the customer service here is incredible! the cashier tonight was so sweet and suggested the pineapple gelato soft serve and it was so good. i recommend coming here, especially if you're craving a late night treat! read more

We found this place by luck. Let me tell you not only are their portions large, but you get to customize your soft serve with a large variety id toppings that accompany a wide variety of soft serve flavors! You can also find specialty teas and their is plenty of sitting Place is a gem and must! You will also enjoy the customer service. read more

Swirls Soft Serve - To the left is a "small " soft serve. To the right is a "kids"matcha with chocolate drizzle! - Ice Cream & Frozen Yogurt Near Me - Upland, California

10/10 Ice cream is so delicious! The Girls are so friendly and helpful! The Owner is super welcoming! Best gelato around.

This place is a has great atmosphere and amazing workers. I tried the Dubai chocolate strawberry soft serve, it looked amazing and tasted great. You guys need to try it for yourself and the other flavors they have read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

My family and I came in to to try the Dubai items. We bought one of each, and man they hook you up! Everything is layered throughout the cup and the portions are huge. Glad to say say that my family has been raving about this place to every one of our friends. We'll definitely be back :) read more

Swirls Soft Serve - Dubai Dubai Chocolate Strawberries Cup - Ice Cream & Frozen Yogurt Near Me - Upland, California

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Came here with a friend on a Tuesday afternoon. There wasn't a line yet, so we were helped right away. There's a lot of different toppings, options, flavors, etc. you can make, so it can get a little overwhelming. Fortunately, the person working at the front was very patient with my friend and me, and answered all our questions! We ended up getting 3 flavors: watermelon dole whip, Matchocolate, and a Reese's Pieces mix with vanilla soft serve. Each one had its own unique flavor. The watermelon was very refreshing and light. The Reese's pieces was super rich and chocolatey. But the best one was the Matchocolate. The mix of the matcha soft serve with Oreos was it! That's a must try. All in all, I enjoyed my experience here and will definitely come back go try different flavors. read more

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Oh my goodness! Delicious soft serve and really big portions. I tapped out and couldn't finish my waffle cone (I just had finished lunch). My husband got a kids cup and was full and it was big. We each got vanilla chocolate swirl and would definitely return. So glad it's not close to my house, I would be there all the time. read more

Swirls Soft Serve - Vanilla chocolate soft serve waffle cone - Ice Cream & Frozen Yogurt Near Me - Upland, California

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This was a cute place. I was not in the mood for something too milky or chocolatey so I got the Mexicali and it hit the spot! Some places overdo it with the chamoy and it ends up being overly spicy and imbalanced. Here the creaminess of the mango cut the spice really nicely. There was a lot of depth and many layers to it. I would definitely come back. My boyfriend got the matcha and strawberry and really liked his too. read more

This is the best ice cream we've ever had. Incredibly generous portions and always fresh toppings and the best flavors in town. The Dubai Chocolate Strawberry Cup is always a must every time we come. Friendly service and a great vibe. This place is always our go to for dessert after a nice dinner. A must try for everyone! read more

Came here because I saw it on my instagram. The ice cream was amazing. The only negative thing I have to say was the bald guy in the front ringing people up was kind of rude with a passive aggressive tone. read more

First time here with the wife and kids, everything was bigger portioned than I thought and delicious! Will definitely be back!

I've came here a few times, each time makes me want to come back! 10/10 ice cream is amazing and giant portions, workers are super sweet, the music was fun and upbeat gives it a fun atmosphere! Come here, you won't regret it!! read more

I am giving a 1 star review because on Monday August 11th at around 9:50 pm, I witnessed the owner of the store (a bald middle eastern man) verbally abuse his female employee when she turned off the menus to start closing the store. I was so appalled by his behavior and he yelled at her in front of customers that were sitting inside to point that they left the store visibly uncomfortable. He continued to yell at her saying is she dumb for turning off the menus when the store is minutes from closing and no customers coming through the door. The ice cream was delicious, but his behavior towards a young female employee at his grown age was unacceptable I can not bring myself to go back and support a business owner that believes it is okay to yell at a young employee for something done so innocently by getting ready to close the store. I wanted to confront him but if he was able to yell at her in front of customers imagine what he would say to me also a young woman. Updated after his BS comment: Sir I know what I heard and saw, I was sitting outside at the table and as I was leaving I heard her start yelling back at you visibly upset. You belittled her absolutely disgusting hopefully she leaves this hostile work environment and I hope the other 2 customers that were inside see this and comment as well because your behavior was disgusting for being a grown man to a young female. read more

