The menu is pretty big, the portions are big, and you can add different toppings to your ice cream with additional cost. The staff were friendly, and the place was clean. Perfect spot to get ice cream or boba drink. read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

I still have yet to try their Thai tea soft serve. That's why I originally came. On my first visit, months ago, I got a regular vanilla soft serve. Dipped in chocolate. Bomb! The guy was able to get me a discount as a first time check in on their rewards system. So that's cool. They also have other treats and even boba. On my recent visit (this weekend in January 2024), I asked for the Thai tea soft serve, dipped in chocolate. I guess the guy was having problems. So he told me he couldn't do it. The soft serve was coming out too soft. So he offered to put it in a cup and put the chocolate in the cup. That was weird. I could have just asked for a Thai tea cup with chocolate drizzle. Whatever. I said ok. It was hard to eat. Not the same experience. So I asked for a regular vanilla soft serve. Dipped in chocolate. He was able to accommodate. So thanks. But I still really, really want my Thai tea soft serve dipped in chocolate. I'll come back and give the 5th star when I get that. Other than that, no complaints. Stop by. Vanilla soft serve is still jammin! read more

Swirls Soft Serve - Thai tea soft serve with chocolate 2/10 I need a do over bro. Hit me up lol - Ice Cream & Frozen Yogurt Near Me - Upland, California

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This place was definitely popular the night I went. There was a good amount of people in the small space. I liked the look of the store and the service was great. However, I personally don't understand the hype around the place. The ice cream was very expensive (we spent over $30 for two medium ice cream cups). I first saw this place on Instagram with someone advertising the Dubai ice cream. I'd had Afters Ice Cream's version and wanted to try Swirls' version. I saw people inside were eating it and we're basically finished with it so my hopes were high. It was just not good though. I feel bad that I can't say anything good about the ice cream: the Kataifi was sharp/pokey (I felt like I needed to be very mindful of that fact while I was eating and had to concentrate) and the chocolate ice cream base just didn't taste good. I'm still unsure how I felt about the pastachio cream they put on it. Either way, as a whole it wasn't good. I wondered if I just didn't like mine so I tried my partner's. He got the Cherry Bomb. But when I tried the vanilla base ice cream I also didn't like it. I wonder if people were just eating it because they paid so much money for it? Usually I do the same but I just couldn't and was so disappointed. We ended up throwing away the whole cups, $30+ in the trash. Took my craving for sweets with it, so we just went home and went to bed. I will say: my partner said he liked his (the Cherry bomb flavor), but that a medium was too much so he basically threw away a full cup. The ice cream looked nice and was presented well, you do get a lot of ice cream (a medium is really way too much in my opinion but the Dubai one only comes in medium), the service was great (it came out quickly considering how many people they were servicing and they took our order quickly)...wish I actually liked the ice cream as I'd been waiting over a month to make my way out to Upland to try it. read more

Swirls Soft Serve - Cherrybomb Ice Cream - Ice Cream & Frozen Yogurt Near Me - Upland, California

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loud music, hyped up energy, very busy. place has about 4 tables indoors, couple of seats outside. wait time was about 20-25mins. pretty pricey. cute instagram worthy dessert. i would probably end up going to yogurtland before coming back. overall good dessert. read more

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Amazing Service here! First time experience was 10/10. Gerard was the best. Definitely recommend this spot for a hot day or late night treat! :) read more

This was my first time trying Dubai chocolate ice cream and the pistachio cream was so rich in flavor. I love how generous they were with the ice cream and all the toppings. I had to try the Dubai chocolate covered strawberries and they let me know the strawberries were from a local farm. Doesn't get any better than that. I wish I could order the pistachio cream to go because it was the perfect compliment to both items. I also got the Mexicali and it was the perfect summer treat. I can't pick which item was my favorite because everything was amazing. this location is family friendly and they have tables outside just in case you want to bring your animals. shout out to the lovely young ladies working the counter who are doing an amazing job and were super friendly. i'll definitely be back to support this small business. read more

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would just like to say it's the best soft serves I've had. Their selection of soft served ice cream is amazing. There customer service is also great and they made me feel welcomed. Leeya was great and looking forward to coming back again. read more

Great soft serve! Got the pineapple dole whip which was amazing. Got serviced by Leeya, greeted by a warm smile and fantastic Customer service. read more

Swirls Soft Serve - Dole Whip Float - Ice Cream & Frozen Yogurt Near Me - Upland, California

I had the pleasure of coming to swirls soft serve, the staff were amazing in the short encounter. 10/10 experience! thanks Gerard

Went when it was hyped on TikTok and it was pretty good, made my own swirl cone and it was good! Cute shop inside pretty aesthetic. read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

Ice cream is little over priced , took 20min to order and another 20min to get our order (thx TikTok) . read more

Swirls Soft Serve - Pineapple dole with chamoy & A macha with strawberry drizzle , - Ice Cream & Frozen Yogurt Near Me - Upland, California

