My wife and I are delighted with the work System Pavers did on our driveway and sidewalk. The sidewalk in particular went from jagged concrete that made it hard to open an adjacent shed, to flat, beautiful tiles. Their installation process included removing a number of tree roots. read more

We found this company at the Santa Clara convention home show and scheduled an appointment to discuss a large wood deck project. A sales rep came out and measured the proposed deck and scheduled a follow up appointment with a designer to present a plan and estimate In two weeks, He returned with another sales rep and they told us their company does not work with wood and cannot build us a pergola. They spent 2 hours trying to convince is to change our design to pavers and stonework. What a waste of time. read more

Great team effort! Ricardo was on top of the project from start to finish. The crew did a fantastic job removing the old patio/walkway and did a great job installing the pavers. They cleaned up each day and were respectful of our property/plants and our neighbors! We highly recommend System Pavers for your property remodeling needs. read more

We just had a small project but Ryan and Juan-Jose took care of it quickly and without issue. it turned out great.

I hired SP to build retaining walls and install pavers in my front yard (~2000sqft). The final product looks good but overall it was a stressful process with lots of finger pointing and communication issues. Ricardo (PM) and Maria (Designer) were primary point of contacts. Highlights: - Design: I gave Maria the design I wanted and she gave me lots of great feedback. She's been in the industry for years and very knowledgeable. I changed the designs multiple times and she was very patient in working with me. - Crews: Gonsalo, Alex & Antonio were friendly to work with. Gonsalo was the main crew on site. He constantly asked for how I liked things to be done when it came to edge cases and where possible tried to figure out the best solutions. It was great working with him. - Retaining wall change: in early chats Maria quoted me for 18" high. I asked if that was enough as the slope looked quite steep. She confirmed. Later on I decided to raise it to 22" (I paid extra for this). But when Ricardo & the crews started work, it turned out we needed up to 30" and they did it for me at no extra cost. - Help with plumbing & fence crews: I asked Ricardo to move debris out of the way so that my plumber could do their work and he agreed to do that on short notice. Gonsalo also agreed to delay laying down french drain pipes so that fence posts can be installed first. - Wall near fence: Ricardo noticed my existing fence & backyard are higher than my front yard so he suggested I install a small wall around it to make it look nicer. I appreciated that! - Cleanliness: crews always clean up at the end of every workday. Lowlights: - Communication: communicating was difficult. Many conversations & requests quickly became tense with finger pointing. Some requests although were fulfilled, the paths to get there were stressful. I was often put in "at fault" position and faced with statements such as "this was not in our original contract", "our specs said X inches, not Y", "We are not done yet", etc. It was significantly stressful when many changes/requests were made out to be such a big ordeal with lots of messaging back and forth. - Multi-Parties Management: SP is good at what they do, aka pavers/hardscaping. However my project involved much more including tree planting, fencing, irrigation & plumbing. SP didn't do these so I had to hire 3rd parties and manage them myself, for things such as: track construction progress to know when to install fence and trees; figure out any plumbing/cleanout improvements I should do before laying pavers on top. Ricardo was helpful in answering my questions but I had to know what to ask to get the information I needed to pass to the other companies to make sure things go smoothly. And that was very stressful. - Change Costs: when I had to revert some changes, the costs were very steep. For example, originally we agreed to build a 36" walk way and 36" entrance. In preview visit, I decided to reduce them to 30" to make room for planters. That night my wife and I decided to stick to the original design. Next morning (less than 24h later), I asked them to revert to our original specs but they said the orders have been sent and they charged me $6k to make the changes. After negotiation we brought it down to $4k. So I basically went back to where I was with $4k more added to the project. They did tell me that changes would be costly and I did expect change fee but I don't think the amount they charged me was reasonable, especially when the change was made in less than 24h and for the same materials as in original specs. Note: the price was not reduced when I took them out. Downspout Drains: Ricardo asked if I wanted to install downspout drains but I didn't understand why it was important so I just said no for simplicity sake (again communication wasn't pleasant). Turns out it was a mistake. Not blaming SP on my decision by a reminder that it's crucial to work with someone you can talk to. - Timing: the whole project took 2 months which I think is long. It was rainy season and crews didn't work on weekends (makes sense). However for the remaining days there were usually only 1 or 2 persons working until later in the project. Overall, it was not as pleasant experience as I expected. Final product was great and our family loves it! But the process to get there was so stressful. So if your project is straightforward, eg. just install pavers on a clean/flat surface or you don't anticipate making changes once the construction started then I would recommend SP. However if it involves landscaping, fencing, irrigation, plumbing, etc. you might be better off with a more rounded company or be prepared to step up and manage all of this yourself. Or if there are elements that you are unsure at the start or have changes later on, keep in mind they may come with big costs and difficult conversations. read more