I got the chocolate soft serve with cereal marshmallows and cap'n crunch and it was a kids yet so big! Well worth your money I believe for the two toppings and one flavor it was around 8 dollars but it filled me up. The chocolate ice cream is super soft and rich and my friend who got the dole whip said it was amazing. The ice cream came out quickly and with a smile. The seating area is really cute and bright perfect for a date night. We also enjoyed watching the tv's that were playing funny fail and animal compilations read more

Swirls Soft Serve - chocolate soft serve with cereal marshmallows and cap'n crunch - Ice Cream & Frozen Yogurt Near Me - Upland, California

This place is cute and clean. The worker was very friendly and recommended some good things for us to try. We were all satisfied with the ice cream we chose. Presentation and flavor were both really good. read more

Swirls Soft Serve - Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

Tried this place for the first time and it was well worth it! So many options, lots or variety and the staff was super helpful. I walked in not knowing where to even start and without asking Katelyn kindly explained our options and if we wanted to sample anything. Not alot of places that have great customer service, this place far exceeded our expectations. read more

the place is cute and stuff but the 3 females that work are kinda talkative and i believe that's why it takes long lol they talk a lot and no face mask. There hair is down and no hair net. I think they should require those other than that the cashier was nice if you have patience's for peoples stupidity lol read more

Ice cream was very good but owner is very rude and unfriendly. Saw him being very disrespectful to a customer! Won't go back there!!

Have to check out local ice cream shops when I'm traveling for work. Reviews are accurate, varied options to add to vanilla and chocolate soft serve as well as milk & bubble teas. Cute shot, HUGE portion sizes, I had a small and it was almost too much. read more

Swirls Soft Serve - SMALL vanilla soft serve w/ strawberry & white chocolate drizzle and chocolate chips. Layered.... - Ice Cream & Frozen Yogurt Near Me - Upland, California

very cute business, however I wasn't a fan of the ice cream sadly! In my opinion it had too many toppings on "the broadway" and the ice cream quality wasn't to my expectations! The owner was very helpful though and wasn't rude actually was giving me ideas! read more

Staff were super friendly. The shop was vibrant and lively making it a nice place to get a sweet treat. Many options for toppings. The soft serve was really good and the amount of it that comes for each size was more than enough. Would come here again for sure. read more

This place has amazing soft serve! The service was fast and it had a clean and weirdly nostalgic feeling with the neon signs. The toppings were also super fresh - ex the oreo crumbles were super crispy, unlike other places where they're left out for multiple days and get stale/soft. Warning though - the portion sizes are HUGE! This will be a go-to next time I'm in Upland! read more

Was looking for dessert before going home. Saw this on Yelp and wanted to try it out. Serving size was huge and soft serve were on point, not too sweet. A variety of toppings to choose from. Definitely coming back read more

Swirls Soft Serve - Soft serve strawberry matcha swirl with boba - Ice Cream & Frozen Yogurt Near Me - Upland, California

Chef kiss, 5 stars as always thank you, guys. The soft serve is amazing as always. Toppings on point! read more

Swirls Soft Serve - We love you guys ! - Ice Cream & Frozen Yogurt Near Me - Upland, California

Im so happy we finally decided to try this place and im so sad it took us so long. The best soft serve I've ever had honestly. Sooooo many options and all soo good! The ice cream was amazing and the customer service was just as spectacular. Our son loved the ice cream and had a blast inside with the amazing staff and Gerard who made him feel like the king of the place. Gerard thanks for the amazing experience and for definitely stamping the seal for us on definitely coming back! read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

Wanted ice cream so I drove down the street to 1 of my favorite places to get it from the soft served ice cream here is so good so much to choose from I got the cherry vanilla and strawberry swirl with almonds and peanut it was so good.. if you in the mood for some good ice cream you should definitely come to this place it's so good nice and clean in the inside the people here are nice and helpful with explaining the menu I try to get something different every time I come it's worth every penny.... read more

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Great place in every way! Service, taste, price and atmosphere are perfect. They are a great addition to our community.

