12-5-25 technicians arrived to look/ fix my heat. They broke my water spicket and water was…read morespraying everywhere. We turned the water off to the house and I was told they cleaned my coils and called a plumber whom would be by 10am 12-6-25 Saturday and asked for a towel. My mother in law suite was flooded with the damaged they caused. On Sat the first technician showed said he was waiting for the guy. I was in my house and I noticed the water was back on. I went outside to see two Reid HVAC techintians and no plumber like I was told and they cut a hole in my house and soldered off the spigot and put a cap on. You can see the burnt marks where they could have set my house on fire,  I WAS NEVER ASKED IF THIS WAS OK!! It was just done. I have a hole in my house and no spigot and in the mother in law suite you can see water coming up between the floor boards. I had no clue if they cracked the pipe in the wall and that is where the water was floating in my house??? I wanted the water off; in fear of more damage being done. I wanted a plumber to put a spigot on, water restored, and heat. The technician told me Monday they would get a plumber and looked at replacing my whole HVAC unit. Monday 12-8-25 I called American Home Shield at 2pm about the damage I called about on Fri and sat; was told they would fix it today and I have heard nothing. The representative called the company, spoke to the office manager who said they were aware of the damage and have called a plumber and are waiting to hear when my appointment was and to give them 24 hrs and they would call me about my appointment time. Tuesday 12-9-25, no phone call. Wednesday 12-10-25 I called AHS and they informed me Reid had sent them a memo stating they acknowledge they did damage and sent out an employee technician on Tuesday 12-9-25. Who put a cap on but the technician said they are not responsible b/c I had old pipes. It does not matter if my pipes are 7 days old or 300 yrs old. Reid was there to fix my heat; the HVAC; not mess with my pipes and in doing so they broke my spicket. Thursday 12-11-25, I called AHS and this representative called Reid and spoke to the owner Chris. Who stated, yes we broke the spigot but we put a cap on it. If the owner wants a spicket she can call a contractor. 7 days now with no water or heat, temperature in the 30's. I have a hole in my house and no spigot, temperature dropped into the 20s Sunday 12-14. How am I supposed to protect my pipes?? You cannot pay me to allow this company to set foot on my property, so they can damage, steal from me by cheating me. They have exhibited gross negligence. They told me they cleaned my coils and that I needed a new unit (which took 7 days to submit issues to insurance) my cost 1700$ with insurance, I called Pender Heat. I needed a new controller and freon. 550$ and heat that same day. Pictures include spicket damage, dirty coils, lost parts, and they are not credited by BBB.

excellent. No hidden costs. done in time frame. Everyone was very professional. Joseph and David…read morewere the team that worked on my furnace. They did great.

I had an all-around EXCELLENT experience: From the call-in to describe the issue and schedule, to…read morethe trip out to diagnose the problem, to the final part replacement and repair (Jake Farr), to the final charge (on 7/31/25). Family-run local business, thus you're not going to encounter any of those big corporate shenanigans and/or overcharges. I (Robert M.) do hereby highly recommend these folks to handle any/all of your home appliance repair issues.

Have used them several times and have been extremely happy with them. They came out as expected,…read morediagnosed the problem and fixed it. Would highly recommend.

Norm is expensive ... and worth every penny. His turnaround times aren't blazing fast ... because…read morehe does a thorough and proper job. Wonder how a storefront vacuum repair guy can stay in business this day and age? It's because he is masterful at his craft. If you want it done right, bring it to Himebaugh's.

Fixed my Dyson vacuum! Thank you so much! Will definitely be back if something else breaks.read more

Great owner and staff. Very fairly priced and very pleasant to deal with. Will never try to sell…read moreyou something you don't need.

Awful experience. We had a leaking freezer. The tech attempted to provide a heads up that he would…read morebe arriving. However, I was in a meeting with a client and could not get to my phone. When I called back only 10 minutes later, I was told that he could no longer do the work and that it was company policy. I spoke to the office who told me that a supervisor would call me back which never happened. Customer service is severely lacking and I strongly recommend looking elsewhere!

I had 2 Shark vacs repaired- he did such a great job, for a reasonable price. And they were…read moresparkling clean!

I own a Dyson animal vacuum cleaner that I bought seven or eight years ago. The vacuum was losing…read morepower and I don't think I ever replaced any of the filters since I bought it. Also, the brush had stopped spinning so it wasn't much good for cleaning carpet. I brought my vacuum to these guys and they totally overhauled it for a very reasonable price. Now, I actually believe the vacuum works better now than it ever has! These guys are good at what they do!!

Left several messages and no response for a refrigerator repair left several messages no responseread more

Prompt, knowledgeable and has fair prices. If your appliances aren't working too well, The…read moreAppliance Surgeon will get them back to working as they should. When another one of my appliances acts up, I know that I only have to make one phone call.

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Great service, quick and reasonable cost!! Started taking my lawnmower to them a couple yrs. ago…read more Thanks My go to

This is a much needed new multi purpose project type store. This place offers Toro and Husqvarna…read moreproducts! They also advertise Kawasaki engines. This is a complete shop. They are currently advertising for delivery truck drivers. Notary services are also offered here. Complete small engine repairs are completed on site.