If you're a fan of soft serve, you have to check out Swirls in Upland! The soft serve here is incredibly smooth, creamy, and tastes super fresh. You can really tell they use quality ingredients. The flavors are rich without being overly sweet, and everything tastes like it was just made -- nothing artificial or watered down. They also have a great variety of flavors and toppings, so you can customize your cup exactly how you like it. I loved how generous they were with portions, and the staff was super friendly and helpful. Perfect spot to cool off on a hot day or just treat yourself to something sweet. I'll definitely be back! read more

Ice cream is my favorite dessert and whenever I'm in the area, I stop by Swirls. They have a variety of flavors and toppings to choose from. And what I love is that they don't skimp on the ice cream. They give you a big swirl of ice cream enough to share with someone else. They also have milkshakes, floats, fruit teas, and milk teas. The staff is always friendly and service is fast. And they now have Dubai Chocolate Ice Cream and Dubai Chocolate Strawberries. They make their own pistachio cream which is so yummy, better than store bought! And they get their strawberries from a local farm. I tried both last week and definitely coming back to treat myself next week. My daughter loved the strawberries. I loved both. I was putting some of the strawberries in the ice cream and tasted so good! The place is small with some tables inside and outside and there's plenty of parking. If you're in the mood for something sweet, stop by and indulge in one of their delightful treats! read more

Swirls Soft Serve - Dubai Chocolate Ice Cream & Dubai Chocolate Strawberries, so yummy - Ice Cream & Frozen Yogurt Near Me - Upland, California

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I came in having already decided to get a Dubai-something, decided on the Dubai strawberries, and I'm glad I did, since the portion was huge and I was by myself. I don't think I could have finished the entire cup if it had ice cream in it! It was a great mix of the knafeh, pistachio cream with a few pistachio chunks in there, and what I think was Nutella. YUM! I do agree with another reviewer that it would have been even better if it were a little colder, but I know the Nutella and pistachio cream wouldn't have spread as well, either. This was quite decadent, without being TOO decadent. Price is steep, but I know how expensive pistachio cream and fresh strawberries are these days, so it made sense. Delicious and fast service, as well! read more

Wow! Great service and very soft serve. Staff was great and very helpful. Options were very good.

it was exact like it looked on Instagram! it was fabulous! everyone who loves soft serve must come! And the Dole whip

Found nothing special about their soft serve. Pricing was a bit high for what you get. Won't be returning.

The strawberries taste fresh topped with pistachios and Koffee for perfection. the service is great, the girl who took our order was nice and the ambience's lively and bright. read more

Swirls Soft Serve - Dessert topping - Ice Cream & Frozen Yogurt Near Me - Upland, California

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We wanted to try a different tea place and found this on Yelp with high ratings. There's plenty of parking in the plaza and a ramp for those who are unable to use the stairs. It's very small inside with only a few tables, but they did have a couple tables outside also. The inside did look nice and clean. The staff inquired if it was our first time here and we said yes. She explained the menu they had. I thought that was very nice of her to explain and for being attentive too. She even told me if I entered in my phone number for the rewards I would get my free topping. I thought that was really nice of her to help us earn a free topping. We decided to try the medium green tea with pineapple and watermelon. Sadly, I could hardly taste the flavor since the tea was very overpowering. We also got a large vanilla shake with whipped cream which was okay, but it would be just cheaper and taste better from getting at In-n-Out. The staff were very friendly and helpful. Overall I'd say I don't think I'd be coming back since it was just my cup of tea. For flavored tea, I'd just go to Tpumps that's down the street and for a shake at any fast food place would do about the same. read more

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Always friendly and quick service love this place the mango was delicious definitely on my list read more

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I want to emphasize that this is soft serve GELATO so it doesn't melt as quickly as soft serve ice cream. It's probably why its texture just tastes more luxe than regular soft serve. Yes, it's pricey - but that's why it's a treat. And it is absolutely worth the $ and the calories! Service is consistently great and friendly. It's not a quiet place for study, but it is nice if you want to come here for dessert with friends or family. I still believe they should lean into their soft serve and invest in a few high quality toppings (ie fresh seasonal fruit) and it's still a no for a soft serve banana split for me (gelato or not). But I decided that they continue to offer a solid dessert item that I crave, then it's a five stars for the delicious gelato soft serve and the helpful customer service. read more

Oh my goodness. This place has always been great (been coming here for almost 2 years). We came back because I saw online that they had a Dubai chocolate ice cream and I wanted to try it. It was wicked expensive ($18 for a medium - the only size they have for this option vs. $8 for a different flavor of the same size) but it was the BEST ice cream I've ever had. Would I get it all the time? No. But for a special occasion? Absolutely! I wish I had a photo, but I started eating it too fast lol read more

The ice cream was amazing! I highly recommend getting the kids size--it's more than enough. The cashier was very sweet as well. read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

