Mixed reviews for this place as of late. I get the Island Green smoothie - swap mango for…read moreblueberries, half sugar, and pea protein. And I sometimes get a breakfast wrap which is usually good. Normally it's great but the customer service today was bizarre to me. I ordered in the drive thru tonight vs normally in the app and I wasn't confident the guy got my order right. I drove forward to the cashier and she says - Island green, swap mango and "more stuff"? I said and half sugar and pea protein? She says yes, I pay. Guy gives me the smoothie, I drive away. When I finally take a sip - they added peanut butter, not pea protein. It's fine to mis-hear but to look at the screen with my order when I confirm pea protein and...I guess she just lied when she clearly saw peanut butter? Very weird. I've also gotten a completely not cooked wrap before. I really want this place to step up - please improve.

I have never loved a smoothie place more, the staff is exceptional, the food is amazing, my…read moresmoothies are perfectly blended, and most of all, every bite is a masterpiec. I feel so alive anytime I come here.The vibes in here are spectacular. Life never feels sad when I am at the Tropical Smoothie Cafe!!!!!!!

One of my favorite açaí bowls in Hendersonville inside Gammons Market . Priced very affordable and…read morethe perfect size proportion of base to toppings . Service is great! I usually call ahead and get it to go.

The big island bowl is hands down my FAVORITE! I ordered the small which is plenty for a meal…read more However, it is 80% toppings and 20% smoothie so if you are wanting more smoothie then I would suggest ordering a large. Right now the Factory is undergoing some major construction so Franklin Juice is temporarily located way in back separate from the main hallway of stores. You actually have to go outside around back to find it. Once the renovations finish it sounds like the storefront will combine with Honest Roasters coffee. With it being a temporary location, I can't judge too hard but there is still a decent amount of indoor seating and a huge patio of outdoor seating. The staff is super nice. I had a gift card that was causing some troubles and the cashier was very helpful and accommodating in getting it to work.

I came in the other week and definitely had an experience. I was ordering and all of a sudden a…read moreroach scurried out from underneath the system tablet that they take orders on. If there's one...there's more... not to mention, the worker just grabbed and through it out thinking I wouldn't notice. Anyways... I ordered the soup and it definitely tasted out of health code. The smoothie was chunky and the texture was chalky. The lounge area itself was fine and other than that experience I had, the workers were very nice.

Used to be my fav love their bowls. New manager I think and they are cheaper on portions and the…read morebase of bowls don't seem as good of quality for some reason. They now skimp on toppings from before. Unfortunate cause prices are still the same.

Amazing customer service. You also get a free juice when you sign up for membership rewards for…read morefree. I came in yesterday and now I'm hooked and coming back today. I love how convenient it is and it's extremely fast service. I'm out the door in five minutes after ordering. Thank you all !

Decent smoothie.. a little sweet for me. Service was quick. I wish they had a basic smoothie with…read moreblueberries, bananas, strawberries, almond milk.

The store is clean is bright. There is a table that seats 4-5, bar seating and outdoor tables. To…read moreplace an order, there are 2 kiosks and a register. The ladies working were busy but no so much that they couldn't welcome patrons. Overall, the service was unremarkable. My daughter ordered the Coffee Dream Machine and likes it. I ordered the Caribbean Passion. I tried to modify it to an old menu item, Caribbean Craze and failed. lol Overall, the smoothies are pricey (what isn't) but Jamba is a staple in the smoothie sphere.

It was ok, we came all the way from Mt Juliet, because smoothie king makes my stomach hurt, but…read moreanyway , I have nothing bad to say but we probably wont be back.

First time in. Delicious recovery shake following my run today. Service was fast and friendly with…read moregreat recommendations.

my wife came home with 2 teas and ended up paying $28 dollars I asked why it was so expensive and…read moreshe said the girls at Franklin nutrition said they got a new system so they increased the prices. systems costs should not be directly transferred to the consumer in this instance and a 40% increase is absurd. I also believe this large price increase should have been voiced before the drinks were made. If the price increases are directly correlated to increased systems cost then a cash payment should have been offered as a cheaper alternative. Franklin nutrition has been great for years but has recently gone down hill with newer, less knowledge, and less friendly staff that always seems to be preoccupied with their friends that are hanging out or the buzzing of their phone. Rock the hill nutrition in Spring Hill and Columbia nutrition will be our new destination.

I have been driving down Cool Springs Boulevard for close to 4 years now and never knew that this…read moreTropical Smoothie was there! I've even been to the neighboring 7 eleven and PF Changs...and still never noticed! Well all that changed this week when I was leaving the office and had a craving for something that wasn't just a coffee...or water. I was resigned to just swing by Starbucks and scoop up a cold brew when out the corner of my eye I saw this Tropical Smoothie...I made a left at the next light and whipped on in with delight! Funny thing is I ended up getting the Mocha Madness, which is a coffee based smoothie, but it wasn't just a cold brew...and it was extra delicious and healthy-ish, so win-win! The interior of the store is bright and larger than it appears from the outside. They have several tables lining the walls and a spacious ordering area/counter. Inside was well kept and clean. The staff were friendly and helpful. I couldn't remember what I had gotten last time I visited a TS, so I gave them what I was after taste profile wise and they helped point me back to the Mocha Madness. Overall, happy to now know that this place is here - Certainly will be added to my weekly rotation!

Very unprofessional work environment. Management and communication were handled poorly, and…read moreemployees were often treated disrespectfully. There were also petty actions taken toward me, including my name being repeatedly spelled wrong. Overall, the environment felt immature and poorly managed. I would recommend major improvements in professionalism, communication, and employee treatment.