Good pics on Yelp, poor communication and treatment/ hospitality…read more. I called to schedule an appointment to ensure they had time for me and they answered yes. I walked in, was rushed to pick a color instead of greeted. Said I could grab some water, which was nice. The mumbling in Viet started as soon as I sat down, could really make you feel out of place. (Just because someone doesn't know the language doesn't mean they don't hear the tone and can pick up on context.) Cut me twice, apologized, and a couple other hiccups that I won't bother to mention. She lightened up throughout time, but I may have to give it a second thought before going again.. I still tipped well because the actual nails came out good. (My total ~$96.00)Not to my like, as she was not easy to tell what I wanted done. Lady came in right to the end of my service with an appointment, and needed to get acetone removed from her hands that lady doing my nails had wrapped in foil and said, "excuse me- can you--" (I'm sure her hands were either hurting or were uncomfortable), and lady doing my nails interrupted her loudly in front of the whole salon, to say she's almost done with me. I felt terrible for her since she had an appointment on top of that. The fact that there's a lot of competitors for you (Nova nails) should push you to improve in timing and care with how you talk to clients and be careful about what you say you can and can not do for a service. I'm still looking for a place that is both well at communicating with clients, and has the skill set for an awesome set. Please remember to treat people kindly. How you make someone feel is really important.

It shouldn't be this hard to get, and keep my nails done…read more Most of the nail technicians in here are (artistically) talented, however it's SO HARD to make an appointment. I have shared my concerns with the owner and asked her to implement an online scheduling system. She expressed reservations due to the fact that customers may not know what they want, booking one service online and then coming in expecting another. It's a shame to have such a valuable and sought-after product, but simultaneously making it so difficult for customers to get their hands on that product. Booking an appointment has become somewhat of a guessing game. I give them a date and a time of my desired appointment. They tell me that my preferred nail tech is not available, but NEVER say UNTIL WHEN. So I throw out another date. Same thing: Not available. On and on it goes. Instead of providing me with options (namely, telling me the next available date for my preferred nail tech, or other nail techs who have availability at that same day and time), they repeat what they don't have available, or ask me to blindly pick another nail tech that I've never worked with (I don't even know their names because I've never worked with them, so how can I be expected to pick them?). So I'm expected to be both psychic and memorize the roster of the staff here... Just to get an appointment?! In order to book appointments I had to call multiple times over multiple days until someone was able to give me enough information to book an appointment, reach out to the owner on Instagram, and even drive all the way to the nail salon.... JUST TO MAKE AN APPOINTMENT. I tried to make an appointment prior to the holidays before everything got booked up. Myself and another customer stood in line for at least 20 minutes in a practically empty nail salon while the owner's mother did someone's nails before she finally addressed us. Even then, she only handed us a register paper and told us to write down what services we wanted and when we wanted to come in, telling us that someone would call us to confirm (which never happened, by the way). We could have saved a lot of time if she had just asked us to do that and leave the paper on the counter while she finished her customer. After waiting 3 days, I finally called the salon and was told that they did not have my appointment request. Not surprising, given that it was scribbled on a piece of receipt paper that was given to me. Somebody probably threw away thinking that it was trash without following up. I tried to book my next two appointments to avoid this headache and was told that in order to book an appointment with my preferred nail tech, I now have to follow her on social media and DM her to try to book an appointment with her there. REALLY?! Instead of scraps of paper, or having to stalk somebody on Instagram, why not keep an old school appointment book, or even one online? It's really not that hard. These nail techs are also not great with time management. Many of my appointments have had to be rescheduled... For the middle of my work day. (Thank goodness for remote work) One of the (now former) nail techs completely forgot about my appointment and passed me off to somebody else without even acknowledging me or her oversight. Another nail tech pressured me into making an appointment earlier than I wanted, only for her to show up 45 minutes after the appointed time. No phone call, no update, no communication whatsoever. Just me sitting there wondering if this was another canceled appointment that they forgot to communicate to me. I say "another" because I had an appointment with the same technician that she canceled, but the salon did not leave me a message to let me know. The only way I found out is because I wanted to add something onto my existing appointment and when I called the salon, I was told that I no longer had an appointment because that person decided not to work that day. In addition to horrendous time management and the hoops you have to jump through to get an appointment, the nail retention is also poor... And ultimately that's why I chose to get my services done elsewhere. Like I said, artistically some of these nail techs do a good job, but in terms of actual quality of work... Not so much. I tried to make it work, because finding a new nail salon can be a pain. However, I started experiencing substantial lifting of my nails after practically every appointment. At one point, I even developed nail fungus under my acrylic, which one of the nail techs ignored completely and just covered with acrylic, and another who tried to tell me "That's not nail fungus, it's bacteria". Whatever it is, it's not supposed to be under my nails... And it wouldn't be if the work was done correctly. Aesthetically, this is one of the nicer looking nail salons in the area, but looks are deceiving. This salon presents a lot of challenges from a booking, customer service, and quality of work perspective.

Nope. I don't have it in me to be long-winded in my updated review about this place, so please see…read morethe quick summary below. Dirty stations, filthy tubs, gel nails that chip after 2 days, and dishonest employees who **attempt** to hustle paying customers but **fail** when those customers actually catch onto their nonsense. Ladies, pay a little extra for quality service. Your hands and feet will thank you.