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I am a fan of SystemPavers. I had them come out recently to work on my driveway. Octavio and his crew are great. There were some issues with finding additional stone to match what I have and Octavio went above and beyond to get what was needed. He and his team are knowledgeable, professional and friendly. read more

System Pavers kept to the schedule and the finished product was more than expected. ​

This company did a beautiful job with my driveway and backyard. Their employees were very efficient, do a clean job, and various members of the company were responsive in communication. I do feel the initial consultation/designer was a bit hasty and was eager to sell the product right away. He designed his own draft on the spot, adding pavers to areas around the house we did not initially have in mind. As a result, I was not able to shop around for competitive bids, nor did I have sufficient time to contemplate alternative designs for the hardscape. 2 years later, we are still pleased with the quality of work and look of the pavers. Customer service is top notch. The only downside is the exorbitant price we paid for this job, compared to other estimates we got after the fact, which in part falls on us. The salesman did his job selling it. We still have sections of our backyard we need to complete, but will probably explore all possible promos and discounts before settling on the first figure they quote us next time around! read more

System Pavers - Masonry/Concrete Near Me - Fremont, California

System pavers is reputable because they honored the warranty on an issue that clearly happened at the time of installation even though I didn't catch it in the warranty time frame. They fixed it quickly. If I were in the market again for pavers I would call them. Thank you Octavio read more

System Pavers delivered an amazing paver stone patio and walkway in our backyard at our new home. The designer Charstan helped us brainstorm and plan an amazing layout and the project manager Ricardo worked with us on executing the design and even making some adjustments after the stones were laid to improve the grade. I was super impressed by how fast the team competed the project and I am super happy with the Basalite Sierra Collection paver stones in the High Desert color. read more

System Pavers - Basalite Sierra Collection in High Desert - Masonry/Concrete Near Me - Fremont, California

The team under Dan"s supervision did a great job, working to quickly finish the project. We had a few additions to the project and that was swiftly quoted and accommodated; clear communication all through the project. We are very happy with the results and look forward to enjoying our backyard. read more

Impressed with the team at System Pavers! It started with a design appointment with Robin, who is passionate about creating a welcoming space to take your yard to the next level. He had ideas we hadn't even considered after spending some time reviewing the space and listening to our needs. He was also knowledgeable about the products and what designs, colors and patterns would look best. Once it came time for demo and install, Adrian took over communication and let us know what to expect each day. The team was quick and professional, and took less than a week. We're so glad to get the project completed! read more

They probably would've done a good job. But their quote was never broken down like it's supposed to be. You just have a total price and you have no idea what you're paying for. It's pretty high-pressure sales and there's like 1 million discounts to try to get you thinking you got a great deal. They sub out their work and I was very uncomfortable with that in the unclear contract. Went with a local Landscaper instead. read more

From start to finish, System Pavers had exceeded our expectations! The design assistance and expertise helped create the perfect space for our home. The communication as the job proceeded kept us aware of what to expect and when to expect it. The workmanship was outstanding and the completion schedule was quick and efficient. The crew was polite and tidy! Highly recommended! read more

