I recently needed to replace my Pentair ic40 salt cell for my inground pool. I put out a number of…read morerequests for my project via the Yelp app and ultimately selected Aqua Bay Pools for the replacement and installation. Ryan was timely, communicative and was able to easily give me a fair price estimate via the Yelp app messaging, and luckily he was available to make the service call the very next day. What also made for an excellent customer experience was that Ryan was in and out to complerte the installation all while I was working remotely in my home on work calls. We settled the invoice and payment all via his electronic payment site. An A+++ experience!

I am very thankful to have Aqua Bay pools taking care of our pool. Ryan is great to work with…read more Reliable and responsive. We have a monthly subscription, they come out once a week and keep our pool looking good. Thanks so much!

Sparkle pool and spa is a truly outstanding company. They are extremely communicative throughout…read morethe entire process and make sure you are informed every step of the way. Their knowledge and expertise really show in the quality of their work. Val is organized, reliable, and genuinely great to work with. I highly recommend Sparkle pool and spa to anyone looking for a dependable and experienced pool service company.

I hired Val twice, once to teach me how to operate my pool equipment, walk me through pool…read moremaintenance and second time was to upgrade my pool equipment from a single speed pump to a variable speed pump (Aquastar brand). Val hauled away all the old equipment, cleaned the surrounding area and spray painted the old/new equipment black. Val is very trustworthy, I had to work that afternoon so I told him to lock up after he left and when I returned in the evening, the area was clean, gate was locked, and equipment was running. Val is also licensed 927344 so there is no need to be worried.

Peter was responsive, friendly, and did an excellent job with my service. He communicated well and…read moreworked a long time to ensure I was completely satisfied. Highly recommend him and his company.

Prompt, professional, communicative, reasonable pricing. Fixed and performed maintenance on the…read morefilter and heater.

Beau from Apex pool provided us with excellent service. He really helped us out with our project…read morewhen we got stuck in a bad situation. He is very professional. You will definitely get more then what you pay for. I would highly recommend him.

Beau and Apex pool service are as good as it gets. We have worked with a few pool services but the…read morehonesty and professionalism shown by these guys is unparalleled. Beau has gone out of his way to help us out in a pinch, ane acted like a good neighbor helping. He represents everything good about a locally owned business: Honest, empathetic, and professional, focused on building long-term relationships through grade customer service. With Beau and Apex at no point would you get overcharged or be in a situation where you're paying for something extra. I would recommend Apex without any hesitation.

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

Owner finally responds after a year saying my review is fraudulent due to owner neglect. What he…read moredidn't say was that I was charged a few times when no "technician" showed up. Several times one did but spoke no english. After a few weeks of having to leave a message finally one showed up only to tell me my levels were low. He didn't say I had a leak but my levels were low. A few weeks, pay cycles, and increased water bills later a leak was "Supposed" See Pool Time cannot diagnose a leak. They can only refer you to a service that is backed up for months. So what happened to me was a wasted summer with no pool and an increased water bill plus being charged for a cleaning service that couldn't do the job. I could see if just one of them said "Look Sir. There's nothing we can do." That never happened. They just showed up when they felt like it and charged me.

You're fired. Hours open but no one there. Don't answer phone. No return phone calls. Pool water…read moreanalysis not reliable. Done. Moved on.

I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I have no idea how this company has a 4.9 rating. Their service is horrible. They dump way too much…read morechlorine and on several occasions we couldn't use the pool for several days. And they recently tried to sell us $1,000 of "parts" to fix the heater and it turns out it only needed an $18 part. Fortunately I got a second opinion from a more trustworthy company.

Great service. I requested a repair for my pool last week. The suction was clogged and the pool…read moresweep wouldn't work. They made an appointment to come out on Monday (today). They were a bit behind but Chris came out and took care of our problem and they did not charge anything. I had thought that the original estimate was a bit high but when he was finished he said there was no charge. I am very impressed with their service and also their attitude. Wrigleys Pool Service is all about quality customer service ! Thank you Shane

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!