Don't waste your time with this company, first impressions determine everything. I called with a…read morefew simple questions, all i got was attitude from the employee and she was extremely rude.

Been coming here for over a year, if you're a guy and feeling sluggish get yourself checked! Also…read morethe staff is awesome, I've never had anyone ever be rude to me and they've always been very friendly. Great staff, injections have changed my life and zero complaints!

My dad has been here several times, in the ICU, IRU, and general hospital and each time care is…read moreeither horrible or it's pretty good. It's upsetting, level of care changes every time there is a nurse or a doctor change. I'm dissapointed with the way everything has been handled with my dad.

Was here to do my annual mammogram I did check in online so the process was quick once I arrived at…read morethe hospital. She took my orders, gave me my medical wristband and took me to the back. I recommend if you have access to a computer to complete the paperwork online for sure. The staff was very friendly and the tech was very gentle making the care amazing.

Their medical staff name Maria, who is in charge of drawing blood does not know how to draw blood…read more She inserted the needle an inch away from the actual venipuncture site. After this she proceeds to say that we can come back on another day despite knowing the patient have fasted solely for this appointment. She sent us to Quest diagnostics 30 minutes before quest close and when we got there they told us Village Medical got our insurance wrong. Not only did village medical at cypress Rosehill wasted our time because they had us wait for more than 30 minutes in the lobby despite having an appointment, their medical staff did not successfully provide the medical procedure they are required to fulfill. The office is clean-looking & aesthetically pleasing. Front desk receptionist is polite & nice but other than that, their medical staff needs more training because quest diagnostics told us village medical do this a lot, so much so that village medical's account number is already pasted on their desk. We as patients deserve better most especially if they are charging our insurance and we are paying them.

Hard to review fairly as the medical care fine, although there is a tendency to prescribe to solve…read morerather than understand the underlying causes. My real issue is dealing with Village Medical to book, follow up or manage referrals, as it terrible. They have a referral process which seems to involve me doing the work and the automated system sending lots of texts and making calls asking if I've done it and to let them know so they can get an appointment to follow up, rather than chasing the provider they referred to for medical notes, test results, etc. If you call back the team invariably have no idea why you were called, or transfer you to the wrong area, which has happened several times now. The icing on the cake that probably best describes the administration experience is that I received a call and email today (Aug 21st) telling me my appointment on May 8th (3 months ago) was cancelled and to call to reschedule. I have now been on hold for 18 minutes to speak to their Patient Relations Team and about to give up. I would email as suggested but these have never been responded to in the past. I understand that medicine is all about making money in the US but it shouldn't be at the regular expense of my time. To summarize, if you have plenty of spare time to fill then Village Medical is for you.

We chose the HCA North Cypress location (Tomball Pkwy close to BW99) because the Tomball HCA gave…read moremy husband the very best care when he had Covid pneumonia in 2021. HCA earned our trust. On a Sunday, I accidentally sliced the cornea of my eye and it was incredibly painful. I couldn't keep it open. Once we arrived, we got checked in immediately and waited about 5 minutes. A nurse came out and showed us to the exam room, took my vitals, and maybe 5-10 minutes later Dr. Saint-Jean came in. She gave me a thorough exam including administering special drops that would "illuminate" the extent of the injury, determined it only needed an antibiotic ointment, gave me a prescription and sent me on my way. Everything from check in to check out was seamless and professional. The facility was clean, organized, and well run by all involved. I hope to not need their services in the future, but if I do, they will be my first choice.

this hospital suck! They discharged me because I had no health insurance! they released me when my…read moreblood pressure was high, white I was still feeling fluttering in my chest/heart, and while I was still feeling nausea. right now to this moment; I'm still feeling very bad...sweets, chest fluttering and BP still high. while I was in the emergency room number 4, I called for a nurse and I was hung up on before I can even talk! I could have been calling for help and they wouldn't have known because they hung up in my face! I will never go back there and I recommend you don't either! especially if you have no health insurance; they will throw you out like your not human and a piece of trash!!!! They are sad!

This next level has been nothing but great when coming here. The staff has always been kind,…read morepatient, caring, and medical stuff take the time to listen to our concerns and provides information. They were really good with my little one and always called the next day to check/follow up on him. Really like coming to this location.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

My sister had highly elevated blood sugar. She left a message and we quickly got a call back and…read morethe # to call her care coordinator, quick reception into clinic urgent care, and a Dr order for the local ER, in a very timely manner.

I got my "frame of choice glasses" for the first time in the many years I have been a veteran I…read morehave a pair of glasses that actually fit!! My last pair of glasses I had to purchase from Berkeley Eye Clinic for $535.54 and they were too big. I am truly not a fan of glasses and my plan is still to get lasiks when I am able to find work. KPOC truly could learn from you all!

I recently had an online appointment with Corinne, and I want to provide some feedback…read more It was never my intention to avoid paying for services -- I had my card ready from the start, and the payment has already been taken care of. However, during the visit, I was told that I could not be covered for an annual exam without coming in person. Since I live in Dallas and cannot travel to Houston, there was no point in continuing the appointment. What felt difficult for me was that instead of having my questions addressed, the conversation shifted immediately to payment. That left me feeling like money was prioritized over my care. I believe patients would feel more supported if their concerns were listened to first and billing discussed with more empathy. I have always paid for my visits and would never intend otherwise, but based on this experience, I don't think I will be continuing care with this provider. I hope this feedback helps improve the patient experience for others in the future.

Upon entering Real Nurturing Family Practice I knew immediately that it was a special place for…read morehealing. The conversation I had with its provider Corrine Brown, FNP proved that my instincts were correct. If you live in the area and need quality care, check this place out.

I was very nervous about going in for surgery clearance physical…read more The nurse (I wish I knew her name), was very patient and kind even though I was stressed. Dr. Lisa Chan explained some things in detail that gave me understanding and calm some of those fears. I appreciate the patience of the staff, even though I wasn't as "friendly" as I wished I would have been. Thank you all again very much- I'll do better next time, I'll be back. I give myself 2 stars, them a 5.

Dr. Tom a great doctor. I go there for my for my care I'm a senior citizen. Friendly staff take…read morecare of my diabetes.

Came here for a quick rapid test as it was imperative that I had one by a certain date. I had to…read moreget on the waitlist and wait majority of the day but was not required to come in until they texted me 20 minutes before I was expected to be there, which was very convenient. I had missed my window but the lady was very understanding and still was able to squeeze me in and accommodate my needs. Upon arrival the staff was friendly, following CDC guidelines, and was very helpful/attentive.

Tried calling management and they give me the run around. This place is somewhere to AVOID!read more