We had a great experience with System Pavers. If you get the chance, Dan Bowman was an excellent designer. He is very personable, considerate of your budget, and helps you visualize how you will live, feel, and love your backyard even before you sign with the company. Our project manager, Darin Earl, was also great in keeping constant communication and working through some small challenges during the job. Overall we highly recommend system pavers. read more

HIGHLY RECOMMEND!! We had let our small backyard patio become a jungle and we were ready to do something about it. After some discussion we decided paving would be the way to go. We got several quotes and decided System Pavers was the right one for us and we couldn't be any happier that we chose this company to update our yard. We worked with Adrian who came by to assess the yard, what we would need, and estimate how long the job would take. We were told it would take 2 days. On day one, the System Pavers workers showed up around 8:30am, set-up and got to work. They were so fast, efficient, super respectful and were pretty much done by 3:30pm THE SAME DAY! We really couldn't believe how fast they were able to get the work done and the finished result is outstanding! We constantly find ourselves staring out at the yard/patio in disbelief that its same space that was such a mess just days before. Thank you Adrian and the Systems Pavers Crew! read more

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Did a great job! Driveway and side yard look amazing. Also finished 3 days ahead of schedule. Lidiana and Adrian were prompt and professional and a pleasure to work with. read more

These guys are professionals. They show up on time and take care of everything. Adrian is a fantastic project manager, constantly checks in with client to assure satisfaction. read more

I have been on the fence about this review which is the reason for the delayed review. This company has stellar lead people which I would have given 5+ stars alone. What dragged this review down was the work crew's sullen attitude. I had contacted several yard design companies. One of which we hired but terminated the contract because company departmental interface took an unreasonable amount of time for questions and design modifications. Next we found this terrific person, Scott at Systems Pavers. It was shocking and impressive how completely different the methods between the previous company and System Pavers. Scott (the design consult) showed up with pen and graph paper in hand and completed our design within a half hour opposed to the other company taking a week. It was wonderful to have such a personable consultant work precisely with our ideas and budget. In contrast the other company thought our budget was a suggestion and was not hesitant to go 20-30K over our budget; almost like talking 2 different languages. So it was a no brainer when SP's showed up, gave us a quote & actually found a hole in their schedule to squeeze us in. Next stage was meeting such a nice, competent Project Manager, Cesar who headed the crew. All was well and the job was going smoothly until the last couple of weeks. The crew would miss appointments/deadlines etc. I don't quite understand what happened and the Project Manager, Cesar was apologetic and baffled as well. Little things that needed to be done was not getting done, there was some damage around the pool that was not fixed (& still not fixed.) It was a real headache especially since the leads were so great to deal with. Maybe I should of held off with pizzas and lemonade for lunches till the job was done. Anyway, we are basically happy with the end result but didn't end the best. read more

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Javier and John were fantastic to work with. This is the third job I've had with the two of them, and I'm looking forward to the next one. The crews are professional - they work hard, fast, and respect the property around the job site. Couldn't be happier with the work completed. Thanks all for making it a great experience (again!). read more

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Adrian and Beth did a fantastic job on my driveway update! Excellent design and execution and wrapped up earlier than anticipated! Adrian also made sure the feedback and requests were completed fully and in a very short turnaround time! read more

As soon as I have the final photos, I will update this review. Please note this review is only for the planning, budgeting, and initial paver layer (pre the sealing and light installation). I COULD NOT BE HAPPIER. 1. Anthony is a world-class design professional and Adrien is an exceptional project manager and problem-solver. A) Anthony took the time to really understand what we needed and the problems we were trying to solve. He did not try to upsell us into things we didn't need or weren't looking for, but he did make excellent recommendations that improved our overall design and vision. He also came to our initial conversation having done his homework. In full disclosure, we were thinking about doing this project next year because of his thorough preparation we decided to put the work in motion right away. B) Despite very wet ground remaining from the days of storms (under the original terrible cement and pavers) and a day of rain, they kept the project to budget and are scheduled to deliver EARLY. Seriously, when does it ever happen with any construction projects? When we hit an unforeseen snag with drainage, Adrian proactively addressed the issue right away, and found us a solution that kept us in budget. C) A word on the crew. So professional, so fast, and strong beyond belief. I have never seen concrete and pavers, rolled in and out with such efficiency. The work is not complete yet and it is already looking amazing. It makes me feel like we should've done this five years ago- especially, given that the paving project solves both our water runoff problem and poor landscaping choices created by previous owners of the house . I recommend them without reservation. read more