After a long day of adventures, my niece and I ended up at Swirls Soft Serve to end our night on a sweet note. She was so sweet she insisted to pay for the ice cream and bluffed that she wouldn't see me if I don't let her pay for anything. Cute! Haha, I'm like okay okay, you get can the ice cream. The Swirls concept has so many options to choose from. Almost too much if you're indecisive but great if you like to create your own flavor combinations. In addition to the many flavors of soft serves and endless toppings, they also have milk shakes, floats fruit teas and milk teas. We both had our heart set on the soft serve. My niece went with the mini Highlander, one of their recommended specialty flavors that comes with the pineapple soft serve base with mochi and coconut shavings. I had a mini Matcha and Strawberry swirled with condense milk and cheesecake bites. I probably made it too sweet with the condense milk, but that's my fault. They were really generous with the cheesecake bites which I thoroughly enjoyed. Just for context, my niece is in college... but if I didn't mention that you might imagine an elementary age kid cause she was SO AMUSED by their color changing spoons. These spoons would change colors in the cold when you dipped the spoon into the ice cream. Great for kids. Service was also funny and amusing. We had a good chat with staff and the owner. They were really friendly and passionate for their craft. We both enjoyed Swirls and can see ourselves coming back. read more

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Delicious because I love nuts and cherries I got a kids size but it was huge very fulfilling and my spoon changed colors with the coldness. read more

Swirls Soft Serve - Cherry Bomb - Ice Cream & Frozen Yogurt Near Me - Upland, California

Cold night is the best for soft serve ice cream. The staff was friendly and the ice cream was delicious. Basic flavors but topping make them unique. A must try. read more

SO SO SO good, awesome customer service, really big portions and the spoons change colors do to the cold

This place is amazing. Has tables inside and a small table outside. Service is very friendly and fast. Love all the desserts here. From gelato's to boba teas to soft serve yummy goodness. I highly recommend this place especially it's been hot during the summer. read more

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Parking is very easy to find, a big shared lot. This review is for the lady working her butt off making all the orders! The guy at the register was nice, but stayed in his seat while she worked on all the orders that came in. The inside and outside area has a few tables and chairs for seating. The ice creams are given in huge portions. The milk shake are also a good choice. We got a waffle sandwich as well and it was delicious too. I will definitely be back soon whenever I crave some soft serve! read more

Been here a few times now pretty good I get the Mango dole whip with Chamoy in a kid size which is nice because you get a decent amount for the price. I order a la carte can come out cheaper. read more

Staff was very friendly upon opening the door. She was super sweet making sure if I had any questions or wanted to taste a flavor before purchasing. There's TONS of options here so if you're indecisive like me sometimes then this is not the place but the specialities are a great starting point! Milk tea with boba: good drink, a little sweet so asked them to add more half and half Vanilla Cinnamon Toast Crunch almonds swirl: this came pretty big even for a small! They layer it with the flavors so came out well! Vanilla waffle cone with strawberry drizzle: this one was huge!! Waffle cone was nice and crispy with lots of ice cream. Inside had 4 tables with 4 chairs each with two TVs. Nice space! read more

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Stopped in and tried the new Dubai Chocolate Ice Cream and Dubai Chocolate Strawberries--both were ridiculously good. The ice cream is super rich and creamy, and the chocolate strawberries are on another level. If you haven't tried them yet, you're missing out. Always great service here too. Definitely worth a stop! read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

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The service was so amazing; they gave me recommendations, and were able to change up my order. I got the Dubai soft serve ice cream but I didn't want the whole pistachio nuts and they were able to take them out for me. When I asked if they ever tried it they automatically gave me the answer I was looking for and even more information. 100% recommended!!! read more

Gelato is very very GOOD Always a great place to visit if you would like dessert . We will be back read more

Both of these selections were very different, but very delicious! I got to try a good range of their different flavors and I was not disappointed! Love that they swirl that ice cream all the way to the top! read more

Swirls Soft Serve - Mangoneada icecream - Ice Cream & Frozen Yogurt Near Me - Upland, California

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This place did not disappoint. It was exactly what I knew I wanted. This cute small shop is big with their options of new and old favorite flavors. The so was packed with ppl, the line was out the door but the service was such and friendly. I'm definitely coming back again and again. read more

Swirls Soft Serve - Mexicali, Mango soft serve with tajin and chamoy and Strawberry Bomb Sunday - Ice Cream & Frozen Yogurt Near Me - Upland, California

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Great treat shop in Upland! Creative, delicious and BEAUTIFULLY crafted ice cream treats. Great customer service and a fun vibe! You gotta try Swirls! read more

I love this place. Ice cream is delicious. My favorite has been so served since I'm a young girl. This is my to go place no matter how far it is.. I enjoy it in love the taste and flavors. And the shakes. read more

The ice cream was good but the process took way too long. 10 minutes to wait outside, 10 minutes in the store to wait to order at register, than another 10 minutes to actually get your order. It shouldn't take 30+ plus to get ice cream read more

We had a really nice visit to Swirls! It was our first time there and the team member broke everything down for us so we could figure out what we wanted. She was very friendly, yet professional! We got to try Boba for the first time, but ultimately went with one of their signature creations, the Waffle Sandwich. Seating area was very clean and casual, perfect for enjoying some sweet treats. Whenever we're in the area, we'll come back to Swirls. The staff was really what made the entire experience above-par, exceeded expectations! read more

Swirls Soft Serve - Inside counter - Ice Cream & Frozen Yogurt Near Me - Upland, California