Incredible experience, excellent service, and a very kind team. My car broke down on I-10, I had it…read moretowed to Brookshire Car Care and it is the best decision I could have made. Kevin was very communicative throughout the whole process and super helpful taking the time to answer all of my questions. Coming into the situation I was clueless and stressed after breaking down, and it was heartwarming to find a business with people that were honest and helpful explaining things, and incredibly kind. Great people, great service, wish I could give 10 stars!

Update: The owner personally reached out to me, sincerely apologized, and is actively working with…read moreme to find an agreeable resolution. He is even assisting me with getting my car sold and transported safely to the buyer. He is going above and beyond, and I truly appreciate his willingness to hear my concerns and frustrations about the initial lack of transparency and respond in a way that makes sense for everyone I brought my Honda (100k miles) here for a water pump failure. I was quoted $1,800-1,900 to replace the pump, tensioner, and belt, and was told in writing: "This work comes with a three year 36 thousand nationwide warranty. Car is in good shape otherwise." Based on their assessment that the car was "in good shape otherwise" and knowing Hondas are reliable vehicles, my husband and I decided to proceed with this significant repair. After agreeing to the cost and completing the water pump repair, we were then informed the engine is misfiring and is not repairable - essentially requiring a full engine replacement. My concerns: We were never informed of potential engine issues before authorizing the $1,800+ repair We were explicitly told the car was "in good shape otherwise" A misfiring engine should have been detected during the initial diagnostic, especially before recommending we invest nearly $2,000 in repairs We are now stuck with a car that needs an engine replacement after just paying for major repairs Had we known about the engine condition upfront, we would have made a completely different decision rather than putting $1,800+ into a car that would shortly need an engine replacement. This feels like a failure in diagnostic process and transparency. When a shop misses critical issues like this, I believe they should take some responsibility rather than leaving the customer holding the bag. I now have to purchase a different vehicle and feel the money spent on the water pump repair was wasted

Great shop - been coming here for several years (even though I've moved to almost 30 minutes away)…read more So definitely worth the drive. Just recently went in for my inspection, and it was VERY quick! Helps to go in midday , probably a bigger crowd over the weekend.

I stopped in for an oil change a few weeks ago and just the other day I went in for a state…read moreinspection and things could not have gone smoother! It only took about 25 minutes which was perfect because I had my dog and we just took a walk around the block. But the best part is when I came back, the service rep told me that he I had passed and because I was a return customer, he wasn't going to charge me for the inspection! That saved me $25!!! I felt bad that I only had a $1 bill to give him for a tip . But I promised to give them a shout on Yelp!

very nice service and good price customer service is always…read morefriendly easy to find the location

Great customer service. Took my truck in for an oil change and in and out and it was a great value.read more

Get my annual state auto inspection done quickly and without the wait! Enjoy excellent, friendly…read moreservice that's super convenient for anyone in the Sugar Land area.

Came bc all of a sudden my check engine light came on. Car is driving crazy and barely make it into…read morethe parking lot. I just need them to hook my car up to the machine so I can have a clue what to do next.. It's 20 mins before they close and I was turned away. They offered ZERO ASSISTANCE

Great quality value for my service, and amazing customer service. I highly recommend this auto shop…read morefor all of your needs!!

Hands down my new go to auto repair shop!! Sammy was extremely helpful with finding me some…read moreaffordable tires for my car! If you want to be handled with care included with fast and efficient work I suggest coming here!!

First time getting my state car inspection here - highly recommend and will return next year…read more Super quick and efficient, although a bit unorthodox and unexpected (in a good way). I pulled in a spot upon arrival and before I could get out of my car, someone walked up to see what service I needed. Upon requesting an inspection he took my keys and insurance and pointed me to sit inside. There were already 4 people inside so I sat at their little table. The unorthodox part was no one checked me in, asked for my name, or any other info. 15-20 min later, a lady walks in, points at me, and says my car is ready. So I walked up and paid and then one of the mechanics handed me my keys, insurance card, and pass/fail paper and that was it. The unexpected part was no one tried to upsell me on unnecessary fixes. How refreshing! I wanted a state inspection and that's all I got. Love it! They processed those state inspections very efficiently and everyone was in and out in short order. Some kind of organized chaos but it worked. I've never had such a quick inspection and not having to deal with an upsell was such a relief. The waiting area is clean but small. Four chairs, a table with 3 more chairs and a couple of stools that can maybe be used.

Very respectful of our time and extremely pleasant to deal with. They offer all services and more…read more The store front is always clean and professional

I would and have recommend this shop for your auto maintenance needs. I have never felt bullied or…read morepressured into expensive or unnecessary repairs or upkeep for my car. They keep track of and let me know critical windows of necessary repairs my car needs which, unfortunately, as a woman is not something I encounter as a standard norm. I feel confident taking my car in and driving off the lot knowing I am educated and my car is well taken care of.

Customer service over the phone is moderate. In person, they can be a bit standoffish. I've been…read morehere to get service done and ask automotive questions. First off, they've been quick when getting my service done, which I love. Second, the times I've come there to ask automotive questions, it seemed like I was a nuisance. In short, customer service is key, and they really need to work on it.

Got oil changed and tires rotated all well done and on time. They stand by their work and have 2…read moreyears guarantee on all work performed.

Petros, Nikola, and John are super helpful with everything you may need on your car. Honest people…read morethat do great work! Way better quality work than a dealer, also they are quick to get the job done