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This is the second time we have used System Pavers for our landscaping projects. We first used them to redo our driveway and called on them again to redo our backyard in our new home. Dan and Darin were a great team. We worked with Dan before and he was able to once again design a beautiful space. The artificial turf and large format pavers ended up looking beautiful beyond our expectations; and now we can enjoy our yard and create more memories. Darin expertly project managed the construction from start to finish and was super helpful with communication. He was able to pivot skillfully when we needed help on a design decision and made it happen. We are absolutely over the top with the results - which is why we always come back to SP for projects like this. Definitely worth the investment! read more

System Pavers - Masonry/Concrete Near Me - Fremont, California

We recently re-roofed and the shingle delivery semi-truck placed their crane's outrigger on our paver walkway. The weight of the semi created a noticeable depression/trip hazard on the walkway. My first call was to Javier Rodriguez who was the foreman that oversaw our paver project back in 2022. Javier promptly returned my email and stopped by to inspect the damage and provided me with a quote for the repair. The repair was completed in a day, and you can't even tell a repair was even made--it looks just like the original installation. Thank you, Javier and the System Pavers team, for your outstanding customer service and technical expertise. read more

My recent work with System Pavers could not have gone more smoothly. And that was largely due to the oversight and management of the job performed by Octavio. He was the consummate professional. Timely, courteous, clear in his communications and he provided excellent follow up to assure the quality of the job was 4-star and be sure I was completely Satisfied. I was reminded why I chose them 10 years ago to perform the initial installation of my driveway and retaining walls- they are top notch and, as I have learned, have your back years down the road. read more

Octavio, was an awesome manager to deal with , very patient, respectful and get the job done , system pavers lucky to have him.

From start to finish, our experience with Systems Pavers was absolutely excellent. From our first design meeting with Eric where we discussed visions for our backyard to the eventual start of the project with Ricardo and crew to final product, we were impressed with their team's commitment to excellence. Even when we encountered a minor hiccup once the project began, their team provided an immediate resolution. We are so happy with our new backyard and would highly recommend their team to do a great job for your home. Thank you System Pavers team! read more

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Unfortunately, I need to revise my review. Shortly after the installation was complete, the "system" began to fail with sagging pavers, separation of pavers at joints, and ponding of water. Javier Rodriguez came out several times to help with minor repairs. Ultimately, large sections of the pavers broke off and fell away. Three years later, they are now blaming their failed "system" on us (underlying soil conditions). Their own soils engineering report shows they did not properly prepare the soil before laying pavers. Now, they're abandoning us entirely indicating they don't want to spend money correcting their failures. PLEASE DO NOT HIRE SYSTEM PAVERS! read more

If you don't want a company that creates beautiful work, sticks to a timeline, answers phone calls and returns your text messages promptly, then System Pavers isn't for you!! Did I forget to mention price? Definitely reasonable!! Dave came out to discuss my idea and spent quality time putting it to paper. It wasn't one of those, "okay, I'll get back to you with a quote jobs." Everything was done at my residence. Both Dave and Nick (Project Manager) showed up the day before construction to go over what was to be done. The next day, Nick and the construction guys began their magic. I always knew where they were at in the progress and if there was a concern, it was addressed right away. I couldn't of asked for a better group of people to work with! read more

