Dale B., our tech did a great job explaining things and getting the system working great…read more Highly recommend.

I rarely leave negative reviews and I hate doing it unless it's warranted but the lack of quality…read moreproduct and service with this company leaves me no choice but to share with others what they're potentially in for if they make the same mistake. We bought an $18,000 A/C unit from them 3 years ago and in the past 5 months, the boards have blown twice. The first time this happened, a tech came out, diagnosed the issue and had it fixed in 48 hours. Last week it blew again allegedly for a different reason and the "parts were ordered". So my elderly parents did Labor Day weekend in 90 degree temperatures inside. Having to sleep in 90 degree air after an $18,000 purchase is ridiculous. No one should be treated this way. It's been a week and all we hear when calling is "the parts have been ordered". Last time it took 48 hours to fix it, now it's been a week and do you know what ETA they gave us on parts being in? It'll be 3 more weeks before parts are likely to be in. Additionally, when the manager we spoke to learned about the situation, his first reply was that he didn't have A/C as a kid... not sure how that's relevant but I can take a guess as to what the intention was behind the remark and that's extremely unprofessional. Guests are coming to stay for several days and they'll have nothing to offer those guests but a stuffy room. This really is the bottom of the barrel service. To our knowledge, the techs that have come out are good at what they do, professional etc, but there's always an upsell and the product quality and management is an embarrassment. I will be recommending Arlinghaus heating and cooling from now on and the next unit will be from them.

We have used McGee Heating & Air Conditioning for many years, and this company is the absolute…read morebest! Not only is the staff efficient and knowledgeable, but also very friendly & willing to answer your questions. They respond to an emergency service call as quickly as possible to help resolve any problems and make sure everything is working properly. Debbie is also great at scheduling appointments and working around your schedule. Without any hesitation, we recommend McGee heating & Air Conditioning to our family and friends!

Simply the best and Certainly the most incredible patience. They work on my simi new boiler and my…read more100yr. old boiler. I have a 2 family. They are honest, considered and years and years of knowledge. Cannot say enough about the owner Terry. I Love this company. They make it personal , comfortable most of all affordable, Now seriously How do you beat that?

They do well at solving problems, even under pressure. The techs have all been knowledgeable, and…read morecourteous. Our first experience with them was when they did an inexpensive repair (in line fuse) after another company tried to cheat us and say our A/C needed to be replaced. So I would say they run an honest business, as well

We have contacted Nelson Comfort to handle the needs of our Mitsubishi A/C on two occasions. They…read moredid not handle the installation (see my review for Valentino Contracting if you're curious as to why.) That said, on both occasions, Nelson have been professional and mostly prompt. The reason I am writing a 5-star review is due to the exemplary service we received last week. After a visit to diagnose a cooling issue, it was determined that our memory board would need replaced. We've replaced this previously and it took over 2 weeks for the part to come in and the installation to take place (see Valentino again.) When all this info headed my way, I'll fully admit that I panicked because my business can't operate with temperatures that would come along without a main A/C for 2 weeks+. I received a phone call from their dispatch that said the part might take, due to Mitsubishi, 120 days to arrive. Not only did their dispatch, Ann, reassure me that we would get this figured out, she also had our tech reach out to us to come up with a temporary solution. Our tech, Larry, was able to assist my wife over the phone to allow us to have air conditioning in a temporary solution, without full control of the unit (due to the memory board.) The part arrived in less than a week, the fix was made, and our cooling has been great. I specifically wrote this review to make special mention of Ann and Larry because I felt they went above and beyond. They were kind and helpful, and I hope they treat you the same way.

Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

We had a problem with our washing machine not draining. Day's came out and fixed it pretty quickly…read moreand with a fair price. However, we found out a few months later that they didn't put back 4 main screws in the frame. This caused extremely violent shaking during spin cycles. We were out of town for most of the warranty window so we didn't find out about this until it was too late. When we called them to say something seems to be broken after they came out, they said it was out of the window so it would be a normal service charge. We decided to use a different company since last time they didn't put our machine back together properly. The company that came out replaced the screws and fixed the shaking very quickly.

I would avoid using this company…read more They came to my house and used a part I had already ordered as a potential fix. The issue was not resolved, but the technician left and told me everything was fixed without doing any meaningful checks to confirm it. After I called back because the appliance still wasn't working, they returned and told me they could continue repairs for several hundred dollars more, but that I should probably just buy a new appliance instead. In the end, I paid about $200 just to be told to replace the appliance. After I initially left a negative review, someone from the company contacted me and offered a partial refund for the first visit. That refund never happened. Overall, this was a frustrating and disappointing experience.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

One thing that impresses me is they will try by phone/text to trouble shoot first... sometimes that…read moreworks and I wonder why they just "cheated" themselves out of a service call. Speaks to their priorities of serving the client first.

Our furnace went out and I called these guys and Zack was here on time (actually early). Our…read morefurnace is 30 years old and he said that it needed a new ignitor switch that had to be ordered and it would be a couple of days. after calling the company they said they could get it here next day! Zack explained that this might work or it might not and I explained that we will be selling this house in the spring so I really didn't want to invest in a new furnace unless I had to. Next day Jordan arrived with the part and he installed it and with my fingers crossed we turned it on and it worked!!! YEA!! Both of these guys were great to work with and I highly recommend Corcoran & Harnist! They were very professional and knew what they were doing!

They have been taking care of my mother in laws condo for years. She was happy with them. They…read morereally like Liz and feels she is honest, reliable and very knowledgeable at her job. Today was the 2nd time at my home. They do a great job. I completely agree with the way Liz works. I would highly recommend if your looking for heating or air needs. Thanks Liz.

A/C, Furnace, and Tankless Water Heater Installation Very…read moreknowledgeable HVAC expert turned sales rep. The installation team did a great job and left me with a very clean install on both the HVAC system and the tankless hot water heater. The install team made great suggestions so I now have better access to the furnace. Also, the tankless system was moved down the wall to make room for my freestanding shelving. I'm going to have to move the thermostat because I wasn't paying attention when it was moved to the other side of the wall where we had a wall decoration that I had moved out of the way.

I had a very disappointing experience with Jansen Heating & Cooling. They came to my downtown…read moreCincinnati building, inspected the property, took photos, and provided a quote that I accepted. I even expanded the project to include replacing a second HVAC system and increased my financing based on their recommendation. Then, just two days before the scheduled installation, they canceled the job, saying the roof was unsafe. I completely respect putting employee safety first, but that should have been identified during the initial site visit before they quoted the work and had me invest significant time arranging financing and planning around the installation. This experience made me feel like they don't have the right people evaluating projects upfront, and the lack of communication and last-minute cancellation showed a disappointing lack of customer focus. Based on my experience, I would not recommend them.