Amazing new manager and service place is clean and better than before ! Get those chemicals earlyread more

Every single time I open our pool there is something I try to fix but cannot. Green line green…read more Cloudiness that won't clear etc. So I bring the water in for a test and they always always have my water ready to swim when I follow their recommendations. This year the water was green and nothing I did helped. Yesterday I followed their directions. Today the water is no longer green!

This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

Everything went well. Lots of parking. Plenty of options. Very knowledgeable owner and workers.read more

I am not joking when I say that I called nearly a dozen different pool and spa companies to repair…read moremy leaking hot tub. Pacific Pool & Spa was the only company who was actually able to come out and repair my spa. Many companies simply do not repair tubs and only open or winterize at the beginning/end of the season. Other places would only repair a tub that they specifically sold you. Some would not come because I didn't know the brand of my tub (it's an older spa and it came with my home). I was so happy when Pacific Pool & Spa said they would be able to help me. My hot tub was leaking badly (imagine a 400/500 gallon tub leaking out in about 45 minutes). I was worried how extensive the damage was and how much the repairs would be. I sent some photos of the spa to Julie and Roy and they assured me that not only would they get the job done, but also that most likely the issue was not a major problem. Because of their busy schedule, I had to wait ~6-8 weeks before their team was able to come to my home, but it was totally worth it. Once the men arrived it only took them about an hour to find the problem (a seriously cracked elbow joint) and then another hour to repair the issue and put the panels back on the tub. A few hundred dollars later and my tub is good as new and ready for the summer! Big thanks to Julie and Roy for helping me out. I hope we won't have any more issues in the future, but if we do I will know where to turn!

I've had the pleasure of working with Finizio and Sons on several projects at our home, all…read morereasonably priced. The entire staff, led by Joe Finizio, were professional and courteous. Projects included the completion of a paver patio and walkway, 2 retaining walls and updating landscaping in the front of our home. We've received so many compliments on their work! Highly recommend them!

They were great. The best contractor i have ever dealt with. They were on time, did exactly what…read morethey said they would do, and did it in a timely manner. I would recommend them to anyone interested in stone-work for their back yard. Absolutely the best by far.

Just - ah. Nothing great and had nothing that I needed for my spa, so just ah. Why advertise what…read moreyou do t have? Nice people, but again - just did not have what I needed after I was told they did have it.

Just wanted to give a shout out to Mike and his team at Leslie's Pool in Pequannock, NJ. Mike and…read moreteam are extremely knowledgeable in their craft and always willing to bend over backwards to help me meet my pool needs. They're always supporting my purchases with discounts available on a national basis as well as rewards based. Thanks Mike and team, see you for my pool needs soon! Dave H.

Ramapo Valley Pools has been building pools for over 45 years. So when my unexpected…read moreextraordinarly difficult project came their way (by their own standard) what they did was just as extraordinary. Professionalism, courtesy, communication, service is not something you usual get when things are challenging. But that's what Chris and Co delivered. Founders Doug and Pat taught their son(s) not just how to build pools but how to work with people. From dealing with every aspect of the permit process with engineers, surveyors, landscape designers, inspectors on and on. They were on it. The pool of course came out perfect. Anyone can build a pool. Ramapo has been around since 1980 because they build trust.

We have been using Ramapo Valley for many years. Poor plaster, tiles, pumps, filters, opening and…read moreclosing, as well as summer and winter valet. Friendly staff. Have had no issues.

Always a positive experience working with Matthews Pool & Spa. They've been providing weekly pool…read moreservice for years, and recently renovated our patio, fire pit, put in new led lighting, new pool lines, filters, and new liner. Matt was clear and up front throughout the process, always following through on deliverables, and extremely responsive to all of our questions and concerns. Overall a great experience and the end result exceeded our expectations. Highly recommend! Nikole

Matthews Pool & Spa offers tremendous service and value. Matt and his team are dedicated and…read moreconsistent, and my old pool is in great shape. Matt is hands on, and he always offers practical and economical solutions to any issues that arise as the season progresses. I switched to Matthews Pool & Spa five years ago, and I am so glad that I did. With his own name on the line, Matt really cares about the quality of his work and service.

Huge shout out to Lisemmy Abreu at Prisco!!!…read more She took the time to help us with a service issue. She provided valuable feedback and alternatives as we debated next steps. She followed up without any prompting - including to find out about a call with the manufacturer. Clearly, Lisemmy understands the importance of customer service as does the team at Prisco which is why I am I'll always be a customer. Thank you Lisemmy - you made my week! James Canellas

Prisco in Hawthorne has a great operation. The tubs are excellent (I got HotSprings) and the prices…read morefair. They have excellent salespeople who will answer your questions and call you back. I had Jason Murray who has clearly earned his reputation as a top salesman in the nation for this line. The clerical staff communicates well. The delivery was on time and very neat. The delivery men were cordial. Prisco makes sure you understand the requirements to maintain and use their tub. I just got mine so I haven't had to deal w customer service but my friend had salt issues. Prisco and HotSprings stood by the product, making sure he is happy. I wholeheartedly endorse Prisco! FIVE DUCKS!