1. T&T Auto Specialty

    0

    San Antonio, TX

    T&T Auto Specialty

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - T&T Auto Specialty

    Routine automotive maintenance

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    2 years ago

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    Import Euro Automotive - Missing Parts

    Import Euro Automotive

    (25 reviews)

    Having a European car in the Texas Hill Country can be a challenge when it comes to getting it…read moreserviced. When that car is 18 years old, the challenge is even greater. I've taken my car here for a couple of issues, one was major and pretty straight forward, the second was even more time consuming because it was much less straightforward. The crew here worked with me to source the parts I needed at a price I could afford and stuck with the problems until they were resolved. Service like this does not come cheap however the value of getting it done right the first time with a shop that will back their work after you've paid for it makes it at least reasonable. These guys are direct and perhaps more unfiltered than you may find at other shops. They are also funny and passionate about getting your car back on the road working right. I highly recommend them to you.

    I am not someone who typically writes negative reviews. I usually read reviews rather than write…read morethem. However, after my experience with Import Euroworks LLC in 2026, I feel compelled to share my experience so other BMW owners can make an informed decision. On June 4, 2026, my vehicle developed a serious issue. While parking, the cooling fan came on at full speed and I received a yellow temperature warning. I immediately stopped driving and contacted Paco. I was initially quoted approximately $1,300 for a water pump and several hoses. I also experienced what appeared to be an electrical issue. I heard what sounded like an electrical surge near the glovebox and hazard-warning area. Subsequently, my rear lights remained illuminated and my battery died. Paco identified several possible causes, including a ground strap, failed module, or relay. He advised me not to purchase additional parts and recommended towing the vehicle to his shop so he could install/register the battery and perform a computer diagnostic (Computer). I was later informed that the vehicle would not start and that work had already been performed under the hood. I was subsequently told that the engine had zero compression across all six cylinders. My valve cover was removed and additional work was performed before I fully understood the extent of the diagnostic process or engine disassembly. My vehicle remained at the shop for approximately a month. During that time, communication became increasingly difficult. Calls and texts frequently went unanswered, and I repeatedly had to contact the shop or physically visit the business for updates. I also found myself repeatedly explaining the history of my vehicle. Because I was not receiving clear answers, I conducted my own research regarding possible causes and appropriate diagnostic procedures. I repeatedly asked what testing had been performed and what conclusions could reasonably be supported by those tests. I did not receive the level of documentation or explanation I expected. I was eventually told that the engine had overheated so severely that it was effectively destroyed and that an engine replacement was necessary. I was quoted approximately $5,000 and asked for $2,000 down. On August 28, I went to the shop to inspect my vehicle. I was shocked to find the engine compartment substantially disassembled. The valve cover, spark plugs, ignition coils, intake manifold, cooling fan, intake air box, wiring harness, and other components had been removed. Some parts were in the passenger floorboard while others were in the trunk. The vehicle had also been sitting outside with the engine substantially exposed. I was subsequently told that a leak-down test indicated air was leaking between cylinders 1 and 2 and that no further testing was necessary. The recommended solution was essentially an engine replacement. Ultimately, the replacement engine did not happen. I was told it was no longer available and that the business had determined repairing my vehicle was not worth their time. I ultimately arranged for the vehicle to be towed elsewhere. Afterward, I discovered additional concerns, including a missing rubber grommet, missing intake-snorkel screws, missing screws for the cabin air-filter housing, damage to that housing, and a wiring harness that appeared to have been reinstalled incorrectly. I provided Paco with photographs documenting these concerns. I was told the missing items could be put back if I returned the vehicle, but I was not comfortable bringing it back. To be clear, I am not a mechanic, and I am not claiming to know exactly what caused the mechanical failure or whether any particular person caused the damage. I can only speak to what I personally experienced, what I was told, and what I personally observed. I have photographs and documentation supporting my concerns. Paco, I genuinely hope you take this experience as an opportunity to reflect on how customers and their vehicles are treated. The level of trust I once had in your work is no longer there. Be better. Do better. Customers deserve nothing less.

    Perfect Shift Transmission Repair - Is a 68rfe belongs to a dodge Ram truck. Usually OD breaks on it and we offer amazing upgrades for this unit.

    Perfect Shift Transmission Repair

    (3 reviews)

    Brought in my 2000 mercury grand marquis originally to replace the torque converter but after…read morediscussing it further, I decided to overhaul the transmission. The beginning of the process was pretty easy. The guy in the office was informational and seemed to know cars. Told me about a lot pricing and parts and the overhaul was pretty cheap because of the car I had. With it now being about a month after the replacement, I'd say they did pretty good. Definitely an upgrade from what it was before. Plus their inspection is pretty thorough so you can get an idea of how the rest of your car is doing. The only problem I had was the timing. I was told the job SHOULD be done in 7-10 business days. Now I know it's guess work to determine timing but the INSPECTION got finished on the 8th or 9th day. Then I unexpectedly had to wait another 2 weeks for the job to be done. I don't have a problem with waiting. It kind of a part of the business transaction but to underestimate the time that much was definitely impactful to me as a customer. I'm lucky to have my parents. Overall, after the finished job, I'd say this place is better than any big corporate office where you are greeted with a robot over the phone and then charge you the value of your car for an inspection.

    no good .....they fixed my transmission on my 1979Ford doesn't go on drive. I put it on drive and…read moreit rolls back by itself. They did a poor job. I'm to court to get my money back.

    JP Automotive Repair - Full engine swap on a 1952 Chevy Pickup

    JP Automotive Repair

    (28 reviews)

    I brought my car here for a wheel bearing repair…read more The first time they tried to fix it, they put the bearing in wrong and it caused my wheel to shake on the road and it appeared the axle bolt was cut on my car with an angle grinder and it wasn't cut before... I brought it back to them. "Your safety is my number one priority." - Pete The second time he gave it back to me the car had a used wheel bearing from another car in it that is covered in rust (verified this from an ASE master mechanic who took the wheel off and inspected it), my windshield was cracked, my car was out of alignment, brakes were very squishy, my E-brake did not work at all, and my wheel that had the work done on it is now making a very loud POP! every time I go over any type of bump on the road with it. (I had gotten my car aligned less than 6 months prior and the steering wheel was perfectly strait when driving strait) "Your safety is my number one priority." - Pete After bringing my car back to at least have the brakes bled and the E-brake tightened, Pete was not there so I had to call him to figure out who to talk to in order to be helped. He told me to ask for a particular mechanic (forgot his name) who should be working there. I went around and asked the mechanics if any of them were who he told me to ask for and they all brushed me off and shrugged their shoulders. Finally, he just told me to just hand the phone to one of the guys because he knew they were toying with me. I tried and tried and tried to keep giving this shop the benefit of the doubt. To be patient and understanding. But the reality of the situation is they charged me full price for a rusty part that they had lying around their car lot and messed up more with my car than they "fixed". I still do not feel safe driving this car. "Your safety is my number one priority." - Pete

    He's terrible and dishonest. stay away from him he is unprofessional. he will take months to…read morefix routine issues with your vehicle

    T&T Auto Specialty - autorepair - Updated September 2026

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