoses…read more But be aware they massively inflate part prices and it's definitely not customer friendly bordering on fleecing Best option here is to get a diagnosis here and buy the part they recommend at autozone//O' rieleys and go somewhere with a better labor rate that will install the bought parts On the left is Dixons parts cost and the two one the right is what i piad for thee exact same parts UPDATE 3/28; Total with parts and labor was $850 at another location

I am always hesitant to bring my car to an automotive shop due to previous issues in the past…read more Every single representative at Dixon's were amazing. Their customer service is great, they explained several things to me and broke it down for me as I have barely any knowledge about vehicles. They were not sneaky about any work/prices, they laid it out straight. I requested for an oil change & had them inspect an issue with my tires and they provided a great explanation and service. I appreciate them and will be coming back again. If you ever are hesitant about which auto shop to go to, come to Dixon's!

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

Well Goodyear you did it again.. I went in for an over due…read moreoil change and had the pleasure of interacting with Dana and Donna. I choose to wait for my car. The varied, interesting and informative conversations I had with these two was so refreshing. They made me feeling like an old friend and the conversation flowed organically from one topic to the next.. I challenge anyone to try and stump Donna on anything Harry Potter, any book, any character. My money is on Donna.. Thank you guys for fixing my car and brightening up my day....

I ordered four tires for my truck. Though I was scheduled for a 3:30 appointment for tire install,…read moreI showed up more than 2 hrs earlier due to circumstances out of my control. Will, the manager said no problem it would be a wait before they got to me. The wait wasnt long at all (45 mins) before my truck was driven into the garage bay. When the tire install was nearly finished they noticed the white lettering on the tires was showing outwards when I had asked for it to be showing inward. They advised my of their error and said they were adding more staff to the job so my wait time would be mitigated. When it came to calculating the bill, Will gave me a generous amount off the total bill for the longer wait time. I never asked or suggested a discount but they were kind enough to offer it. The entire crew there is very nice and informative and one employee (Mike I believe, Im bad a names and my apologies if I have the name wrong) shared stories about our older Toyota trucks. I'll be going back there.

I recommend this company to anybody that cares about their vehicle or their family members vehicle…read more Everybody here is very professional and knows everything about helping you get your vehicle back on the road or just doing prevented maintenance. I highly recommend this shop over any big brand chain any day. Thank you so much for taking care of me and my family I know my kids are safe after leaving your auto shop !!!

We can't thank Zemen at Expert Auto Repair & Towing enough! We were towed there last night, and…read moreeven the tow driver who brought us in said he's dropped off several people here before and they were in great hands too! He raved about them, and now we know why. Zamen stayed hours after closing to repair our truck so we could get home safely with our daughter. He went above and beyond for us, professional, skilled, and genuinely caring. It's rare to find someone so dedicated to helping their customers. We are beyond grateful and would recommend Expert Auto Repair & Towing to anyone in need of honest, top-notch service.

The staff at Air Park Auto are awesome. We have been taking our cars there for years. Scheduling is…read moreeasy and they provide realistic time estimates. If you wait for your vehicle the lobby is very comfortable with lots of amenities including an arcade table! They use a program that texts you updates about your vehicle with pictures, service recommendations, etc. You can use that to approve or deny additional service but they are always happy to talk you through options as well. They are realistic and I never feel taken advantage of as I have at other shops. The prices are very competitive for the area and they offer AAA discounts.

Harold Perry here. I initially contacted their service department for a VSI for our Honda CRV SUV,…read morebut during testing, they found a red brake light, which failed the inspection. Additionally, my vehicle had a series of Christmas tree rainbow electrical system failures. The shop foreman personally explained that a deeper test would help determine the cause and that the battery levels were probably the issue. Initially, I drove away with the failed inspection, but I realized their team knew their stuff, so I drove back for them to work on it. The shop foreman's expertise was "OFF THE HOOK," and the team's skill set made it clear that I was in the right place, with the right team to resolve my vehicle problem. The front desk manager's knowledge of the team's skills was outstanding. She processed my request again, and the team immediately started their work. I was expecting it to take a week, but the Air Park Auto Service Team got to work immediately and resolved the problem. They installed a new battery and reset the electric system. Since their repair, I've driven to NC and back without any system issues. Five (5) Stars without any doubt. Awesome value and expertise all in one place. I will be returning for future service and encourage anyone reading this review to go by and see Kelly; she's at the front desk. Her friendliness isn't about getting a customer; it's about quality service at a great value.

My daughter car broke down at exit 89 on I95 in Virginia late evening. I came up over 200 miles…read moreaway to assess her problems. Talked to a few locals in the area and all spoke highly of Spicer's Shop. Put car on the rollback and left it. They called me with what they discovered and the cost. Told me when it would be ready for pickup and it was ready which he did extra on changing the oil and replacing tail lamp. The daughter is happy to drive the vehicle like new again .

This is the only place I will take my car…read more Straight forward Honest mechanic with a clean shop. They don't bust your balls with diagnostic fees and they are extremely helpful even over the phone. A+ I though good mechanics were non existent!

My spark plugs went on my car on 95 on my way home to New York from visiting my parents! I was able…read moreto make it to this place and what a true blessing that was! They fixed my car up in a few hours even though they were busy! The mechanics did exactly what was needed to get me home safely and they were very honest people! My car is still running fantastic even after a month! So grateful for this place!

Amazon place. Staff is supper friendly. They get the job done quickly and affordably. Also great…read moreand keeping you informed. I will be a life long customer.

If you are searching for a honest place to have your automobile repaired or maybe a state…read moreinspection this is a wonderful place

The store manager (Duane) is great to deal with but I suggest bypassing this store if Duane is not…read moreavailable. The Service Manager, Kyle, comes across as rude/arrogant and is unable to deal with an irate customer whose 71 year old father was left STRANDED on southbound interstate 95 from 11 pm until 5 am because the car OVERHEATED after their shop just installed a thermostat, drained flushed, and refilled the radiator. To top it off Kyle decides to insult the customer (currently fleet management but formerly Ford Certified Adviser) by saying he doubts he knows as much about advising as he says!

It is customary for a business to sell goods and services to stay in business. However, the…read morehonesty and truthfulness of this particular Firestone at Glen Allen, Va make it unique. The safety and interests of the customer comes first. This store will never force you to buy goods and services you do not need. These people have earned my trust for the past 14 years.

Wow... I didn't think companies like this existed anymore. I recently had a nail in my tire, needed…read morehelp fast, Ferber's was in the proximity so I gave them a call. I spoke to Amy on the phone and she let me know I could come in right away. As I waited in the lobby every single person who walked through the door knew the staff or the owners, something you don't see very often. Overall, I've never been in an auto shop where I felt I could trust the company, until now. Kent kept me informed on the status of my vehicle the entire time; Amy, who manages the front desk, drove me home because my vehicle needed a bit more work. Needless to say, I was blown away by their service. Pricing is fair, they support local charities, and they make you feel right at home. Thank you Ferber's for everything you do!

Took my car there to get my brakes looked at and they told me it would be $1,300 and that I would…read moreneed front and rear brake pads and rotors. The next day I took it to another mechanic and they said I only needed front brake pads for $220. I will never go here again.