New store to the area. Used to enjoy & drive down to a NH location simply for great deals on Polar…read moreSeltzer water. This store offers a lot. When I walked in it was beach and summer stuff a plenty. Further exploration offered clothing and shoes for adults and kids, gardening stuff, cleaning supplies and foods a plenty. My fave find was Sour Cranberries. Never saw those before. Didn't come across any staff until the cash registers. Checkout was quick and efficient. Also no line with multiple registers open. Parking lot is getting a makeover so def recommend accession via center street as the cut through from the Auburn mall is closed at the moment.

Great prices, there's a wide variety of items, the Crazy Deals keep me coming back, 98% of the…read morestaff have been helpful and friendly

I am disappointed to see how much customer service has declined. Where have the greetings from…read morecashiers, did you find everything,would you like a bag, thank you for shopping ,have a good day gone? Perhaps my cashier needs an update. You treat you first customer of the day and last customer exactly the same no matter how long your day was. I can speak from experience.

If I could give them less stars than I would. We just went in asking for a specific style and was…read morereassured they could do it. Once her hair was dyed and came out orange the stylist told us that her hair couldn't get to the color of the photo. Still she reassured us that she would get as close as possible once they toned it. Once the process was all done and 3.5 hours had passed we saw that her hair was not only not close at all to the photos color but not blended at all. A straight line in the back clearly showing the brown from the blonde. Still we were being nice but obviously didn't want to pay full price for a botched hairstyle. We asked to speak to a manager when Anna showed up and started yelling at us saying we had to pay $140 for botched hair. We tried to reason with her but she kept speaking nasty to us saying well where do you work don't you understand that people make mistakes? To which we replied we do understand but also the customer is always right and when you botch someone's hair you don't make them pay that! Another customer was there to whitness this and also agreed that we shouldn't of payed and even stated she would be just walking straight out rather than being nice to them like we had. We ended up paying because the manager was quite threatening towards us but are currently reaching out to corporate to make a formal complaint on not just the store but specifically the manager who was so unprofessional and rude that she was making us cry.

I was a bit kind when I wrote my first review given it was one of the few times I shopped in store…read more Now that I have been here several times, it's evident the Leadership is not taking it seriously or the customers have no respect for the products. The last few times I been in the store, there have been boxes wrapped in plastic and what appears to be the materials to rebuild a wall display without anyone around them. It's as if someone was going to start to put the display together, stopped and never returned to it. There are a number of clothing racks that have clothes just thrown onto it or on the floor. Employees walk by it and ignore the appearance which makes it look like you are at a thrift store. Kohl's is supposed to be reputable from a corporate standpoint, but the leadership at this location don't care about the appearance. I personally would not buy clothes that was thrown on the the floor or into the display. The only area in the store where appearance and cleanliness is maintained is Sephora which appears to have driven some excitement by many given their reputation. The one positive about my last visit is I forgot my Kohl's card, which I rarely use, and they were able to look me up in the system (after handing them my photo ID) and I could apply my purchase onto the card without having it with me. Other than that, the store is in shambles and quite honestly I am shocked it's still open given I can't imagine its raking in the money the same way its stores are in other locations.

Horrible store to deal with if you need help or customer service, 2nd time they have forgot to give…read moreme all my items, when I called store, I again only have option of retrieving the items they admitted they forgot and bring to service desk....so I get to waste my time again to get $14 in items they forgot, but both clearance and hard to find was so excited I had found them in my size...can't find items now and can't credit back my kohls card...done with this store too many other options, spent $373 and could tell woman on the phone was annoyed to be dealing with call at 8:30pm, though I put no blame on her.

Great service, great selection, great value…read more Came an hour before closing Sunday looking for fabric and found plenty of it Huge selection with great prices and quick service Also found some really great designer clothes at massive discounts It's small things too. They have soft drinks in coolers near checkout for far less than other places. They source well so they can charge affordable prices As a new Mainer I'm definitely looking forward to checking out their other locations as well

My favorite Mardens, well top 2 anyway, they tend to be a bit more expensive sometimes than the…read moreothers but still deals to be found

This store was sparse. Many things out of stock. They said they weren't closing but it looks like…read morethey aren't getting stuff in other than Christmas either. We expected this would take us a while to go through the whole store as it is pretty big. It did not. No great deals. Not much inventory. Cleaning products were mostly out of stock. Overall disappointing so hopefully they will start getting in product again and not close.

I usually have a great experience in Big Lots, but yesterday was a nightmare. I went to check out…read moreand had rewards and a $5 off coupon (for rounding up my prior purchase). The coupon said it could be combined with rewards so I never would have anticipated the issue and attitude I got from Abby, who told me she was a manager, that she told me multiple times that she couldn't make it work, and finally that I was stressing her out so she was going to help another customer. I will admit that after she said "did you not hear me" in a snippy and sarcastic tone, I did get upset and asked "did you really just say that to me?". She called up Beth, the store manager, and we had a very pleasant exchange. I explained the issue and she was able to fix it with no problem. I get that people get stressed out and at first she was trying to help, but when she couldn't figure it out, she should have just asked for help instead of repeatedly berating me.

Went to the auto center for an oil change and was told that the wait would be an hour. Almost two…read morehours later and still not done. Was only offered $10 off the oil change for compensation. Was late for another appt. Absolute worst service ever!!!!! Do not use Walmart for any service.

This is been an ongoing problem ever since they got rid of the plastic bags and made us buy…read morereusable bags which by the way is the biggest corporate gift the state of Maine could have ever gave them the price of those bags built into every item you buy ultimately so I go shopping put the bags on the conveyor belt and load my groceries on the computer bill the woman behind the cash register looks at me thinking I'm going to bag these groceries the price of her bagging them is in the price of the item I bought by the way I said are you going to put those groceries in the bags? She says that's not my job can you believe that she actually said that's not my job? I asked her to get the manager three times she never did. I asked her out of the two of us which one of us works here? She says that's not my job. So evidently not only did we pay for the plastic bag that we didn't get we paid for the reusable bag and we have to put the groceries in the bag because somehow in this bamboozle we lost our right to service. I did save the receipt send a picture of that along with the story to corporate headquarters