Before I found Heidi, I had been through the wringer with other medical billers. I was to the point…read morewhere I assumed that all billers were subpar. A decade ago I found Valley Medical Billing and I will never use another service again! Let's talk numbers- prior to VMS my MediCal rejection rate was about 30%. I ended up never being reimbursed for about half of those (15%). I spent a lot of time calling MediCal myself finding out why claims were rejected revising things myself. Since the first year of working with Heidi and Terri, my unpaids went down to 2-3%, and the time spent talking to insurance companies decreased by at least 75%. And trying to get in contact with someone? Never a problem at Valley Medical; any email or voicemail I have left has been responded to within two hours, and they are often the ones tracking me down to remind me to send logs, etc. I wouldn't trust anyone else with my billing needs, and recommend VMS without hesitation to others.

From the owner: Physician Services for Medical Billingread more

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

Always polite, efficient and helpful whether it's with shipping or mailing services or notary…read moreservices. We have been using them for years and have always been happy. Beats standing in line at the post office hands-down!!

Diane at Checks-n-Balances is a joy to work with. Prompt, professional and on point!!!read more

From the owner: Twenty-five years of experience in the accounting profession…read more Our services include invoicing, billing, statements, cash receipts, accounts receivable, purchase orders, cash disbursements, accounts payable, management reporting, monthly/quarterly/annual draft financial statements, coordination with tax professionals and payroll services, consultation on business practices, streamlining processes, and organization, customized reporting and analysis for decision making, and other services. We are experienced, friendly, thorough, and efficient. Bookkeeping; but with a sense of humor.

I've had the pleasure of working with Cosentus for several years--first with my previous medical…read moregroup, and now as an independent provider. Juliane and her team are absolutely phenomenal. When I reached out earlier this year to see if Cosentus could take on my billing again, they picked up right where we left off--with the same level of excellence, responsiveness, and professionalism I remembered. Juliane is incredibly proactive and detail-oriented. She stays on top of everything and doesn't hesitate to reach out immediately if there's ever an issue. The communication is fast, clear, and reliable. Knowing that my billing is in such capable hands gives me the peace of mind to focus fully on patient care. I trust them completely with my billing and highly recommend their services.

From the owner: Cosentus is a leading provider of optimized medical billing services for independent physician…read morepractices. With us, your practice is guaranteed to collect MORE for LESS! We don’t just offer services; we deliver solutions. Our suite of offerings is designed to be intuitive and impactful.

I am the Accounting Manager for a small court reporting business that provided services to Mr…read more Spohn and have been trying to collect the money he owes us for an invoice that is almost one year past due! Numerous emails have gone unanswered over the past year inquiring about payment. This is not a large invoice but we are a small firm and cannot afford to have clients not pay us. Last summer when I did manage to talk to someone, his assistant, she assured me that we would get paid and asked for our W9 which I promptly sent. All subsequent follow up emails and phone calls have been ignored. I will still try to pursue payment as steady collection efforts do sometimes pay off but at this point, I have to ask myself and any others he may be doing business with, What kind of business is this guy operating? P.S. There is a one star rating only because this site requested a star before I could post. Otherwise, I would give it ZERO stars.

From the owner: Vincent M Spohn PC has been successful with cases just like yours. If you need meticulous and…read moreintelligent Napa, CA Attorneys, please give us a call at your next convenience.

I'm so glad I found The Process Guys. Vladimir is great, responsive, and timely with high quality…read moreservice. Vladimir responded promptly to every email and call and always showed professionalism. I highly recommend them as they are trustworthy, reliable and reasonably priced. If I need them in the future I will definitely use them again.

Amazing, responsive, and timely! The only improvement would be the payment process, but overall…read morethey were great.

If I could give 10 stars I would! Joe and his staff are amazing! Even with Tax Day fast approaching…read moreJoe was able to communicate with us efficiently and get us the BEST TAX REFUND (more than we ever imagined!). He answered all of our questions without making us feel rushed or like we were just another client. You can tell he loves what he does and wants educate his clients well on the tax law. WE WILL NEVER USE TURBO TAX EVER AGAIN AFTER TAX ACE, AND NEITHER SHOULD YOU! We will be loyal customers forever! His staff is also great with communication and letting us know what paperwork was needed in a timely fashion. Thank you Joe and Staff! You guys are the best!

Not thrilled. Used Nataly for several years until there was a misunderstanding about the rate which…read morehad been the same every year. When they tried to charge me more the in last year I used them, even after she indicated the rate would remain the same, I questioned it. I was told that her time was too valuable not to charge the new rate. Fine, but then don't indicate the rate would remain unchanged. Even so, I tried contacting them last year to re-engage and received no reply. It's too bad because I can bring them good business, esp. since they have relocated again to a closer location to my home. I'll keep looking. Edit: as for the absurd comment that I ever spoke to her staff in a disrespectful manner, that simply did not occur. I stand by my review and will keep looking.