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Last week had driveway and walkway replaced. 4 work days start to finish. It looks great. Many compliments from neighbors. Designer Lidiana was great to work with and really knows her stuff. She tried to tell us to go see stone in ground to be sure on color but at first we passed. Glad we finally listened to her as first color was way too bright. She met us at stone yard and we got the perfect color. I had many questions leading up to the job and surprised how fast she responded to texts. Usually within 2-10 minutes. Highly recommend her to work with. Project manager Adrian was also easy to work with. He constantly checked in with me on updates of time line and daily came by to check on the job. Very friendly and knowledgeable. I highly recommend the company plus Adrian and Lidiana read more

System Pavers helped us convert a narrow single car driveway into a space that can accommodate two cars parked in tandem. It was a pleasure to work with Nate Gildersleeve (Design Consultant), he understood what we were trying to do and created a design that worked out perfectly for us. Nate is easy to talk to and gives sound advice. Bailey Andes (Project Manger) was able to make the design a reality and work around some last minute complications. The installation crew did an awesome job! The workmanship quality is high, very high....no half-ass anything, its completely professional. I can say this was the best home improvement experience I've had....no drama, no chasing after contractors, and excellent end product. System Pavers even brings along their own portable bathroom, the crew doesn't have to come inside to use the bathroom so you don't even have to be home during the work. The work was completed faster than I expected. The bobcat jack hammered the concrete in one day, day two the excavation was done and the base layer was being applied. The pavers were 80% on day four. Day 6 everything was done and they left everything clean and tidy. I have no idea how they work so fast, I wish I was onsite to watch. One nit pick I have is their customer portal's e-mail system doesn't work right. Recommend calling or texting people directly. We're trying to figure out what to do with the backyard. If we decide to go with pavers, System Pavers will be at the top of our list of people to consider. If the quote is more than you expected, I implore you, don't give up on them. Ask if there's a slow period (fall/winter) where they can accommodate you or if there's a promotion on free demolition of the hardtop. I've seen other paver installations before and this is the best I've seen. Its the little things they do that will make the difference; the use of polymeric sand to minimize weeds from taking hold in the cracks, the positioning of different paver shapes to break long runs into shorter ones to make it more visually appealing, how the bricks are laid out for the retaining wall, etc. These guys even recut my existing flag stone pavers to fit the new transition space between the old existing pathway and the new driveway, I wasn't expecting that. I was impressed.....that's completeness, that's taking pride in one's work, that's craftsmanship! read more

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We hired System Pavers for a small project of laying pavers in our backyard, to include a pathway and a small patio. We are using this as a basis for further remodeling, but the pavers were going to be the most challenging part. Our designer Anthony did a wonderful job of showing us how it would look, and the project manager Oscar was great in how he moved the project along and communicated every step of the way. We look forward to working with Anthony and Oscar again once we are ready for our next phase. read more

Our team was Pamela (Design), Javier (Project Manager) and Javier (Lead of the crew?). Everything from beginning to end was 11/10. The initial consult that primarily included discussing our needs along with measurements was done with Pamela. Our backyard was a mess as it was unattended to for a couple years, and we really just wanted something minimal to maintain. She was wonderful to make suggestions and we generally were onboard to follow her lead. After the consultation, she quickly followed up with a quote and sent some sample designs. Once the contract was signed, the preview with Javier was scheduled pretty quickly. The walkthrough was pretty straightforward and we felt really informed and Javier expressed his support before, during and after the project. The crew themselves who worked on our project was amazing. They came early in the morning and we could see our backyard transform before our eyes. I believe it took 1.5 weeks (including weekend) from demolition to completion. It looked like incredibly hard work but they were professional and finished the work at blazing speed. We're so grateful for how smooth the whole experience has been, and have been recommending System Pavers to all of our friends! read more

