IF I COULD I WOULD GIVE IT ZERO STARS! They are so unprofessional!!!! They told my daughter a…read morecertain time and they couldn't even honor it. She had to go 2 times!!! to get her clothing for it not to even fit ! & her pictures are today ! $70 for it to not even be right, please people don't waste your time on this business!!! I had the same issue with my youngest daughter halloween costume!

DO NOT COME HERE. I had my wedding dress and my husband's jacket altered here. My wedding dress had…read morevery simple alterations, nothing complex. I came in 2 weeks later to measure for the bustle, and they had not done a thing. What was supposed to take a month, took almost 3. My husband's jacket was even worse. He had it taken in, hemmed and was supposed to have a button reattached. They told us no problem, it'll be done in a week. I kept calling them a week later, and they pushed me out. "It's almost done, there's just one little thing we noticed." They would tell me every time. A 1 week job took them over a month, with absolutely no communication. When I did finally get his jacket, they hadn't even reattached the button. I cannot stress how disappointed I am, you deserve much better

She did a great job!!! Affordable, cheap, and so skilled…read more Just be prepared, she's a local who isn't fluent in English. Ms. Kay is incredibly kind, patient, and gets the job done better than anyone.

I was recommended Kays by my mother to do some extra work for my groom suit. If you have several…read morehundred dollars to spare, they might help you out but they also only do cash it seems. My fiance was also looking to get some work done from here for her wedding dress, but was asked to bring half of the money without even an estimate for how much half would be. When she tried to get a little more info on cost, she was turned away. It's quite pathetic how many businesses in Wimberley just assume you're trash if you don't have a copious amount of disposable income at any given time. Would definitely recommend anyone else than Kays Alterations to actually provide decent customer service. Even to people who have spent their whole lives here.

So my story is long but I hope it will help you all. Lady who owns this business is super nice BUT…read morei don't think she knows how to cut chiffon nor what kind of needle to use on different materials. I came to her two months before my wedding. All i needed is to change belt on my dress and shorten the length of my dress. as you can see on the bottom ( all of it had to be straight evenly cut), it was chopped , my dress was ruined. worst thing is that I find this out 2 weeks before my wedding. she tried to fix it but it was worthless. i needed a new dress . lady was nice and she paid me for my dress and money back for her work. but the price i bought my dress was 1/6 of what prices are on the market. because i bought my dress 8 month in advance when it wasn't wedding season. i was devastated.... would i recommend her a nice lady, yes , but not to fix any of my dresses again.

Barbara deserves more than five stars .I wish I could give her 10.My daughters dress was quite…read morechallenging and it came out absolutely beautiful. Barbara is a gem so look no further

OMG Carol and her team were beyond amazing! She had to take my dress in 4 sizes since I could not…read moreget the dress I wanted on order in time and had to buy the sample from the wedding salon. She made it custom and added items I requested and had me checked every two weeks since I was still losing weight. She also sold me another dress she had for the night before and she customized that and did the initials on all the girls pajamas for my wedding party. Her team took great care and communicated well and did my mom and replacement bridesmaid last minute alterations! I cannot say enough wonderful things about hers d her team ! I will be going back with more business for her!

Took a couple pairs of jeans in for hemming, and was able to be in/out within 10 mins and my items…read morewere ready in just over a day. It cost about $75 for two pairs of jeans to be hemmed, which to me was a bit pricey but the work was done quickly and correctly. I will use them again for any of my alteration needs.

we gave them a try despite the bad reviews, and they lost a star button looking thing off an…read moreimportant baptism outfit and tried saying no button belonged there but thankfully I had a picture of it before I dropped it off so then they called management, finally found it and didn't offer refund or anything and I had to tell them can y'all at least fix it and then they said ok drop it off to our alterations. Never going back there. Mind you all the stains didn't even come out and it was pricey for a small baby outfit.

Got some shorts cleaned and pressed and dropped off some Ropers for a heel cap replacement. The…read morethree shirts were over $14 and the boots were $30. The boot work was outstanding and I was pleased. The shirts are ok and I feel a bit pricey. The staff are friendly but not overly so. Kind of neutral. I would look elsewhere but they seem to be the only game in town.

This isn't a tailor. They answered the phone saying "We can smoke it, we can fry it...". I said…read more"but you don't do alterations..." she said "nope". Then I started to ask about what they've got cooking (because we're big fans of "smoked & fried" & they're in our neighborhood) but she hung up on me!

I disagree with any review about this place, though I have not read them all (there is only one at…read morethis point) It is based exclusively on principal though They forgot to call us when our dry-cleaning was done so we did not know for quite a few days if they had done it But for everything that we got (multiple jackets and shirts and everything) it was only $14. Which is the cheapest ever And they did an amazing job And fixed all of my buttons without asking on my vintage paisley shirts. I love them.

On May 7 we buried our son. On May 6 at 8:00 AM I left my suit to be cleaned and pressed. I was…read morepromised the suit would be ready at 5:00 that afternoon. That did not happen. In fact it was not available until 1 hour after I had to leave for the service. There are no words to describe the poor performance of this company.