Great customer service and super helpful when I was having car trouble out of state. Found parts…read moreneeded and able to recommend service station which was much appreciated as I was traveling with my nieces. Made us feel safe and in good hands to make some tough decisions. Couldn't recommend them more! Thanks guys!!

Jen was amazing and went above and beyond. I couldn't find some discontinued parts for my car…read moreonline or at the other auto parts stores in town Jen managed to find half of them out in Ridgecrest, and some time later called me with the news she found the rest of what I needed. Jen was better than Google! Definitely deserves a raise or bonus!

They advertise free testing of your battery, alternator, and starter. I had my brand new battery…read moretested and it failed. The worker said I needed a new battery. I got a second opinion from a mechanic and it passed. Seems like a scam to sell batteries. Do not fall for this one!

Stopped by today because my daughters windshield wipers were falling apart. My hubby wasn't home to…read morehelp out, he is usually the one that deals with car stuff. When we went in Jason and Luciano greeted us nicely and asked how they could help us. We explained what we needed and that we didn't know how to put them on. Both of them said no problem, we will take care of it for you. I wasn't even sure what kind to get. They started off at 27$ each and went down from there. I asked them what do I really need? They told me the ones that they use and they were about 16$ each. They could have told me that I need the higher priced ones. They rang us up and went right out and put them on the car. Awesome customer service from both of them. Glad they helped us out, just in time for the rain.

Napa's staff is super! They are not just workers. They know cars! They will try their best to help…read moreyou in any way they can. They often have a clearance bin with discounted tools. They offer tool rentals. They have specials, their current special is a free oil filter with a purchase of four quarts of oil. Also, most parts can be ordered overnight, if they dont already have it, they keep a good stock

There aren't too many options for motorsport supplies in a Cal City, but one shop stands out in…read morethis small desert community - NAPA! We ride off-road vehicles often in this area and unfortunately at times we need parts. The few times we had to purchase parts, we ended up at NAPA because the other shops in town didn't have the parts in stock, weren't experienced/helpful or were closed. The staff at NAPA are top-notch, friendly and bend over backwards to find parts that you need - even to the point of calling their competitors!

I had AAA come jump my car. He stated the Alternator was charging the battery but the battery was…read moreprobably bad so I drove immediately to Auto Zone and asked if they could test the battery. Very short wait and Fernando helped me. It was indeed a bad battery. Then he showed me my options and explained the battery I bought he would recommend this gel that prevents corrosion. He then came out and replaced the battery for me. Very helpful, friendly and professional! I really appreciate it! A+ for Fernando and Auto Zone Rosamond.

Idk what kind of people are being hired now a days at this autozone... but if you take 25 min to…read moreget terminals off a battery, and then struggle swapping the battery out to the point my fiancé needs to help out... I mean come on bud, there's training right? Definitely need it if not.

There was a gentlemen named Michael! It was a brief interaction on my end my fiancé and his friend…read morewere the ones he was helping but he was so kind and willing to help with tools and scanners we needed to fix the problem he was just so genuinely nice he probably didn't even realize how much his kindness helped us I had 3 kids in the car and we had to get back home to Vegas and we made it home safe ! You guys are lucky to have an employee that treat the customers with such kindness specially during such a stressful time. I had to share this review it's the least I can do !

Customer service is always great. They are helpful and consistently responsive. I've had battery…read moreissues and they replaced and fixed.

If they don't have it, they can get it quick. Very helpful staff, in particular, Omar. Prices…read moregenerally better than Autozone.

Customer service is extremely poor. I tried to ask questions about what I needed and employees were…read moretoo busy. The place is EMPTY and employees are NOT on the phone helping customers. One employee is on his computer and speaking to me with the side of his face. RUDE! I see why O'Reilly is always empty. If you want to be treated like Shit as a customer, go to O'Reilly's. They will be happy to take your money! It will be interesting to see if O'Reilly will be open in the future, I must assume management does not now the value of their customers.

I was working in Mojave and had something break down on my suspension. I called all the surrounding…read moreNapas and my part was a week out. I spoke with John at the Napa store in Rosamond and was surprised to hear he could get my part the next day. Being without my truck , I had no way to drive into rosamond to get my part. John brought my part to me himself after hours on his way to pick up his kid. Wow I was blown away and very grateful for his kind act. He really was a stand up guy helping someone when they were stranded. For that I give this Napa store two thumbs up. John really deserves all the credit for going out of his way to help out a customer.