Extremely Disappointed -- Warranty is Meaningless Eight years ago, I hired System Pavers to install pavers and build an outdoor kitchen. At the time, everything looked great and I was told that the pavers came with a 25-year guarantee and the kitchen would be covered as well. I chose System Pavers because I believed I was paying for quality and long-term peace of mind. Unfortunately, the pavers are now lifting in several areas and the outdoor kitchen is quite literally falling apart. It's not just wear and tear -- it's clear that parts of the installation have failed. I've reached out to System Pavers multiple times over the past few months to request warranty service and have received no response whatsoever. Emails and voicemails have been ignored. I've asked for a call back from a supervisor -- nothing. A company that offers a 25-year guarantee should stand by their work. Right now, it feels like the warranty is just a marketing tool, not a real commitment to customers. I'm incredibly disappointed and would caution others to think twice before assuming they'll get long-term support from this company. System Pavers -- I invite you to respond to this review and contact me directly to resolve this issue under the warranty you promised. read more

Octavio 5 stars !! His team quickly figured out the problem with our paver lights! Great value!

Because of the "drought" situation in CA and the exorbitant prices for water, we decided to redo the front yard and remove all of the grass. The wife saw System Pavers at the Santa Clara Home Show, so we called and made an appointment. Dan Bowman came to the house, listened to what we wanted, was very knowledgeable and drew up a nice plan. System Pavers also had easy financing options which made the decision even easier. We started the project two weeks after our initial consultation. Ricardo Garcia's work crew was on time and very efficient. The only thing that would be considered a "misunderstanding" was the fact that when the crew was demoing the front, they did not remove all the grass, which I thought was part of the project. Unfortunately, I missed the final meeting before the project started because of work, so that was partly my fault. The crew finished the project a week early, which was a pleasant surprise. They probably would have finished a few days sooner, but it rained a few days delaying the progress. Overall we are very happy with the new driveway and front yard. I would attach photos, but apparently all my photos are too large. read more

System pavers helped us with our backyard project. We were initially set up with Eric who was really informative and helped us think through the perfect design for the space. Then we were paired with Rio, our project manager, who was responsive and communicated with us regularly to give us project updates. The entire team working on the space were professional and made sure to leave the worksite clean after each workday. They finished the job in a timely manner and met all of our design requests. They were also flexible when small details had to be changed from the original plan and kept us updated with important details. System pavers truly created the perfect space to enjoy and host all of our family/friends. We love our backyard! read more

System Pavers - Pavers, island for the grill, artificial grass, & retaining wall - Masonry/Concrete Near Me - Fremont, California

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I hired System Pavers for my driveway and walkway and they did not disappoint(!) not just on the results but also the customer service! I am so glad I decided on them even though they were not the least expensive bid (but I'm a believer that you get what you pay for). What made the experience so pleasant and positive was the team we worked with, particularly our amazing Project Manager Darin and Design Consultant Pamela. I met with Pamela initially (design phase) then she handed it off to Darin (project phase). Not only were they super responsive but during the project Darin kept me apprised of every step and sent text updates and photos proactively. He really went above and beyond to make sure we were happy with the results. There was a crew of about 2-4 guys working everyday except on weekends and when it rained. It took two weeks from demolition to completion (they probably could have finished in one week had it not rained so much). They kept the construction site clean, sweeping the debris on the street too, which I'm sure my neighbors appreciated as well. The communication, the service, and the results are all 5 stars!! I highly recommend System Pavers, specifically Darin and Pamela as they are on top of it and provide excellent customer service and ensure the paver work is done to your satisfaction! One side note - if your project requires a permit with the county or city (most paver work does not but there could be some nuances like sidewalk or street use), the timing is really out of their control but once it's issued or they find a workaround, System Pavers moves fast! read more

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Quality work, professional, timely work. Communication was excellent. Good pricing. Very helpful and friendly sales rep

Great service by SP. they came for the estimate within two days. Drew up the plan and gave us a quote same day. Estimated a two week completion and it was finished with two days to spare. Clean efficient and awesome. Adrian and Nick stopped by on a daily basis to check on progress and answer any questions. read more

System Pavers - Masonry/Concrete Near Me - Fremont, California