Todd is a great dude, honest & straight forward…read more I hit something on the freeway and limped an almost flat tire into his shop. The chunk that was torn out of the tire was unrepairable. I was so impressed with their integrity and great service that I decided to replace all 4 tires. Thanks for the save TNT!!

Requested a estimate with a oil change, was told i would be called a few days post the oil change…read morewith a estimate. Called to follow up later and was told to bring the car in and i would get a estimate. After sitting an hour and a half my car got in, although I scheduled days prior and was told 10:30 Thursday was my scheduled time. After the employee had the car on the lift for 10 minutes told me he couldn't do the job and recommended another shop. He then charged me $62.50 at half a hour time. Which means estimates are charged at around $125 a hour. Total rip off. Every other place around offers free estimates or lets you know before hand the price. Save you time plus the headache by going else where.

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

The work was done faster than I expected. High quality…read morerepair work and exceptional customer service

I can not stress enough how much you should AVOID this shop. Read the negative reviews & don't make…read morethe same mistake I did. My car was backed into by a young driver, their insurance was covering it. This shop was the closest to me that the insurance company approved. The car needed the rear door, rear panel, bumper & left taillight assembly replaced. I took it there to drop off on a Monday. I talked with the estimator about what happened while he took pictures of the damage & turned the car on to get a picture of the dash for the mileage. Everything seemed normal. After a couple weeks I get a text from my Subaru dealership that a check engine light has come on & do I want to schedule service to get it looked at. I assume it's no big deal, they probably tripped something minor that triggered it & they'll take care of it. A few days later they call and say the car is ready to be picked up. I go to pick it up & notice that they replaced the door & put the obviously damaged trim from the original door onto the new door. I noticed later they didn't even bother to put the protective trim on the new bumper. They said they would replace the old door trim later. Then I went to start the car & to my surprise, all of the warning lights were still on the car! This is when it got crazy. I went back inside & asked why the car had all of these check engine type warning lights. They tried to tell me those lights were there when you dropped the car off. No, they weren't. I asked the estimator who I was standing beside when he took pics of the dash & he said he couldn't remember. As if he would take pictures of the dash with the car's owner watching & there would be all of these warning lights & he wouldn't say "hey your car has multiple warning lights" before taking possession of the car? The person who seemed to be the acting manager at the time came out & started waving around some piece of paper saying this was a "report" they took that proves the warning lights had been on the car for over 30 days. And literally said I was a liar & I have been driving around the car for a long time with these lights on. They tried to get me to sign a paper saying I would pay for repairs if they were deemed to be unrelated to the accident. Of course I wouldn't sign that. Whatever caused it obviously happened while they had the car. Not from the accident. What they didn't know: 1: My car was still under the original warranty from when I bought it new from Hyman Bros. Why would I drive around w/warning lights that the dealer would fix for free? Nobody has ever done work on my car except the dealership for that very reason. 2: The Subaru Starlink app logs every time a check engine light comes on, the exact day & time down to the minute. Those warnings occurred in the afternoon before I got the text from the dealer about them while I was waiting for the car to be ready. 3: Not only does the app log the date/time they occur, it also auto-generates an email to the service department at your dealership. The lady who receives those emails was happy to send me a copy of exactly when she received that email which was a few minutes after the codes appeared while they were finishing up the car. I came back to talk to the actual owner the following Monday. By then they had mysteriously found the new piece of door trim, but the warning lights were still on. He said the warning lights were battery related & that they always unhook the battery before working on any car and do not hook them back up until the car is finished. We agreed that I would take the car to the dealer & let them find out what the problem was. As soon as the intake guy at the service bay from Hyman Bros opened the hood he saw the problem. There was a screw screwed in between the battery terminal & the clamp! The dealership mechanics looked at the car & determined that the clamp that goes to one of the battery terminals had been broken & instead of repairing or replacing it like you would think, they decided to screw a screw in between the clamp & the battery terminal to hold it in place! That kind of jerry-rigging may have worked on cars 30 years ago, but clearly not on today's cars that have computers monitoring everything. When they did that, all the warning lights came on & would not go off. I can't say why they didn't just replace the clamp, or at the very least say "hey this clamp broke". That's how you would think any reputable business would handle such a mistake. No, they decided to pretend the codes were already there & go so far as to fake a "report" claiming codes had been there for over a month. And literally call me a liar to my face. They knew what they did, they just didn't know I could prove it. That's next level dishonesty. The receptionists seemed nice & competent. I feel bad they have they have to work w/the rest of the people I encountered there.

Buying a vehicle can be exhausting. These guys make it easy. They have quality inventory and just…read morewant to sell you a vehicle at a very fair price with no hassle. I was in and out of there in an hour. See Joe and Chris. Great guys! Keep up the good work and great service!

Excellent car, reasonable price, no pressure, full disclosure. What could be better?read more