I am writing this on 1% phone battery charge as I walked in for a phone charger and was completely…read moreinvisible to the staff. Not one of these clowns even bothered to look up, let alone help. It's like walking into a business of terrible service and laziness. Honestly, I'd probably get better service buying a phone off a street vendor. Just go to T-Mobile and avoid this place full of stank-face workers. Signed Boss & CEO

Do not trust them! I've been a customer for many, many…read moreyears. I took a family member to AT&T & they gave me a great offer to upgrade my phones. "Trying" to be loyal, I took the offer to Verizon to see if they could beat it. They gave me a great deal only NONE of it was real. I waited there for HOURS while they changed my phones, etc. I've called Verizon MANY times & have spoken with many supervisors who promise to look into it & call me back, only they don't. My bill is hardly what they offered-$80 more. I've never been so disappointed & disgusted with their customer service. Go somewhere else!!!! They have NO loyalty

The moment I walked inside the store I was immediately recognized and greeted by numerous of staff…read moremembers. I had an issue with my phone, and they gave me honest advise and fixed my issue in a timely manner. Even a good selection of accessories and comfortable seats in waiting area. Awesome Carribian restaurant next door and you must eat there!!

DO NOT DO BUSINESS HERE! This place is UNPROFESSIONAL and UNABLE TO FIX ANYTHING WITHOUT BREAKING…read moreSOMETHING ELSE! I took my Toshiba laptop to them in March to have the charging port repaired because they quoted the lowest price. 3 weeks later I got it back only to find they had broken the internal speakers. Took it back and again around 3 weeks later I get it back to find they had broken the keyboard and it needed to be replaced. 2 weeks later they called to say they have the keyboard and to bring it in. I picked it up on Friday late only to get it home and find out they had broken the screen!!! I called the manager (Erskin) Saturday morning and he told me to bring it back and they'd fix it. Once at the store he told me they would fix it ASAP and it would be ready THURSDAY! Friday Erskin called and told me, "The owner looked at it and said we're not going to fix it!" This entire process has been a NIGHTMARE! They don't deliver on their promises, do terrible work and could care less about customer service!!!

I will get the employee's name tomorrow. It's a white woman with a black short bob and thick…read moreglasses looking like Edna from the incredible but worse. She was completely rude and profiling me. I came to pick up my package (I had my Nike delivered there because I did not want my package stolen), and I had my military ID ready as I already knew my drivers license expired Dec 10th 2024 , plus I had the receipt for my package with my name and address. Yes, I check UPS guidelines in Alabama and they accept military ID as a form of identification for picking up and or shipping packages. She disrespectfully tossed my military ID on the counter aside of me instead of placing it in my hand and then insisted I provide my drivers license. As I handed my drivers license to her I explained that my drivers license has just expired and I'm planning to get my Alabama one. Mind you my drivers license picture is from when I first started driving (my picture is me at 16years old weighing 96 lbs but, my military ID is a recent picture as of 2022). She compares my two 2 IDs and says that my chin is completely different and I told her that one ID I was 16 and the other was at age 29, I've filled out my face. Also wasn't wearing makeup at that age but, either way it's obviously me. She tells me to sign for the package as she's still skeptically examining my IDs. She then goes to her Black coworker and says that my signature doesn't match. Her co worker proceeds to tell her to let me get my package. My signature again is from age 16. I only ever had to online renew once and I never resigned a signature or took a different picture. Besides the point I don't look that different, my name is exactly the same on the package, my receipt, My government DoD military issued ID, and my drivers license. She really thought I'm trying to steal packages and I think the only reason she was skeptical is because I am Black and in Vestavia, AL. I can't wait until tomorrow to get her name and also show her the website guidelines. Thank you to the other coworker of hers that told her to stop and give me my package. I felt like crying. Discrimination at its finest in Alabama. I will report her to corporate. ..... As a reply to the owner: whether YOU consider it discrimination or not, the employees should be up-to-date with policies. My US issued government military ID was sufficient enough for my package to be picked up. Weirdly enough she asked for my EXPIRED drivers license. There should have been no issue at all. Today 1-3-2025 I picked up my other packages. Different employee serviced me and the experience was greatly different which further proves my initial point in the main review. Today I flashed my military ID, this employee looked at my ID confirmed, my name and allowed me to sign for my package with ease. She didn't grab my ID from my hand, look at it skeptically, and nor did she toss it like trash when I serve our country as a military physician.

Fantastic service! Belle helped me print legal documents at the 732 Montgomery Hwy location in…read moreVestavia on a day when I was exhausted. She stepped in and took excellent care of me at a difficult time, and made sure everything was organized. Thank you Belle.

This business is located in a great space to get in and out. The service agents were professional…read moreand courteous. I was dropping of a boxed and labeled item without much needed assistance. I was able to walk in and out in less than 5 minutes.

The staff does not care about serving the customers in their facility... to wait 30 minutes to get…read more4 card stock prints when I am the ONLY customer in the building is RIDICULOUS! HORRIBLE CUSTOMER SERVICE!

Just stopped in while we are at the Leeds outlet. I ended up just purchasing some clearance…read moreslippers. But the store was clean and the staff was friendly. Charity was my salesperson... she was very sweet and patient.

I love shopping here first off but I will never order anything online and send it here again. I…read moreorder 200 dollar worth of shirts and when order arrived I went to go get when I got there it wasn't there. Confused I checked my email. It said Thanks for picking up your order. Never received or picked up my order. I will continue I just won't be ordering anything and sending it here.

Called to set up an appointment in Birmingham -- recording sends you to icracked.com to book…read moreappointment. I requested next day for an iPhone screen repair. Two hours later, iCracked texted me to say no one was available. Looks like this national business is no longer operating in the Birmingham area. Save some time and track down a brick-and-mortar operation.

Scheduled a repair online and received a text indicating they were scheduling a technician. I…read moredidn't hear back before my requested appointment time. Some semblance of follow up would have been at least somewhat professional, especially at a $40 premium over what I've been quoted from brick and mortar locations.

This is the go to for all of your office needs. Terence Adams, the general manager, is hands on…read morewith the store, customers, and employees. His leadership creates an inviting and comforting atmosphere. ​

This possibly was my first time at this particular Staples. I am looking for a new laptop so I've…read morebeen shopping around. Unfortunately, low inventory since most people are shopping for laptops for many obvious reasons. No one asked if I needed any assistance , so guess it's a good thing I didn't make purchase. I didn't browse or pay attention to much else inside the store. I did observe them having a dedicated area for PPE items. Staples online is a great alternative and I have found that sometimes there is more available inventory.

Second visit here and again no complaints. I really like that they get you in and out quickly as…read morepossible and never just to sell a battery they complete a mini inspection to ensure that's your issue. This time there was an older man who assist me. What I liked was he specifically said your battery is fine just needs to be charged (he asked if I had left the car running etc) I explained no. He then offered to loan me a battery while he charges that one (said as a female he didn't want me stranded in case it happened again). Usually as women we are often overcharged and taken advantage of regarding car issues but he was nice enough to be honest, offer a temporary solution and help me resolved my problem for good. He even offered that I could purchase one just to be safe. (He through in my recent purchase and gave me a discount for returning). I went with purchasing a new one. Easy location to find, good service, year warranty. It's my go to.

I find Battery Sales and Service worth my 50 mile drive. They always have what I am looking for and…read moreI save money. The staff is well trained too. I told a young man behind the counter I needed a battery for my '08 Miata, he immediately ordered an old man to fetch him a 51R... he knew the group size without looking. I was in and out faster than McDonalds. 5 Stars