I was in the neighborhood so stopped in for a quick basic manicure since I was resting my nails…read morebefore the next dipping powder manicure at my usual salon. My nails looked worse when I left than they did when I came in. They were ragged and uneven. She didn't ask me what shape I wanted or if I liked it. I told her twice that they weren't smooth or neat and she would pick up the file and barely do anything and then charged me $15. My nails look terrible and all I asked was for the very basic treatment. I can't imagine what it would look like if I came in for my monthly dipping powder and design. Do not recommend at all.

The service here is quick and friendly! A good go to in the neighborhood and the area. During my…read morevisit, Tam did my fill in. She was helpful even when I couldn't pick a color and her square shape for my fill in was on point.

Usually I am not the biggest fan of going to Woodmore Shopping Center even though it's close to…read morewhere I live. Luckily, this nail shop is located on the less congested side of things. The decor is beautiful, it's spacious inside, and it smells good. The ladies at the front desk upon arrival were really friendly. There was a wait for service but they do have massage chairs at the front for guests to enjoy. They also have candy and chips at the front for guests. They offer a drink menu of coffee/tea, cocktails, and mocktails but there are no prices so I'm not sure how much extra it would be. For this particular trip, it was all about my daughter. She got a kid's mani and pedi with gel. She said her technician was really nice. The price was reasonable and on par with other shops. The nails did chip after a week. Since I didn't get anything done this time, the massage chairs at the front were the star for me. I might've been a little too comfy because I felt myself starting to doze off while waiting. Overall, I would go back.

I like my toes. Just be sure not to get the sides of your toenails cut. Other than that, it came…read moreout good.

If you're very picky like me... I wouldn't recommend. They Put no effort into what the customer is…read moreasking. If you live a good French tip or nice designs this place is not it. Other wise. Staff was friendly and it's was peaceful and quiet.

I keep telling myself to stick to what I know!…read more Unfortunately with this shop every time I get a great tech who gets me they leave shortly after...so this evening I was lucky enough to get the owner Johnathan. He really took his time... corrected my nails and prayerfully he can squeeze me into his busy schedule and we can be a match made in nail heaven. Lol Shop is always clean...they offer drinks, wine and private room options for a more peaceful..."zen" experience. Their play list is always a vibe. Glad I stopped by this evening. Happy Yelping!

I just started coming to The Village a few months ago. Jessi had been doing my nails and pedicure,…read moredoes an awesome job. They just moved into this location and it's beautiful and everyone seems to be so nice, I recommend it

I just moved from Va. to Md. and this is the only nail shop that I've been to. Tim is hands down…read morethe best!! He's fast and he does an amazing job. This is my new favorite nail shop!!

Linda is a great nail technician. She takes pride in providing quality service. She removes excess…read morepolish from surrounding nail beds and your manicure lasted for 2 weeks. The manager is rude. Seems more interested in making money than in providing service. The first time I went, he overlooked a mani/pedi request. I had a mani and after waiting ~20min after the mani, inquired about the pedi. He had forgotten to let the tech kno I wanted both. He never apologized. The 2nd time I went, while waiting for my nails to dry, he rushed over, sprayed my nails and asked if I had tipped the technician. I had tipped the tech but considered this a rude question. My manicure chipped that same day and the manicure didn't last one week. Linda was not available so I used a different tech who I will not use again.

So 2 reviews: - The first time I came here August 2026…read moreservice was great I went to have my nails corrected (re-shapped and polished) I didnt get the guys name but he was a older man sitting in the back he did a great job. I live 50 minutes from here so from how good he did I decided I would come back. Today october 2025 - I'll NEVER come back again. I come in as a walk in because I dont really know who to go to so I got my pedicure and eyebrows waxed no problem. I needed a fill-in so I went to some young guy at the front I guess he was learning.... I literally had to walk him through the whole appointment from laying the acrylic to the shape to polish.

This is my second time coming, first time the gentleman cut my cuticles so much I was bleeding and…read morenext day my toe was swollen. I didn't go back for almost 4 months and decided to give them another try. The owner or who ever was in charge was dismissive and rude. He had his feet on the counter as well.. like dude I am about to pay and you have your foot up here like you are at your house.. at least do that in the back... the lady that did my nails was kind but I can tell she was new too.. won't be back and highly DO NOT recommend! Please fix your attitude.. & I HATE writing low reviews but this place isn't professional.

I've been to this particular nail shop a couple of times for a quick fill-in when I'm in the area…read more The wait time isn't too long. I think my nails look nice enough so I would say the quality is good. I can't remember my technician's name. She was very sweet and worried about me because I fell asleep while she was doing my nails. I always fall asleep (lol), but this day I was extra tired and it showed on my face and demeanor. The place is a bit outdated. Renovations would make it look better. Overall, it's a local, drive by, run in and out nail shop.

Always beautiful nails, ONLY done by Ann.(won't crack or break off in a week, like what she had to…read morerepair)

Kelly was my nail tech. I received the best pedicure that I have had at this shop. The attention…read moregiven yo my cuticles was superb. The lavender scrub was outstanding. I will always request Kelly

maria botched tf outta my nails. she rushed so hard and finished my gel add on nails in 20…read moreminutes... it should take well over half an hour . when i asked her to fix something she literally told me "that's how it's supposed to be". the guy working the front let me get them touched up by a diff girl for free . but god they were awful

I got my first gel-x set and l love it I got a really detailed set and she hit it on nose…read more and we were vibing the whole time 10/10

I highly recommend coming here! The space is super clean and comfortable, and she really takes her…read moretime to make sure everything looks perfect. I love how she makes sure all her tools and work areas are properly sanitized--you can tell she cares about her clients' safety and satisfaction. If you're looking for someone who's professional, detail-oriented, and provides quality work, definitely book with her!