This spot is a bit hidden, but a must try! The employee helping us was friendly and went over the menu with us since it was our first time there. We ordered a strawberry shake and a small vanilla soft serve with chocolate syrup and sprinkles. I was shocked when I saw how much ice cream was in the small! Definitely enough for 2. A few tables are available to enjoy your treats, cute space. Once we finally had the ice cream, I was on cloud 9. THE best soft serve around! I will be coming back! read more

Swirls Soft Serve - Strawberry shake and vanilla ice cream with chocolate syrup and sprinkles - Ice Cream & Frozen Yogurt Near Me - Upland, California

Came again , wanted to start the new year off right with their amazing choices they have. I will forever be loyal to swirls not only for their great customer service but for their friendly welcoming environment and staff well deserved the 5 's read more

Swirls Soft Serve - Chocolate with peanuts , peanut butter, and chocolate drizzle. - Ice Cream & Frozen Yogurt Near Me - Upland, California

So good. I could not find another good fresh ice cream place like here. However, it does a little busy if you don't like to wait. Overall good, worth the little expensiveness. read more

Such great soft serve! Other great things on the menu too. My favorite place for a special treat right now. read more

Swirls Soft Serve - Ice Cream & Frozen Yogurt Near Me - Upland, California

amazing place! super clean, the man working whom I believe to be the owner was an awesome person, and most of all- the treats were so good!! read more

Swirls Soft Serve - broadway is the pink and the choc is custom - Ice Cream & Frozen Yogurt Near Me - Upland, California

Was having a soft serve craving and came across this place. It was a 30 minute drive for me but it was totally worth it. Their soft serve is really good and creamy! And the sizes are huge! My husband and I both got the kids size and couldn't even finish it!! See picture for reference. read more

Swirls Soft Serve - Thai tea and strawberry matcha - Ice Cream & Frozen Yogurt Near Me - Upland, California

Love swirls but they need to staff up by one more. I have waited 20-30 mins from order to my ice cream bc they just keep taking orders and not serving. So if there is a line expect a long wait. Otherwise it's good soft serve and the Dubai strawberries are good too. read more

The prices are insanely overpriced and the service is bad. Next time will just go somewhere else

Dole whip Floats!!!!!!!! Just go. Order the large pineapple dole whip float, then thank me for writing this and changing your life. First- place was super clean, and I love how they keep the toppings behind the glass, and staff get them for you, unlike most soft serve places that are self serve and it's just gross and unsanitary, (especially the little kids helping themselves with hands- yuck!) So this place gets an automatic A in my book for thinking about that. Second, staff was super friendly, helpful. Third, omg the dole whip float!!! This is what dreams are made of! Value was terrific! My daughter and I got Large floats, and they were HUGE, and full of toppings, for the same price I was paying for small floats, half the size somewhere else. Just found our new obsession! Will definitely be back. read more

Swirls Soft Serve - Delicious! Pineapple Dole Whip Floats! - Ice Cream & Frozen Yogurt Near Me - Upland, California

Pretty cool dessert place. Near the freeway + chick fil a. Same plaza as The Habit™. What more can you ask for? read more

Swirls Soft Serve - Vanilla Kid Size Swirlicious Cup under Purple Lighting - Ice Cream & Frozen Yogurt Near Me - Upland, California

a lot of ppl are saying the soft serve is too pricey and maybe im just a fatass but it really is good quality soft serve imo and you get an insane portion. you'll never have to worry about the service being rude or the machine not working like at other places but if you want cheap lower quality soft serve then just go get that ‍ read more

Delicious! The Dole pineapple is SO good!! Great service and even better food. We will be back. I love bringing friends here too. This is my new "go to" place for dessert. read more

Swirls Soft Serve - Dole pineapple whip with cornflakes that are layered in - Ice Cream & Frozen Yogurt Near Me - Upland, California

Came here for my daughters birthday. 6/29. Female was on her own at the time of my order and was also on her phone texting while im was putting in my order. Finished sending her text and then punched in my order. My jaw almost dropped. WOW is all I have to say. I shouldn't have even tipped. horrible customer service. Didn't seem like she was enjoying her job and it showed. I thought it was very rude and disrespectful. Ice cream was great though! Daughter loved it. read more