They do horrible things to their animals. They throw animals with illnesses on you and REFUSE to…read morehelp you out or give your new baby medicine in the meantime while waiting for their first vet appointment. My baby had worms that they just "didn't notice" from March... it's MAY and they REFUSE to give him $20 dewormer. They're stingy and horrible people that don't care for the health of their animals. I DO NOT RECOMMEND THIS SHELTER FOR ADOPTING, THEY WILL NOT HELP YOU CURE THINGS THEY GOT IN THE SHELTER. THEIR 311 NUMBER KNOWS NOTHING. IDIOTS. Thank god I rescued my angel from that horrible place. 1/10. Only not 0 because I found my angel there.

I never uploaded my experience from years ago but this place is awesome. Minus the misinformation…read morefrom one of the staff members that seemed like she either didn't know what she was doing/talking about or just didn't wanna be there. But I won't let that mess up this review because everyone else was amazing.

I can't scream my love for Prime Pet loud enough. No seriously, I can't, my neighbors are over me…read morescreaming, "I LOVE PRIME PET!" in my backyard. It's like a thing now. Anyhoo, I love them. 1) They're just so darn caring. We met them yeeeeears ago when we lived across the street from their OG location. They were always SO warm and welcoming when we walked in and so helpful finding our baby Jake the right kind of food. 2) Speaking of, they carry the BEST food, treats, toys and bath products for our now two dogs! Psst... they have cat stuff too. 3) Did I mention they are so darned caring? We just went to visit their new spot located right next door to the best vet ever - Paz. Our new rescue dog has been eating grass and apparently not getting enough nutrients so after visiting Paz, we went next door to get some recos from our trusted friends at Prime Pet. Of course, they knew what to send us home with. We picked up some new grub, the boys picked out a couple of treats that smelled good to them (ahem, it all smelled good to them) and we also picked up an adorable squeaky toy that resembles mama's favorite treat - a bottle of Tito's Vodka. ;) I highly recommend making Prime Pet your go-to for pet supplies. If they don't have something you want, let them know! They're also taking all the precautions during COVID so you can be sure you feel safe when shopping. If you don't want to shop in-person, they offer curbside and same-day area delivery. Bonus: if you're lucky, your pup might even get featured on their Instagram @primepetaustin!

Great local shop to buy for your pet plenty of options and…read morethe owner was very kind go support

We adopted our first dog from Austin Dog Rescue in 2011. She was the best dog we could have ever…read moreasked for. She passed in 2023. In 2024, we started looking at the ADR site again for our next dog. We have since adopted another pup from this group. Everyone we have met is lovely; they genuinely want the best for the dogs. If we ever have an issue, they have been a great resource. I highly recommend them if you are looking for a paw family member. They are tiny but are doing great work.

Doing a great service to so many who can not speak for themselves. Saving dogs every day…read more Volunteer to help if you can. Or if you can, take a loving, desperate abandoned soul home. Dogs and cats are angels who walk among us. Please call ahead and make an appointment to visit. See for yourself and share your life with a special friend or two. You will never get a more committed and loving four-legged friend than one you give a 2nd chance at life to.

Austin Pets alive saves the lives of 12,000 pets per year, who come through the Austin shelter --…read moreand countless more with their outreach to animals and organizations throughout Texas and the country. APA!'s mission is to promote and provide the resources, education, and programs needed to eliminate the killing of companion animals. Their vision is that every shelter animal, in Central Texas and beyond, gets a true chance at the life they deserve. Austin Pets Alive! is not an average animal shelter. They pioneer comprehensive, innovative programs designed to save the animals most at risk for euthanasia. They have a 95% animal save rate...the highest in the country. I volunteer as a dog walker every day. The dogs are well cared for, and they ensure that each dog gets walked 3 times a day. In addition, they participate in play year activities to make sure they get proper exercise and socialization. The kennels are always kept clean and hosed down after pet accidents. They have matchmaker services to make sure an adopted pet is compatible with their new owners. And they offer a lifetime of behavioral support, by dog behavior experts, for adopted dogs. Austin Pets Alive values their volunteers and hold appreciation meetings twice a year. The most recent one as at AGBG, with free pizza for everyone. They were voted best nonprofit for several years.

I dropped off my 10 week old kitten to get neutered at 8am. They told me to pick up later between 5…read more-5:45 pm. When I got there to pick up they told me that they hadn't even started the procedure yet. They finally finished up around 6:15. ***So they left a tiny kitten in a box with no food or water for 10 hours! The team there seemed overworked and not trained well. I found incompetence across the board at APA. Will never go back.

AP really cares and does a great job saving lives and helping to get these cats and dogs into new…read morehomes. Super appreciate all they do.

Great place, found our new dog here. Staff was helpful. Animals are well taken care of.read more

I just recently adopted my new dog through GRR and it was an incredible experience start to finish…read more Yes, it's thorough and yes it takes time, but I definitely feel like that is by design and ultimately matched me with a pretty incredible pup - you shouldn't be in a hurry to find your next family member! The care and passion for each dog is apparent, and I had a whole support team throughout the process to ensure I had all the information and resources I needed to bring my Cooper home.

My experience with this rescue left me feeling disappointed due to a lack of transparency and…read morecommunication regarding the adoption process. I fully support the need for rescues to carefully screen potential adopters and ensure dogs are placed in safe, appropriate homes. However, I was not informed in advance that the home would be expected to be fully "dog-ready" on the day of the site visit. During the visit, concerns were raised about items such as shoes and visible cords, despite the fact that practical solutions were already available and could easily be implemented before a dog was brought into the home. Had the rescue clearly communicated its expectations beforehand, I would have gladly prepared accordingly. Instead, the process felt more focused on identifying deficiencies than on understanding whether I had a thoughtful plan to safely integrate a dog into my home. I also found the overall experience to be more adversarial than collaborative. I expected the visit to be a conversation about responsible dog ownership, daily routines, enrichment, training, and safety plans. While those topics were discussed, I left feeling judged rather than supported. I appreciate the important work that breed rescues do and respect their commitment to their dogs. My hope is that the organization will consider providing clearer guidance to applicants about home visit expectations so that prospective adopters can prepare appropriately and have a more positive experience.

From the owner: Pomeranian puppies available! Hand raised, well-socialized, excellent temperaments and come with a…read moreone year health guarantee. Check us out on FB!